Britannia Russ Hill

Britannia Russ Hill

Charlwood, Gatwick Airport, London, United Kingdom, RH6 0EL
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Twin Room Britannia Russ Hill
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     Britannia Russ Hill

    Britannia Russ Hill Reviews

    6.2
    Good
    /10
    (67 reviews)See what guests said
    8.8
    Excellent

    "Great breakfast"

    Arthur

    -

    November 2, 2018

    Things you’ll love about Britannia Russ Hill

    Things you'll love

    • Bar

    • Garden

    • Laundry service

    • Safety deposit boxes

    Good
    Location
    6.1
    See map
    Popular
    Nearby
  • Buckingham Palace39.71 km
  • Houses of Parliament39.74 km
  • Big Ben39.88 km
  • Westminster Abbey39.91 km
  • St. James's Park40.03 km
  • London Eye40.28 km
  • Tower Bridge41.23 km
  • Tower of London41.48 km
  • British Museum41.87 km
  • Camden Market44.23 km
  • Value for money6.6
    Location rating6.1
    Nearest airportGatwick Airport (LGW)
    Distance to airport5.4 km

    Rooms available at Britannia Russ Hill

    Double Room
    Double Room
    ...
    • Room size: 13 m²/140 ft²
    • Garden view
    • 1 double bed
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    Twin Room
    Twin Room
    ...
    • Room size: 13 m²/140 ft²
    • Garden view
    • 2 single beds
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    Single Room
    Single Room
    ...
    • Garden view
    • Non-smoking
    • 1 single bed
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    Family
    Family
    ...
    • Room size: 21 m²/226 ft²
    • Garden view
    • 1 double bed
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    Triple
    Triple
    ...
    • Room size: 21 m²/226 ft²
    • Garden view
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    Quadruple Room
    Quadruple Room
    ...
    • Separate shower/bathtub
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    Double Room - En Suite
    Double Room - En Suite
    ...
      Enter dates to see prices
      Standard Twin Room
      Standard Twin Room
      ...
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        Double Room
        Double Room
        ...
          Enter dates to see prices
          Double Room
          Double Room
          ...
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            Have a question for Britannia Russ Hill?

            What people love about Britannia Russ Hill

            • 9.2
              Exceptional

              "Nice staff."

              James

              |

              July 6, 2018

            • 10.0
              Exceptional

              "Rooms are clean and tidy with comfy bed."

              John

              |

              November 6, 2018

            • 10.0
              Exceptional

              "Good standard meals in the bar area reasonably priced."

              John

              |

              November 6, 2018

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            More about Britannia Russ Hill

            More about Britannia Russ Hill

            10.0
            Exceptional

            "Good location for a getaway for relaxation, nice to see what..."

            chrishanthie

            |

            May 6, 2017

            An overview

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            What they offer

            10.0
            Exceptional

            "Located near to the airport and has plenty of parking."

            John

            |

            November 6, 2018

            Read more reviews
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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Reviews of Britannia Russ Hill from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (67)Booking.com Reviews (2150)
            6.2
            /
            10
            Cleanliness6.3
            Facilities5.1
            Location6.1
            Room comfort and quality6.2
            Service6.4
            Value for money6.6
            All languages
            All guests (67)
            All room types
            Showing 53 verified guest comments
            123
            6.0
            Isaac
            Solo traveler
            Twin Room
            Stayed 1 night in June 2019

            Great ambience, disapointing facilities”

            When I arrived I was really impressed by the appearance of Russ Hill. It looks like something straight out of a movie or out of the past. That feeling continues inside as well. Staff was helpful enough. Once up in the room I was a bit disappointed. The room was very small. Bathroom was nice and beds were not extremely uncomfortable but definitely nothing to write home about. Literally no amenities included beyond tea. WiFi in the room costs 7 pounds for 24 hours, never been in a hotel that didn't have free WiFi, especially one that costs over 50 pounds a night. Meals were expensive and incredibly uninspired, I recommend hitting the restaurant which is a bit more expensive but comparably it at least looked worth it. Website says 10 pounds for 2 hours late check out but it was actually 10 pounds for one hour. Seemed like every aspect of this lodging was designed around milking more sterling out of visitors. Did not feel happy nor at home. To be fair the taxi service was very reasonable.

