C'haya Hotel

C'haya Hotel

Lot 7, Jalan Tanjung Aru (Beside Tanjung Aru Police Station), Tanjung Aru, Kota Kinabalu, Malaysia, 88100
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Superior Twin C'haya Hotel
Superior Twin
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    Lobby C'haya Hotel
    Lobby C'haya Hotel
    Interior view C'haya Hotel
    Standard Double C'haya Hotel
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     C'haya Hotel

    C'haya Hotel Reviews

    7.8
    Very good
    /10
    (963 reviews)See what guests said
    6.8
    Good

    "Staff are friendly and all speak passable English."

    Conrad

    -

    April 21, 2017

    8.3
    Excellent room comfort and quality
    Recommended by 84% of guests

    Things you’ll love about C'haya Hotel

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!

    Booked 65 times this week

    Very good
    Location
    7.8
    See map
    Very good location - 2.48 kilometers from city center
    Nearby
    Popular
  • Kinabalu Golf Course750 m
  • Tanjung Aru Beach1.11 km
  • Consulate of Japan1.14 km
  • Sutera Harbour Golf Club1.19 km
  • Kota Kinabalu International Airport1.19 km
  • State Mosque1.66 km
  • Sabah Art Gallery2.11 km
  • Science & Technology Centre2.11 km
  • Sabah Museum2.12 km
  • Sabah State Museum2.14 km
  • Value for money8.0
    Distance to city center8 KM
    Location rating7.8
    Nearest airportKota Kinabalu International Airport (BKI)
    Distance to airport1.2 km

    Rooms available at C'haya Hotel

    8.3
    Excellent
    Room comfort & quality
    Family Suite
    Family Suite
    ...
    • Room size: 91 m²/980 ft²
    • Non-smoking
    • 2 single beds and 1 queen b...
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    Standard Double
    Standard Double
    ...
    • Room size: 26 m²/280 ft²
    • Non-smoking
    • 1 queen bed
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    King Suite
    King Suite
    ...
    • Room size: 39 m²/420 ft²
    • Non-smoking
    • 1 king bed
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    Superior Twin
    Superior Twin
    ...
    • Room size: 21 m²/226 ft²
    • Sea view
    • 2 single beds
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    Executive Suite
    Executive Suite
    ...
    • Room size: 66 m²/710 ft²
    • Non-smoking
    • 2 single beds and 1 queen b...
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    Executive Suite - 2 Bedrooms
    Executive Suite - 2 Bedrooms
    ...
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      Suite Shared Bed
      Suite Shared Bed
      ...
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        Basic Suite
        Basic Suite
        ...
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          Superior Room
          Superior Room
          ...
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            Family Suite - 3 Bedrooms
            Family Suite - 3 Bedrooms
            ...
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              Have a question for C'haya Hotel?

              What people love about C'haya Hotel

              • 8.8
                Excellent

                "Very comfortable."

                Shah

                |

                December 31, 2018

              • 6.0
                Review score

                "Love the sunset view from infinity pool."

                Hirna

                |

                January 8, 2019

              • 8.0
                Very good

                "The rooms are also spacious and comfy and clean."

                Isabelle

                |

                March 3, 2017

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              More about C'haya Hotel

              More about C'haya Hotel

              10.0
              Exceptional

              "The hotel staffs are all very helpful and friendly."

              LIM

              |

              January 6, 2019

              An overview

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              What they offer

              9.2
              Exceptional

              "Feel very safe and plus rooftop pool."

              shella

              |

              January 11, 2019

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Announcements

              From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

              Reviews of C'haya Hotel from real guests

              Agoda Reviews (963)Booking.com Reviews (1708)
              7.8
              /
              10
              Cleanliness8.1
              Facilities7.4
              Location7.8
              Room comfort and quality8.3
              Service7.8
              Value for money8.0
              Provided by verified guests of Agoda
              All languages
              All guests (963)
              All room types

              Show reviews that mention 

              Showing 552 verified guest comments
              12345
              4.0
              Ping from Hong Kong
              Couple
              Standard Double
              Stayed 1 night in March 2019

              Acceptable”

              Firstly, the room card can't to use, they provided were repaired several times before they entered the room, but the biggest problem was that they couldn't provide the most basic toothbrush set. This is the worst experience I have ever lived in so many hotels, none of worse than them, however when I was asking about the toothbrush set, there were other guests who lacked some items, such as towels.

