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6 travelers are looking at this property right now | 4 travelers have booked today.
24 Sep 2020
Thursday
25 Sep 2020
Friday
2 adults
1 room
Hotel Ease Causeway Bay
39 Morrison Hill Road, Causeway Bay, Hong Kong, Hong Kong - See map
4-star Hotel
Newly renovated
Free Wi-Fi
8.0
Excellent
21.9% this month
/10
(7,872 reviews)See what guests said
Housekeeping177
View55
Shops29
Please enter your stay dates to see price
"I love the fact that the air conditioning works perfectly and the shower is very strong, which I can't say with other hotels."
Johann - November 25, 2019
See all 64 photos
Property highlightsRead all 7,872 reviews
Exceptional reputation
Recommended by 87% of guests
Recommended by 87% of guests
Excellent service
8.4 rating for service
8.4 rating for service
Excellent cleanliness
8.3 rating for cleanliness
8.3 rating for cleanliness
Excellent comfort
8.1 room quality and comfort
8.1 room quality and comfort
There is some good attention to detail in the rooms that are helpful to travelers.
Patrick | November 27, 2019
Hotel staff is ultra accommodating.
Emily | October 6, 2019
Location is fantastic!
Emily | October 6, 2019
Clean, quiet and kind
Mike | December 9, 2019
130 meters to public transportation
Free Wi-Fi in all rooms!
Currency exchange
Air conditioning
Daily housekeeping
Your dates are popular among travelersPopular destination! Properties in Hong Kong are being booked every minute!
| Value for money | 8.1 |
| Distance to city center | 0.0 Km |
| Location rating | 8.4 |
| Nearest airport | Hong Kong International Airport (HKG) - Hong Kong |
| Distance to airport | 25.5 km |
Rooms available at Hotel Ease Causeway Bay
8.1
Excellent
Room comfort & quality
Room photos and details
Deluxe Room
...
- Room size: 17 m²/183 ft²
- City view
- 2 single beds or 1 double b...
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Room photos and details
Grand Room
...
- Room size: 19 m²/205 ft²
- Valley view
- 1 queen bed
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Room photos and details
Standard Room
...
- Room size: 10 m²/108 ft²
- City view
- 1 double bed or 2 single be...
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Room photos and details
Premier Room
...
- Room size: 28 m²/301 ft²
- Valley view
- 1 king bed
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Room photos and details
Superior Room
...
- Room size: 12 m²/129 ft²
- City view
- 1 double bed or 2 single be...
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Room photos and details
Deluxe Ease Room
...
- Room size: 12 m²/129 ft²
- Shower
- 1 double bed or 2 single be...
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Room photos and details
Staycation Offer- Free Room Upgrade to Deluxe Ease Room with Late Check Out
...
- Room size: 12 m²/129 ft²
- Shower
- 1 double bed
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Room photos and details
Deluxe Room
...
- Room size: 20 m²/215 ft²
- Shower
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Room photos and details
Double or Twin DELUXE EASE
...
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Room photos and details
Deluxe with Free 4G Pocket Wi-Fi Device
...
- Shower
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Frequently asked questions
What time is check-in and check-out at Hotel Ease Causeway Bay?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Hotel Ease Causeway Bay?
Getting to Butterfly on Morrison Boutique Hotel Causeway Bay from the airport is easy! Guests can request airport transfer in advance to and from the airport for an additional charge of 150 HKD. Requests should be made to the property in the "Special Request" field in the booking form.
Is breakfast offered at Hotel Ease Causeway Bay?
Breakfast is offered at Butterfly on Morrison Boutique Hotel Causeway Bay. There is an additional charge for adults and children payable at the property, if not included in the room rate.
What are my dining options at Hotel Ease Causeway Bay?
For unique flavors, explore the nearby restaurants such as Sun Kee Noodle!
What is the smoking policy at Hotel Ease Causeway Bay?
Hotel Ease Causeway Bay does not permit smoking in any of its rooms or indoor areas.
See map
Explore the neighborhood
What people love about Hotel Ease Causeway Bay
- Location8.0Very good
"Recommended and strategic places which was nearby times square area"
Ir. N.
|
December 4, 2019
- Staff10.0Exceptional
"Friendly staff and food nearby is super convenient to your pocket."
