C-Hotels Diplomat
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 C-Hotels Diplomat
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8.6
Excellent
7.1% this month
/10
(697 reviews)See what guests said
See map
9.5
Exceptional
Location rating score
Exceptional location - 240 meters from city center
Popular neighborhood
  • Central Sita Viaggi110 m
  • Florence Santa Maria Novella Railway Station120 m
  • Stazione di Firenze Santa Maria Novella120 m
  • Sogni in Carta130 m
  • Consorzio ITA170 m
  • Box Office Mojo170 m
  • Joshua Tree Pub190 m
  • Terravision City Sightseeing220 m
  • Poggiali e Forconi Galleria D'Arte240 m
  • Palazzo dei Congressi270 m
  • Free Wi-Fi

    C-Hotels Diplomat

    9 Luigi Alamanni Street, Historical Center, Florence, Italy, 50123 - See map

    This property is in high demand!

    Booked 51 times

    "Location-wise, this hotel is ideal for people who likes to be near to the train station, bus station, tourist attractions, good restaurants and cafes."
    How H. - June 28, 2018
    Exceptional reputation
    Recommended by 93% of guests
    Excellent cleanliness
    8.7 rating for cleanliness
    Excellent service
    8.5 rating for service
    Excellent facilities on premise
    8.2 facilities on premise
    • 120 meters to public transportation

    • Airport transfer

    • Located in heart of Florence

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Property ranking|Compared to 7,224 Florence properties
    See all rankings
    Value for money score
    8.4/10
    Location score
    9.5/10
    Cleanliness score
    8.7/10
    Room comfort score
    7.5/10
    Better than
    99
    %
    of Florence properties
    Better than
    99
    %
    of Florence properties
    Better than
    99
    %
    of Florence properties
    Better than
    99
    %
    of Florence properties
    Value for money8.4
    Location rating9.5
    Nearest airportFlorence Airport (FLR)
    Distance to airport4.6 km

    Rooms available at C-Hotels Diplomat

    7.5
    Very good
    Room comfort & quality
    Economy City View Double Room
    Economy City View Double Room
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Comfort Room
    Comfort Room
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Economy Double or Twin Room
    Economy Double or Twin Room
    ...
    • Room size: 15 m²/161 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Triple Room
    Triple Room
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Single Room
    Single Room
    ...
    • Room size: 12 m²/129 ft²
    • Shower
    • 1 single bed
    Enter dates to see prices
    Double for Single Use
    Double for Single Use
    ...
    • Room size: 15 m²/161 ft²
    • Shower
    • 1 semi double bed
    Enter dates to see prices
    Quadruple Room
    Quadruple Room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    Enter dates to see prices
    Economy View Room
    Economy View Room
    ...
    • Room size: 18 m²/194 ft²
    Enter dates to see prices
    Economy Room
    Economy Room
    ...
    • Room size: 18 m²/194 ft²
    Enter dates to see prices
    Executive Double Room
    Executive Double Room
    ...
    • Room size: 25 m²/269 ft²
    Enter dates to see prices

    What people love about C-Hotels Diplomat

    • 9.2
      Exceptional

      "Definitely will be my first choice to stay in Florence when I come back."

      Claudia F.

      |

      July 22, 2018

    • 10.0
      Exceptional
      Location

      "Location was perfect, a 5min walk to the centre which was great for us."

      Bethan

      |

      April 16, 2018

    • 10.0
      Exceptional
      Staff 

      "The hotel is new and staffs are extremely friendly and helpful."

      Tiong

      |

      January 6, 2019

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    More about C-Hotels Diplomat

    More about C-Hotels Diplomat

    10.0
    Exceptional

    "It is located right opposite the train station and a nice 15..."

    Tiong

    |

    January 6, 2019

    An overview

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    Most talked about facilities

    Breakfast
    46 mentions
    Housekeeping
    23 mentions
    Internet
    8 mentions
    Food & Dining
    4 mentions

    What they offer

    10.0
    Exceptional
    Cleanliness

    "The hotel was super clean, enough room for two in the twin r..."

    Bethan

    |

    April 16, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of C-Hotels Diplomat from real guests

    Overall rating
    8.8
    Excellent
    From 2103 reviews
    Provided by verified guests of
    Agoda Reviews (697)Booking.com Reviews (1406)
    Rating via Agoda8.6
    /
    10
    Excellent
    7.1% this month
    Cleanliness8.7
    Facilities8.2
    Location9.5
    Room comfort and quality7.5
    Service8.5
    Value for money8.4
    High score for Florence
    Rating
    9+ Exceptional (187)
    8-9 Excellent (86)
    7-8 Very Good (90)
    6-7 Good (30)
    <6 Below Expectation (28)
    Time of the year
    Mar - May (111)
    Jun - Aug (120)
    Sep - Nov (103)
    Dec - Feb (87)
    All guests (697)
    All room types
    All languages

    Show reviews that mention 

    Showing 421 verified guest comments
    12345
    10.0
    Exceptional
    Meng
    Family with teens
    Triple Room
    Stayed 2 nights in July 2019

    satisfied with everything ”

    definitely worth recommendations to others! good location, comfortable room and friendly staff. very satisfied with the hotel!