              Reviewed March 04, 2019
              10.0
              Exceptional
              raykana from Malaysia
              Business traveler
              Standard Double
              Stayed 3 nights in February 2019

              nice place to stay”

              best value for money

              Reviewed March 05, 2019
              8.4
              Excellent
              Rachel from Vietnam
              Couple
              King Suite
              Stayed 2 nights in February 2019

              Nice hotel with friendly staff”

              Really nice (free) pick up from the airport. Very friendly welcome and a large room. It smelt quite smokey in our room even though we asked for non smoking but it went after a day or two. Breakfast was nice, a little more suited for Asian tastes ie no cooked eggs, sausage when we were there but cereals and toast were readily available and really good hot coffee. Would definitely recommend. Right on the end of the runway so you can hear the planes taking off during the night and there are a few local cafes to eat at over the road. Very cheap and delicious roti!

              Reviewed February 07, 2019
              6.0
              CLAUDIA from Brunei Darussalam
              Business traveler
              Standard Double
              Stayed 1 night in March 2019

              Ok for a short stay”

              Near to airport, just fine for a short stay.

              Reviewed March 04, 2019
              6.8
              Good
              Ju from South Korea
              Family with teens
              Superior Twin
              Stayed 1 night in February 2019

              Good location, but facilities need maintenance”

              Good location, close to the airport and the well known Tanjungaru beach. Yet, the room facilities need improvement.. the door hinge was almost broken in our room when we were checking in. The breakfast is very basic, not many options. Parking lot is spacious. Overall, budget stay in the city area.

              Reviewed February 06, 2019
              9.2
              Exceptional
              Jennifer from Philippines
              Family with young children
              Family Suite
              Stayed 3 nights in September 2018

              Excellent Stay!”

              The family three bedroom suite we booked for four days was spacious, clean, and has a nice view which you can enjoy watching anytime from the two window seats. Likewise, the room is equipped with family necessities such as cookware, fridge, and washing machine. What we liked as well was the free supply of unlimited coffee and tea. The kids also never missed the fun splashing in the huge bathtub. As to the staffs, they were always courteous and accommodating. Another plus point for the hotel is the free shuttle ride going to the airport. Overall, C'haya truly made our stay in KK memorable.

              Reviewed October 15, 2018
              7.2
              Very good
              Wong from Malaysia
              Business traveler
              Standard Double
              Stayed 1 night in February 2019

              Value for money”

              Room clean and tidy, all staff are friendly

              Reviewed February 25, 2019
              7.2
              Very good
              Linda
              Business traveler
              Superior Twin
              Stayed 2 nights in February 2019

              BUSINESSS”

              OKEY

              Reviewed March 04, 2019
              10.0
              Exceptional
              Elena from Malaysia
              Solo traveler
              Superior Twin
              Stayed 2 nights in January 2019

              Great hotel! ”

              I had a great stay and I will definetely come back to this hotel. The staff were attentive and polite, I was harried earlier and the staff who attended to me really calm me down by being kind and understanding. The rooms are very clean, all the facilities are in great condition and the location is great. Near enough to the city, but far enough from the hustle and bustle of the city. I am a happy guest!

              Reviewed January 28, 2019
              8.8
              Excellent
              Muhammad from Malaysia
              Business traveler
              Superior Twin
              Stayed 2 nights in August 2018

              Good hotel just a bit far from city.”

