6.3

Good
/10
(494 reviews)See what guests said
Housekeeping18
Shops4
Breakfast2
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Popular landmarks
Birmingham New Street Railway Station 180 m
Birmingham Museum & Art Gallery 500 m
Birmingham Hippodrome 520 m
Birmingham Back to Backs 530 m
Library of Birmingham 770 m
Thinktank Birmingham Science Museum 830 m
Symphony Hall 880 m
National SEA LIFE Centre Birmingham 1.1 km
Cadbury World 6.0 km
National Exhibition Centre 12.2 km
Nearby landmarks
New Street outside Lloyds 10 m
EasyGym 70 m
Moor Street Link A 80 m
Corporation Street 100 m
Rotunda 140 m
Martineau Place 150 m
High Street outside Pavilions 150 m
Waterstone's 160 m
Temple Street near New St 170 m
Lower Temple Street 170 m
Britannia Birmingham Hotel - City Centre

"Really well located so makes getting around gown easily."

Denzel - February 3, 2019
Standard Double Britannia Birmingham Hotel - City Centre
Lobby Britannia Birmingham Hotel - City Centre
Interior view Britannia Birmingham Hotel - City Centre
See all 41 photos
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Free Wi-Fi

Britannia Birmingham Hotel - City Centre

New Street, Birmingham City Center, Birmingham, United Kingdom, B2 4RX - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Birmingham New Street Railway Station
Within 180 m of property
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • 180 meters to public transportation

  • Located in heart of Birmingham

  • Room service [24-hour]

  • Bar

  • Laundry service

Your dates are popular among travelersUsers are booking a place in Birmingham every 16 minutes on Agoda.com
Value for money6.3
Distance to city center0.1 km
Location rating8.6
Nearest airportBirmingham Airport (BHX)
Distance to airport11.5 km

Rooms available at Britannia Birmingham Hotel - City Centre

Standard Twin
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 single beds
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Standard Double
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed
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Standard Single
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 single bed
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Executive Room
...
  • Room size: 20 m²/215 ft²
  • Shower
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Executive Twin Room
...
  • Room size: 20 m²/215 ft²
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Executive Double Room
...
  • Room size: 20 m²/215 ft²
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Room Assigned on Arrival
...
  • Shower
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Villa
...
    Enter dates to see prices
    1 TWIN BED 1 SINGLE BED
    ...
      Enter dates to see prices
      Double Room 2 Beds
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Britannia Birmingham Hotel - City Centre?

        Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

        How do I get to Britannia Birmingham Hotel - City Centre?

        For those who wish to drive their own cars, Britannia Birmingham Hotel - City Centre has a car park that's close to the hotel. If you're looking for an easy way to get around Birmingham with private transportation, the hotel can arrange taxi service.

        Is breakfast offered at Britannia Birmingham Hotel - City Centre?

        Wake up to a great buffet breakfast at Britannia Birmingham Hotel - City Centre. Adults can enjoy breakfast offered with an additional charge of 10 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

        What are my dining options at Britannia Birmingham Hotel - City Centre?

        Britannia Birmingham Hotel - City Centre features an on-site restaurant for your dining convenience.

        What is the smoking policy at Britannia Birmingham Hotel - City Centre?

        Britannia Birmingham Hotel - City Centre does permit smoking in some areas and is not 100% smoke-free.

        See map
        Explore the neighborhood

        What people love about Britannia Birmingham Hotel - City Centre

        • 7.2

          Very good
          Staff 

          "Staff extremely helpful and friendly."

          Caroline

          |

          March 24, 2018

        • 8.4

          Excellent
          Cleanliness

          "The room was clean & spacious."

          Rohila

          |

          July 8, 2019

        • 7.6

          Very good

          "I was comfortable in my room."

          Amanda

          |

          June 13, 2019

        Property ranking|Compared to 912 Birmingham properties
        See all rankings
        Location score
        8.6/10
        Room comfort score
        6.4/10
        Room size
        17 sqm.
        Value for money score
        6.3/10
        Better than
        96
        %
        of Birmingham properties
        Better than
        95
        %
        of Birmingham properties
        Bigger than
        94
        %
        of Birmingham properties
        Better than
        91
        %
        of Birmingham properties
        Up to 30% off with Agoda Insider Deals!

