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C'haya Hotel

"Great views of the sunset from the roof top pool"

Janine - October 6, 2017
Superior Twin C'haya Hotel
Lobby C'haya Hotel
Lobby C'haya Hotel
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C'haya Hotel

Lot 7, Jalan Tanjung Aru (Beside Tanjung Aru Police Station), Tanjung Aru, Kota Kinabalu, Malaysia, 88100 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in [24-hour]
Hassle-free check in
See map
Popular landmarks
Tanjung Aru Perdana Park 20 m
Shot Put Pitch 50 m
Long Jump Pitch 90 m
Whole Sale Super Market 300 m
Roll Call Area 360 m
Principal's Parking 390 m
Sunny Supermarket 490 m
Perdana Park Playground 570 m
Sabah Turf Club 610 m
Perdana Park Parking Lot 700 m
Nearby landmarks
Sabah State Museum 2.14 km
Mamutik Island 3.31 km
Night Market 3.62 km
Gaya Street Sunday Market 4.12 km
Kota Kinabalu City Mosque 4.4 km
Signal Hill Observatory Platform 4.53 km
Manukan Island 6.33 km
Tunku Abdul Rahman Marine Park 7.9 km
Sapi Island 7.9 km
Poring Hot Springs 17.69 km
7.9

Very good

Location rating score

2.5 kilometers from city center
ParkingFREE
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • Free Wi-Fi in all rooms!

  • Breakfast [free]

  • Air conditioning

  • Daily housekeeping

  • Bar

Your dates are popular among travelersUsers are booking a place in Kota Kinabalu every 1 minutes on Agoda.com
Value for money8.1
Distance to city center8 KM
Location rating7.9
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport3.4 km

Rooms available at C'haya Hotel

Excellent
Room comfort & quality
8.3
Family Suite
Family Suite
...
  • Room size: 91 m²/980 ft²
  • Non-smoking
  • 1 king bed and 1 queen bed ...
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King Suite
King Suite
...
  • Room size: 39 m²/420 ft²
  • Non-smoking
  • 1 king bed
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Standard Double
Standard Double
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 queen bed
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Superior Twin
Superior Twin
...
  • Room size: 21 m²/226 ft²
  • Sea view
  • 2 single beds
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Executive Suite
Executive Suite
...
  • Room size: 66 m²/710 ft²
  • Non-smoking
  • 2 single beds and 1 queen b...
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Other
Other
...
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    Superior Room
    Superior Room
    ...
    • Shower
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    Suite
    Suite
    ...
    • Shower
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    Room Assigned on Arrival
    Room Assigned on Arrival
    ...
    • Shower
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    Basic Room
    Basic Room
    ...
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      Frequently asked questions

      What time is check-in and check-out at C'haya Hotel?

      Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to C'haya Hotel?

      A stay at C'haya Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, C'haya Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the hotel can arrange both taxis or car rental.

      What is the smoking policy at C'haya Hotel?

      C'haya Hotel does not permit smoking in any of its rooms or indoor areas.

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      What people love about C'haya Hotel

      • 10.0
        Exceptional

        "Will definitely come back again"

        Nurul

        |

        January 28, 2020

      • 9.2
        Exceptional
        Spaciousness

        "Free pick up, spacious room"

        Jian

        |

        October 2, 2019

      • 9.2
        Exceptional
        Staff 

        "Friendly staff and driver."

        Jian

        |

        October 2, 2019

      Property ranking|Compared to 1,449 Kota Kinabalu properties
      See all rankings
      Room comfort score
      8.3/10
      Room size
      49 sqm.
      Review score - United States
      7.6/10
      Cleanliness score
      8.1/10
      Better than
      98
      %
      of Kota Kinabalu properties
      Bigger than
      94
      %
      of Kota Kinabalu properties
      Better than
      94
      %
      of Kota Kinabalu properties
      Better than
      90
      %
      of Kota Kinabalu properties
      Up to 30% off with Agoda Insider Deals!

      Prices drop the moment you sign in!

