BSA Twin Tower Ortigas
2018

BSA Twin Tower Ortigas

Ortigas Bank Drive cor. Julia Vargas, Ortigas Center, Mandaluyong, Manila, Philippines, 1550
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Studio Deluxe Room - Bed BSA Twin Tower Ortigas
Studio Deluxe Room - Bed
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    Lobby BSA Twin Tower Ortigas
    Lobby BSA Twin Tower Ortigas
    Interior view BSA Twin Tower Ortigas
    Studio Deluxe Room - Bed BSA Twin Tower Ortigas
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     BSA Twin Tower Ortigas

    BSA Twin Tower Ortigas Reviews

    7.8
    Very good
    /10
    (8154 reviews)See what guests said
    9.2
    Exceptional

    "Location is great, malls all over the vicinity,"

    Andrew

    -

    July 18, 2016

    8.0
    Excellent value for money
    Recommended by 84% of guests

    Things you’ll love about BSA Twin Tower Ortigas

    • 280 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    This property is in high demand!Booked 29 times since yesterday | 23 travelers are looking at this property right now
    Exceptional
    Location
    9.1
    See map
    Exceptional location
    Nearby
    Popular
  • SM Megamall280 m
  • Asian Development Bank280 m
  • Shangri-La Plaza Mall420 m
  • Starmall EDSA Shaw600 m
  • Robinsons Galleria630 m
  • University of Asia & The Pacific680 m
  • PhilSports Arena1.18 km
  • Rockwell Center1.19 km
  • PSC-ULTRA1.27 km
  • SM Supercenter Pasig2.02 km
  • Value for money8.0
    Location rating9.1
    Nearest airportNinoy Aquino International Airport (MNL)
    Distance to airport9.7 km

    Rooms available at BSA Twin Tower Ortigas

    7.9
    Very good
    Room comfort & quality
    1 Bedroom Executive Suite
    1 Bedroom Executive Suite
    ...
    • Room size: 46 m²/495 ft²
    • City view
    • 1 queen bed
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    Studio Deluxe Room
    Studio Deluxe Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds or 1 queen be...
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    Studio Prime
    Studio Prime
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 2 single beds or 1 queen be...
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    2 Bedroom Executive Suite
    2 Bedroom Executive Suite
    ...
    • Room size: 70 m²/753 ft²
    • City view
    • 2 single beds and 1 queen b...
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    Studio Premiere
    Studio Premiere
    ...
    • Room size: 39 m²/420 ft²
    • City view
    • 2 single beds or 1 queen be...
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    Standard Room for 6 People
    Standard Room for 6 People
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 4 bunk beds
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    Suite Two Bedrooms
    Suite Two Bedrooms
    ...
    • Room size: 70 m²/753 ft²
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    Suite One Bedroom
    Suite One Bedroom
    ...
    • Room size: 39 m²/420 ft²
    Enter dates to see prices
    Studio Deluxe Hot Deal
    Studio Deluxe Hot Deal
    ...
    • Room size: 32 m²/344 ft²
    • City view
    Enter dates to see prices
    Two Bedroom with Breakfast **
    Two Bedroom with Breakfast **
    ...
    • Shower
    • Kitchenette
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    Have a question for BSA Twin Tower Ortigas?

    What people love about BSA Twin Tower Ortigas

    • 8.8
      Excellent

      "Location is good near megamall."

      Michelle

      |

      January 14, 2019

    • 8.8
      Excellent

      "This hotel si very accesible to shipping malls Restaurant convenience store."

      judee

      |

      November 28, 2018

    • 9.2
      Exceptional

      "It was convenient for my group as meet up with friends and family are within the vicinity."

      Helen

      |

      January 3, 2019

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    More about BSA Twin Tower Ortigas

    More about BSA Twin Tower Ortigas

    9.6
    Exceptional

    "The convenience and the value is unmatched."

    Conrado

    |

    January 12, 2019

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "Staff was very accommodating."

