Brownsuites Jeju
Brownsuites Jeju
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"The Room is clean and spacious."

Wai L.

|

May 9, 2018

Standard Twin - Room plan Brownsuites Jeju
Standard Twin - Room plan
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Lobby Brownsuites Jeju
Lobby
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Lobby Brownsuites Jeju
Lobby
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Interior view Brownsuites Jeju
Interior view
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Excellent
Location
8.2
See all 35 photos Brownsuites Jeju
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Removed from saved list
Newly renovated
Excellent
From 748 reviewsSee what guests said
8.1
/
10
Excellent value for money
8.5
Recommended by 84% of guests
Value for money8.5
Location rating8.2
Nearest airportJeju International Airport (CJU)
Distance to airport39.6 km
84%

would recommend to a friend

Agoda Preferred Property

2018

Gold Circle Award Winner

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Smoking area

Room choices
This property is in high demand!Booked 19 times since yesterday | 27 travelers are looking at this property right now
Penthouse
Penthouse
...
  • Room size: 93 m²/1001 ft²
  • Ocean view
  • 1 single bed and 1 double b...
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Premium Suite Room
Premium Suite Room
...
  • Room size: 54 m²/581 ft²
  • City view
  • 1 single bed and 1 double b...
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Standard Double
Standard Double
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed
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Ocean Suite Room
Ocean Suite Room
...
  • Room size: 56 m²/603 ft²
  • Ocean view
  • 1 single bed and 1 double b...
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Standard Twin
Standard Twin
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
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Family Suite Room
Family Suite Room
...
  • Ocean view
  • Non-smoking
  • 1 double bed and 1 queen be...
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Ocean Deluxe Room
Ocean Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • Ocean view
  • 1 single bed and 1 double b...
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Ocean Suite Ocean View
Ocean Suite Ocean View
...
  • Non-smoking
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Suite Ocean View
Suite Ocean View
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    Family Suite Sea View
    Family Suite Sea View
    ...
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      More about Brownsuites Jeju

      More about Brownsuites Jeju

      An overview

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      Nearest essentials

      Airports

      Jeju International Airport (CJU)
      39.6 km
      Yeosu Airport (RSU)
      166.9 km
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      What they offer