            Reviewed June 25, 2019
            2.8
            James from United Kingdom
            Business traveler
            Double Room
            Stayed 2 nights in January 2019

            Disappointing even for a budget hotel.”

            Without doubt the most tired, worn out and dilapidated hotel I've ever stayed in. Had to change room as the lock on the door of my original room was loose and not secure. Replacement room was unbelievably dated and tired. I guess most people won't mind for one night if you going to the airport on holiday but more than that is not an option. Definitely NOT the pride of the Brittania hotels group. On a plus side the lady running the breakfast room was very friendly and chatty that's about the best of it.

            Reviewed February 02, 2019
            10.0
            Exceptional
            John from United Kingdom
            Couple
            Double Room
            Stayed 1 night in October 2018

            Perfect location”

            Located near to the airport and has plenty of parking. Needed Sat Have to find owing to it being off the beaten track. Rooms are clean and tidy with comfy bed. Good standard meals in the bar area reasonably priced. Did not try the main carvery restaurant but it looked good. All in all a great place to stay before setting off the next day for a holiday flight. Superb value for money, will use again.

            Reviewed November 06, 2018
            8.8
            Excellent
            Arthur from United States
            Couple
            Twin Room
            Stayed 1 night in October 2018

            Great place to stay for easy access to Gatwick”

            Great breakfast

            Reviewed November 02, 2018
            6.0
            Stephen from United Kingdom
            Couple
            Double Room
            Stayed 1 night in October 2018

            Get what you pay for”

            Should have realised that booking a cheap room means you are going to a very very basic room & uncomfortable sleep! Have learnt my lesson and would not stay here again. A room without a window and no air conditioning,& hardly any room to move in room was a most unpleasant experience. Would compare it to bad student digs!

            Reviewed October 26, 2018
            6.0
            Thony from United Kingdom
            Couple
            Double Room
            Stayed 3 nights in August 2018

            Say NO to Room 410”

            The hotel in general is a pretty good place to stay. Just avoid the room 410 - it is by a main road with noisy cars and big lorries up and down the road, day and night. To make matter worse, the window is by a gate where lorries come to collect the bins and do deliveries basically every single day that we stayed around 6.30 in the morning. The room does not have proper ventilation, so in the summer was very hot and we have to leave the door ajar to get some air during the night.

            Reviewed August 16, 2018
            9.2
            Exceptional
            James from Canada
            Family with young children
            Double Room
            Stayed 1 night in July 2018

            Nice hotel v close to airport. ”

            First room was a little small but I went down to seat to say I’d ordered a cot & it wouldn’t fit in the room, they immediately changed it no fuss. Nice staff. Airport taxi to hotel was £18 fixed & normal taxi back was £9. Not a whole lot around hotel but nice gardens etc.

            Reviewed July 06, 2018
            8.0
            Excellent
            David from Germany
            Couple
            Double Room
            Stayed 3 nights in June 2018

            Great place”

            It's a lovely old hotel, nothing super special, but it was good value for money.

            Reviewed July 04, 2018
            6.0
            Geoff from Australia
            Family with young children
            Double Room
            Stayed 1 night in June 2018

            Outdated very small but clean rooms ... noisey at night.”