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        Overall rating:

        6.3

        Good
        494 reviews
        Cleanliness
        5.6
        Facilities
        4.9
        Location
        8.6
        Read all reviews >
        What travelers say they love:
        Great price and location in the heart of city.
        Ismail from United Kingdom
        Solo traveler
        More about Britannia Birmingham Hotel - City Centre

        More about Britannia Birmingham Hotel - City Centre

        Well-positioned in Birmingham City Center, Britannia Birmingham Hotel - City Centre is the ideal point of departure for your excursions in Birmingham. With its location just 0.1 km from the city center and from the airport, this 3-star hotel attracts numerous travelers each year. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Rotunda, Victoria Square, Martineau Place.

        Simply put, all the services and amenities you have come to expect from Britannia Hotels are right in the comfort of your own home. For the comfort and convenience of guests, the hotel offers 24-hour room service, grocery deliveries, taxi service, facilities for disabled guests, Wi-Fi in public areas.

        The ambiance of Britannia Birmingham Hotel - City Centre is reflected in every guestroom. separate living room, non smoking rooms, heating, telephone, internet access – LAN are just some of the facilities that can be found throughout the property. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your reason for visiting Birmingham, the Britannia Birmingham Hotel - City Centre is the perfect venue for an exhilarating and exciting break away.

        Show less
        Amenities and facilities
        Review score
        Facilities

        4.9

        Most talked about facilities

        Internet

        17 mentions

        Housekeeping

        17 mentions

        Breakfast

        12 mentions

        Food & Dining

        4 mentions

        Languages spoken

        • English

        Internet access

        • Free Wi-Fi in all rooms!
        • Wi-Fi in public areas

        Dining, drinking, and snacking

        • Bar
        • Coffee shop
        • Grocery delivery
        • Restaurants
        • Room service [24-hour]

        Cleanliness and safety

        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Face coverings on staff
        • First aid kit
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Protective screens in common areas
        • Safe dining setup
        • Staff trained in safety protocol
        • Temperature check for guests and staff

        Services and conveniences

        • Daily housekeeping
        • Elevator
        • Facilities for disabled guests
        • Laundry service
        • Safety deposit boxes
        • Smoking area

        For the kids

        • Family room

        Access

        • Cat-friendly
        • Check-in/out [express]
        • Dog-friendly
        • Front desk [24-hour]
        • Pets allowed

        Getting around

        • Car park [nearby]
        • Taxi service

        Available in all rooms

        • Accessible by elevator
        • Bathtub
        • Carpeting
        • Closet
        • Coffee/tea maker
        • Desk
        • Free bottled water
        • Hair dryer
        • Heating
        • Linens
        • Non-smoking
        • Private bathroom
        • Satellite/cable channels
        • Seating area
        • Shower
        • Socket near the bed
        • Telephone
        • Toiletries
        • Towels
        • Trash cans
        • Wake-up service
        • Wi-Fi [charges apply]
        Food and dining
        Breakfast options
        • Full English/Irish
        • Buffet
        Location
        New Street, Birmingham City Center, Birmingham, United Kingdom, B2 4RX
        Excellent
        Location

        8.6

        Airports

        • Birmingham Airport (BHX)
          11.5 km
        • Coventry Airport (CVT)
          30.6 km

        Public transportation

        • Birmingham New Street Railway Station
          180 m
        • Birmingham Snow Hill Railway Station
          440 m

        Hospital or clinic

        • The Dendist in Town
          340 m

        Shopping

        • Bullring & Grand Central Birmingham
          240 m

        Convenience store

        • Sainsbury's Local
          1.1 km

        Cash withdrawal

        • ATM
          50 m
        What's nearby

        Popular landmarks

        • Birmingham New Street Railway Station
          180 m
        • Birmingham Museum & Art Gallery
          500 m
        • Birmingham Hippodrome
          520 m
        • Birmingham Back to Backs
          530 m
        • Library of Birmingham
          770 m
        • Thinktank Birmingham Science Museum
          830 m
        • Symphony Hall
          880 m
        • National SEA LIFE Centre Birmingham
          1.1 km
        • Cadbury World
          6.0 km
        • National Exhibition Centre
          12.2 km

        Nearby landmarks

        • New Street outside Lloyds
          10 m
        • EasyGym
          70 m
        • Moor Street Link A
          80 m
        • Corporation Street
          100 m
        • Rotunda
          140 m
        • Martineau Place
          150 m
        • High Street outside Pavilions
          150 m
        • Waterstone's
          160 m
        • Temple Street near New St
          170 m
        • Lower Temple Street
          170 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Property policies
        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-5 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib may be requested directly from the property.
        Children 6-14 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 15 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from14:00
        • Check-out until11:00