    Ma.

    |

    January 7, 2019

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Filipino cuisine
    Filipino cuisine
    Vatel Restaurant Manila
    6.8 km Filipino, French, Mediterranean
    iBread
    8.1 km Filipino
    Hizon's Cakes & Pastries
    8.4 km Filipino
    American cuisine
    American cuisine
    Wild West Roadhouse Grill
    1.8 km American
    Shakey's ERMITA
    4.3 km American, Pizza
    Bacolod Chicken Express
    5.2 km American, Asian, Filipino
    Asian cuisine
    Asian cuisine
    Tramway Buffet Plaza
    1.8 km Asian, Chinese
    Gloria Maris
    2.0 km Asian, Chinese, Filipino
    Tapa king
    2.8 km Asian, Filipino

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    Kitchen and dining facilities are available upon request at the front office.

    Reviews of BSA Twin Tower Ortigas from real guests

    Agoda Reviews (8154)Booking.com Reviews (2579)
    7.8
    /
    10
    Cleanliness7.4
    Facilities7.1
    Location9.1
    Room comfort and quality7.9
    Service7.4
    Value for money8.0
    Provided by verified guests of Agoda
    All languages
    All guests (8154)
    All room types

    Show reviews that mention 

    Showing 4889 verified guest comments
    12345
    9.2
    Exceptional
    Jennifer from Philippines
    Group
    1 Bedroom Executive Suite
    Stayed 1 night in March 2019

    Exceptional”

    Good value for the location. Room size is enough. Aircon is not satisfactory, it cannot cool down the whole room. I think they know this that's why they provided an electricfan. Lighting is what I hate.. Its not sufficient to light up the whole room. I love the shower and faucet as you can easily control the hot and cold water. Staff are friendly but check out takes 20 minutes.

    Reviewed March 02, 2019
    8.4
    Excellent
    Michael from Philippines
    Family with young children
    2 Bedroom Executive Suite
    Stayed 1 night in February 2019

    The room was OK, but the management is not”

    Check in time was 3PM (which is kinda late already), but when we arrived at the Reception, we have waited for more than 45 minutes past 3PM because our room was not yet ready. The room was OK, spacious and comfortable. But the bidet spray in the CR was broken. I tried calling the Housekeeping couple of times but no-one came to fix it. Then we requested for late check out since we got into our room very late, but the receptionist said that they’re gonna charge us a half day rate. Check out was very time consuming. It takes a lot of time for them to check the room so you can get back your safety deposit cash .

    Reviewed February 26, 2019

    Dear Michael, Our sincere apologies for the inconvenience you experienced during your stay with us. High/full occupancy always is a challenge to both guests and hotel staffs. We would like to assure you however that we are always doing something to ease the flow of both arrivals and departures. On high occupancy dates, we strictly implement late check-out and early check-in fees due to the high demand of guestrooms. On lean days, we are more flexible. Please feel free to provide me with your room no. so that I may investigate further for corrective action. Thank you for sharing your feedback.

    Responded March 01, 2019
    BSA Twin Tower Ortigas
    6.4
    Good
    Salvador from Australia
    Solo traveler
    Studio Premiere
    Stayed 1 night in March 2019

    Location is great but checkout is early.”

    It is a very short walk from SM Megamall Bldg A so if you are shopping for gifts to take home, the hotel is very convenient. However, the checkout time is 11AM (not good) and the check out and check in process is longer than usual compared to other hotels in the area. A lot of times the queue for the elevator can be long - one of the disadvantages of being in one of the tallest hotels in Metro Manila. It is a condotel (condominium/hotel) so some cooking facilities are available.

    Reviewed March 03, 2019
    8.8
    Excellent
    Krystel
    Business traveler
    Studio Prime
    Stayed 1 night in October 2018

    Spacious luxury hotel that will not broken your pocket”

    Their suite is really good for staying more than two days. Because you will feel like it’s your home. Everything you need is around the hotel and walking distance to an mega mall and any business establishments.