Gina
|
February 18, 2020
- Cleanliness8.8Excellent
"Convenient location, hotel is clean and staffs' services are good"
Edmond C.
|
July 10, 2019
Property ranking|Compared to 1,231 Hong Kong properties
See all rankings
Room comfort score
8.1/10
Service score
8.4/10
Value for money score
8.1/10
Cleanliness score
8.3/10
Better than
91
%
of Hong Kong properties
Better than
87
%
of Hong Kong properties
Better than
85
%
of Hong Kong properties
Better than
85
%
of Hong Kong properties
Overall rating:
8.0
Excellent
7,872 reviews
7,872 reviews
Cleanliness
8.3
Facilities
7.5
Location
8.4
What travelers say they love:
The room is clean and comfy, looks more spacious than I woul...
Ka K. from Hong Kong
Business traveler
Business traveler
Hotel Ease Causeway Bay is within a 15-minute taxi ride to the Airport Express Hong Kong Station, providing easy access to Hong Kong International Airport. It takes less than a six-minute walk to Causeway Bay MTR subway station. Through public transportation, guests can easily reach popular landmarks, including Hong Kong Convention and Exhibition Centre and Ocean Park. For some recreational activities, guests can shop at Jardine’s Crescent, SOGO Department Store, and Hysan Place - all of which are within walking distances.
The property provides 24-hour front desk local ambassadors to assist guests with all the information and other queries regarding the area.
With an ideal location and facilities to match, Hotel Ease Causeway Bay is the perfect choice for a memorable stay.
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Most talked about facilities
Housekeeping
430 mentions
Internet
167 mentions
View
57 mentions
Taxi
46 mentions
What they offer
7.6
Very good"Quiet, Cozy, nice experience, and convenient place, centre o..."
Lai N.
|
October 29, 2019
View all reviews
Languages spoken
- English
- Chinese [Cantonese]
- Chinese [Mandarin]
Accessibility
- Elevator
- Facilities for disabled guests
- Wheelchair accessible
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Ticket services
- Tours
Cleanliness and safety
- First aid kit
- Protective screens in common areas
- Temperature check for guests and staff
- Hand sanitizer
- Staff trained in safety protocol
Services and conveniences
- Check-in [24-hour]
- Front desk [24-hour]
- Security [24-hour]
- Concierge
- Laundry service
- Smoke-free property
- Currency exchange
- Luggage storage
- Smoking area
- Daily housekeeping
- Pets allowed
- Dry cleaning
- Safety deposit boxes
For the kids
- Family room
Available in all rooms
- Air conditioning
- Internet access – wireless
- Shower
- Blackout curtains
- Ironing facilities
- Slippers
- Clothes rack
- LAN Internet in room [free]
- Soundproofing
- Coffee/tea maker
- Linens
- Telephone
- Complimentary tea
- Mirror
- Toiletries
- Desk
- Non-smoking
- Towels
- Free bottled water
- Refrigerator
- Wake-up service
- Free instant coffee
- Satellite/cable channels
- Wi-Fi [free]
- Hair dryer
- Seating area
- In-room safe box
- Sewing kit
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Nearest essentials
Airports
Hong Kong International Airport (HKG) - Hong Kong
25.5 km
34 minutes
Shenzhen Bao'an International Airport (SZX) - China
55.6 km
Public transportation
摩理臣山道 Morrison Hill Road
120 m
天樂里 Tin Lok Lane
190 m
Hospital or clinic
Tang Shiu Kin Hospital
250 m
5 minutes
Shopping
IFC Mall
2.4 km
Convenience store
7 Eleven
190 m
5 minutes
Cash withdrawal
ATM
180 m
2 minutes
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining
Nearby restaurants
Chinese cuisine
Hsin Kwong Chiu Chow Restaurant (Lockhart Rd)
320 m Chinese
Winter Steam Pot
340 m Chinese
Ta Pantry Private Dinng & Catering
340 m Chinese, French
American cuisine
Outback Steakhouse
700 m American, Australian, Steakhouse
Burgeroom
730 m American
Triple O's Hong Kong
1.5 km American, Fast food
Asian cuisine
Wai Kee Duck Rice
150 m Asian, Chinese, Fast food
Harry's Bar and Lounge - The Charterhouse
170 m Asian, Bar
Islamic Centre Canteen
180 m Asian, Chinese, Halal
What's nearby
Popular landmarks
- Lan Kwai Fong - 2.61 km
- Hong Kong Museum of History - 2.76 km
- Victoria Peak (The Peak) - 3.27 km
- Temple Street Night Market - 3.38 km
- Ocean Park - 4.77 km
- Victoria Harbour - 6.71 km
- Nan Lian Garden - 7.58 km
- Hong Kong Disneyland - 14.57 km
- Po Lin Monastery - 28.16 km
- Ngong Ping 360 Cable Car - 28.63 km
Nearby landmarks
- 摩理臣山道 Morrison Hill Road - 120 m
- Sol Passion Music Limited - 130 m
- Walter Ma - 160 m
- Champs - 160 m
- Executive Bar - 180 m
- Nike (APEX) - 180 m
- Consulate of Trinidad and Tobago - 190 m
- 禮頓道 Leighton Road - 190 m
- 天樂里 Tin Lok Lane - 190 m
- Morrison Hill Public Swimming Pool - 200 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
| Guest's age | Extra bed |
|---|---|
Infant 0-1 year(s) | Stay for free if using existing bedding. Baby cot/crib may be requested directly from the property. |
Children 2-11 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 12 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- This is a strictly non-smoking property.