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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (748)
      8.1
      /
      10
      Cleanliness8.3
      Facilities7.2
      Location8.2
      Service8.4
      Value for money8.5
      Provided by verified guests of Agoda
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      All guests (748)
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      Showing 455 verified guest comments
      12345
      8.4
      Excellent
      Huiimiin from Singapore
      Couple
      Standard Double
      Stayed 3 nights in November 2018
      Great stay”
      The location is all the way to the east and near the sunrise place. Clean and spacious room. Free parking lots! The only con is their facilities. additional charges for usage of swimming pool. There isn't much entertainment in the hotel. Visited Jeju in Nov. The weather is very cold. however, the room is warm when heater is not switched on. Therefore, we tried to switch on the air conditioning in the room but it seems not working as the outside temperature is colder than inside. Its hard to explain but there is no remote control for the air-conditioning. We've asked the staff for assistance but he speaks limited english and we don't really understand his explanation. Turns out, we open the window to let cold air come in and including flies. Have to close the window again and embrace the warmness.
      Reviewed November 13, 2018
      Hello, this is Brown Sweet Jeju Hotel. We are really sorry for the inconvenience during the stay. we will be much nicer and try to be stay comfortable when your visit. Thank you!
      Responded November 14, 2018
      Brownsuites Jeju
      8.4
      Excellent
      Lee from Singapore
      Couple
      Standard Twin
      Stayed 1 night in October 2018
      Room with a view”
      It's a deal to get such nice room with such affordable price. Definitely set the bar high. The room is big come with a small kitchen. The design is welcoming. Love the stay here.
      Reviewed November 09, 2018
      Hello, this is Brownsweet Jeju Hotel. Thank you very much for your feedback and we will strive to become a cleaner and more pleasant hotel. Thank you.
      Responded November 11, 2018
      Brownsuites Jeju
      9.6
      Exceptional
      JIBONG from South Korea
      Solo traveler
      Ocean Suite Room
      Stayed 1 night in November 2018
      Good with price”
      It was satisfied with all things in here. I would like to stay here if i need to visit Jeju again.
      Reviewed November 06, 2018
      Hello, This is Brounsuites, we are so thank you for your vist! We hope to see you again. Thank you!!
      Responded November 07, 2018
      Brownsuites Jeju
      7.2
      Very good
      Suan from Singapore
      Couple
      Standard Twin
      Stayed 1 night in November 2018
      Very good”
      good location near sunrise peak. overall OK place, but had only heater and no air conditioning.
      Reviewed November 02, 2018
      Hello, This is Brown suites. We are very thankyouful for your comming. We set heater since november from air condition, we are sorry about this but we will be much nice ful when your next come. Thank you!
      Responded November 03, 2018
      Brownsuites Jeju
      7.6
      Very good
      Lim from Malaysia
      Couple
      Standard Twin
      Stayed 1 night in October 2018
      room facilities”
      The bed was not comfortable, very hard. Location very good can see the sea view.
      Reviewed October 30, 2018
      Hello, This is Brownsuites. We are very thank you about visting us. We will be much niceful when your next come. Thank you!
      Responded October 30, 2018
      Brownsuites Jeju
      5.2
      Anne-Marie from Ireland
      Couple
      Standard Double
      Stayed 3 nights in October 2018
      Above average”
      We were disappointed with the hotel. The room was nice but it wasn't the cleanest. We stayed there for 3 nights and if you want your room to be cleaned/made up you have to let reception know before 12. I've never seen this before for a 4 star hotel! The air conditioning was very noisy and every so often got a bit squeaky! You can only have 30 mins of hot water and then you have to wait 1hr30 for the tank to refill. The buffet breakfast and dinner are ok. It's is 10,000 KRW to use the pool and 3,000 if you need to rent a swimming cap. It closes at 7pm. We didn't get a chance to use the pool so can't comment. Overall the hotel is fine but I'm not sure if it is a 4 star.
      Reviewed October 28, 2018
      Hello, This is Brownsuites. We are very sorry about the unsatisfy conditions during your stay. We will be much niceful when your next visit. Thank you
      Responded October 29, 2018
      Brownsuites Jeju
      7.6
      Very good
      Himmy
      Couple
      Standard Twin
      Stayed 2 nights in October 2018
      VERY MEAN! Claimed limited hot water supply (30mins only) AND only 1 towel for each guest included!”