    Reviewed March 02, 2019

    Dear Krystel, Thank you for sharing your positive feedback on our hotel. We hope to welcome you back soon. Sincerely, Pinky Barba Operations Manager

    Responded March 04, 2019
    BSA Twin Tower Ortigas
    8.0
    Excellent
    Reneir from Malaysia
    Business traveler
    Studio Deluxe Room
    Stayed 4 nights in February 2019

    My review”

    Location is good, near malls. Lift in hotel is poor, sometimes it takes more than 10 minutes to wait for the lift. Check out experience was poor. At 8am in the morning when there was no other customer, it took 25 minutes to check out.

    Reviewed February 08, 2019

    Dear Reneir, Thank you for sharing your feedback on our hotel. My apologies for the inconvenience you may have experienced during your stay. Rest assured that we shall look into service improvements in the points raised. We hope to be of service to you again in the future. Sincerely, Pinky Barba Operations Manager

    Responded February 20, 2019
    BSA Twin Tower Ortigas
    8.0
    Excellent
    May from Philippines
    Family with teens
    Studio Premiere
    Stayed 1 night in January 2019

    Good stay as usual, with just a few concerns”

    We stayed at Room 4111 Tower A this time, and there were issues with the bathroom. The bathroom door seems to have warped and could not be closed properly, the shower door did not properly close unless forced, the faucet in the shower did not stop flowing even if the water flow was shifted to the showerhead, and the sink drained VERY SLOWLY. Otherwise, good stay as usual.

    Reviewed January 29, 2019

    Dear May, Thank you for sharing your comments. Rest assured we shall look into the issue your raised. We hope to welcome you back soon. Sincerely, Pinky Barba Operations Manager

    Responded March 01, 2019
    BSA Twin Tower Ortigas
    8.8
    Excellent
    Christian from Philippines
    Family with teens
    2 Bedroom Executive Suite
    Stayed 1 night in January 2019

    Awesome accessibility”

    PROs: Hotel is just behind SM Mega Mall if you forgot to bring or buy something you can always walk to the mall. Strong AC and water supply CONs: expensive parking. Please find a way to lower the parking cost

    Reviewed January 27, 2019

    Dear Christian, Thank you for your feedback. We are actually renting out the parking slots from Unit Owners, thus the current parking rate. We will however, continue to study the parking rates. Sincerely, Pinky Barba Operations Manager

    Responded March 01, 2019
    BSA Twin Tower Ortigas
    8.8
    Excellent
    Romer from Australia
    Family with teens
    Studio Prime
    Stayed 2 nights in January 2019

    Good value for money”

    Everything is good location is accesible for punlic transport, just accross sm megamall, staff are very accomodating and good value for the price you paid. Just a suggestion if they can clean the rooms better and if they can change the bed headboard as the one we had the leather was peeling off already and not nice to look at, looks old. Other than that we will definitely come back.

    Reviewed January 23, 2019

    Dear Romer, Thank you for sharing your comments on our hotel. We have taken note of your concerns and have placed this room on Out of Order status for refurbishments. We hope to see you again soon. Sincerely, Pinky Barba Operations Manager

    Responded March 04, 2019
    BSA Twin Tower Ortigas
    9.6
    Exceptional
    Laurence from Philippines
    Couple
    Studio Deluxe Room
    Stayed 1 night in January 2019

    Great location, poor hotel policies. ”

    We got no reply for an early check in request. We assumed it was granted but to our dismay we had to wait for 1.5 hours to check in. This hotel has the longest check out time. Prepare to consume 30 minutes just to check out. Breakfast buffet is very good. Location is excellent. Price is hard to beat.

    Reviewed January 17, 2019
    10.0
    Exceptional
    ellarita from Philippines
    Couple
    Studio Deluxe Room
    Stayed 1 night in January 2019

    Good stay”

    Comfortable room, one minute walk to sm mega mall. Hotel is located at the back side of sm mega mall. restaurants are round the corner, 7/11 downstairs, you need to deposit 2k for one night stay then get it back after check out. Must check their rules to avoid unnecessary charges. They offer free bottle water but lacking of other room amenities such as slippers. With kitchen and dining table. Check out requires 10-15 minutes. They will charge 300 pesos for parking lot which i think too much. Ortigas mrt station is just a few minutes walk, less than 5 minutes.

