Florence ”

Was very impressed with C-Hotels Ambasciatori, we got a really great deal and I wasn't expecting the hotel to be as fantastic as it was for the cheap price we got, the location was perfect just a 10 min walk into the heart of Florence and there was also a parking garage directly under the hotel which was perfect for us as we were doing an Italy road trip, the price for 24H parking was 30 euro. Our room was large and had a big window, everything was very clean and overall we enjoyed our stay, I would book with them again!

great hotel”

We spent two nights in Florence and we were really pleased with our accommodation. The rooms were spacious, the bathroom was clean. We had a balcony, that had a view up to the hills, we enjoyed sitting out in the evening, watching the sun go down. The staff were really helpful and friendly, they always had time to help out when needed. The breakfast was plentiful and tasty. I wouldn't hesitate to recommend C-Ambasciatori and would definitely stay there again.

Excellent honeymoon experience!!! Wouldn't stay anywhere else :-)”

This is our third time stay in C-hotels in Florence. Twice in Ambassador and once in Joy hotel around the corner! Don't know where to start or stop complimenting this hotel as we are just in love with staying here every time. Excellent staff, special mention to Matteo at the front desk as he was a legend this time round... location superb just across the train station and close to all amenities... Excellent Trattoria restuarant below next door which we ate at every day we were there!!! Wouldn't stay anywhere else in Florence:-)

Great hotel for price & location ”

If you are looking for a hotel in a fantastic location, modern, clean and does not cost over the top, then C Hotels Ambasciatori in Florence is for you.

Brilliantly located hotel close to attractions in Florence”

The hotel is located across the road from the Florence Santa Maria Novella train station (there are other train stations in Florence!). My daughter and I arrived early but they allowed us to register, stored our luggage and delivered it to our room while we went exploring! So when we returned we only had to collect our key. Fantastic view from our bedroom. Superb beds, bathroom and WiFi. Great Breakfast. Staff were warm and welcoming. We had a brilliant time in Florence! Next door to the hotel is a fantastic restaurant accredited for its Beef and also Truffles. We went twice as it was so delicious! Book a table in advance if you can as it was packed both times. Very reasonably priced.

Great hotel and excellent location ”

Great 4 star hotel, big sized room and bathroom with a jacuzzi tub. Kettle, coffee, tea facilities in the room. Room had a view of the duomo. Location literally right beside the S. M. Novela train station. Once you walk out the hotel, you can see the hotel. Walking distance to the historical centre and shopping. Will definitely stay here again when visiting Florence.

Excellent! ”

This hotel is superbly located for the city centre, going to the Outlet malls and opposite the train station. There is absolutely no issue with safety contrary to what some people wrote, it’s perfectly clean and safe and comfortable to walk around. The hotel staff were great, they’re young, energetic and helpful. They gave me a free upgrade on the room on arrival and also helped me with buying tickets for the Outlet mall. The hotel is modern, clean, and great value for money considering what you get. I highly recommend this hotel to anyone visiting Florence, this will be my go-to hotel the next time I come to Florence with my whole family. Gracias!

Outstanding--Great location next to train station”

This is an outstanding hotel which is right next door to the Florence train station. It is also located right in the heart of Florence. The staff was extremely helpful, friendly and eager to help. The rooms are very comfortable, the breakfast is quite good the hotel is clean and well maintained. Would stay there again and would strongly recommend anyone visiting Florence to stay there.

Good and cheap hotel”

I've been twice in this amazing hotel and every thing that I can tell about - this is: We will be back again every time when we visit Florence. The hotel has great location, near the train station but not noisy and walking distance to historical centre. Staff is nice, polite, very cleen and large rooms, breakfast is very good. Very near in train stations

Impresive hotel room and recepsionist staff”

they didn't allow us to check in directly when we arrived at around 11am, but we can put our luggage while we travelled around florence. when we back around 4pm, we can check in to our room and the luggages was in our room already without any extra pay for porter service. recepsionist staff were professional and warm...as well as high quality on breakfast in terms of food quality. the hotel room is good and clean, old fashioned style but already renew and equipped with new furnitures and facilities ; enough space for 3 of us. our concern was on the elevator which is too old and not smooth at all.... hotel location is very good, just cross the street in front of Firenze SMN train station, and there's a supermarket nearby overall, it's quite good compare to the price and satisfaction

Perfect in every way”

walk out of the station on the right side exit and before you is the hotel .... check in was a pleasure with courteous staff giving you a map of florence without asking..... the room was superb overlooking the station without any of the street noise coming through.......bed soft and very comfortable.....the breakfast is outstanding with such a variation of food this is the best 4 star hotel i have stayed in throughout europe and would not consider staying anywhere else in florence if i ever return....

nice hotel and good location”

Pros: The location of the hotel couldn't be better; the hotel is just opposite the Santa Maria Novella train station in Florence and about 10 to 15 minutes to the Duomo. The decor of the hotel is modern and the rooms are nicely done up. The buffet spread at breakfast is decent. Cons: Prices of the rooms are on the high side. I would definitely recommend this hotel if cost isn't an issue.

location location location”

The greatest selling point is the location of the hotel. Next to Florence Santa Maria train station, main bus station and also the tram stop. Excellent for those travelling by train and also for visiting nearby areas. Room is small but clean. Counter service is excellent with english speaking staff who are helpful and friendly. Buffet breakfast is good with wide selection of food. Most tourist spots are within walking distance of hotel.