- Extra bed is applied to all rooms with additional charge HKD 385 per room per night.
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 02:00 PM
Check-out until: 12:00 PM
Getting around
Distance from city center: 0.0 Km
Travel time to airport (minutes): 55
Extras
Daily Internet/Wi-Fi fee: 0 HKD
The property
Non-smoking rooms/floors: Yes
Number of floors: 22
Number of rooms : 98
Room voltage: 220
Year property opened: 2009
Most recent renovation: 2020
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Compare to other recommended properties
 Hotel Ease Causeway Bay |  | Best value!  |   agodaHomes | |
| Dining | Breakfast available | Breakfast available | Breakfast available | Kitchen |
| Guest rating | Excellent 6569 reviews 8.0 Location 8.4 | Very good 7942 reviews 7.6 Location 8.1 | Very good 2295 reviews 7.9 Location 8.1 | Very good 1 review 7.2 Location 4.0 |
| Neighborhood | Causeway Bay | Causeway Bay | Causeway Bay | North |
Reviews of Hotel Ease Causeway Bay from real guests
Provided by verified guests of 
Overall rating
8.0
Excellent
From 7872 reviews
8.5Service
8.4Location
8.3Cleanliness
Agoda Reviews (6569)Booking.com Reviews (1303)
Rating via Agoda8.0
/
10
Excellent
High score for Hong Kong
Rating
9+ Exceptional (1001)
8-9 Excellent (1116)
7-8 Very Good (1535)
6-7 Good (735)
<6 Below Expectation (420)
Time of the year
Mar - May (1137)
Jun - Aug (1285)
Sep - Nov (1171)
Dec - Feb (1214)
Don't miss out!Popular destination! Properties in Hong Kong are being booked every minute!
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Experiences on Agoda. Because your room is just the beginning.
- Excellent location
- Lan Kwai Fong
- 摩理臣山道 Morrison Hill Road is within 0.12 km
Perfect”
We had a great stay. Location was easy to find and close to everything we need. The room was nice and clean, sufficient amenities, adequate size for Hong Kong. Staffs were excellent from the start. We had some questions before a booking was made and someone replied us back swiftly. We were always greeted with smiles and doors are always opened for us. Thank you!
Thank you very much for reviewing us on Agoda.com. We are glad to hear that your Butterfly experience was pleasant which you found that our location was good, the room was nice and clean thus staff was excellent. Thank you again for your stay and review. We would be honored to welcome you again in the future! Yours sincerely, Angel Lee Assistant Front Office Manager
Great location, good hotel for price”
The location of this hotel is excellent for those who want to be in the middle of the action in Hong Kong. Busses are only steps away and the metro is a short 5-minute walk. The room was pretty comfortable and generally clean—perfectly acceptable without any frills. The hotel condition is good but not new. The room size was small by US standards but appropriate for a city like HK. The mattress was a bit firm. The hotel provided several types of pillows, which I appreciated.
Thanks for taking the time to write this lovely review, and it's wonderful to know that you found us a good choice for your stay. We are very happy to hear that you enjoyed our services so much as our staff team put in a lot of effort to ensure all of our guests have a remarkable time! Thank you again and we hope to see you soon! Yours sincerely, Angel Lee Assistant Front Office Manager
Good Location & convenience ”
This Hotel locate at a very convenience & busy location , back of the hotel is a wet market , in front of the hotel is bus stop , you can get public transport easy and get food easy . will stay again next time .
