Acceptable”

Firstly, the room card can't to use, they provided were repaired several times before they entered the room, but the biggest problem was that they couldn't provide the most basic toothbrush set. This is the worst experience I have ever lived in so many hotels, none of worse than them, however when I was asking about the toothbrush set, there were other guests who lacked some items, such as towels.

nice place to stay”

best value for money

Nice hotel with friendly staff”

Really nice (free) pick up from the airport. Very friendly welcome and a large room. It smelt quite smokey in our room even though we asked for non smoking but it went after a day or two. Breakfast was nice, a little more suited for Asian tastes ie no cooked eggs, sausage when we were there but cereals and toast were readily available and really good hot coffee. Would definitely recommend. Right on the end of the runway so you can hear the planes taking off during the night and there are a few local cafes to eat at over the road. Very cheap and delicious roti!

Ok for a short stay”

Near to airport, just fine for a short stay.

Good location, but facilities need maintenance”

Good location, close to the airport and the well known Tanjungaru beach. Yet, the room facilities need improvement.. the door hinge was almost broken in our room when we were checking in. The breakfast is very basic, not many options. Parking lot is spacious. Overall, budget stay in the city area.

Excellent Stay!”

The family three bedroom suite we booked for four days was spacious, clean, and has a nice view which you can enjoy watching anytime from the two window seats. Likewise, the room is equipped with family necessities such as cookware, fridge, and washing machine. What we liked as well was the free supply of unlimited coffee and tea. The kids also never missed the fun splashing in the huge bathtub. As to the staffs, they were always courteous and accommodating. Another plus point for the hotel is the free shuttle ride going to the airport. Overall, C'haya truly made our stay in KK memorable.

Value for money”

Room clean and tidy, all staff are friendly

BUSINESSS”

OKEY

Great hotel! ”

I had a great stay and I will definetely come back to this hotel. The staff were attentive and polite, I was harried earlier and the staff who attended to me really calm me down by being kind and understanding. The rooms are very clean, all the facilities are in great condition and the location is great. Near enough to the city, but far enough from the hustle and bustle of the city. I am a happy guest!

Good hotel just a bit far from city.”

Location is quite ok. Near to airport but quite far to the city. Hot water is available but runs pretty slow. Breakfast is just okay. I think better to get a hotel which has the same value in the city.

Good breakfast and comfortable bed”

The hotel was clean and comfortable. The breakfast was brilliant and they ran a free shuttle bus to the airport. Considering it was one of the only cheaper airports with a pool, it was great value for money.

perfect place to stay”

Since my flight is early morning,this hotel is affordable to stay, just less than 5min from hotel to airport, friendly staff and most important the swimming pool with the car park facilities. Thank you.

Feedback”

The room was spacious beyond our expectation. Husband and I booked the hotel twice because it was value of money with the huge room. It was near Therapy Tree where we send our children for their scheduled session.

Value for money”

A great place with low density. Rooms are very clean and well maintained. It even have a extra resting area near the window that offered unbeatable view. The only downside are it's near to airport which occasionally felt disturbed during plane's landing and take off. Other than that, there is no complaint. Will definitely stay here again for next visit.

Very comfy accommodation ”

Everything is gorgeous in this price range, the only disadvantage is the location too close to airport, when the flight flying over the hotel, you can hear the noise inside. The environment is very clean. Roof pool is gorgeous place to enjoy thr sunset.

Fnb ”

Breakfast need to improve on all aspect. Choices, quality, quantity (based on hotel occupancy rate). To avoid wastage, i suggest to offer some simple breakfast such as egg (sunny side up, omelette, scramble egg n etc.) for those late comers when buffet breakfast served already finish since the quantity of food prepared is not enough.

Above average”

Stated breakfast was included, but hotel did not provide us breakfast.

Pleasant stay”

Room spacious and comfy. My child love hang out at bed day and looking out the window. Basic necessities provided except toothbrush. But no problem for us coz I usually bring our own toothbrush ;-) Big thanks to staff Izuati for the smooth check in.

Would recommend if the staff at the counter show more courtesy to their customers,s.”

After all customers are the one who bring in income for the hotel to pay its staff. A dissatisfied customer will tell more people than a satisfied customer. So treat your customer well, more so in a service industry.

near town”

best swimming pool.. good staff.. easy park..