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      Overall rating:
      8.0
      Excellent
      3,458 reviews
      Cleanliness
      8.0
      Facilities
      7.4
      Location
      7.9
      Read all reviews >
      What travelers say they love:
      Great for layover as it's near to airport.
      YEONG from Brunei Darussalam
      Family with young children
      More about C'haya Hotel

      More about C'haya Hotel

      Built in 2013, C'haya Hotel is a distinct addition to Kota Kinabalu and a smart choice for travelers. From here, guests can enjoy easy access to all that the lively city has to offer. Visitors to the hotel can take pleasure in touring the city's top attractions: Kinabalu Golf Course, Tanjung Aru Beach, Consulate of Japan.

      Take advantage of a wealth of unrivaled services and amenities at this Kota Kinabalu hotel. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service, 24-hour front desk.

      Guests can choose from 66 rooms, all of which exude an atmosphere of total peace and harmony. The hotel's golf course (within 3 km), outdoor pool, pool (kids) are ideal places to relax and unwind after a busy day. Enjoy unparalleled services and a truly prestigious address at the C'haya Hotel.

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      Most talked about facilities

      Swimming Pool
      44 mentions
      Housekeeping
      43 mentions
      Breakfast
      25 mentions
      Beach
      10 mentions

      What they offer

      10.0
      Exceptional

      "The room very nice and value for money"

      azilah

      |

      March 4, 2020

      View all reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Food and dining

      Breakfast options

      Asian
      Continental
      Buffet

      Restaurants on site

      Amuse Cafe
      Menu:Buffet, A-la-carte

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Property announcements

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      Reviews of C'haya Hotel from real guests

      Overall rating
      8.0
      Excellent
      From 3458 reviews
      8.3Room comfort and quality
      8.2Cleanliness
      8.1Service
      Agoda Reviews (1330)Booking.com Reviews (2128)
      Rating via Agoda7.8
      /
      10
      Cleanliness8.0
      Facilities7.4
      Location7.9
      Room comfort and quality8.3
      Service7.9
      Value for money8.1
      High score for Kota Kinabalu
      Rating
      9+ Exceptional (187)
      8-9 Excellent (123)
      7-8 Very Good (164)
      6-7 Good (79)
      <6 Below Expectation (133)
      Time of the year
      Mar - May (110)
      Jun - Aug (187)
      Sep - Nov (177)
      Dec - Feb (212)
      Don't miss out!Users are booking a place in Kota Kinabalu every 1 minutes on Agoda.com
      All guests (1330)
      All room types
      All languages

      Show reviews that mention 

      Showing 686 verified guest comments
      12345
      8.8
      Excellent
      Shiela from Malaysia
      Family with young children
      Family Suite
      Stayed 1 night in August 2016

      Fantastic, we loved it!”

      Stayed with my mum and dad (with two young children). The hotel is within easy reach to the local amenities at Tanjung Aru and is within walking distance. At the hotel, the lovely lady reception sorted our registration and she let us checked in slightly earlier than scheduled. We got a three bedroom family room and it was spacious and most importantly, clean! Attempted to get the housekeeping staff to guide us to use the hob but none turned up - may be they forgotten us. I have to emphasise that the security staff were kind and polite. Helpful with information and he also kindly reminded me to be extra careful before I'm out to collect money from the ATM machine at late night. We stayed only for a night therefore we didn't manage to try the roof top pool as we were run out of time. I would recommend stays for families or groups but they do have other types of rooms as well. The access to hotel is secured and the card is accessible to the back door car park, lift and most importantly, your own room. If you have visitor(s), you do not need to worry about car park. Just inform the reception and they will guide you.

      Reviewed August 26, 2016
      9.2
      Exceptional
      Thomas from United Kingdom
      Couple
      Standard Double
      Stayed 1 night in December 2019

      Exceptional”

      location is close to KK airport, about 10mins drive away. We had an early flight the next morning and location was great for this, the hotel provided a transfer to the airport for this which was on time and very reasonably priced. Tanjung Aru beach is walking distance away.

      Reviewed December 21, 2019
      9.2
      Exceptional
      Jennifer from Philippines
      Family with young children
      Family Suite
      Stayed 3 nights in September 2018

      Excellent Stay!”

      The family three bedroom suite we booked for four days was spacious, clean, and has a nice view which you can enjoy watching anytime from the two window seats. Likewise, the room is equipped with family necessities such as cookware, fridge, and washing machine. What we liked as well was the free supply of unlimited coffee and tea. The kids also never missed the fun splashing in the huge bathtub. As to the staffs, they were always courteous and accommodating. Another plus point for the hotel is the free shuttle ride going to the airport. Overall, C'haya truly made our stay in KK memorable.