Thank you for choosing Butterfly on Morrison. It is always great to hear our guests enjoyed our hotel and exploring the neighborhood as there are much to see and do around. Please do come back and stay with us again soon, we hope to bring yet another wonderful time the next time you visit! Regards, Angel Lee Assistant Front Office Manager
Excellent”
Very helpful & friendly staff. We check out the room very late, they were very accommodating to us. Although there’s not many facilities in this hotel, but it’s still convenient and there’s many eateries & shopping malls around it.
Thank you for such great comments! Our guest services team at Butterfly on Morrison are delighted to hear your kind words and that you enjoyed staying with us so much. Thank you once again and we look forward to welcoming you back in the future! Yours sincerely, Angel Lee Assistant Front Office Manager
Fantastic Staff-Kristi was superb!”
Hotel is in Causeway Bay - a good base for HK-not Central HK but still a good location. Good size room-carpet a little old.-should be replaced or shampooed. Unparalleled staff and service. Couldn't have asked for more. Anytime a request was made-it was taken care off at once. From check in to check out - the staff was splendid. Will definitely stay again when in HK. Reasonably priced. Good access to public transportation. Great dim sum restaurant right around the corner. Kudos to Kristi for her service to us - very helpful as was all staff members.
Thank you for taking the time to share your recent experience with us and we are glad to be at your service. It's our pleasure reading your warm and encouraging words about Kristy and our guest services team. We are pleased to hear your wonderful words regarding our good location, guest services. That’s our goal! It is always great to hear our guests enjoyed our hotel and exploring the neighborhood as there are much to see and do around. Your support is our great motivation and we are pleased that you are satisfied with our warm and welcoming services. We will definitely take note of your comment regarding the carpet condition and seek for necessary improvement to ensure our guests can enjoy a relaxing stay. Thank you once again and we can't wait to offer you another perfect experience in the near future! Yours sincerely, Angel Lee Assistant Front Office Manager
Exceptional”
Excellent location and surrounded by good restaurants. Friendly Stuffs and excellent services. Highly recommended.
Thank you for taking the time to share your recent experience with us. Your support is our great motivation and we are pleased that you are satisfied with our location and excellent service. Thank you again for your stay and review. We would be honored to welcome you again in the future! Yours sincerely, Angel Lee Assistant Front Office Manager
This is the hotel to go for”
1. Location is near MTR just 5 min walk. 2. Min walk to many eateries 3. Staffs are friendly and helpful 4. Hotel is new and price is reasonable. 5. Book for a room with nice full view with reasonable price. 6. My wife is super particular with room cleanliness however the room we booked was exceed her expectation. The bath tub was clean and nice. We had nice bath through out the stay. 7. The shower bath and shampoo provided are nice. We love the smell. It can be use as bubble bath in the tub. No need to look for bubble bath at the nearby 711, watson etc. We cant find any there. 8. Bus to airport can be book from the hotel with reasonable price. 9. No need to buy local sims card because mobile wifi is provided for us to use. 10. Boutique hotel with 5* service, location and nice clean room. Will definitely book this hotel again the next time i visit HK.
Thanks for taking the time to write this wonderful details review. We are delighted to hear that you were impressed with our guest services team, good location, room cleaning and pocket wi-fi service. Here at Butterfly Hotels, we hope to make each and every one of our guest’s stay as if they ‘re at home! Your pleasant compliments will be shared amongst the team and will share as the best motivation for our staff’s continuous improvements. Our Guest Services Team is always stand by for any assistance to ensure all the guests have an enjoyable stay with us anytime. It is always great to hear our guests enjoyed our hotel and exploring the neighborhood as there are much to see and do around. Thank you for your support, we will continue to improve and we can't wait to offer you another perfect experience in the near future! Yours sincerely, Angel Lee Assistant Front Office Manager
Small but perfect hotel with stunning views”
Waking to the stunning views across Hong Kong from the upper floors of this modern well designed hotel is a true pleasure. Friendly relaxed informal staff check you in over an Apple laptop, with free hire of battery chargers, WiFi dongles and so on. There’s no breakfast or dining area and just a small reception with lifts that take you straight to your spotless perfect room, huge windows floor to ceiling, and a large comfortable bed. Great value for money this is one of my favourite hotels in Asia. But it is just that: Rooms.
