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Excellent8.1
Based on 199 reviews
84% would recommend to a friend
C-Hotels Diplomat
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9.3 Exceptional location
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9.3Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Bar

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Room choices
Comfort Room
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  • 15 m²
  • Non-smoking
  • 1 queen bed or 2 single bed...
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Superior Double Room
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  • 20 m²
  • 1 king bed or 2 single beds
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Small Double Room
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  • 12 m²
  • 1 double bed
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Single Room
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  • 1 single bed
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Economy Double or Twin Room
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  • 1 king bed or 2 single beds
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Economy Double or Twin Room with City View
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  • 1 king bed or 2 single beds
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Quadruple Room
...
  • City view
  • 30 m²
  • 2 double beds and 1 sofa be...
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Triple Room
...
  • City view
  • 20 m²
  • 1 single bed and 1 double b...
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Small Double
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  • City view
  • 12 m²
  • 1 double bed
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Double for Single Use
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  • 15 m²
  • 1 semi double bed
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Nearest essentials

Airports
  • 5 kilometers to
  • Florence Airport Peretola (FLR)
  • 58 kilometers to
  • Siena-Ampugnano Airport (SAY)
Public transportation
  • 100 meters to
  • Florence Santa Maria Novella Railway Station
  • 700 meters to
  • Firenze Porta A Prato Train Station
Hospital or clinic
  • 500 meters to
  • Cro Firenze
Pharmacy
  • 350 meters to
  • Farmacia
Convenience store
  • 100 meters to
  • Carrefour Express
Cash withdrawal
  • 20 meters to
  • ATM

More about C-Hotels Diplomat

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Verified guest reviews

Agoda Reviews (199)
Booking.com Reviews (970)

4.8

Filter by guest type:
  • Cleanliness 8.2
  • Facilities 8.1
  • Location 9.3
  • Room comfort and quality 7.5
  • Service 7.7
  • Value for money 7.8
  • Cleanliness 8.0
  • Facilities 7.0
  • Location 8.7
  • Room comfort and quality 6.9
  • Service 7.7
  • Value for money 7.9
  • Cleanliness 8.2
  • Facilities 8.3
  • Location 9.3
  • Room comfort and quality 7.6
  • Service 7.7
  • Value for money 7.8
  • Cleanliness 8.8
  • Facilities 8.0
  • Location 9.5
  • Room comfort and quality 7.9
  • Service 8.2
  • Value for money 8.1
  • Cleanliness 7.6
  • Facilities 7.0
  • Location 9.2
  • Room comfort and quality 7.7
  • Service 6.8
  • Value for money 7.6
Very good
  • Cleanliness 7.3
  • Facilities 8.5
  • Location 9.8
  • Room comfort and quality 6.0
  • Service 7.3
  • Value for money 8.0
  • Cleanliness 8.1
  • Facilities 8.3
  • Location 9.1
  • Room comfort and quality 7.3
  • Service 7.8
  • Value for money 7.7
Provided by verified guests of Agoda
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5.2
Malcolm from Philippines
Family with teens
Quadruple Room
Stayed 2 nights in April 2017
Above average”
We requested for a non-smoking room but the room smelled of smoke when we arrived. Their solution was to send a hotel staff with an aerosol spray. They offered to transfer us but admitted there would be a wait because the room was not yet ready. On our own we opened the windows and it took some time before the smell of smoke dissipated.
Reviewed July 31, 2017
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9.2
Seorim from South Korea
Couple
Small Double Room
Stayed 1 night in June 2017
Recommend(nice interior, kind staff, good location”
Recommend(nice interior, kind staff, good location)
Reviewed July 21, 2017
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8.0
Paraskevi from Australia
Couple
Comfort Room
Stayed 4 nights in June 2017
Very good”
Fantastic location just minutes from train station. Exit from the right rather than the front as it is more right than in front of train station. Walking distance from majority of attractions. Riccardo was a joy to talk to in the bar. Room was clean and comfortable. Breakfast could be improved. Noise from outside not a problem but as we did ask for a quiet room to be sure. All in all i would stay again. Sylvia on reception was very helpful.
Reviewed June 30, 2017
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5.6
ms from United Kingdom
Solo traveler
Comfort Room
Stayed 3 nights in March 2017
Good location, rooms very small and stuffy, not that modern”
Great Trattoria 5 minutes walk from the hotel. Opposite the train station which was good, nice bar friendly bar man. Reception not very helpful.
Reviewed June 04, 2017
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7.2
Kwee from Singapore
Solo traveler
Double for Single Use
Stayed 2 nights in May 2017
Very good”
Next to train station, decent room size, good wifi connection, proper breakfast. Cons: Unfortunately aircon goes hummmmmm (not a soft noise) all day & shower... i got only cold water at night & scalding hot water at late noon.. something wrong with the piping/heating system? Nevertheless overall a nice comfy stay.
Reviewed June 03, 2017
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8.4
Alfredo from Philippines
Couple
Small Double Room
Stayed 2 nights in April 2017
Dream trip.”
Nice tour to go to.
Reviewed April 27, 2017
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8.4
siew from Malaysia
Couple
Comfort Room
Stayed 2 nights in January 2017
Superb location”
Superb location just in front of train station. Very convenience ! Close to all the shopping area and beside is a Chinese restaurant with good food and reasonable price. There is a supermarket opposite the hotel beside train station. Overall very satisfied with everything
Reviewed March 25, 2017
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9.2
Jinde from Singapore
Group
Comfort Room
Stayed 2 nights in March 2017
Exceptional”
Excellent location, just beside the railway station but the trade-off is that you'll need to bear with the noise
Reviewed March 19, 2017
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8.8
Fay from Malaysia
Couple
Small Double
Stayed 1 night in February 2017
Clean room. Good location.”
Location is across street from Florence SM Novella Station. Walking distance to main tourist attractions. Clean room. Big balcony area but dusty (anyway, we didnt use it). Breakfast average. Overall is good.
Reviewed February 18, 2017
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10.0
Wing from Hong Kong
Couple
Small Double Room
Stayed 2 nights in November 2016
Nice location”
It's right opposite to the station. Spacious, nice balcony. The breakfast is average.
Reviewed February 14, 2017
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