Amazing location and staff”

The staff were absolutely wonderful here, the gentleman that checked us in was so chatty and friendly, such a nice change from the previous hotels we stayed at on this trip. Each time we interacted with the staff they were nothing but smiles and were always happy to help. The room was sparkling clean and spacious. Our stay included a good breakfast. The staff completely made this trip, our room was past the sweets bar and the staff waved at us every time we walked past

Exceptional”

Good breakfast and service but no laundry room inside the hotel

Good Hotel near Train Station”

Location was fantastic as it was just opposite the a Train Station. Room was just right with big toilet space. There was even a shared balcony. Breakfast was nice and spread was good enough. Staff was pleasant and helpful.

Economy room w breakfast”

Pros: Best thing about the hotel was it’s location next to the train station. Check in and check out was smooth. Cons:We could hear the voices of the other guests next to our rooms. Improvements could be made to the breakfast selection as we had the same dishes for 3 days.

Excellent location, helpful staff”

We met hotel staff Guido when checking in, he was extremely helpful and friendly! So lucky to get upgraded to superior room for a 6-night stay! The hotel has great location as we arrived by train. Would stay again if I travel to Florence again!

Very good”

Large old hotel, actually two buildings connected over time. New and old. Initially assigned a new room but too small for two people and 3 suitcases. Reception moved us to the old part and a nicer larger room. Air con was good despite the heat. All staff encountered were polite , helpful and smiled. Nothing to complain about and I am hard to please sometimes.

Great for exploring the City”

Conveniently located across from tram stop and railway station. Clean, functional and surprisingly quiet noise wise given location. Parking is 35€ per day at a garage under the hotel but not run by them. Didn’t have any meals there so can’t comment on that. Would use again.

Great location by train station”

The hotels location is right by train station & we were traveling by train so it was very convenient. We ate at several good restaurants that were close to the hotel. Breakfast was amazing. My only complaint is that the room did not have enough outlets and they weren’t in good spots! Room also needed more light sources. Having said all that I would still stay there again .

Great location! Highly recommended!”

The coach service to The Mall Outlet was just 1 min walk beside the hotel at the bus station. It was so convenient and there were a lot of restaurants nearby. There was even a self-service laundromat about 200m behind the hotel which we went to wash up our big stack of clothings. Take note that the laundromat is open till late night but it’s not 24 hrs so do not go after 10pm. Places of interest were all within 3km radius and it was walkable. Pay €13 for return coach fare to The Mall. Ticket can be purchased from the bus driver directly and keep the ticket for validation on your return trip.

Great location!”

The location is very central and the rooms are quite good. I really enjoyed the breakfast. The only trouble is the long wait for the elevator and such a huge influx of people all the time in the lobby.

Great Location”

Just directly opposite the train station. Very helpful staffs and easy access to great restaurants.

Great hotel overall although very noisy rooms”

The staff was very friendly. The breakfast was one of the best we had in Italy and it's really close to the train station which is a good and a bad thing at the same time. Good because it's convenient to have the train station that close but it gets really noisy at nights because there's lot of people and bars in the lower level. If you're a deep sleeper. You shouldn't have any problems. But overall it's a really good hotel and we really liked it.

Big Rooms”

Located right opposite the train station, a super crowded area. Lots of cheap Asian eateries around, so we took the chance to take a break from eating pasta. Room is huge and comfortable, breakfast was not one of the best to me.

Excellent! ”

Excellent!!! 5 Stars experience for our 3 nights stay there. 1) Location: Excellent! Just across the street is the train station- eating, shopping and exploring Florence were super easy for us! Supermarket is just across the hotel, too! 2) Definately value for money! I will visit Florenece and book this hotel again!! 3) The room is stylish and clean! 4) Staff are very friendly! 5) Shuttle bus to The Mall is just around the corner!

Good”

Pros Location is perfect (just opposite the railway station) Staff is very nice, helpful and make a good recommendation for sighseeings Breakfast has a variety of choice Cons The room is noisy The room is quiet hot (don't have air-conditioner in Dec and we need to open window) We heard lorry noise at 5am every morning

Excellent”

Location was great especially for the train station just a cross the road. Check out staff could have been. A bit more interested this is one thing the hotel staff let the hotel down . Felt we where just another number and weren’t interested in our experience of the hotel ,felt she wasn’t interested in repeat business. Apart from this very pleasant stay.

Value for money hotel, but did not like the location”

I stayed one night at this hotel in February, on my last day in Florence because I had a very early train schedule the following day. This was a very nice hotel, clean, and I found the rooms spacious enough. Checking in and out was fuss free. The staff was pleasant, especially the ones I encountered at the restaurant during breakfast. Buffet breakfast has a decent spread. The location is good if you want to be really close to the train station - it's just right across the road. However, I won't stay in this area if I'll be in town for several days or don't need to rush to the train station. While the hotel was great, the surroundings felt unsafe. I also found other areas in Florence much cleaner.

Excellent location beside the railway station and shops nearby! Tram stop outside hotel to airport”

Very clean room, big comfortable bed and excellent buffet breakfast one of the best I've had in Italy! The breakfast staff were very helpful and attentive. The reception desk staffWere also very friendly and helpful! would definitely recommend this hotel and I would give it 10 out of 10! It is also only a few minutes walk to all the major sites!

Superb location ... friendly staff .... excellent room”

Cons : room a bit small but confortable

Near the Train”

Excellent location and proximity to the city centre and train line. Nice rooms good front desk service.