Above average 5.9
Based on 81 reviews

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About this property

Description

Offering quality accommodations in the beaches, sightseeing district of Besut, Bukit Keluang Beach Resort is a popular pick for both business and leisure travelers. From here, guests can enjoy easy access to all that the lively city has to offer. This modern hotel is in the vicinity of popular city attractions such as Bukit Keluang, Masjid Kg Raja, Kelab Golf Desa Besut.

Offering hotel guests superior services and a broad range of amenities, Bukit Keluang Beach Resort is committed to ensuring that your stay is as comfortable as possible. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, non smoking rooms, air conditioning, mini bar, television, provided to help guests recharge after a long day. The hotel offers many unique recreational opportunities such as fitness center, outdoor pool, indoor pool, pool (kids), table tennis. Whatever your purpose of visit, Bukit Keluang Beach Resort is an excellent choice for your stay in Besut.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park

Things to do, ways to relax

  • Fitness center
  • Garden
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis

Dining, drinking, and snacking

  • BBQ facilities
  • Coffee shop
  • Restaurant(s)
  • Room service

Services and conveniences

  • Laundry service
  • Luggage storage
  • Smoking area

For the kids

  • Family room
  • Swimming pool [kids]

Access

  • Check-in/check-out [express]
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Malay
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Policies

Child and extra bed policy
Infant 0-4 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 5-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Year Hotel Built: 2004
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Recent customer comments

Filter by traveler type
Above average



based on 81 reviews
  • Cleanliness 5.7
  • Facilities 4.4
  • Location 6.4
  • Room comfort and quality 6.4
  • Service 6.1
  • Value for money 5.8
  • Food and dining 5.1
Sort by

HASDI from Malaysia
Family with young children
Standard
Stayed 1 night in September 2016
30
Dissapointed
Reviewed September 20, 2016

Azlan from Malaysia
Family with young children
Standard
Stayed 1 night in September 2016
Budget hotel
The room is good, location and surrounding is also good.
Reviewed September 16, 2016

ZIN from Malaysia
Family with young children
Standard
Stayed 1 night in September 2016
Lots to improve
1) Rooms looks old, with old furniture smells. Very dark due to too few light, which are very dim, time to add more brighter lights. Aircond is blowing directly to the beds, good if can be relocated away from the beds. Bed sheets and pillowcases smell like used ones, with stains and hairs, looks like the housekeeping forgot to change it after the previous guests left. 2) Restaurant service is too slow. We waited 1 hour for our food with only 2 tables being occupied at that time. And the mee goreng mamak is way too salty, not edible at all. The teh tarik is really nice though, the best I had so far. 3) Location is good, walking distance to the beach. And very near to Bukit Keluang.
Reviewed September 15, 2016

Lydia from United Kingdom
Couple
Standard
Stayed 1 night in September 2016
Not good but OK for one night
Room felt damp, no soap or even toilet paper in the bathroom, all a bit neglected looking, but OK for us as we only had to put up with it for one night. Apparently the owner is very rich. He must make his money in savings on the small (but kind of necessary) things, such as toilet paper.
Reviewed September 12, 2016

Seng from Malaysia
Family with teens
Standard
Stayed 1 night in July 2016
With my son.
Did not have the chance to use the hotel facilities, as the main purpose of my stay was to hike up Bukit Keluang, early in the morning, in fact at 6.00am.
Reviewed July 25, 2016

Muhammad from Malaysia
Family with young children
Superior
Stayed 2 nights in July 2016
Not clean
Not clean
Reviewed July 10, 2016

MOHD from Malaysia
Family with teens
Standard
Stayed 1 night in June 2016
Balik kampung
Smelly room, bathroom not clean, no television for view, floor not so clean, extra bad not comfortable.
Reviewed June 04, 2016

Mohd from Malaysia
Family with teens
Superior
Stayed 1 night in April 2016
Dissapointing!
Poor maintenance of facilities, not worth the price.
Reviewed April 18, 2016

Wan from Malaysia
Family with teens
Superior
Stayed 1 night in April 2016
Near Bukit Kluang beach
The resort look beutiful . But some area look tired ; eventhough they have nice swimming pool but they did'nt clean it properly, the pool full of sands and dirt . The receptionist is friendly . Location near eating places, Bukit Kluang beach , colleges ; and 20 min drive to Kuala Besut .
Reviewed April 14, 2016

mohd from Malaysia
Business traveler
Standard
Stayed 1 night in August 2015
so-so beach resort
1. close to Bukit Keluang but the beach lost its previous glory. The local authority needs to ensure proper maintenance is carried out. Rubbish is everywhere....attracts flies and rodents. 2. Food at the cafe okay 3. Staff ok 4. Cleanliness- need to further improved.
Reviewed April 10, 2016



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