Smoking inside a non smoking hotel !? Staff must enforce kon smoking rules ”

Illegal smokers inside rooms and along cooridors, dense foul smell !! Construction noise, no indications during booking!

Excellent location and clean room”

1. Hotel is walking distance to train station, famous ice cream parlor and mall 2. It is easy to find a cab or a bus here because of the location 3. Room is clean 4. Breakfast is just ok 5. Staff members were very helpful

Commendable front desk receptionist ”

The place is ideally located at the center of the city. They maintained the tidiness of every room, refilling the toiletries everyday with extra complimentary snacks. Special commendation to the front desk receptionists Jofferson Song and Eraser Tsai for being so accommodating and going extra mile in assisting us with the directions of the city.

Great Location with breakfast”

1.Great location, very near to Taichung railway station and just about 7 mins walk from Gancheng bus station which you may take buses to sun moon lake and cingjing farm. 2.Room is clean, bed is comfortable, TV have plenty channels to choose from. 3.Choices for breakfast is acceptable and the taste is good. 4.Overall we have a happy stay and would definitely come back again.

The bed sheet is infested with bed bugs. Location is good.”

Location is very near to TRA. Staff is polite but after staying at Butler, both our legs are very itchy and we realise that we were bitten by bed bugs. The bite marks have a certain pattern and were very itchy. We had to go to local pharmacy to get ointment to ease the itch. It was an unpleasant experience. Hope the hotel staff can improve on cleanliness by changing bed sheet before guests check in.

Accessible location with 7-11 & transport nearby”

Pros - 1. convenience to shop around the area 2. 7-11 just downstairs across the street with so many varieties of food. 3. Railway & bus station is nearby so it's so easy to go anywhere 4. Rooms are clean Cons - 1.Have to collect yr own mineral water near reception area and was questioned everytime which room no. I was...quite annoying 2. Renovation is going on...however I'm lucky that no work during weekends. Overall it's a nice place to stay with great location. The name is Plaza Hotel instead of Butler so please note.

Butler hotel is Plaza hotel!”

Initial we couldn't find the hotel as the Hotel signboard states Plaza hotel while we were looking for Butler hotel instead. Nice hotel facing the local train station, clean with spacious toilet and nice breakfast.

Located right at the centre of town”

Very convenient location right next to the railway station. Room was clean as expected and standard. Breakfast was ok nothing special. It’s location is very good if you want to walk around town. It’s the 2nd time we stayed here as we usually make this the last day of our trips to Tai Chung. Taking a taxi back to the airport was also convenient (around a 45 min. Trip). Recommended to stay here.

Perfectly located hotel with all amenities needed”

The hotel is just across the road from the newly opened Taichung Railway station. It looks really new, perhaps just newly renovated. The room has a wide variety of TV channels which can really keep you up all night watching the wonderful Taiwanese variety shows. Room is comfy, wifi is strong, and breakfast also has a wide spread of food to choose from. Very satisfying stay! :)

Great location and good service”

Great location nice and helpful staff Simple design and well maintained Good security and feel ease even for female lone travellers Good and helpful staff Nice breakfast with adequate food choices Poor drainage in bathroom

Great location”

Location is near to train station so it was really very accessible. Walking distance to Taroko Mall and Miyahara and not too far from Yizhong Jie night market. Facilities were superb; clean room, great water pressure, even have laundry room! Booked 4 rooms and everyone loved their stay. Breakfast choices were simple local fares but it was more than sufficient for us.

Good”

Room isn’t big but got everything needed, also cozy and comfortable. Only one issue is the breakfast service. We stayed there during new year holiday, the hotel was fully booked. Due to much people, the breakfast service was a mess. You could barely find food, plates were all empty and took long time to be refilled. Except this, everything is excellent.

One of the best hotels”

I had my 2 nights stay at Butler and they provided one of the best services! It is located about 5 minutes walk away from Taichung Train Station (opposite to Taichung Old Railway Station, a small road away from 7-Eleven) and is accessible to many places within the city. You can head to quite a few places from the bus stops nearby. The staff were helpful and answered all my queries with patience, even though we did our planning. We wanted to book a taxi and they assisted us readily. One of them even googled the places and showed us what we could do at these places! Excellent service for this, I would say. The room was also clean and neat. It was big and rather comfy. Toiletries were also provided. Breakfast was different for two days, but nothing amazing about it; just edible and a tad too salty. Generally, a very pleasant stay! By the way, the hotel is about 15 minutes away from Yi Zhong Night Market (by bus).

Excellent location”

Close to Taichung railway station and bus terminals. The double room is clean but a bit small. Breakfast is passable.

Very good location ”

Nil

Convenient and nice hotel”

Very near Taichung train station. Friendly staff. Good breakfast. Will stay again if visiting Taichung.

Perfect”

Everything was great, very near to market and walking distance to train station. Hotel is clean and breakfast is also good.

Perfect location for traveller in Taichung”

Room is clean and very near the Taichung Train Station

convenient location”

located just outside the Taichung TRA station and near to the various bus terminals, making it super convenient to travel to other venues! Breakfast spread is satisfactory with some variety on a daily basis.

excellent stay 100 marks”

this hotel totally worth it. a walking distance from hotel and you able to go anywhere because bus stand, bus station, train is all in vicinity. access to 7-eleven and family mart also a few shops away. The room is very clean and comfort. Toilet has shower foam and shampoo dispenser install on wall, somemore provide hand wash foam. Tv got a lot channels to see. buffet breakfast is tasty especially bacon and black pepper pork slice with leek. Staff always smile and good attitude. washing machines and dryer provided but each only have one take a bit time to wait.