        Getting around

        • Distance from city center0.1 km

        Extras

        • Breakfast charge (unless included in room price)10 GBP

        The property

        • Number of restaurants1
        • Number of rooms 195
        Property announcements

        Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

        Reviews of Britannia Birmingham Hotel - City Centre from real guests

        Provided by verified guests of Agoda
        Cleanliness5.6
        Facilities4.9
        Location8.6
        Room comfort and quality6.4
        Service5.9
        Value for money6.3
        High score for Birmingham
        Rating
        9+ Exceptional (28)
        8-9 Excellent (35)
        7-8 Very Good (50)
        6-7 Good (52)
        <6 Below Expectation (158)
        Time of the year
        Mar - May (68)
        Jun - Aug (85)
        Sep - Nov (84)
        Dec - Feb (86)
        Don't miss out!Users are booking a place in Birmingham every 16 minutes on Agoda.com
        All guests (494)
        All room types
        All languages

        Show reviews that mention 

        Showing 323 verified guest comments
        12345
        8.7
        Excellent
        Helen from United Kingdom
        Solo traveler
        Standard Single
        Stayed 1 night in July 2013

        Great location”

        Location, staff, single rooms.

        This was my 2nd or 3rd stay at the Britannia. I was fortunate to get a deal on the price through Agoda which made it extremely good value. It was an incredibly hot day and sadly a lady on a higher floor was very vocal throughout the afternoon and night. I pity those who were in the rooms above, below and adjacent to her. We had 3 single rooms ( mother, myself, my son), all were in a row. My mother had to close the window due to the moaning and groaning, and then spent a sleepless night in a hot and sticky room with no air con. Luckily I had headphones with me. Of course it was not the fault of the hotel, and if it had continued the 2nd night we would have mentioned it to the staff at reception. The reception staff are great, very helpful, efficient, polite, great customer service. We didnt have breakfast in the hotel so cant comment on that. Will always check the price on this hotel when visiting Birmingham as it could not be better situated for a trip to Birmingham for those on public transport.

        Reviewed July 16, 2013

        See room deals

        7.0
        Very good
        XINRONG from Singapore
        Solo traveler
        Standard Single
        Stayed 1 night in June 2014

        Basic hotel at a great location”

        Location, Transport options

        I was looking for a cheap hotel for a 1-night stay in Birmingham and didn't need any special facilities. Most important factor I was concerned with was the location. I wanted some place near to the Coach Station and also preferably in the main city centre. The Britannia Birmingham provided those. Hotel's rather old and 'tattered' but with the price and location, it's worth it IMO.

        Reviewed June 26, 2014

        See room deals

        8.3
        Excellent
        Teresa from United Kingdom
        Solo traveler
        Standard Double
        Stayed 1 night in August 2011

        Great locaton”

        Cheap english buffet breakfast, eat as much as you can!!

        After booking this hotel I was a bit worried after reading negative reviews. Bed was very comfy, great shower, and excellent tea making facility in room. Great location 2-5 min walk to either Birmingham Moor St or New St Station. I paid £29 for room only and £6 for full english breakfast. Only negative point for me was the heat. I opened the window in room, by night it was okay.

        Reviewed August 27, 2011

        See room deals

        8.0
        Excellent
        Tayakorn from Thailand
        Solo traveler
        Standard Single
        Stayed 1 night in May 2013

        A perfectly located city hotel”

        location, comfortable room, ease of access to train station!

        The hotel was right around the corner from Birmingham new street station and situated right in the middle of new street itself - it was amazing value allowing you to live right in the middle of Birmingham whether you are for business or for a good night out. The rooms are comfortable and well furnished, if slightly old but not damaged or negative to the experience in any way - highly recommended!

        Reviewed April 28, 2014

        See room deals

        7.2
        Very good
        Skyler from United Kingdom
        Couple
        Standard Double
        Stayed 2 nights in December 2017

        You Get What You Paid For! (Would Return)”

        I real horrible reviews before going BUT for the price, I expected nothing. Less than 30GBP per night? City centre? The bathroom was OK, pressure was fine, walls a little dirty and toilet not cleaned properly, in saying that we had hot water and requested extra towels. I read things were stolen so all our valuables were locked in our bags or hidden. Housekeeping was done every day. Ventilation was poor as it did get stuffy in the room and not a lot we could do about it. Location was central and very easy to find, get back to and explore Birmingham. Will be returning.