    Reviewed July 22, 2019
    9.6
    Exceptional
    Ai from Singapore
    Solo traveler
    Double for Single Use
    Stayed 4 nights in March 2019

    Value for money! ”

    Awesome location directly opposite the SMN train station. If you signed up for day tours or shopping to The Mall ' the pick up points are 5 mins from the hotel. After the day tours and trip to factory outlet, you do not need to walk a long distance back to hotel as the drop off are usually round the corner. Walk to Duomo and shopping spots and museum is about 15 mins.. Many interesting shops along the way so i don't mind walking. Clean and cosy room. During winter/spring, you may need to open the windows as there's no AC and may get stuffy. Of cos with that come a few mozzies :-) Attentive and friendly staff... Rooms didn't come with kettle but they very quickly got me one upon request. The toiletries are The Comfort Zone spa range which is a pleasant surprise. The bar provides light snack and drinks if you need to hang around before heading to airport. Enjoyable stay. Will def return if I'm back in Florence :-)

    Reviewed April 03, 2019
    10.0
    Exceptional
    Tiong from Malaysia
    Couple
    Economy Double or Twin Room
    Stayed 1 night in January 2019

    Perfect ”

    I'm a frequent traveller and i would say this hotel is one of the best hotel that i ever stayed. It is located right opposite the train station and a nice 15 minutes walk to downtown. The hotel is new and staffs are extremely friendly and helpful. There are two good Chinese restaurants beside the hotel. I would totally recommend this hotel.

    Reviewed January 06, 2019
    8.8
    Excellent
    Kenny from Malaysia
    Couple
    Economy Double or Twin Room
    Stayed 2 nights in November 2018

    Convenient Location”

    Less than 5 mins walk from the Florence central station. Lots of chinese food around the area. There is also a shuttle bus to the Mall outlet right behind the hotel with frequent trips. They serve 4 bottles of water everyday - 2x Sparkling and 2x Still waters. S.Pellegrino brand water. Good stuff.

    Reviewed November 17, 2018
    8.8
    Excellent
    Joyce from Philippines
    Family with teens
    Triple Room
    Stayed 2 nights in June 2019

    Good location, right across the train station and near the shuttle bus terminal (to The Mall).”

    Good breakfast and room feels spacious even with 3 adults.

    Reviewed June 24, 2019
    10.0
    Exceptional
    Di from Singapore
    Couple
    Economy Double or Twin Room
    Stayed 2 nights in June 2019

    Exceptional”

    The breakfast is really good and value for money!

    Reviewed June 19, 2019
    8.8
    Excellent
    Chi from Hong Kong
    Couple
    Comfort Room
    Stayed 3 nights in March 2019

    Next to the train station”

    Good location just 1 mins walk to the train station and 10 mins to the Duomo. Room is modern and huge. Lot of space in common area. The hair dryer was mount too high.

    Reviewed May 06, 2019
    8.8
    Excellent
    Luke from Singapore
    Couple
    Economy Double or Twin Room
    Stayed 3 nights in May 2018

    Comfortable”

    It was all good. The place was just next to the train station hence it is very convenient for us as we travelled in from Rome. Staffs are very friendly helpful and their room + toilet are very clean thus we are very happy with our 3 days stay.

    Reviewed May 30, 2018
    9.6
    Exceptional
    Annop from Thailand
    Couple
    Economy Double or Twin Room
    Stayed 2 nights in April 2018

    Will stay there again”

    We stayed three times during our visits to Florence (2,2 and 1 nights). The hotel is near the train station. The staff are friendly. The breakfast is great. Supermarkets are nearby. Don't forget to check out the Chinese restaurant next door. The price is reasonable and the staff are very helpful.

    Reviewed May 02, 2018
    8.4
    Excellent
    siew from Malaysia
    Couple
    Comfort Room
    Stayed 2 nights in January 2017

    Superb location”

    Superb location just in front of train station. Very convenience ! Close to all the shopping area and beside is a Chinese restaurant with good food and reasonable price. There is a supermarket opposite the hotel beside train station. Overall very satisfied with everything

    Reviewed March 25, 2017
    9.3
    Exceptional
    Kay from Singapore
    Couple
    Comfort Room
    Stayed 2 nights in February 2013

    Super near to Train station”

    Room is very clean and cosy

    The hotel is perfectly located opposite the train station. Once out of the train station, look to the right, cross the road and walk 30m to the hotel. For visits, there are all only 15 minutes to 30 minutes walk from the hotel. Do request a free map from the hotel reception staff (who are friendly and polite). The hotel is also near to eateries where you will be spoiled for choices at reasonable prices. A very nice breakfast environment with very friendly staff to welcome you. Heater control for the room is easy to manage and control for a comfortable night sleep.

