Arabella Hotel and Spa
Arabella Hotel and Spa
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Llit King Delux Arabella Hotel and Spa
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Arabella Hotel and Spa

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8,2
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Opcions d'habitació
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Confort i qualitat de l'habitació
Suite Deluxe (Deluxe Suite)
Suite Deluxe (Deluxe Suite)
...
  • Veure: llacuna
  • 63 m²/678 ft²
  • 1 llit extragran
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Suite Presidencial (Presidential Suite)
Suite Presidencial (Presidential Suite)
...
  • Veure: llacuna
  • 116 m²/1249 ft²
  • 2 llits individuals i 1 lli...
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Llit King Delux (Deluxe King Bed)
Llit King Delux (Deluxe King Bed)
...
  • Veure: muntanya
  • 42 m²/452 ft²
  • 1 llit extragran
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Deluxe Grand - Llit King (Grand Deluxe King Bed)
Deluxe Grand - Llit King (Grand Deluxe King Bed)
...
  • Veure: llacuna
  • 42 m²/452 ft²
  • 1 llit extragran
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Suite ALT Deluxe (ALT Deluxe Suite)
Suite ALT Deluxe (ALT Deluxe Suite)
...
  • Veure: muntanya
  • 63 m²/678 ft²
  • 1 llit extragran
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Suite de luxe balcó (Deluxe Suite Balcony)
Suite de luxe balcó (Deluxe Suite Balcony)
...
  • Veure: llacuna
  • 42 m²/452 ft²
  • 1 llit extragran
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Indiviual Delux (Single Deluxe)
Indiviual Delux (Single Deluxe)
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    2 Llits Delux (Twin Deluxe)
    2 Llits Delux (Twin Deluxe)
    ...
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      Doble Delux (Double Deluxe)
      Doble Delux (Double Deluxe)
      ...
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        Comentaris recents de clients

        Comentaris d'Agoda (24)Comentaris de Booking.com (851)
        8,2
        Excel·lent
        Basada en 24 comentaris
        Selecciona el tipus de viatgers
        Neteja8,9
        Serveis6,4
        Ubicació8,6
        Confort i qualitat de l'habitació8,8
        Servei8,5
        Relació qualitat preu7,1
        Proporcionat per clients autèntics de Agoda
        Filtra els comentaris per:
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        Tipus d'habitació
        Llit King Delux
        Suite ALT Deluxe
        Deluxe Grand - Llit King
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        19 comentaris d'hostes verificats
        8,7
        John, Sud-àfrica
        Família amb nens grans
        Suite ALT Deluxe
        Estada d'una nit en de desembre de 2015
        one night breakaway”
        the spa,the position, the ambience
        we went to the pool restaurant and ordered a caesar salad . It came with no bacon nor egg. When we pointed it out they immediately rectified the situation. My son went and paid the bill without being aware of it. I then asked for the bill and it was handed to me and was about to pay when my daughter in law came to say that it had been settled. Would they have taken the money twice? surely it is indicated on their computer system that it is paid for. We had booked a room for three. The room only had two spa gowns . my daughter stayed an extra night and paid a deposit of R1000 with her debit card. When she left they said they would credit her card that day. being Friday. She phoned on the Monday as the money had not gone through and again on the Tuesday . On the Wednesday they said to her they needed her bank details . Why was this not requested up front? They then said they can only credit on a Friday so she would have to wait. I don't think that this is very good service.
        Comentat el 28 de desembre 2015
        9,0
        faiza, Sud-àfrica
        Família amb nens grans
        Llit King Delux
        Estada de 2 nits en de gener de 2015
        Great Stay”
        Breakfast, staff, spa
        I had the most relaxing pleasant stay. Will definitely go back!
        Comentat el 13 de gener 2015
        9,3
        mauris, Israel
        Grup
        Estada d'una nit en de gener de 2015
        a very pleasant experience ”
        the location, the fantastic view, the SPA
        Comentat el 11 de gener 2015
        7,3
        shirley, Sud-àfrica
        Parella
        Deluxe Grand - Llit King
        Estada de 2 nits en de gener de 2015
        Nice weekend break”
        Firstly it is close to Cape town, it is in a very pretty area, and i thought the breakfast buffet was really fantastic.
