November 2, 2018
Safety deposit boxes
|Value for money||6.6|
|Nearest airport||Gatwick Airport (LGW)|
|Distance to airport||5.4 km|
July 6, 2018
"Rooms are clean and tidy with comfy bed."
November 6, 2018
"Good standard meals in the bar area reasonably priced."
November 6, 2018
"Good location for a getaway for relaxation, nice to see what..."
May 6, 2017
Ideal for fun and relaxation, Britannia Russ Hill is located in the Gatwick Airport area of London. Only from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Gatwick Airport, Bridge Medical Centre, Pristine Medical Services Ltd.
Britannia Russ Hill also offers many facilities to enrich your stay in London. While lodging at this wonderful property, guests can enjoy 24-hour front desk, luggage storage, Wi-Fi in public areas, car park, room service.
Guests can choose from 189 rooms, all of which exude an atmosphere of total peace and harmony. The complete list of recreational facilities is available at the hotel, including garden. Britannia Russ Hill is a smart choice for travelers to London, offering a relaxed and hassle-free stay every time.
"Located near to the airport and has plenty of parking."
November 6, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Great ambience, disapointing facilities”
When I arrived I was really impressed by the appearance of Russ Hill. It looks like something straight out of a movie or out of the past. That feeling continues inside as well. Staff was helpful enough. Once up in the room I was a bit disappointed. The room was very small. Bathroom was nice and beds were not extremely uncomfortable but definitely nothing to write home about. Literally no amenities included beyond tea. WiFi in the room costs 7 pounds for 24 hours, never been in a hotel that didn't have free WiFi, especially one that costs over 50 pounds a night. Meals were expensive and incredibly uninspired, I recommend hitting the restaurant which is a bit more expensive but comparably it at least looked worth it. Website says 10 pounds for 2 hours late check out but it was actually 10 pounds for one hour. Seemed like every aspect of this lodging was designed around milking more sterling out of visitors. Did not feel happy nor at home. To be fair the taxi service was very reasonable.
Disappointing even for a budget hotel.”
Without doubt the most tired, worn out and dilapidated hotel I've ever stayed in. Had to change room as the lock on the door of my original room was loose and not secure. Replacement room was unbelievably dated and tired. I guess most people won't mind for one night if you going to the airport on holiday but more than that is not an option. Definitely NOT the pride of the Brittania hotels group. On a plus side the lady running the breakfast room was very friendly and chatty that's about the best of it.
Located near to the airport and has plenty of parking. Needed Sat Have to find owing to it being off the beaten track. Rooms are clean and tidy with comfy bed. Good standard meals in the bar area reasonably priced. Did not try the main carvery restaurant but it looked good. All in all a great place to stay before setting off the next day for a holiday flight. Superb value for money, will use again.
Great place to stay for easy access to Gatwick”
Get what you pay for”
Should have realised that booking a cheap room means you are going to a very very basic room & uncomfortable sleep! Have learnt my lesson and would not stay here again. A room without a window and no air conditioning,& hardly any room to move in room was a most unpleasant experience. Would compare it to bad student digs!
Say NO to Room 410”
The hotel in general is a pretty good place to stay. Just avoid the room 410 - it is by a main road with noisy cars and big lorries up and down the road, day and night. To make matter worse, the window is by a gate where lorries come to collect the bins and do deliveries basically every single day that we stayed around 6.30 in the morning. The room does not have proper ventilation, so in the summer was very hot and we have to leave the door ajar to get some air during the night.
Nice hotel v close to airport. ”
First room was a little small but I went down to seat to say I’d ordered a cot & it wouldn’t fit in the room, they immediately changed it no fuss. Nice staff. Airport taxi to hotel was £18 fixed & normal taxi back was £9. Not a whole lot around hotel but nice gardens etc.
It's a lovely old hotel, nothing super special, but it was good value for money.
Outdated very small but clean rooms ... noisey at night.”
Very small rooms with poor ventilation and noisey corridors
Fawlty Towers ”
I’m certain that at one point in time this was a grand old gal of a hotel, however that day has long come and gone. The staff were sweet and friendly ( & seriously- Manuel really has a doppelgänger) but unfortunately that did not make up for the barrenness of the room, the faint but nevertheless distinct odour of tobacco , the mystery shower and TV and the fact that after 20 minutes you have to pay for wifi in your room. I mean c’mon folks- it’s 2018. Breakfast (if you choose it is a full English - no other options- @ 7 am. What amounts to the sound of a fire alarm goes off Dog only knows when prior to that, leaving one startled and wondering where the exits are. Oh - and let’s not forget the signage... whilst plenty of ‘fire exit’ signs mark the maze of hallways, there are no clear indicators of where reception is. ( the Shining comes to mind). Yes - the price was reasonable but frankly, next time I’d rather pay a bit more and hope for better digs.
Better than sleeping on a seat in the airport”
Old, tired and in the middle of nowhere. However the linens were clean and of good quality and I found the staff friendly and efficient. This is not somewhere you would chose to stay unless it is related to Gatwick travail problems or times.
Change the archaic TV
The location is very poor for a visitor. There is no commerce within miles, and it costs a lot of m.”
The facility appears to be a fire trap, old and run-down, unappealing.
Rude staff , awful breakfast
I decided not to go to the hotel. When I read the reviews they were so awful I decided to give it a miss and pay for the hotel and then checked myself into another hotel. The reports of filth in the hotel put me off.
We arrived at the hotel after a 10 hour flight at 1pm The woman at the counter was cold and unfriendly. She told us we had to wait until 2pm to be checked in. We waited. When finally checked in we were given a windowless bedroom with barely enough room to walk around the bed.There was no room to place our luggage .We were woken at 3pm by a very loud fire alarm test that no one warned us about. When we requested a better room the manager would not accommodate us.Buffet for dinner was limited and manager cutting turkey and ham seemed reticent to give a full slice of meat to guests. Very noisy room. Planes flying over head all day and night. Waiters in pub not helpful. No customer service. Not a good experience. We were booked to stay 3 nights but left after one night. Couldn't wait to get out of there.
good location for a getaway for relaxation, nice to see what it was 50-80 years ago.
You can't expect much as it was so cheap but my room was half a mile away and I could hear someone snoring in the room next to me.
Value for money”
Good value for money in that area
Far from airport
Britannia Russ Hill