        Reviewed January 06, 2018

        See room deals

        8.0
        Excellent
        caroline from Australia
        Family with teens
        Standard Double
        Stayed 6 nights in April 2012

        old charming hotel in a great location”

        location

        this was a big charming old hotel. the rooms were clean and comfortable and the reception area was welcoming.location is amazing right in the centre of new st in birmingham. new st station in right there and all the buses are just around the corner. the bull ring mall is just a 2 minute walk away. fantastic shopping !everything is right there.

        Reviewed May 31, 2012

        See room deals

        9.0
        Exceptional
        Tuan from Vietnam
        Couple
        Standard Double
        Stayed 1 night in January 2016

        very good stay”

        location

        very good, very closed to Birmingham new street station and city centre

        Reviewed January 07, 2016

        See room deals

        8.3
        Excellent
        Teresa from United Kingdom
        Solo traveler
        Standard Double
        Stayed 1 night in August 2011

        Great locaton”

        Tea making facility in room

        Considering I only paid for this room. I was very pleased. I have paid alot more in the past and never had tea making facilty in the room. This hotel, leaves you plenty of tea,coffee,mlik etc and even biscuits. Bed, shower etc was also great. Location excellent for Birmingham Hippodrome, shopping etc

        Reviewed August 27, 2011

        See room deals

        6.8
        Good
        Chungwoon from South Korea
        Business traveler
        Standard Single
        Stayed 3 nights in May 2019

        No free WIFI in the room??!”

        Strong Points 1. Location; next to station, easy to go out for travel points. 2. Price; this hotel was the cheapest hotel near station. Week Points 1. No free WIFI in room. Free WIFI is allowed only in lobby, restaurant and bar. You have to pay additional pay for free WIFI in room. 2. In my case, TV remote controller didn't work. They changed my remote controller but it didn't worked either. I could not use remote controller until my check out. 3. They doesn't clean my room day by day. I think they clean your room and change towels in every 2 days while you stay. 4. They had 2 elevators but only 1 was available. 5. The building seems to be very old. There was a big scratch on the wall in my bathroom. Conclusion. If I visit Birmingham again, I would like to try another hotel. But for the first time travelers, location is remarkable value. And it takes only 5 minutes from station to this hotel. So if you are not familiar with Birmingham, you could try this hotel.

        Reviewed June 06, 2019

        See room deals

        8.8
        Excellent
        Stuart from United Kingdom
        Couple
        Standard Double
        Stayed 1 night in June 2018

        Cheap prices cosy room”

        Pros, cheap room centre of town short walk to arena Birmingham Cons, no frills room small in size needs decorating

        Reviewed June 20, 2018

        See room deals

        9.0
        Exceptional
        Bassem from Palestinian Territory
        Family with young children
        Standard Double
        Stayed 2 nights in July 2013

        Fantastic location”

        Location, helpful staff

        Location was fantastic, staff are helpful. In general hotel is very good and recommended for next stay in Birmingham.

        Reviewed August 02, 2014

        See room deals

        8.4
        Excellent
        Anonthasha from Thailand
        Couple
        Standard Double
        Stayed 1 night in September 2017

        In the heart of Birmingham”

        This is a decent hotel. Nothing is very impressive. Nothing is bad either. Price is not cheap but fine. The best advantage is its location, in the heart of Birmingham.

        Reviewed November 27, 2017

        See room deals

        7.6
        Very good
        MALCOLM
        Couple
        Stayed 2 nights in March 2019

        Mallyg from UK”

        Having read some good reviews and some very bad reviews prior to staying we decided to read between the lines and stay at the Britannia. We had a very small room adequate for our needs, very clean although when one used the bathroom the noise from the water pump sounded like a tractor. Can not comment about the hotel facilities food etc., as we were out most of the time and didn't eat or drink there. Although the tea and coffee in our room were not the best of quality. The location was in a very good position for shopping and the railway. The only thing about the area was the low life beggars on the street keep pestering one for cash, where I live the police would have moved them on and if I was the hotel security staff I would have moved them on away from the hotel entrance. The other thing I didn't like in the street the bible punchers pestering one, they did not like it when I told them I was a none believer and religion was the route of evil and wars. Hotel was Ok

        Reviewed April 01, 2019

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        8.0
        Excellent
        Peter from Switzerland
        Solo traveler
        Standard Twin
        Stayed 1 night in December 2018

        It's worth the money”

        I stayed here because it's so convenient for New Street Station and although I know Britannia Hotels normally receive bad reviews, I took a gamble. To be honest, it was a bargain, the location is excellent, staff were lovely and the room was smallish but clean and comfortable. The breakfast was included and excellent and although I would have avoided this chain in the past, I will definitely stay with the again. I can't remember exactly how much I paid for the room, but it wasn't much for the excellent service and facilities that I received. Give it a go and you will be pleasantly surprised.

