21 Nov 2018
Wednesday
22 Nov 2018
Thursday
2 adults, 0 children
1 room
"Room is spacious, bathroom is big and clean."
Yen L.
|
January 3, 2018
See map
Very good
Location
7.7
Removed from saved list
What guests are saying:
I like the bathroom design. It is the best.
The location is easy to spot. And there has a small community nearby, where u can experience the local life. The receptionist is helpful and patient. It takes about 10-15mins to the city center,and it costs about RM25-35. Overall it is a good choice.
Clean..
Once you enter the lobby hotel, it smells soooo good, floral scent. The room very clean, the decor very unique. Toilet also very clean. Other facilities also provided like fridge, toileteries, slippers etc. Location is near Tanjung Aru beach.
Wish to stay over a bit longer, maybe next time around!
Really nice hotel overall. Room is clean, cozy and well designed. There is a swimming pool at rooftop and a bar.
This hotel is very big and clean. very nice. I'm content to stay here.
Location is good as its 10 mins ride to airport. Clean and well maintained. Dont bother with the bar at rooftop. They ran out of everything. Need more staff at early hours or take deposit via credit card
We have taken king suite and it was a Very spacious room, loved the space we get and pool was nice as well. Clean and nice staff
Was nice to get free airport transfer. But the Only thing was the tv , not many channels and blurry. We liked it overall
C'haya Hotel
Lot 7, Jalan Tanjung Aru (Beside Tanjung Aru Police Station), Tanjung Aru, Kota Kinabalu, Malaysia, 88100 - View on map
- 2.48 kilometers from city center
-
What's nearby?
From 765 reviewsSee what guests said
7.8
/
10
Excellent room comfort and quality
8.3
Recommended by 82% of guests
| Value for money | 8.0 |
| Distance to city center | 8 KM |
| Location rating | 7.7 |
| Nearest airport | Kota Kinabalu International Airport (BKI) |
| Distance to airport | 1.2 km |
Airport transfer
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
Room choices
8.3
Excellent
Room comfort & quality
This property is in high demand!Booked 13 times since yesterday | 9 travelers are looking at this property right now
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Family Suite
...
- Room size: 91.32 m²/983 ft²
- Non-smoking
- 2 single beds and 1 queen b...
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Standard Double
...
- Room size: 26.01 m²/280 ft²
- Non-smoking
- 1 queen bed
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King Suite
...
- Room size: 39.3 m²/423 ft²
- Non-smoking
- 1 king bed
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Superior Twin
...
- Room size: 21.37 m²/230 ft²
- Sea view
- 2 single beds
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Executive Suite
...
- Room size: 66.24 m²/713 ft²
- Non-smoking
- 2 single beds and 1 queen b...
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Basic Suite
...
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Superior Room
...
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Suite Three Bedrooms
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Economy Twin Beds
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Executive Twin Beds
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Have a question for C'haya Hotel?
What people love about the property
"Clean and well maintained."
Shanice
|
December 11, 2017
"Location is excellent."
Clarissa
|
December 11, 2017
"Convenient for business travelers"
cynthia
|
August 2, 2017
Compare to other recommended properties
 C'haya Hotel |  | Best value!  |  | |
| Guest rating | Very good 765 reviews 7.8 Location 7.7 | Very good 2683 reviews 7.7 Location 7.9 | Excellent 3074 reviews 8.0 Location 8.3 | Very good 839 reviews 7.0 Location 7.4 |
| Neighborhood | Tanjung Aru | Central Business District | Central Business District | Central Business District |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
"A small swimming pool at the roof top with a nice view."
Reza
|
December 14, 2017
An overview
Built in 2013, C'haya Hotel is a distinct addition to Kota Kinabalu and a smart choice for travelers. From here, guests can enjoy easy access to all that the lively city has to offer. Visitors to the hotel can take pleasure in touring the city's top attractions: Kinabalu Golf Course, Tanjung Aru Beach, Consulate of Japan.
Take advantage of a wealth of unrivaled services and amenities at this Kota Kinabalu hotel. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service, 24-hour front desk.
Guests can choose from 66 rooms, all of which exude an atmosphere of total peace and harmony. The hotel's golf course (within 3 km), outdoor pool, pool (kids) are ideal places to relax and unwind after a busy day. Enjoy unparalleled services and a truly prestigious address at the C'haya Hotel.
Take advantage of a wealth of unrivaled services and amenities at this Kota Kinabalu hotel. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service, 24-hour front desk.
Guests can choose from 66 rooms, all of which exude an atmosphere of total peace and harmony. The hotel's golf course (within 3 km), outdoor pool, pool (kids) are ideal places to relax and unwind after a busy day. Enjoy unparalleled services and a truly prestigious address at the C'haya Hotel.