      Reviewed October 15, 2018
      8.7
      Excellent
      Carey from Canada
      Couple
      Standard Double
      Stayed 1 night in July 2014

      Short stay near the airport”

      Location, New and Clean

      We arrived back at the C'haya hotel from our tour at 7pm hoping to jump in the pool only to find out the pool closes at 6pm. Also, there is limited options for breakfast as the free breakfast they offer can only be redeemed at the Chinese restaurant next door. The rooms are great (clean, new and comfortable) and it was near the airport for our early morning flight so it worked out well for us.

      Reviewed August 17, 2014
      7.7
      Very good
      GLORY from Hong Kong
      Couple
      Standard Double
      Stayed 2 nights in November 2014

      Good Value for Money”

      Cleaniness, comfort, staff friendliness.

      It was nice given the price was very reasonable. Good to stay in if you prefer to explore the Tanjung Aru coastal area rather than Kota Kinabalu city centre. Very close to the airport. One thing they should improve on though is the opening hours of the swimming pool, now being from 9 a.m. to 6 p.m. is too short. It'd be nice to be opened till later (say, 9 or 10 p.m.) so that people can enjoy a nice relaxing evening swim.

      Reviewed November 17, 2014
      8.8
      Excellent
      MUHAMMAD from Malaysia
      Couple
      Standard Double
      Stayed 1 night in December 2017

      Clean & Nice ”

      Once you enter the lobby hotel, it smells soooo good, floral scent. The room very clean, the decor very unique. Toilet also very clean. Other facilities also provided like fridge, toileteries, slippers etc. Location is near Tanjung Aru beach.

      Reviewed December 30, 2017
      10.0
      Exceptional
      Suk
      Group
      King Suite
      Stayed 1 night in August 2019

      Exceptional”

      The C'haya Hotel located is near to Airport and town. Price is reasonable complete with the hotels located at the town/city.

      Reviewed September 05, 2019
      8.3
      Excellent
      Jordan from United States
      Couple
      Standard Double
      Stayed 1 night in June 2014

      Beautifully clean for KK. New and modern. ”

      Clean, modern, and close to airport/ beach

      C'haya exceeded my expectations. It was impossibly clean for KK. I have lived in Sabah for many years and have never found a cheap place so clean and welcoming as this one. Only a couple minutes drive from the airport, and a short walk to the beach. Beware that the breakfast buffet is not complementary- something they don't seem to share with guests before indulging. Otherwise, stunning hotel for the price point in KK.

      Reviewed July 14, 2014
      8.0
      Excellent
      WAI from Malaysia
      Couple
      Standard Double
      Stayed 1 night in December 2016

      Super Value for Money”

      First time staying here. Overall, very impressed with the hotel at this particular price range which is just a little bit more expensive than nearby budget hotels but quality wise, C'haya Hotel is definitely far far better than the rest. Will definitely come back again and highly recommend to friends.

      Reviewed December 06, 2016
      8.4
      Excellent
      Nhek from Cambodia
      Couple
      Standard Double
      Stayed 2 nights in January 2017

      Nice mid-range motel”

      Located right near the airport, but close to Tanjung Aru beach. About 5 or 6 kilometres from town. Great pool but closes early. TIP: Use Uber for rides around KK, taxis are 3 times the price, and can put a dent in your budget.

      Reviewed January 31, 2017
      8.3
      Excellent
      Jan from Germany
      Solo traveler
      Executive Suite
      Stayed 1 night in August 2013

      New hotel and nice styled rooms.”

      close distance to airport, new hotel, nice styled rooms, very clean, good and fast WiFi access

      Compared to most other hotels in KK, the C'haya is brand new, absolute clean and great styled rooms. Very close to the airport. If you ask, they even provide an airport shuttle service otherwise it costs 25 RMY.

      Reviewed August 27, 2013
      7.7
      Very good
      Matthew from Canada
      Couple
      Standard Double
      Stayed 4 nights in November 2013

      interesting and pleasant stay”

      cleanliness, quiet surroundings and next to kopi shops

      The hotel is nice and clean.It is close to the airport and the Tanjung Aru beach. However, it is a bit far from KK city centre and all the major shopping malls.