    Reviewed March 07, 2013
    9.0
    Exceptional
    Queenie from Hong Kong
    Couple
    Comfort Room
    Stayed 3 nights in December 2012

    Great locations”

    Excellen. Locations, lovely breakfast

    Hotel is 2 minutes away from railway station. Good for travellers like us carrying large luggages. Room size is not enough for 2 suitcases but not still acceptable. Breakfast room is modern and food variety is good in Europe style. Reception service is quick and nice. We are definitelu stay again in next trip in Florence.

    Reviewed December 31, 2012
    8.0
    Excellent
    Ezlin from Malaysia
    Couple
    Comfort Room
    Stayed 2 nights in December 2012

    Great location a big plus”

    next to train station like only across the road

    very strategically located hotel. The receptionist is very helpful even to the extend of helping us with out Italia sim card. The room is good enough and consider big for european standard actually. The spread at the breakfast buffet was great and the hotel is only next to Santa maria Novella Train station. it is also next to the bus station which easy for us since we are going for outlet shopping and the shuttle is only next door. IT is also a walking distance to duomo and the via tounabouni for branded goods shopping. There is a mini market in front of the hotel incase u wanna get few essentials stuffs too.

    Reviewed December 20, 2012
    8.3
    Excellent
    JIA
    Couple
    Stayed 3 nights in December 2011

    Lovely hotel with good service”

    Location, clean rooms

    The hotel is located just outside the train station in Florence so it does not get any nearer than that. There is a supermarket just opposite the hotel so it is also very convenient to stock up on water and food. All the attractions and boutiques are within walking distance. Be sure to visit Rialto bridge but do not get cheated at the ice cream / waffles shop just below it. The hotel staff are friendly enough to assist you with any questions. The TV in our original room was not working and they changed our room to a bigger room for the second night. It was at least a good gesture instead of just apologising without any action.

    Reviewed January 02, 2012
    10.0
    Exceptional
    Yong from Singapore
    Couple
    Economy Double or Twin Room
    Stayed 2 nights in February 2019

    Great service,great location,great place to be”

    The hotel location is just in front from the station firenza,go to city just need to walk about 7-10 minutes! If you want to the mall luxury mall there have private bus to bring you the waiting location is just behind the bus ! I’m so grateful the reception beautiful lady free upgrade my room to executive ! It made I have a wonderful Valentine’s Day with my wife ! Thanks

    Reviewed February 15, 2019
    10.0
    Exceptional
    Williem from Indonesia
    Group
    Economy Double or Twin Room
    Stayed 1 night in December 2018

    SUPER GREAT LOCATION, NICE INTERIORS”

    Definitely won't regret choosing this place to stay in Florence. It located exactly in the front of train station, in the heart of the city. The thing I liked the most was the interiors was very nicely decorated, the color tone and the lighting ambiance made our stay was comfortable. The staff always very friendly and helpful, they recommended us the best local recommendations of restaurant and nice shop. We had the best stay in this hotel! totally worth the price

    Reviewed January 11, 2019
    9.2
    Exceptional
    Robin from Australia
    Couple
    Comfort Room
    Stayed 1 night in September 2018

    Great Service and great location”

    We booked last minute as had issues with another accomodation. Turned up at 0930 and the guys at reception were very good in getting us a room ready within the hour. They were very accomodating for us to borrow the iron/ironing board and getting the tea station for us to make a cuppa! The location is next to the Train station which was great for us catching an early train the following morning. It wasn't that noisy surprisingly with I think, 2 double glazed windows. The room was very modern and exceptionally clean ( no musty smells,etc). The bathroom was large and the water temp and pressure (shower in bath) was great. Would definitely stay again if in Firenze.

    Reviewed September 25, 2018
    8.0
    Excellent
    Li from Singapore
    Couple
    Economy Double or Twin Room
    Stayed 4 nights in March 2019

    great location!”

    great location! the room is clean though the room can get stuffy at times. nicely furnished!

    Reviewed April 02, 2019
    9.2
    Exceptional
    KWAN from Hong Kong
    Couple
    Economy Double
    Stayed 2 nights in December 2018

    A bit pricey but it worths ”

    It’s located right across the main train station. Trendy room and decoration. And love their breakfast!

    Reviewed December 30, 2018
    10.0
    Exceptional
    Engilou from Philippines
    Couple
    Economy Double or Twin Room
    Stayed 3 nights in November 2018

    Location is a plus!”

    Very new and modern hotel! Love the modern look of the room! walking distance to the train station.

    Reviewed December 08, 2018
    12345
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    • Exceptional location
    • Cupola del Brunelleschi
    • Florence Santa Maria Novella Railway Station is within 0.12 km