Fantastic, we loved it!”

Stayed with my mum and dad (with two young children). The hotel is within easy reach to the local amenities at Tanjung Aru and is within walking distance. At the hotel, the lovely lady reception sorted our registration and she let us checked in slightly earlier than scheduled. We got a three bedroom family room and it was spacious and most importantly, clean! Attempted to get the housekeeping staff to guide us to use the hob but none turned up - may be they forgotten us. I have to emphasise that the security staff were kind and polite. Helpful with information and he also kindly reminded me to be extra careful before I'm out to collect money from the ATM machine at late night. We stayed only for a night therefore we didn't manage to try the roof top pool as we were run out of time. I would recommend stays for families or groups but they do have other types of rooms as well. The access to hotel is secured and the card is accessible to the back door car park, lift and most importantly, your own room. If you have visitor(s), you do not need to worry about car park. Just inform the reception and they will guide you.

Exceptional”

location is close to KK airport, about 10mins drive away. We had an early flight the next morning and location was great for this, the hotel provided a transfer to the airport for this which was on time and very reasonably priced. Tanjung Aru beach is walking distance away.

Excellent Stay!”

The family three bedroom suite we booked for four days was spacious, clean, and has a nice view which you can enjoy watching anytime from the two window seats. Likewise, the room is equipped with family necessities such as cookware, fridge, and washing machine. What we liked as well was the free supply of unlimited coffee and tea. The kids also never missed the fun splashing in the huge bathtub. As to the staffs, they were always courteous and accommodating. Another plus point for the hotel is the free shuttle ride going to the airport. Overall, C'haya truly made our stay in KK memorable.

Short stay near the airport”

We arrived back at the C'haya hotel from our tour at 7pm hoping to jump in the pool only to find out the pool closes at 6pm. Also, there is limited options for breakfast as the free breakfast they offer can only be redeemed at the Chinese restaurant next door. The rooms are great (clean, new and comfortable) and it was near the airport for our early morning flight so it worked out well for us.

Good Value for Money”

It was nice given the price was very reasonable. Good to stay in if you prefer to explore the Tanjung Aru coastal area rather than Kota Kinabalu city centre. Very close to the airport. One thing they should improve on though is the opening hours of the swimming pool, now being from 9 a.m. to 6 p.m. is too short. It'd be nice to be opened till later (say, 9 or 10 p.m.) so that people can enjoy a nice relaxing evening swim.

Clean & Nice ”

Once you enter the lobby hotel, it smells soooo good, floral scent. The room very clean, the decor very unique. Toilet also very clean. Other facilities also provided like fridge, toileteries, slippers etc. Location is near Tanjung Aru beach.

Exceptional”

The C'haya Hotel located is near to Airport and town. Price is reasonable complete with the hotels located at the town/city.

Beautifully clean for KK. New and modern. ”

C'haya exceeded my expectations. It was impossibly clean for KK. I have lived in Sabah for many years and have never found a cheap place so clean and welcoming as this one. Only a couple minutes drive from the airport, and a short walk to the beach. Beware that the breakfast buffet is not complementary- something they don't seem to share with guests before indulging. Otherwise, stunning hotel for the price point in KK.

Super Value for Money”

First time staying here. Overall, very impressed with the hotel at this particular price range which is just a little bit more expensive than nearby budget hotels but quality wise, C'haya Hotel is definitely far far better than the rest. Will definitely come back again and highly recommend to friends.

Nice mid-range motel”

Located right near the airport, but close to Tanjung Aru beach. About 5 or 6 kilometres from town. Great pool but closes early. TIP: Use Uber for rides around KK, taxis are 3 times the price, and can put a dent in your budget.

New hotel and nice styled rooms.”

Compared to most other hotels in KK, the C'haya is brand new, absolute clean and great styled rooms. Very close to the airport. If you ask, they even provide an airport shuttle service otherwise it costs 25 RMY.

interesting and pleasant stay”

The hotel is nice and clean.It is close to the airport and the Tanjung Aru beach. However, it is a bit far from KK city centre and all the major shopping malls.

Comfort room with convenient parking lot”

Comfortable and convenient. Very near to Tanjung aru beach and local eating area. Parking lot are free for all hotel guest. Have their own cafe / restaurant and rooftop swimming pool (which is out of service during my stay ). Good safety as the hotel are located next to the police station and no one can use the elevator without the room guest electronic card. Less traffic jam in this area if you self driving.

nice hotel with awesome swimming pool”

We liked our stay there. The hotel is close to the airport with free shuttle bus. If you need pick up between 00:00-06:00 they will charge you 15myr but it's like three times cheaper than official taxi at the airport. The location is a bit far away from the city centre, 10 min ride, we paid 11myr to go to the centre using Uber. food at the hotel is ok and quite cheap but we only tried breakfast menu. the swimming pool is seriously awesome. rooms are nice and clean, stuff is friendly. you can walk 15min to the long beach, the neighbourhood is very green and quite. we also liked to watch airplanes taking off and landing from our room window during the day, but didn't notice any noise from the airplanes during quite hours. overall, we would stay there again.

Excellent!”

We booked the King Suite but they ran out of them and got us a free upgrade to Family suite which was totally AWESOME!!! for the price of the KIngs uuite, it was a very good deal. Facilities in the room was amazing and an excellent place to stay if you're bringing a large group of travelers. It's location near to the airport and only 5 minutes travel to shopping areas is very convenient. Thank you...

Great 1 night stay”

Had a 1 night stay. Private parking space. Nearby tanjung aru n kkia.

excellent hotel with value for money”

We really enjoy our stay at this hotel. The room is comfy & spacious. Initially our room was in 5th floor but soon after we complaint our movie channel is not working, they upgrade our room to honeymoon suite with no extra charge! Although the honeymoon suite slightly smaller than our initial room, still we love it due to the view. The suite is in 7th floor. Do give this hotel a try!:)

it was very good”

it was quite alright. clean room, friendly staff. best book a car with the local rentals and do trips from there. no need to stay in the city of Kota Kinabalu directly. Lots of adventure tours have pick up service.

Stunning rooftop pool view”

Stayed for 6 nights with pleasant experience. The pool view is awesome that you may not find in other hotels. Although it takes 10 min ride to city centre which sounds a bit far, the hotel does provide shuttle service so it's still convenient. Be reminded that you need to book in advance the day before. We enjoyed our stay here, and it is worth mention that their food for room service are REALLY delicious! Will definitely come back again.

Convenient, hassle free and clean”

It met expectations. I was only there for one night as I was transiting to another country before and after Kota Kinabalu. My stay was conveniently located and stocked with adequate toiletries so I had no worries there. Staff delivered on promise and I got to the airport on time for my next flight.