        When I read previous comments I was rather concerned. I guess we were lucky. We never had any problems with hotel or the staff. But I must agree the hotel is not a 5 star, more 4 star +. It is somewhat tired and need a freshing up. For South Africans especially the dinner is very expensive, and not so great. They are lacking something at night, like a bit of light music, or some entertainment. Breakfast buffet was world class. The day we were due to leave our toilet was leaking badly, so did report it, and for the entire length of our stay, our balcony had not been cleaned, empty coke can and packet!!! that's not 5 star!!
        Comentat el 06 de gener 2015
        5,7
        Philip, Estats Units
        Parella
        Llit King Delux
        Estada de 2 nits en de novembre de 2014
        Very Disappointed not likely to return”
        Very disappointing. No service not even poor service. No bellman. Front desk always busy. Concierge, if you call it that uninformed, unhelpful, business centre printer not working. Lame excuses surliness abounds. Worker took food out of our room without leave. All this in 24 hours...happy to. Westin needs to return to management. Turned a lovely situation in a disaster by cutting staff and salaries.
        Comentat el 13 de novembre 2014
        9,3
        Johan, Suècia
        Parella
        Estada de 2 nits en de novembre de 2014
        Great golf and spa experience”
        The combination of golf, spa and beautiful environment was great
        We had a couple of very nice days with golf, spa treatments, visits to Hermanus for whale watching. Great relaxing days in a beautiful place. Recommend to take the coastal road back to Cape Town
        Comentat el 12 de novembre 2014
        8,7
        Nerisha, Sud-àfrica
        Família amb nens menuts
        Estada de 2 nits en de desembre de 2012
        A little piece of paradise”
        Spacious rooms and great for kids
        lovely stay, good food and friendly service. we were taken back with the stunning location of this resort which is close proximity to hermanus. we even got to enjoy the spa at the resort whilt our 2 year old was well taken care off by professional baby sitter. will highly recommend to family and friend and will definitely return,
        Comentat el 07 de gener 2013
        4,7
        nadeem, Sud-àfrica
        Parella
        Estada d'una nit en de juny de 2012
        beautiful hotel with absolutely terrible service.”
        large rooms, beautiful hotel.
        i have stayed at this hotel twice. both times i have been terribly dissapointed. on the first occassion they did not have a room for us and management put us in a house a few minutes drive from the hotel. on the second occassion the hydro pool was not working. we were not informed of this when we booked. management said that they e-mailed the guests but this was not the case. management did not compansate us and did not seem bothered about our complaint. they dealt with us with total disregard.
        Comentat el 29 d'agost 2012
        10,0
        Diana, Suïssa
        Persona que viatja sola
        Estada de 2 nits en de març de 2012
        Perfect hotel for a golfholiday”
        Golf and Spa
        The hotel offers a great Golfcourse and a excellent Spa. The formal dinner rooms offers a great range of south african food.
        Comentat el 02 d'abril 2012
        8,0
        Deirdre, Regne Unit
        Parella
        Estada de 2 nits en de febrer de 2012
        Really great location and views. ”
        Good size rooms with views over golf course and lagoon.
        Hotel has excellent facilities - outdoor pool is particulrly nice. Excellent staff. The dining room and food is a let down in an otherwise excellent facility. Breakfast is very good but dinner food and restaurant is disappointing.
        Comentat el 29 de febrer 2012
        9,0
        Barry, Sud-àfrica
        Parella
        Estada de 2 nits en de febrer de 2012
        Hotel for the golf enthusiasts but less for others”
        Great rooms, nice location, good service, very good food
        clearly a 6 star quality hotel with spacious luxury rooms. we enjoyed lounging at the poolside and the comfort of the room. what wasn´t clear to us at the beginning is that most people come here to play golf and there is very little else to do. we did enjoy spending time visiting hermanus (which was about 30 mins), betty´s bay, kleinmond and other nearby places.
        Comentat el 20 de febrer 2012
        8,0
        Jannie, Sud-àfrica
        Parella
        Estada d'una nit en d'agost de 2011
        Beautiful hotel end staff very service orientated.”
        location en scenery
        althouh short stay we really enjoyed it. could pensioners from rsa not qualify for a discount?