        Reviewed December 11, 2018

        See room deals

        9.2
        Exceptional
        Aaron from New Zealand
        Solo traveler
        Standard Double
        Stayed 1 night in March 2020

        Seen better days, but great location.”

        For £25 pounds I got a clean, basic room in central Birmingham. What more could I want? Great as a base in Brum

        Reviewed March 25, 2020

        See room deals

        6.0
        Richard from United Kingdom
        Business traveler
        Standard Single
        Stayed 1 night in August 2018

        A beautiful old building *badly* in need of renovation”

        The Britannia is based on New Street, Birmingham, literally opposite the main Train Station of the City. It's ideally located for a short overnight stay for travellers. This once beautiful hotel has been badly neglected, with dirty carpets, peeling wallpaper and staff who clearly don't want to be there. My room, on the 7th floor, featured an ash-tray and allowed smoking! Quaint, but if you're a non-smoker (as I am) then the musk of old cigarettes isn't attractive. So, with all that said, why would you stay at the Britannia? Well, it's perfectly located on New Street, plus it's usually cheap -- very cheap. The rooms are a good size, clean (if not aesthetically pleasing) and so this is a bargain place for putting your head down for the night between train journeys. But if you're looking for a weekend away, a romantic trip or any sort of luxury and comfort - look elsewhere!

        Reviewed August 03, 2018

        See room deals

        8.4
        Excellent
        Michael from United Kingdom
        Solo traveler
        Standard Single
        Stayed 1 night in July 2017

        Good hotel”

        The Britannia Hotel is just a couple of minutes from New Street Station. Very handy. My stay there was just fine. All you would expect: clean and comfortable room, friendly helpful staff. It had a nice, slightly old fashioned feel about it, in a good way. Can't comment about the breakfast, as I was out early to catch my train. A good start to my holiday.

        Reviewed July 10, 2017

        See room deals

        6.3
        Good
        Cheryl from United Kingdom
        Couple
        Standard Double
        Stayed 1 night in July 2011

        Great for the price”

        right in the middle of the city

        The hotel was very difficult to find, there is no parking out side the hotel, it is in a pedestrian only walk way.After 40 min of trying ( with a sat nav and a map)we abandoned the car and asked for directions.We paid £19 to park the car over night, then when we arived at reception we found out that the hotel has reduced rates in two car parks near by, but not the one we had chosen.The room was clean and the bed was comfortable,the breakfast was good and the staff were friendly and helpful.It was a litle noisy, but it is right in the city centre and we were woken up by seagulls screeching- a little odd in Birmingham! Would recommend as good value for money.

        Reviewed August 04, 2011

        See room deals

        10.0
        Exceptional
        Daniel from United Kingdom
        Solo traveler
        Standard Single
        Stayed 1 night in August 2018

        Cheap and cheerful”

        Cheap and cheerful. Close to all the Birmingham main spots.

        Reviewed August 26, 2018

        See room deals

        5.7
        Imran from Malaysia
        Solo traveler
        Standard Single
        Stayed 1 night in July 2011

        Conveniently located Hotel ”

        close to the railway satation and heart of city

        I had a fair stay at the Birmingham Brittania hotel in the heart of the city centre. However, I wish to express my disappointment at the fact that the room I was given was facing another wing of the block of the hotel. And worst of all, the toilet bowl was leaking around the seams on the floor of the toilet. I'm afraid there was even more disappointment when I wasn't given another replacement room due to its full house status that night 22 July 2011. My heart sank when your reception staff told me that my stay was only for 1 night and she hoped I could use the public toilet for the disabled which was situated on the mezzanine floor. Being always an accommodating person as I always am, I agreed to use the toilet on the mezzanine floor. But to my added disgust and utter horror, the toilet for the disabled was locked the whole night till the next morning. I called the reception and they sent up the Duty Manager who came to monitor the situation. On noticing the leak, he brought some towels from the store and laid them on the toilet floor around the toilet bowl and apologised for the treatment because the maintenance staff had already gone home for the night. I had begun to wonder if the last minute low-priced room that was advertised online had anything to do with the fact that the room was already flawed with the leak and all. I felt that I was already doing the hotel a huge favour by accepting the low price charge (helping the hotel to achieve full house occupancy for that very night) and yet I felt that I had been shortchanged on the other hand.

        Reviewed July 31, 2011

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