Bukit Merah Laketown Resort
Bukit Merah Laketown Resort
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7.6
Very good

"Helpful front desk and good hospitality"

ANANTHI

|

April 2, 2018

 Bukit Merah Laketown Resort

  • Room size: 30 m²/323 ft²
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Interior view Bukit Merah Laketown Resort
Interior view
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Recreational facilities Bukit Merah Laketown Resort
Recreational facilities
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Recreational facilities Bukit Merah Laketown Resort
Recreational facilities
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See map Bukit Merah Laketown Resort
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Very good
Location
7.2
See all 6 photos Bukit Merah Laketown Resort
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What guests are saying:
Very nice breakfast.
hamizah from Malaysia
Business traveler
Good location.
Ong from Malaysia
Couple
There are games for kids. So the kids had fun. Had fun with the fire show and fireworks. Average marks for the water parks but for the cheap price, it's worth it.
Nur from Malaysia
Family with young children
all ok
Khairul from Malaysia
Family with young children
Terbaik..pemandangan indah dengan aktiviti untuk anak-anak.
Sabariah
Family with young children
good place to bring your kids for a short holiday
WAN from Malaysia
Family with young children
worth for money as the room is large enough for 4 persons. lot of activities that includes trip to orang hutan island, water park and animal sightseeing. A good place for family holiday.
shaifullizam from Malaysia
Family with young children
the room are big and suitable for family
ASNI from Malaysia
Family with teens
Good
From 1291 reviewsSee what guests said
6.7
/
10
Recommended by 86% of guests
Value for money6.8
Location rating7.2
Nearest airportPenang International Airport (PEN)
Distance to airport54.1 km
86%

would recommend to a friend

Agoda Preferred Property

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Garden

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This property is in high demand!Booked 24 times in the last 2 days | 15 travelers are looking at this property right now
Chalet
Chalet
...
  • Room size: 37.99 m²/409 ft²
  • Smoking allowed
  • 1 queen bed
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Standard
Standard
...
  • Room size: 27.59 m²/297 ft²
  • Smoking allowed
  • 1 double bed and 1 sofa bed
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Junior Suite
Junior Suite
...
  • Room size: 40 m²/431 ft²
  • Smoking allowed
  • 1 double bed
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Deluxe
Deluxe
...
  • Room size: 27.59 m²/297 ft²
  • Smoking allowed
  • 1 single bed and 1 double b...
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Chalet
Chalet
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
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Double Deluxe
Double Deluxe
...
  • Room size: 30 m²/323 ft²
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Studio Suite with Breakfast
Studio Suite with Breakfast
...
  • Balcony/terrace
  • Shower and bathtub
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LAKETOWN HOTEL - DELUXE ROOM
LAKETOWN HOTEL - DELUXE ROOM
...
  • Shower
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Standard With Breakfast
Standard With Breakfast
...
  • Shower
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KAMPUNG AIR - STUDIO SUITE
KAMPUNG AIR - STUDIO SUITE
...
  • Shower
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Have a question for Bukit Merah Laketown Resort?

What people love about the property

  • 7.6
    Very good

    "Lovely environment , friendly staffs"

    Dr.rosvinder

    |

    May 3, 2016

  • 8.0
    Very good

    "Spacious room, variety food for breakfast, friendly staff"

    MOHD S.

    |

    January 2, 2018

  • 7.2
    Very good

    "It''s nice place for stay a night."

    Stephen C.

    |

    December 3, 2017

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More about Bukit Merah Laketown Resort

More about Bukit Merah Laketown Resort

8.0
Very good

"The room is big, good for family trips, overall was great."

