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Very good7.6
Based on313reviews
BW Suite Belitung
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Lobby
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Interior view
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7.6 Very good guest rating
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"Previously it was aston hotel belitung. Room is good and cle..."

MonicaIndonesia
Swimming pool
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8.1 Excellent location
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8.1Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Room service [24-hour]

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Room choices
Premier
  • Ocean view
  • 33 m²
  • 2 single beds or 1 queen be...
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Superior Room
  • No view
  • 25 m²
  • 1 queen bed or 2 single bed...
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Superior No View
  • No view
  • 25 m²
  • 1 queen bed or 2 single bed...
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Governer Suite
  • Ocean view
  • 66 m²
  • 1 king bed
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Deluxe
  • Partial sea view
  • 32 m²
  • 2 single beds or 1 queen be...
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Executive Suite
  • Ocean view
  • 54 m²
  • 1 king bed
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Junior Suite with Sea View
  • Shower
  • 1 super king bed
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Verified traveler reviews

Agoda Reviews (313)
Booking.com Reviews (255)

5.1

Filter by traveler type:
Very good
  • Cleanliness 7.6
  • Facilities 7.3
  • Location 8.1
  • Room comfort and quality 7.7
  • Service 7.6
  • Value for money 7.3
Very good
  • Cleanliness 7.8
  • Facilities 8.3
  • Location 8.1
  • Room comfort and quality 7.3
  • Service 7.5
  • Value for money 7.5
Very good
  • Cleanliness 7.8
  • Facilities 7.7
  • Location 8.0
  • Room comfort and quality 7.4
  • Service 7.9
  • Value for money 7.4
Very good
  • Cleanliness 7.6
  • Facilities 8.0
  • Location 8.6
  • Room comfort and quality 8.0
  • Service 7.7
  • Value for money 7.8
Very good
  • Cleanliness 7.5
  • Facilities 7.0
  • Location 8.0
  • Room comfort and quality 8.0
  • Service 7.5
  • Value for money 7.2
Very good
  • Cleanliness 7.5
  • Facilities 6.7
  • Location 8.0
  • Room comfort and quality 7.9
  • Service 7.4
  • Value for money 7.2
Very good
  • Cleanliness 7.6
  • Facilities 8.0
  • Location 8.4
  • Room comfort and quality 7.4
  • Service 7.8
  • Value for money 7.6
Provided by verified guests of Agoda
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Showing 261 verified written reviews
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6.4
Silviana from Indonesia
Family with teens
Superior No View
Stayed 2 nights in July 2017
good hotel but the staff is rude”
the staff not helpful enough for us, they can not provide what we want? hotel is clean enough, good location
Reviewed July 13, 2017
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6.8
Silviana from Indonesia
Family with teens
Deluxe
Stayed 2 nights in July 2017
good hotel in this area”
good hotel but the staff is not so good enough.. they cant help our request and a lit bit impolite
Reviewed July 13, 2017
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8.4
Monica from Indonesia
Family with teens
Superior No View
Stayed 2 nights in July 2017
Run out of extra bed”
Previously it was aston hotel belitung. Room is good and clean. Swimming pool is very small.
Reviewed July 11, 2017
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8.0
Martin from Indonesia
Family with teens
Superior No View
Stayed 2 nights in July 2017
Very good”
Check in fast. We get what they were offered in agoda. Room was great. Big enough. Standard amenities. The towels were not good smell. Breakfast is the best. They served variety of foods. They keep refilling the food even the breakfast time almost finish. The internet (wifi) in the room was very slow. You have to purchase for better speed. Hmmm.
Reviewed July 11, 2017
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7.2
Handy from Indonesia
Couple
Superior Room
Stayed 3 nights in July 2017
Not really worth the money. Too expensive for such”
Food are standard. Many choices. But taste normal. Juices are syrup no fresh juice.only some bread,sausage and omelete are recommended. But then you have to queue for the omeletes quite long. Rooms are not that clean. When we stay our room smells bad probably came from the bathroom. Many spots in the washroom look worn out. Quality if the room does not match the price the charge for the stay Other than that the stuff are very helpfull and nice. Hotel dont provide free airport shuttle.
Reviewed July 10, 2017
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8.0
Didik from Indonesia
Family with young children
Premier
Stayed 4 nights in June 2017
The best hotel in Belitung”
Beach view, clean, variety of breakfast, swimming pool okay
Reviewed July 10, 2017
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7.6
Fransiscus from Indonesia
Family with young children
Premier
Stayed 1 night in March 2017
Go to BW suite Belitung when you go to Belitung ..”
Rooom ok, and the view...... awesome. If you choose the room with the sea view...
Reviewed July 08, 2017
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5.6
Erlin from Indonesia
Family with teens
Executive Suite
Stayed 3 nights in June 2017
Above average”
We stayed for 3 nights in 2 executive rooms. At the time of our stay, this hotel was considered best hotel on the island . However, the facilities and service did not measure up. Guests were only given 1 keycard per room, when asked for an extra card answers given were: "sorry, hotel policy", and then "deposit is needed for extra card" when we agreed to it they said: "sorry, keycards are limited due to peak season (during Idul Fitri holiday)". Another problem is the lifts, only 2 lifts for the entire hotel, so waiting time is quite long. Food at the restaurant lacked varieties. Front desk staff was generally very stiff and not so friendly, even a bit suspicious towards guests. When I thought I lost my dinner voucher, the staff simply said "sorry can't help, you can't join the free dinner". Credit to the manager on duty who eventually allowed me to check in the restaurant. (Voucher was not lost after all). Also to Ms. Widya at front desk for helping my son print, scan and email an important paper.
Reviewed July 04, 2017
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5.2
Erlin from Indonesia
Family with teens
Executive Suite
Stayed 3 nights in June 2017
Above average”
We stayed for 3 nights in 2 executive rooms. At the time of our stay, this hotel was considered best hotel on the island . However, the facilities and service did not measure up. Guests were only given 1 keycard per room, when asked for an extra card answers given were: "sorry, hotel policy", and then "deposit is needed for extra card" when we agreed to it they said: "sorry, keycards are limited due to peak season (during Idul Fitri holiday)". Another problem is the lifts, only 2 lifts for the entire hotel, so waiting time is quite long. Food at the restaurant lacked varieties. Front desk staff was generally very stiff and not so friendly, even a bit suspicious towards guests. When I thought I lost my dinner voucher, the staff simply said "sorry can't help, you can't join the free dinner". Credit to the manager on duty who eventually allowed me to check in the restaurant. (Voucher was not lost after all). Also to Ms. Widya at front desk for helping my son print, scan and email an important paper.
Reviewed July 04, 2017
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7.6
Sherly from Indonesia
Family with young children
Deluxe
Stayed 1 night in June 2017
The only proper hotel in the city area”
Shame that with 200 something rooms, they only have 2 lifts. Also food that served for dinner was tasteless
Reviewed June 30, 2017
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