    Reviewed January 15, 2019
    8.4
    Excellent
    judee from Philippines
    Family with young children
    Studio Deluxe Room
    Stayed 2 nights in January 2019

    Nice location”

    The hotel is accessible to 4 shopping malls , restaurants,convenience stores and hospital..Very accessible to public transportation and all you need are just walking distance. About 1 hour away from airport. But very slow process upon check in and check out..Also you need to pay 300 pesos for the parking

    Reviewed January 08, 2019
    9.6
    Exceptional
    CONNIE from Philippines
    Couple
    Studio Prime
    Stayed 1 night in December 2018

    Exceptional”

    Perfect for all kinds of Traveler. Everything looks and smells clean. Comment ko lang, hindi instant yung sinelas, need to call pa para humingi ng sinelas. I hope next time may sinelas na sa room pag nag check in kami.

    Reviewed January 02, 2019
    10.0
    Exceptional
    Erwin from United States
    Solo traveler
    1 Bedroom Executive Suite
    Stayed 2 nights in April 2018

    Best value for money”

    It is right smack in the middle of everything in Ortigas and you'll never run out of food and shopping choices since it is adjacent to two large malls. For a great price you can already book a one-bedroom hotel.

    Reviewed December 26, 2018
    6.0
    Edwin from Philippines
    Couple
    1 Bedroom Executive Suite
    Stayed 3 nights in February 2019

    Above average”

    We've been a loyal customer of BSA Twin Tower Ortigas, been to his place for more than 4 times already, the location is perfect for our vacation but the cleanliness of the unit is not so good, you will see some marks, stains on the couch and dirts that is so sticky on the floor. I think the housekeeping supervisor is not making rounds or not doing quality control. Also, I am making this review to let the management of BSA and call their attention that a certain Angela (from the front desk ) doesn't know how to treat a loyal customer because she is so not nice, not welcoming, a liitle rude, very stiff, she's not pleasant to talk to, she will say what she wants to say, she doesn't look any other alternatives or options for a customer to feel very welcome and not get pissed. We were so disappointed with the way she treat customers like us who keeps on coming back to BSA. We hope not to see her again when we come back.

    Reviewed March 01, 2019
    6.4
    Good
    Cathy from Philippines
    Business traveler
    Studio Deluxe Room
    Stayed 1 night in February 2019

    Check-in/check-out time”

    My go-to hotel when I have events/meetings to attend to in Ortigas area but they've recently changed their check-in time to 3PM and check-out to 11AM. I'm a regular guest of this hotel as it's close to a mall and strategically located in the CBD area but I may have to look for another hotel next time due to the changes they've made with check-in/out time. I usually schedule my meetings between lunch time to 2PM and it's a hassle to wait for another hour just to be able to check in. Check out time has always been slow, it takes about 15-20mins or more depends on the volume of guests checking out on the day. I usually would let this pass as staff are mostly nice but their check-in/out time is a game changer for choosing another hotel in Ortigas next time I need a place to stay in.

    Reviewed February 18, 2019
    10.0
    Exceptional
    Jasmine from Philippines
    Family with young children
    Studio Deluxe Room
    Stayed 2 nights in February 2019

    Exceptional”

    Our stay is definitely fun and relaxing. The location is nice. Amenities are surely fun especially for my 4 year old son who celebrated his birthday during our stay. The staffs there are really nice, accommodating and very friendly. The breakfast is scrumptious too. For an affordable price, we are able to get more than we deserve. So far, this is one of my favourite hotels to check in. I'll be sure to comeback.