Hui Y.

|

August 8, 2016

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

10.0
Exceptional

"The room are big and suitable for family"

ASNI H.

|

October 5, 2016

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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (1291)Booking.com Reviews (320)
Cleanliness6.2
Facilities6.5
Location7.2
Room comfort and quality6.3
Service6.9
Value for money6.8
Provided by verified guests of Agoda
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All guests (1291)
All room types

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Showing 833 verified guest comments
12345
4.0
Manivannan from Malaysia
Family with young children
Standard
Stayed 1 night in December 2018
Property is run down, service is not up to standard”
The property is run down, service is not up to standard. Very poor cleanliness. No phone services in the room, i have to walk 3 times to lobby and request for towel which is missing from the room. Breakfast is just acceptable. Day trip just nice at this resort.
Reviewed January 01, 2019
8.4
Excellent
May from Malaysia
Family with teens
Standard
Stayed 1 night in March 2018
A Wonderful Experience”
Is quite secluded, need to drive up. We booked the chalet for one night, gorgeous scenery. We managed to fish in the evening and went for the orang utan sanctuary in the morning. Even though the facilities are quite worn out, the staff there makes it up with their wonderful service. The only area of improvement is F & B facilities. Not much choice for dinner, had to drive out.
Reviewed August 16, 2018
7.2
Very good
NUR from Malaysia
Business traveler
Standard
Stayed 2 nights in January 2019
Average”
Suitable for company's activity. Big Hall and spacious for activities. Poor rrom maintenance. The toilet was dirty. The food was average
Reviewed January 17, 2019
7.2
Very good
SHAMSUL from Malaysia
Family with young children
TRIPLE DELUXE - ROOM ONLY
Stayed 1 night in December 2018
Excellent Breakfast and Location”
Location good near to theme park
Reviewed January 17, 2019
4.0
LINAWATI from Malaysia
Family with young children
Junior Suite
Stayed 2 nights in December 2018
What a nightmare!”
We opted for the junior suite because we wanted the space and all the extras. Undeniably the room is spacious and that was what we like most about the room. However to our horror, the furniture especially the bed and mattress seemed 100 years old. We can feel the spring coil poking our back and sides and which ever parts of the body that came in contact with the mattress. Not to mention the bed bugs. All of us (2 adults + 3 kids) were scratching profusely after lying down on the bed. Though the staff are friendly and nice but the poor facilities really brought everything down. There weren't any decent trolleys for us to transport our luggage. Parking space is scarce because of the shared parking with public coming for the water themed park. There wasn't any convenient store nearby. My husband got a headache and we ran out of aspirin and there's no drug store or convenient store anywhere near. Sad what this place has become.
Reviewed January 08, 2019
3.2
Lucas from Germany
Solo traveler
Deluxe
Stayed 1 night in December 2018
old equipment, broken stuff, miserable WiFi ”
It's incredibly expensive but if you want to see the Orang Utans early in the morning you have to sleep there.
Reviewed January 05, 2019
8.8
Excellent
NOR from Malaysia
Family with young children
Standard
Stayed 1 night in December 2018
Holiday with family”
Cafe jauh,lif hny ad satu,tiada iron dlm bilik.overall ok
Reviewed December 28, 2018
9.2
Exceptional
Muhammad from Malaysia
Couple
Double or Twin DELUXE - BED AND BREAKFAST
Stayed 1 night in December 2018
Toilet needs major renovation. ”
I didnot like the toilet, the shower-water pressure was too low.
Reviewed December 26, 2018
5.6
zamatun from Malaysia
Family with young children
Standard
Stayed 2 nights in December 2018
The room quite dusty for guest.. make my nose feel bad..”
I think Agoda's room seldom use. So, I can see dust on the rack and the paint onthe wall also tear off. The floor also dusty. I hope the resort can check before give the room to the customer because we also pay for the clean room.
Reviewed December 13, 2018
8.0
Excellent
Caroline
Family with young children
Standard
Stayed 1 night in November 2018
Quick stop to see the orang outangs”