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Nearest essentials
Airports
Kota Kinabalu International Airport (BKI)
1.2 km
2 minutes
Labuan Airport (LBU)
114.7 km
3.8 hours
Public transportation
South Bus Terminal
2.6 km
North Bus Terminal
9.5 km
Shopping
Suria Sabah
4.5 km
Hospital or clinic
Queen Elizabeth Hospital
2.3 km
Convenience store
7 Eleven
260 m
Cash withdrawal
ATM
230 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer
"Room is clean, cozy and well designed."
CHONG
|
December 20, 2017
Languages spoken
- English
- Chinese [Mandarin]
- Malay
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Diving
- Snorkeling
- Swimming pool [outdoor]
Dining, drinking, and snacking
- Bar
- Poolside bar
- Restaurants
- Coffee shop
- Restaurant [halal]
- Room service
Services and conveniences
- Concierge
- Laundry service
- Smoke-free property
- Daily housekeeping
- Luggage storage
- Smoking area
- Dry cleaning
- Safety deposit boxes
Land sports
- Golf course (within 3 km)
For the kids
- Family room
- Swimming pool [kids]
Access
- Check-in [24-hour]
- Front desk [24-hour]
- Wheelchair accessible
- Elevator
- Pets allowed
- Facilities for disabled guests
- Security [24-hour]
Getting around
- Airport transfer
- Car park [on-site]
- Shuttle service
- Car park [free of charge]
- Rental car
- Taxi service
Available in all rooms
- Air conditioning
- In-room safe box
- Telephone
- Closet
- Internet access – wireless
- Toiletries
- Clothes rack
- Ironing facilities
- Towels
- Coffee/tea maker
- Linens
- Wake-up service
- Desk
- Non-smoking
- Wi-Fi [free]
- Free bottled water
- Satellite/cable channels
- Hair dryer
- Shower
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What's nearby
Most popular landmarks
- Tanjung Aru Beach - 1.11 km
- Sabah State Museum - 2.14 km
- Night Market - 3.62 km
- Atkinson Clock Tower - 4.13 km
- Gaya Street Sunday Market - 4.14 km
- Kota Kinabalu City Mosque - 4.41 km
- Manukan Island - 5.76 km
- Tunku Abdul Rahman Marine Park - 6.39 km
- Mari Mari Cultural Village - 16.65 km
Closest landmarks
- Kinabalu Golf Course - 750 m
- Tanjung Aru Beach - 1.11 km
- Sutera Harbour Golf Club - 1.19 km
- State Mosque - 1.66 km
- Sabah Art Gallery - 2.1 km
- Science & Technology Centre - 2.11 km
- Sabah Museum - 2.12 km
- Sabah State Museum - 2.14 km
- Petagas War Memorial - 2.37 km
- Museum of Islamic Civilisation - 2.48 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-1 year(s) | Stay for free if using existing bedding. Baby cot/crib may be requested directly from the property. |
Children 2-11 year(s) | Stay for free if using existing bedding. Extra beds may be requested directly from the property; additional charges may apply |
Guests 12 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds are dependent on the room you choose. Please ask the property for more details.
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Some helpful facts
Check-in/Check-out
Check-in from: 03:00 PM
Check-out until: 12:00 PM
Getting around
Airport transfer fee: 4 USD
Distance from city center: 8 KM
Travel time to airport (minutes): 10
Extras
Breakfast charge (unless included in room price): 4 USD
The property
Non-smoking rooms/floors: Yes
Number of bars/lounges
: 1
Number of floors: 9
Number of restaurants: 1
Number of rooms : 66
Room voltage: 220
Year property opened: 2013
Most recent renovation: 2013
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Announcements
From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.
Real reviews from real guests
Agoda Reviews (765)Booking.com Reviews (1448)
7.8
/
10
Very good
Provided by verified guests of 
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All guests (765)
All room types
Showing 477 verified guest comments
12345
9.2
Exceptional
Marcus from United Kingdom
Business traveler
Standard Double
Stayed 1 night in November 2018
Clean air, blue skies and wonderful rooftop poolside view of the sea and islands”
My only criticism is the lack of in room safety box.
Reviewed November 18, 2018
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6.8
Good
Rose from Malaysia
Group
Standard Double
Stayed 2 nights in November 2018
Near to the airport”
Room is quite spacious for two people to stay and thumbs up for the parking space.
Reviewed November 13, 2018
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5.6
nor from Malaysia
Family with young children
Standard Double
Stayed 1 night in October 2018
50”
500
Reviewed October 30, 2018
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6.0
behil from Malaysia
Group
Standard Double
Stayed 1 night in October 2018
Would recommend if the staff at the counter show more courtesy to their customers,s.”