            Very small rooms with poor ventilation and noisey corridors

            Reviewed June 15, 2018
            5.2
            Katherine from Canada
            Solo traveler
            Double Room
            Stayed 1 night in June 2018

            Fawlty Towers ”

            I’m certain that at one point in time this was a grand old gal of a hotel, however that day has long come and gone. The staff were sweet and friendly ( & seriously- Manuel really has a doppelgänger) but unfortunately that did not make up for the barrenness of the room, the faint but nevertheless distinct odour of tobacco , the mystery shower and TV and the fact that after 20 minutes you have to pay for wifi in your room. I mean c’mon folks- it’s 2018. Breakfast (if you choose it is a full English - no other options- @ 7 am. What amounts to the sound of a fire alarm goes off Dog only knows when prior to that, leaving one startled and wondering where the exits are. Oh - and let’s not forget the signage... whilst plenty of ‘fire exit’ signs mark the maze of hallways, there are no clear indicators of where reception is. ( the Shining comes to mind). Yes - the price was reasonable but frankly, next time I’d rather pay a bit more and hope for better digs.

            Reviewed June 13, 2018
            4.4
            Richard from United Kingdom
            Business traveler
            Double Room
            Stayed 1 night in June 2018

            Better than sleeping on a seat in the airport”

            Old, tired and in the middle of nowhere. However the linens were clean and of good quality and I found the staff friendly and efficient. This is not somewhere you would chose to stay unless it is related to Gatwick travail problems or times.

            Reviewed June 08, 2018
            8.8
            Excellent
            Allen from United Kingdom
            Couple
            Twin Room
            Stayed 1 night in May 2018

            Nice Place”

            Change the archaic TV

            Reviewed June 01, 2018
            4.4
            Hope from United States
            Solo traveler
            Twin Room
            Stayed 3 nights in May 2018

            The location is very poor for a visitor. There is no commerce within miles, and it costs a lot of m.”

            The facility appears to be a fire trap, old and run-down, unappealing.

            Reviewed May 29, 2018
            3.2
            Stephen from United Kingdom
            Solo traveler
            Double Room
            Stayed 2 nights in December 2017

            Acceptable”

            Rude staff , awful breakfast

            Reviewed December 16, 2017
            2.0
            Alison from United Kingdom
            Solo traveler
            Double Room
            Stayed 1 night in November 2017

            Acceptable”

            I decided not to go to the hotel. When I read the reviews they were so awful I decided to give it a miss and pay for the hotel and then checked myself into another hotel. The reports of filth in the hotel put me off.

            Reviewed November 26, 2017
            3.2
            Jacqueline from Canada
            Couple
            Double Room
            Stayed 1 night in September 2017

            Acceptable”

            We arrived at the hotel after a 10 hour flight at 1pm The woman at the counter was cold and unfriendly. She told us we had to wait until 2pm to be checked in. We waited. When finally checked in we were given a windowless bedroom with barely enough room to walk around the bed.There was no room to place our luggage .We were woken at 3pm by a very loud fire alarm test that no one warned us about. When we requested a better room the manager would not accommodate us.Buffet for dinner was limited and manager cutting turkey and ham seemed reticent to give a full slice of meat to guests. Very noisy room. Planes flying over head all day and night. Waiters in pub not helpful. No customer service. Not a good experience. We were booked to stay 3 nights but left after one night. Couldn't wait to get out of there.

            Reviewed September 30, 2017
            10.0
            Exceptional
            chrishanthie from Canada
            Solo traveler
            Twin Room
            Stayed 1 night in April 2017

            Exceptional”

            good location for a getaway for relaxation, nice to see what it was 50-80 years ago.

            Reviewed May 06, 2017
            4.8
            Jasmine from United Kingdom
            Business traveler
            Double Room
            Stayed 1 night in March 2017

            Paper walls”

            You can't expect much as it was so cheap but my room was half a mile away and I could hear someone snoring in the room next to me.

            Reviewed March 19, 2017
            7.6
            Very good
            Gary from United Kingdom
            Business traveler
            Double Room
            Stayed 4 nights in November 2016

            Value for money”

            Good value for money in that area

            Reviewed November 30, 2016
            5.6
            Chatkamon from Thailand
            Couple
            Double Room
            Stayed 1 night in September 2016

            Hot”

            Far from airport

            Reviewed September 15, 2016
            123
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