Great Location & modern rooms”

we had a good time staying at this hotel for 2 nites. it's so convenient as we arrived into florence by train from rome. the train station is just next to the hotel and it makes it so easy for us to get to our hotel with our luggages. except for the onging renovations that make it difficult to the hotel rooms, otherwise, it is a fantastic hotel. i will recommend anyone to visit florence to stay in this hotel. breakfast was great too!

Excellent! ”

Excellent!!! 5 Stars experience for our 3 nights stay there. 1) Location: Excellent! Just across the street is the train station- eating, shopping and exploring Florence were super easy for us! Supermarket is just across the hotel, too! 2) Definately value for money! I will visit Florenece and book this hotel again!! 3) The room is stylish and clean! 4) Staff are very friendly! 5) Shuttle bus to The Mall is just around the corner!

We met a racist employee 我们遇到了一个种族歧视的员工”

Everything is fine. Both the location and the room.But we met a racist employee on July 22th and 23th.We knew that the breakfast was from 6:30 to 10:30.But when we were walking to the breakfast place at 10:27 on July 22th，the employee which stood in front of the steps told us we just have 3 minutes to have breakfast.I agreed.But I noticed that there was still a lot of guests walking downstairs to have breakfast even if the time was 10:40.Then the next day,July 23th，we went breakfast at 10:25.Things happened again. The same women told me we only have 5 minutes for breakfast. But she didn't say anything to other guests in different racial. Then there was still lots of guests had there breakfast after the time was permitted. I don't know why they do this to us. But I think if you are an Asian or a black people,I really think you can find a better hotel.I heard that C-HOTEL is a chain hotel.I will never live in C-HOTEL later. Maybe one of their company cultures is being a racist.😄 大概都不错，无论是位置还是房间条件，但我们在7月22和23日遭遇了一位种族主义员工。事实上我们在提前了解以后得到早餐截止到10点30。但当我们在7月22日10点27分走到早餐地点时，站在台阶前的工作人员跟我们说只有三分钟的时间吃早餐，我表示理解。但当我看到10点40以后仍旧有其他客人下来吃早餐的时候，我明白我被种族歧视了。第二天，7月23日，我们在10点25分下楼，遭遇了同一位女员工，这次她跟我们说我们只有5分钟吃早餐，但她并没对我们前面和后面的白人们说任何话。然而依旧有很多顾客（白人）在他们所谓的规定时间以后下来开始吃早餐。我不知道他们为什么这样对待他们的顾客，但我觉得，如果你是一个亚洲人或者是黑人兄弟，尽量选个别的酒店吧。听说c hotel是个连锁，以后也不会再住这家公司的酒店了，毕竟种族歧视可能是他们的企业文化吧😄

Lovely rooms and great location”

The location was the best! It was across the street from SMN train station which was great for us because we flew to Florence and caught the cheap shuttle bus to SMN station and walked across the road to the hotel! The location is also great for sightseeing- short walks to Accademia gallery, ufizi and duomo as well as shopping. The staff were friendly and helpful. Breakfast was good standard European with some asian selections like congee. The room was a good size, nicely decorated and free wifi.

Ambasciatori Hotel”

The staff were fluent in English and generally very helpful. The rooms are big and have a separate sitting room. Internet access was easy to obtain and good value. The breakfast was very pleasant and comprehensive, with plenty of choices. Beds were comfortable, and the large baths/jacuzzis were a real bonus. The real benefit of this hotel is its convenient location just across the road from the station, and the 12pm checkout time meant that we could stroll over with our luggage with plenty of time to catch our train to Venice at 12.37. The centre of Florence is just a short walk away, we could reach most of what we wanted to do without having to call a taxi.

Exceptional”

Its was a great experience to stay in this hotel. Location is right across the street of the train station. All kind of transportation and main attractions are very close. staff are very polite, friendly and helpful. Rooms are quiet, tidy and the pathroom is super clean. I highly recommend it if anybody wants to stay in Florence.

Great location and excellent breakfast!!!”

Hotel is right outside the station. This helped us drop the luggage in the morning and then head to Pisa for half a day. Went around main Florence sites in the early evening and visited the museums next day after a hearty breakfast with good choices for everyone in the family. It was a great overnight trip from Rome to visit Pisa and Florence!!!