      1) Claimed they provide limited hot water supply only (just 30mins). After 30 mins, they claimed you need to wait for 50-60 mins to have hot water again! What if I were a family of 4 living in the same room and you only allow me 30 mins to have all members showered?! Spending several hrs to have all members showered?! My bf and I ended up taking shower together bcoz we didn't wanna risk our rest time! Ridiculous! This claim may not be true, but it definitely saves the hotel HUGE water cost and gave me a poor impression of the hotel! SO MEAN! 2) AND only 1 towel for each guest is included! The additional towel will cost! Again, SO MEAN! 3) the air-con is a bit weird. Auto on and off from time to time. My bf said it was too hot for him to fall asleep. But fine for me. 4) water leakage from shower to the whole floor of bathroom is a MUST! Beware! 5) car park - TINY GRID!!!!!!!!! 6) service attitude of reception staff was gd. Beds, linen, and pillows were comfy too.
      Reviewed October 14, 2018
      Hello, This is Brownsuites. We are very sorry about the hot water and our services. we will try to be much niceful when you visit us next time.
      Responded October 15, 2018
      Brownsuites Jeju
      9.2
      Exceptional
      Cheryl from Hong Kong
      Couple
      Ocean Deluxe Room
      Stayed 1 night in October 2018
      A good choice in Seongsan”
      Hotel staff is nice and helpful. The room is big with breathtaking views of Seongsan. You can wake up with the sunrise view if the weather is good enough. Just around 10 mins taxi ride to U-do pier.
      Reviewed October 13, 2018
      Thank you for visiting us! we hope you have had nice experience in Jeju island. Thank you again and hope to see you again. Have a nice day!
      Responded October 14, 2018
      Brownsuites Jeju
      8.4
      Excellent
      Sungyon from South Korea
      Group
      Ocean Deluxe Room
      Stayed 2 nights in September 2018
      Great for the price!”
      Nice view of Seongsan Ilchulbong and a field with horses. The room was clean and the staff were friendly. The electric stove didn’t work so not sure why it was there. It’s in a small town with some restaurants and small bars around within a walkable distance. There are convenient stores nearby(there’s one downstairs but it was closed during my stay). Quite a lot of cars but there were plenty of space to park at the backyard and also across the street. Wouldn’t mind staying here again if I come to Jeju next time.
      Reviewed October 01, 2018
      Thank you for visiting us! we hope you have had nice experience in Jeju island. Thank you again and hope to see you again. Have a nice day!
      Responded October 02, 2018
      Brownsuites Jeju
      8.4
      Excellent
      seo from South Korea
      Couple
      Standard Twin
      Stayed 5 nights in July 2018
      GOOD”
      GOOD
      Reviewed September 28, 2018
      안녕하십니까? 브라운스위트 제주호텔입니다. 고객님의 의견에 대단히 감사드리며 더욱 깨끗하고 쾌적한 공간을 제공하는 호텔이 되도록 노력하겠습니다. 감사합니다.
      Responded September 29, 2018
      Brownsuites Jeju
      5.6
      Julie from United States
      Couple
      Premium Suite Room
      Stayed 3 nights in September 2018
      Above average”
      Pros: Spacious room & spacious restroom with separate toilet, sink, and shower. Cons: Toilet room had a smell, not clean. The hotel is very cheap—they did not clean our room for the 3 days we were there. They did not replenish our towels or shampoo bottles.
      Reviewed September 21, 2018
      Hello, this is Brownsuites Jeju. First of all we all very appreciate of your reviews and we are sincerely apologize that we serviced so awfully. We will be much grateful when your next visit. Thank you!
      Responded September 22, 2018
      Brownsuites Jeju
      9.2
      Exceptional
      YEN from Malaysia
      Group
      Ocean Deluxe Room
      Stayed 1 night in September 2018
      strategic location, suitable for those hiking lover”
      This hotel is just 5-10mins driving distance from Seongsan Illchubong. Suitable for those who love morning hiking. Near to plenty of convenience shops and restaurants.
      Reviewed September 09, 2018
      HI. This is Brownsuites JeJu. First of all, Thank you for your coming and sweet feedback. We are much appreciate that you had enjoy our hotel. We will be more serviceable. Thank you.
      Responded September 10, 2018
      Brownsuites Jeju
      8.0
      Excellent
      Aida from South Korea
      Couple
      Premium Suite Room
      Stayed 2 nights in April 2018
      the hotel perfect to visit south and south east jeju”
      The hotel was still under construction because of a remodelling, the parking area is in a sand/stone area that makes it really dusty, I think putting pavement will be better (and when you have a rented care you are extremely careful about it). The room was suuuuper spacious and amazing, bad thing is the dim light in the toilet area (difficult to put on makeup) but ar it you can go walking to many near places, including 성산일출봉
      Reviewed August 16, 2018
      hello sir, this is Brown Sweet Jeju Hotel. Excuse me, I'm really sorry for the inconvenience during the stay. It will be Brown Suites Jeju Hotel where you try to stay comfortable when you visit again. Thank you.
      Responded August 16, 2018
      Brownsuites Jeju
      9.2
      Exceptional
      Lisa from Hong Kong
      Couple
      Ocean Suite Room
      Stayed 3 nights in July 2018
      large comfortable room! ”
      Very large and comfortable room, with nice view! But staff at front desk cant speak english. None forks/spoon/chopsticks in the room, when i ask the front desk for a fork, they said they don’t have it... Overall, the room still worth the price!!