Thank you for your lovely review. We are pleased that you had such a great time staying with us. We are delighted to hear that you were impressed with our guest services team, good location, room design and bedding. As we do not have a restaurant in hotel, we hope you had a great time exploring the nearby restaurants as they offer some of Hong Kong’s most signature dishes. We will definitely work hard to maintain our top quality services. Thank you once again and we look forward to welcoming you back in the future! Yours sincerely, Angel Lee Assistant Front Office Manager
A Nice Introduction to Hong Kong”
This was our first visit to Hong Kong, and I'm glad we chose to stay at the Butterfly on Morrison. We arrived early in the morning after our trans-Pacific flight, and although it was too early to check in, the staff was very helpful in storing our luggage and offering suggestions of how we could pass the time until our room was ready. Once we were able to access our room, we were pleasantly surprised at its size and the sweeping view from the windows. Everything was very clean and comfortable. We used the portable wi-fi, which was extremely helpful. The location is conveniently near to the subway, a street market, and many places to eat. I will definitely choose to stay at the Butterfly on Morrison should I ever return to Hong Kong.
Thank you for such delightful comments! We are very happy to hear that you enjoyed our services , room cleaning and Pocket-WiFi services so much. Here at Butterfly Hotels, we hope to make each and every one of our guest’s stay as if they ‘re at home! Your pleasant compliments will be shared amongst the team and will share as the best motivation for our staff’s continuous improvements. Thank you for your support, we will continue to improve and we can't wait to offer you another perfect experience in the near future! Regards, Angel Lee Assistant Front Office Manager
Very good”
The hotel is good. Somehow the smell inside the room is somewhat of an old smell. When entering the lobby, the smell of detergent is a smell of old rusted steel. It was just so over powering. Overall, I like the hotel, the staff were excellent, just the smell was too much. I hope there could be changes.
Thank you very much for reviewing us on Agoda. We are glad to hear that your Butterfly experience was pleasant which you found that our staff was excellent and hotel was good. We will definitely take note about your comment regarding the old smell in the room and seek for necessary improvement to ensure our guests can enjoy a relaxing stay. All in all, we’re pleased that you enjoy the service of our staff. It would be a pleasure to personally welcome you back to our improved hotel! Yours sincerely, Angel Lee Assistant Front Office Manager
Staff outstanding”
The staff is extremely helpful including them following me to the Taxi stand where they waited with me under the rain and provided an umbrella until I was int eh taxi to ensure that I would make it for my flight. Awesome service
Thank you for taking the time to share your recent experience with us. We are delighted to learn that you enjoyed our staff service which guest satisfaction is our top priority. Thank you again for your stay and review. We would be honored to welcome you again in the future! Yours sincerely, Angel Lee Assistant Front Office Manager
Great Location ”
The hotel was very nice and the room was larger than I expected given rooms in HK are generally quite small. I also liked the fact that the room had a penthouse feel with large windows and a nice view of the city. Overall, it was a very nice stay!
Thank you for such delightful comments! We are pleased that you enjoyed our good location and room design. Thank you for your support, we will continue to improve and we can't wait to offer you another perfect experience in the near future! Regards, Angel Lee Assistant Front Office Manager
Value for money, room size adequate ”
No complains on location and room size. Adequate size considering it's Hong Kong. The wifi router provided is rather wonky and not stable. Toilets need improvement though. While it's clean there is a smell which I'm not sure if it's the sewerage system.
Thank you very much for taking your precious time in sharing your comment with regards to your experience at our hotel. First of all, we are sorry for the disappointment and inconvenience that you had encountered regarding the internet and toilet issue, for which please accept our apology. After reviewed your comment, we had checked with our service provider and some adjustment was conducted by them. Moreover, I have already shared your opinion to the staff of the Housekeeping Department to follow up the toilet issue. I believe that what you have encountered is only an individual case. It would be a pleasure to personally welcome you back to our improved hotel! With much appreciation , Angel Lee Assistant Front Office Manager
Good , well priced hotel”
Stayed here with our 2o year old daughter , and booked a family room, which is a little tight. Might be ok with a small child, but not three adults. We left a day early and our daughter went to a deluxe room, which was way bigger ! Next time we'll book two rooms. Hotel was nice, clean and well appointed. It's a little out of the way, about a 10-15 minute cab ride to Central, but a good value all things considered.