    Reviewed February 18, 2019

    Dear Jasmine, We are delighted to receive such wonderful comments from our guests like yourself. Thank you for sharing your feedback on our service and we hope to be of service to you again soon. Sincerely, Pinky Barba Operations Manager

    Responded February 20, 2019
    BSA Twin Tower Ortigas
    3.6
    Lalaine from Philippines
    Couple
    Studio Deluxe Room
    Stayed 1 night in February 2019

    All I’ve asked for was not met... ive asked for a big bed and they’ve given us 2 small beds.”

    We’ve checked in 1am and requested for a late check out... because we really want to rest. And unfortunately they said that occupancy was full eventhough theres no one checking in by the time we checked out. First hotel I encounter who doesnt have consideration with their guests.

    Reviewed February 17, 2019

    Dear Lalaine, Please accept my sincere apologies for the inconvenience you experienced during your recent stay with us. The Front Desk would normally implement strict check-out only when the hotel is fully-booked. This is a usual practice in most hotels. However on lean days, they are more flexible. Late check-out of guests automatically result to late check-in of the next arriving guest due to non-availability of rooms. Thus, the need to strictly enforce the standard check-out time. I hope this sheds light on the matter. Thank you. Sincerely, Pinky Barba Operations Manager

    Responded February 20, 2019
    BSA Twin Tower Ortigas
    7.2
    Very good
    James from Philippines
    Couple
    Studio Deluxe Room
    Stayed 1 night in January 2019

    Budget friendly hotel”

    Stayed here many times in the past, very accessible to public transport, shopping malls and restaurants. Breakfast buffet was good. Room had some dusts and the floor needed some mopping. The last time we stayed, check-in time was 3:00 pm and check-out time is 11:00 am.

    Reviewed February 08, 2019

    Dear James, Thank you for sharing your feedback on our hotel. Your concern on room cleanliness is well noted and shall be investigated by the Head of Housekeeping for proper corrective action. We recently changed our check-in and check-out time in response to the current industry trends and practices. However, this is strictly implemented only on high occupancy days. For lean days, our Front Desk personnel are more flexible. Sincerely, Pinky Barba Operations Manager

    Responded February 20, 2019
    BSA Twin Tower Ortigas
    2.0
    Raj from United States
    Couple
    Studio Deluxe Room
    Stayed 6 nights in January 2019

    Great place to stay at an awesome location”

    One caveat : This review is for BSA Twin Towers ONLY. Do not confuse it with other similarly named BSA properties in Manila. Right across from SM Megamall, this place can't be beat for its location. And for the price, it provides excellent value. The mall is 30 seconds walk from the lobby and provides restaurants, shops and everything you may desire. There are convenience stores, drug stores etc all within 1 minute walk. The rooms only have dual twin beds in rooms, which can be joined to make a larger bed if one prefers. The rooms are very good and have a safe, electric stove, microwave and refrigerator. The breakfast buffet is primarily Filipino food and is adequate. The staff are, as always, amazingly friendly, courteous. This, by the way, is true across the board in Philippines. I highly recommend this hotel.

    Reviewed February 06, 2019

    Dear Raj, Please accept our sincere gratitude for the wonderful commendation you have for our hotel and staffs. We are delighted to have served you and we hope to welcome you back soon. Sincerely, Pinky Barba Operations Manager

    Responded February 20, 2019
    BSA Twin Tower Ortigas
    7.2
    Very good
    Wirush from Thailand
    Solo traveler
    Studio Deluxe Room
    Stayed 1 night in February 2019

    Very good”

    3rd time stay here at Tower B and this time at Tower A, the internet speed so terrible. I could not work and use my own mobile phone instead of hotel’ wifi.

    Reviewed March 01, 2019

    Dear Wirush, Please accept my apologies for the internet concern you experienced. I am pleased to inform you that we have increased our bandwidth from 3mbps to 5mbps effective today, March 1, 2019. We hope to be of service to you again soon. Sincerely, Pinky Barba Operations Manager

    Responded March 01, 2019
    BSA Twin Tower Ortigas
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    BSA Twin Tower Ortigas
    |Very good 7.8
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    • Exceptional location
    • Quezon Memorial Circle
    • Ortigas MRT Station is within 0.28 km