              Location is quite ok. Near to airport but quite far to the city. Hot water is available but runs pretty slow. Breakfast is just okay. I think better to get a hotel which has the same value in the city.

              Reviewed August 12, 2018
              10.0
              Exceptional
              Jessica from Thailand
              Couple
              Superior Twin
              Stayed 1 night in July 2018

              Good breakfast and comfortable bed”

              The hotel was clean and comfortable. The breakfast was brilliant and they ran a free shuttle bus to the airport. Considering it was one of the only cheaper airports with a pool, it was great value for money.

              Reviewed July 28, 2018
              10.0
              Exceptional
              Ema from Malaysia
              Family with young children
              Superior Twin
              Stayed 1 night in June 2018

              perfect place to stay”

              Since my flight is early morning,this hotel is affordable to stay, just less than 5min from hotel to airport, friendly staff and most important the swimming pool with the car park facilities. Thank you.

              Reviewed June 23, 2018
              8.4
              Excellent
              ADELINE from Malaysia
              Family with young children
              King Suite
              Stayed 1 night in April 2018

              Feedback”

              The room was spacious beyond our expectation. Husband and I booked the hotel twice because it was value of money with the huge room. It was near Therapy Tree where we send our children for their scheduled session.

              Reviewed June 19, 2018
              9.6
              Exceptional
              Ling from Malaysia
              Business traveler
              King Suite
              Stayed 3 nights in May 2018

              Value for money”

              A great place with low density. Rooms are very clean and well maintained. It even have a extra resting area near the window that offered unbeatable view. The only downside are it's near to airport which occasionally felt disturbed during plane's landing and take off. Other than that, there is no complaint. Will definitely stay here again for next visit.

              Reviewed May 17, 2018
              8.8
              Excellent
              KA from Hong Kong
              Couple
              King Suite
              Stayed 3 nights in April 2018

              Very comfy accommodation ”

              Everything is gorgeous in this price range, the only disadvantage is the location too close to airport, when the flight flying over the hotel, you can hear the noise inside. The environment is very clean. Roof pool is gorgeous place to enjoy thr sunset.

              Reviewed April 12, 2018
              7.6
              Very good
              angelica from Malaysia
              Couple
              Superior Twin
              Stayed 1 night in February 2019

              Fnb ”

              Breakfast need to improve on all aspect. Choices, quality, quantity (based on hotel occupancy rate). To avoid wastage, i suggest to offer some simple breakfast such as egg (sunny side up, omelette, scramble egg n etc.) for those late comers when buffet breakfast served already finish since the quantity of food prepared is not enough.

              Reviewed February 10, 2019
              6.0
              Irwin from Malaysia
              Couple
              King Suite
              Stayed 1 night in February 2019

              Above average”

              Stated breakfast was included, but hotel did not provide us breakfast.

              Reviewed February 15, 2019
              6.0
              Hirna from Malaysia
              Family with young children
              Superior Twin
              Stayed 1 night in November 2018

              Pleasant stay”

              Room spacious and comfy. My child love hang out at bed day and looking out the window. Basic necessities provided except toothbrush. But no problem for us coz I usually bring our own toothbrush ;-) Big thanks to staff Izuati for the smooth check in.

              Reviewed November 27, 2018
              6.0
              behil from Malaysia
              Group
              Standard Double
              Stayed 1 night in October 2018

              Would recommend if the staff at the counter show more courtesy to their customers,s.”

              After all customers are the one who bring in income for the hotel to pay its staff. A dissatisfied customer will tell more people than a satisfied customer. So treat your customer well, more so in a service industry.

              Reviewed October 20, 2018
              10.0
              Exceptional
              MOHAMAD from Malaysia
              Business traveler
              Superior Twin
              Stayed 2 nights in December 2018

              near town”

              best swimming pool.. good staff.. easy park..

              Reviewed February 04, 2019
              12345
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              C'haya Hotel
              |Very good 7.8
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              • Very good location
              • Tanjung Aru Beach