Thank you for taking the time to share your recent experience with us. We are delighted to hear that you were impressed with our room cleanliness. Next time when you are planning to visit us again, we are more than happy to provide you details and characteristics of different room types for making your stay more comfortable. Look forward to seeing you soon! Yours sincerely, Angel Lee Assistant Front Office Manager
Friendly Staff and a decent size room”
The front desk staff that received us was very friendly and helpful. The hotel even provide options of diffuser and selfie stick to loan to the guests. Room was of decent size and clean. A short walk to the causeway bay MTR station and there are food places around. I would definitely consider staying in this hotel again.
Thank you very much for reviewing us on Agoda. Your support is our great motivation and we are pleased that you are satisfied with our friendly and helpful staff, our room with decent size and clean thus good location. Thank you once again and we look forward to welcoming you back in the future! Yours sincerely Angel Lee Assistant Front Office Manager
Nice location with great service ”
I would recommend to stay butterfly on Morrison than other butterfly in HK. 1. Normally you would want to go out at night you would choose Butterfly on Wellington which is 5 mins by walk to Lan Kwai Fong. But the taxi fare is way too lower from Lan Kwai Fong to Butterfly in Causeway Bay than staying at the one in Central. 2. A big entrance with spacious reception. 3. Very warm and nice staff to help you with everything. 4. Provide many traveler things, even umbrellas!!
Thank you very much your valuable time in reviewing us. Your kind words have been shared with our team and we are motivated to serve even better! We are glad to hear that your Butterfly experience was pleasant which you found that our staff was very warm and nice, our entrance with spacious reception and our location was good. Thank you again for your stay and review. We would be honored to welcome you again in the future! Yours sincerely Angel Lee Assistant Front Office Manager
Great Place with friendly host and convenient”
A good location where transport is convenient and surrounded by eatery outlets. Welcoming front desk personnel. All things that you need for the comfort of your stay is available. They even have a menu for you to pick the extras that you may need i.e. Aroma Diffuser, Power bank, selfie stick etc.
Thank you for taking the time to share your recent experience with us. We are delighted to hear that you were impressed with our guest services team and good location. Our Guest Services Team is always stand by for any assistance to ensure all the guests have an enjoyable stay with us anytime. Thank you once again and we look forward to welcoming you back in the near future! Yours sincerely, Angel Lee
Exceptional”
Location was good. It's about 5 to 10 mins walk to Times Square. If you are first time or not very familiar with Hong Kong, you will need to cater longer time to find your way there. Once you get there and get, familiarize with the area, it is not a problem walking around the streets or to Times Square/MTR. Food/Cafe can be easily found along the stretch of the road to the Hotel. Staff are friendly and helpful.
Thank you for taking the time to share your recent experience with us. We are glad to hear that your Butterfly experience was pleasant which you found that our staff was friendly and helpful and our location was good. Thank you again for your stay and review. We would be honored to welcome you again in the future! Yours sincerely, Angel Lee Assistant Front Office Manager
Pleasant surprise”
Hubby asked for a room on high floor to celebrate my birthday and they not only gave us a room on the highest floor, they even prepared 2 small cakes and a card on that day! Only negative point would be the shower. Water will turn cold suddenly.
Thank you for taking the time to share your recent experience with us. Your support is our great motivation and we are pleased that you are satisfied with our high floor room assign and arrangement for your birthday. Besides, we will definitely take note of your comment regarding our shower system and seek the necessary improvement to ensure our guests can enjoy a relaxing stay. Our guest services team is always stand by for any assistance to ensure all the guests have an enjoyable stay with us at any time. It would be a pleasure to personally welcome you back to our hotel again! Yours sincerely, Angel Lee Assistant Front Office Manager
Value for money!”
One of the best hotel. Strategically located. Easy access to anywhere. Staff super helpful. Housekeeping service was too good and very responsive. The best part, was the lobby smell is super super super good!
Thank you for such delightful comments! We are very happy to hear that you enjoyed our services, location and room cleaning so much. Here at Butterfly Hotels, we hope to make each and every one of our guest’s stay as if they ‘re at home! Thank you again for your stay and review. We would be honored to welcome you again in the future! Yours sincerely, Angel Lee Assistant Front Office Manager