After all customers are the one who bring in income for the hotel to pay its staff. A dissatisfied customer will tell more people than a satisfied customer. So treat your customer well, more so in a service industry.
Reviewed October 20, 2018
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9.2
Exceptional
Jennifer from Philippines
Family with young children
Family Suite
Stayed 3 nights in September 2018
Excellent Stay!”
The family three bedroom suite we booked for four days was spacious, clean, and has a nice view which you can enjoy watching anytime from the two window seats. Likewise, the room is equipped with family necessities such as cookware, fridge, and washing machine. What we liked as well was the free supply of unlimited coffee and tea. The kids also never missed the fun splashing in the huge bathtub. As to the staffs, they were always courteous and accommodating. Another plus point for the hotel is the free shuttle ride going to the airport. Overall, C'haya truly made our stay in KK memorable.
Reviewed October 15, 2018
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10.0
Exceptional
Aslynda from Malaysia
Solo traveler
Superior Twin
Stayed 3 nights in September 2018
Rooftop Swimming pool, ocean view”
The staff are friendly.
I really like the rooftop swimming pool.
Amazing view.
Reviewed September 28, 2018
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2.8
Peter from Malaysia
Solo traveler
Superior Twin
Stayed 1 night in November 2017
the worst hotel in kk thus far..”
Avoid this hotel at all cost, staffs attitude were absolutely horrendous.
Reviewed September 27, 2018
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10.0
Exceptional
Nabihah from Malaysia
Business traveler
Superior Twin
Stayed 1 night in September 2018
Exceptional”
if swimming pool operation time can be longer will be great.
Reviewed September 07, 2018
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9.6
Exceptional
Ng from Malaysia
Family with teens
Superior Twin
Stayed 1 night in August 2018
clean, room nice view, near Tanjung aru”
The parking is very limit. Need to round more time just have parking lots.
Reviewed September 02, 2018
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2.8
hyunjoo from South Korea
Couple
Superior Twin
Stayed 1 night in August 2018
불친절함 They are too rude.”
The receprion crew was too rude. They need to be more polite and the hotel should train them again.
리셉션 직원들 엄청 무례하고 불친절해요.
Reviewed August 30, 2018
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10.0
Exceptional
Rozainah from Malaysia
Couple
King Suite
Stayed 1 night in June 2018
great room”
swimming pool was great
Reviewed August 28, 2018
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6.8
Good
CHEN from Malaysia
Family with young children
Family Suite
Stayed 2 nights in August 2018
Front desk staffs were very helpful.”
Front office staffs helped printed our boarding passes after I did e-check in for our flight. Overall a very pleasant and value for money stay. However, the only thing to look into would be room maintenance. We booked a family suite and found walls were stained and floors a bit dusty.
Reviewed August 24, 2018
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10.0
Exceptional
MOHD from Malaysia
Family with young children
Standard Double
Stayed 1 night in August 2018
Nice”
Nice
Reviewed August 20, 2018
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2.0
Ahmad from Malaysia
Business traveler
Standard Double
Stayed 1 night in February 2018
VERY UNPROFESIONAL”
Im just paying for a towel not from my mistake!
Reviewed August 20, 2018
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6.8
Good
Ka from Hong Kong
Business traveler
Superior Twin
Stayed 1 night in March 2018
good price”
good price, close to car rental
Reviewed August 17, 2018
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8.8
Excellent
Muhammad from Malaysia
Business traveler
Superior Twin
Stayed 2 nights in August 2018
Good hotel just a bit far from city.”
Location is quite ok. Near to airport but quite far to the city. Hot water is available but runs pretty slow. Breakfast is just okay. I think better to get a hotel which has the same value in the city.
Reviewed August 12, 2018
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8.4
Excellent
Jaeyoung from South Korea
Couple
Superior Twin
Stayed 1 night in July 2018
It is not have convenience store”
so, i' was sadded
Reviewed July 31, 2018
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4.0
Penny from Malaysia
Business traveler
Superior Twin
Stayed 2 nights in July 2018
Pricey”
Price too expensive
Reviewed July 28, 2018
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10.0
Exceptional
Jessica from Thailand
Couple
Superior Twin
Stayed 1 night in July 2018
Good breakfast and comfortable bed”
The hotel was clean and comfortable. The breakfast was brilliant and they ran a free shuttle bus to the airport. Considering it was one of the only cheaper airports with a pool, it was great value for money.
Reviewed July 28, 2018
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6.0
nurhisam from Malaysia
Family with young children
Superior Twin
Stayed 2 nights in July 2018
fine by me”
nice little hotel.. good wifi , lots of electrical outlets
Reviewed July 24, 2018
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