      Reviewed August 05, 2018
      Hello, This is Brownsuites. We are very sorry for our poor serviced to you. If you visit us next tim, We will try to be much niceful to you. again we our really sorry. Thank you!
      Responded October 21, 2018
      Brownsuites Jeju
      5.6
      Loh from Malaysia
      Group
      Standard Twin
      Stayed 3 nights in May 2018
      Strategic Location for East Jeju Attractions but no housekeeping for 3 days even after request ”
      Attractions at East Jeju like Udo, Sunrise Peak, Bijarim, Seopjikoji, etc are within very short distances by car. The house keeping of the hotel was very poor - no housekeeping for our entire 3 nights stay despite setting on the button - 'Make up Room' as well as speaking to the front desk. Mineral waters only provided on the first day according to the front desk while other places we stayed had provide new bottles of mineral water each day. Breakfast on the other hand was good even though not much variety.
      Reviewed June 03, 2018
      Hello, this is Brown Suite Jeju Hotel. I'm very sorry for the inconvenience. Next time, we will make sure to become a Brown Suite Jeju Hotel which will always work to reward you with better service. Thank you.
      Responded June 09, 2018
      Brownsuites Jeju
      7.6
      Very good
      Teck from Malaysia
      Group
      Ocean Deluxe Room
      Stayed 1 night in May 2018
      Overall good except for the bad experience at the indoor pool”
      Nice room with nice view facing Seongsan ilchulbong . The reception staff are polite and helpful. But we had a terrible experience with the attendant at the indoor pool. He was very rude and shouted at us when we first stepped in trying to check out the pool. Only after he found out that we are the hotel guests, then he lower his tone. However, we were not allowed to use the pool as he claimed the pool closed at 7pm. We were there 5 mins to 8pm.
      Reviewed May 29, 2018
      Hello, this is Brown Suite Jeju Hotel. I am sorry for the inconvenience of using the pool. In the next use, we will make sure that the hotel is a Brown Sweet Jeju Hotel, which will always work to reward you with better service. Thank you very much for using our hotel. Have a nice day.
      Responded June 03, 2018
      Brownsuites Jeju
      7.6
      Very good
      우빈 from South Korea
      Couple
      Ocean Suite Room
      Stayed 2 nights in May 2018
      Married couple travel”
      Not an exceptional hotel but a neat place to take a good rest. The view is really nice if you get a suite room. Light limit of hot water. Not a very easy-to-use air conditioner.
      Reviewed May 24, 2018
      Hello, this is Brown Suite Jeju Hotel. Please note that our hotel is a system that takes a long time for the next hot water to heat up for over 30 minutes in a row with individual electric hot water systems. We will try to make the Brown Suite Jeju Hotel more satisfactory for your next use. Thank you for using our hotel.
      Responded June 02, 2018
      Brownsuites Jeju
      8.0
      Excellent
      meng from Malaysia
      Group
      Standard Twin
      Stayed 1 night in May 2018
      Helpful staffs”
      We got great deals with 5 clean and comfortable rooms. The hotel owned great staff with awesome services. Only that the check-out time is a bit earlier at 11am.
      Reviewed May 22, 2018
      Hello, this is Brown Suite Jeju Hotel. Please note that the 11:00 checkout is a rule due to the check-in customer room cleaning process that day. We will always strive to become a Brown Suite Jeju Hotel where we can reward you with better service when we use your next service. Thank you very much for using our hotel. Have a nice day.
      Responded June 02, 2018
      Brownsuites Jeju
      3.2
      Edan from Australia
      Couple
      Standard Twin
      Stayed 1 night in May 2018
      Look elsewhere”
      The room was very average and very hot. Many young Chinese tourists - we saw a youth group of teenage girls staying at the hotel, who were extremely loud roam until late until late. Reception advised us to buy extra water at night and could not provide us with more than 2 x 500ml water bottles (in Jeju you cant drink tap water). We also had to swap rooms because the internet in our room did not work. Breakfast was simple and not worth the money.
      Reviewed May 20, 2018
      Hello, this is Brown Suite Jeju Hotel. I'm very sorry for the inconvenience. We will try to become a Brown Sweet Jeju Hotel in order to reward you with better service. Thank you.
      Responded June 02, 2018
      Brownsuites Jeju
      8.8
      Excellent
      Wai from Hong Kong
      Solo traveler
      Ocean Suite Room
      Stayed 1 night in May 2018
      Room is spacious and the location is Good ”
      The Room is clean and spacious. It just take about 1 hr 15 mins drive from the Jeju City. There are some restaurants nearby. If you looking for a place to stay at East Coast of Jeju, You may consider to pick this hotel ^_^.
      Reviewed May 09, 2018
      Hello.The Brown Suite Jeju Hotel. Thank you very much for your feedback. From now on, it will be a hotel where you can stay in a better environment. Thank you.
      Responded May 18, 2018
      Brownsuites Jeju
      12345
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