We stayed a night in order to go see the orang outangs. The price was good because the water park was closed. The hotel room was ok. The first one had ants on the beds, but as the hotel was empty, we got to chose another room which was great. Location was perfect for what we wanted to do, but when we wanted to leave, Grab didn’t come here. We managed to grab a lift to Taipin with a nice lady. If not we would have to pay 200 RM to go to Penang. It was ok for what we wanted, but we don’t know the regular prices.
Reviewed November 20, 2018
8.8
Excellent
hamizah from Malaysia
Business traveler
Standard
Stayed 1 night in February 2018
Old satisfactory room”
Room was very spacious and clean even though quit old furniture. Booked for standard room. Got room that has sofa bed + double bed. The only drawback was iron not provided in the room. Should go to the ironing room which was very inconvenience. Very nice breakfast. Tasty and yummy!!!
Reviewed February 27, 2018
4.8
Faiz from Malaysia
Family with young children
Deluxe
Stayed 1 night in December 2018
Worst for famly with lit kid”
I book for 2 deluxe room, the air is dusty like haven been use or clean regularly. No wifi, call the recipient few time to complain but problem remain. TV not clear, all channel blurry, still can watch but not satisfy at all.
Reviewed December 24, 2018
4.4
othman from Malaysia
Family with teens
Standard
Stayed 1 night in December 2018
Run Down Resort ”
We booked 2 rooms, both rooms the mattress are in poor condition due to the spring already exposed and felt painful when we rest and sleep. The water theme park is not well maintain.
Reviewed December 23, 2018
6.4
Good
Mohamad from Malaysia
Family with young children
LAKETOWN HOTEL - STANDARD ROOM - Room Only
Stayed 1 night in October 2018
Not like old days bukit merah”
Room not ok.. firstly because the bath room only have hot water tap.. the other tap can't use... dont have attraction... maybe after water theme park open again it will come back like old days bukitmerah.
Reviewed October 14, 2018
6.4
Good
Rorie from Malaysia
Family with teens
Chalet
Stayed 2 nights in August 2018
Event weekend ”
Great location with stunning views, Hotel staff were friendly and helpful. The restaurant is terrible the food choice is poor the waiting staff are not friendly and seriously slow. Order 4 meals it took almost 1 hour for 1 meal to come and asked when the other meals would come they said 10-15 minutes. We travelled 30 mins the next day just to eat !!!
Reviewed August 13, 2018
8.8
Excellent
NUR from Malaysia
Family with young children
Deluxe
Stayed 2 nights in December 2018
Value for money”
Big room. There is a swimming pool. Waterpark is just around the corner. Wide parking spaces.
Reviewed December 16, 2018
8.0
Excellent
ZAINIZAM from Malaysia
Family with young children
Deluxe
Stayed 1 night in December 2017
Meaningful,value for money,good place for relaxing,”
This is my first time visit to Bukit merah the lake town resort had amazed me with a great price.i paid less but I got more the place is like a one-stop centre Easy to access to theme park,orang utan island etc.the surrounding are serene and peaceful far from hubbub and chioatic the staff are nice and helpful only the prices for theme park,eco park,org utan island are bit high.i provably will come again
Reviewed December 21, 2017
9.6
Exceptional
Amzar from Malaysia
Family with young children
Deluxe
Stayed 1 night in November 2017
Exceptional”
very friendly staff and nice to be here last week.at first when i read the review i'm about scared as i've already booking my room at water chalet..but to be honest..its the best vacation i had at this moment..
Reviewed November 28, 2017
8.0
Excellent
Halim from Malaysia
Family with young children
Deluxe
Stayed 1 night in November 2017
Acceptable”
My son really enjoying himself at the water theme park. Bed Room are ok but the toilet is a little bit ditry. a lot of stain at the toilit bowl. Hope can take seriuosly about this cleanlines in the bathroom. Other than that everything is ok. Just wondering why no iron provided for all the room...
Reviewed November 17, 2017
8.0
Excellent
DALILA from Malaysia
Family with young children
Standard
Stayed 2 nights in October 2017
More bed than mentioned. ”
There were actually a queen bed + 2 single beds for standard room. Can occupy up to 4 adults. Breakfast was great. Very near to the water park. The only con was stagnant water problem after bathing. Perhaps because we were in the ground floor. Otherwise, a good stay and value for money.
Reviewed October 20, 2017
12345
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