      Reviewed December 12, 2013
      6.7
      Good
      Donny from Malaysia
      Family with young children
      Standard Double
      Stayed 2 nights in December 2014

      Comfort room with convenient parking lot”

      Room, parking, safety

      Comfortable and convenient. Very near to Tanjung aru beach and local eating area. Parking lot are free for all hotel guest. Have their own cafe / restaurant and rooftop swimming pool (which is out of service during my stay ). Good safety as the hotel are located next to the police station and no one can use the elevator without the room guest electronic card. Less traffic jam in this area if you self driving.

      Reviewed January 06, 2015
      9.6
      Exceptional
      Anastasia from Russia
      Couple
      Standard Double
      Stayed 2 nights in December 2016

      nice hotel with awesome swimming pool”

      We liked our stay there. The hotel is close to the airport with free shuttle bus. If you need pick up between 00:00-06:00 they will charge you 15myr but it's like three times cheaper than official taxi at the airport. The location is a bit far away from the city centre, 10 min ride, we paid 11myr to go to the centre using Uber. food at the hotel is ok and quite cheap but we only tried breakfast menu. the swimming pool is seriously awesome. rooms are nice and clean, stuff is friendly. you can walk 15min to the long beach, the neighbourhood is very green and quite. we also liked to watch airplanes taking off and landing from our room window during the day, but didn't notice any noise from the airplanes during quite hours. overall, we would stay there again.

      Reviewed December 28, 2016
      8.7
      Excellent
      Marianawaty from Brunei Darussalam
      Couple
      King Suite
      Stayed 1 night in February 2014

      Excellent!”

      The free upgrade, The huge family suite, fast wifi

      We booked the King Suite but they ran out of them and got us a free upgrade to Family suite which was totally AWESOME!!! for the price of the KIngs uuite, it was a very good deal. Facilities in the room was amazing and an excellent place to stay if you're bringing a large group of travelers. It's location near to the airport and only 5 minutes travel to shopping areas is very convenient. Thank you...

      Reviewed September 23, 2014
      8.4
      Excellent
      AKMAL from Malaysia
      Family with young children
      Superior Twin
      Stayed 1 night in December 2018

      Great 1 night stay”

      Had a 1 night stay. Private parking space. Nearby tanjung aru n kkia.

      Reviewed April 17, 2019
      9.3
      Exceptional
      Rudy from Malaysia
      Couple
      King Suite
      Stayed 2 nights in September 2015

      excellent hotel with value for money”

      spacious room, clean & friendly staff

      We really enjoy our stay at this hotel. The room is comfy & spacious. Initially our room was in 5th floor but soon after we complaint our movie channel is not working, they upgrade our room to honeymoon suite with no extra charge! Although the honeymoon suite slightly smaller than our initial room, still we love it due to the view. The suite is in 7th floor. Do give this hotel a try!:)

      Reviewed September 13, 2015
      7.3
      Very good
      Colmar from Switzerland
      Solo traveler
      Standard Double
      Stayed 5 nights in August 2013

      it was very good”

      affordable, quiet, close to the airport

      it was quite alright. clean room, friendly staff. best book a car with the local rentals and do trips from there. no need to stay in the city of Kota Kinabalu directly. Lots of adventure tours have pick up service.

      Reviewed September 11, 2013
      8.8
      Excellent
      Jessica from Hong Kong
      Couple
      King Suite
      Stayed 6 nights in January 2017

      Stunning rooftop pool view”

      Stayed for 6 nights with pleasant experience. The pool view is awesome that you may not find in other hotels. Although it takes 10 min ride to city centre which sounds a bit far, the hotel does provide shuttle service so it's still convenient. Be reminded that you need to book in advance the day before. We enjoyed our stay here, and it is worth mention that their food for room service are REALLY delicious! Will definitely come back again.

      Reviewed February 04, 2017
      7.3
      Very good
      Elizabeth from Brunei Darussalam
      Solo traveler
      Standard Double
      Stayed 1 night in August 2013

      Convenient, hassle free and clean”

      Location, reliable staff and comfortable room. Location because it was indeed close to the airport, staff were reliable in terms of having my room ready and the room was comfortable and spacious.

      It met expectations. I was only there for one night as I was transiting to another country before and after Kota Kinabalu. My stay was conveniently located and stocked with adequate toiletries so I had no worries there. Staff delivered on promise and I got to the airport on time for my next flight.

      Reviewed September 09, 2013
      12345
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