        Comentat el 29 d'agost 2011
        10,0
        David, Sud-àfrica
        Parella
        Estada d'una nit en de juliol de 2011
        5 star everything”
        Luxury rooms, first class service, excellent facilities incl. golf course and spa
        Fourth time staying there. Will continue to go there. 1st class service and facilities evertime
        Comentat el 03 d'agost 2011
        8,3
        Zeenat, Sud-àfrica
        Parella
        Estada de 3 nits en d'abril de 2011
        beautiful resort with 5* international look & feel”
        golf course, stunning views, breakfast spread
        The hotel was very busy with kids running all over the place - perhaps the management could consider having designated quiet areas for couples to relax. At times, it felt like a market with the constant buzz and chaos. There were also alot of locals coming to the spa or the golf course for the day , hotel guests should have first preference to the facilities. In general, the resort is stunning and we enjoyed our stay. The restaurant staff are very professional.
        Comentat el 31 de maig 2011
        9,3
        Adel, Sud-àfrica
        Parella
        Estada de 2 nits en d'octubre de 2010
        Luxury Hotel with good service”
        Location: close to many good wine farms in the Overberg. Excellent facilities
        None experienced
        we visited arabella western cape hotel and spa as part of our annual "honeymoon" vacation. we normally select romantic self catering accommodation in interesting locations, but decided to spoil ourselves with a bit of luxury inbetween. especially enjoyed sushi and drinks in the cigar lounge area. will have to come back to experience the spa as our time here was limited.
        Comentat el 18 de desembre 2010
        9,3
        Lesley, Regne Unit
        Parella
        Estada de 2 nits en de desembre de 2009
        Arabella Western Cape Hotel”
        The Arabella Hotel is in a wonderful setting 20 minutes from Hermanus. The hotel has elegant rooms, a wonderful swimming pool, excellent spa and beautiful setting over an inlet from the sea. It is one of the most stunning and peaceful settings of any hotel that I have stayed in, but may be slightly isolated for some.
        The hotel may be a bit isolated for some but this is fine if you are looking for somehwere to relax. My husband plays golf and although he enjoyed his game very much he said that the course is very difficult- so bear this in mind if you are a beginner as it wouldn't be suitable.
        We had two very enjoyable nights at the Arabella and I would go back again - especially as a touring base for the surrounding country and especially if you wish to visit hermanus (20 mins away). The room we were given on arrival was on the ground floor behind a high hedge facing the swimming pool, but the hedge meant that our view from our terrace was completely obscured. As we had booked to stay at the Arabella beacuse of the outstanding location this was a disapointment. However, we raised this matter with the hotel manager and we were moved the following evening (once a room became available) to a higher level with an excellent view of the pooland surrounding countryside. The best views are on the 'lagoon' side of the hotel but these were for reserved for the higher grade,higher rate rooms which we were not aware of when we booked. However, as we had secured a very reasonable rate through Agoda we could not really object to not being given one of these.
        Comentat el 07 de gener 2010
        10,0
        Midhat, Estats Units
        Parella
        Estada de 2 nits en de novembre de 2009
        Arabela Western Cape”
        Superb position and beauty of the estate and laguna. Staff very friendly, cleaning very good, nicely arranged Spa.
        Toilet space needs better ventilation.
        Reservation through Agoda has been quick and efficient, and the rates obtained were very reasonable for the category of the hotel. The hotel is superb.The rooms nicely placed whether they look to laguna, as was ours, or towards the swimming pool. The feeling of a luxury hotel is evident, as the services and staff are on that level. The athmosphere of a resort and golf course and to good impression. The food is also very good, the quality and variety wise.One can spend a few days without going out of the compaund as there are so many things to do. We tried the Spa and were very pleased with athmosphere and staff expertise. We will definitely recommend the place to our friends and booking through Agoda.
        Comentat el 22 de novembre 2009
        6,3
        Horst, Alemanya
        Parella
        Estada de 2 nits en de gener de 2015
        langsam muss man renovieren.....”
        Golfplatz, Pool,
        ..das Haus muss dringend renoviert werden, das Personal geschult....
        Comentat el 27 de gener 2015
        8,7
        Nicole, Suïssa
        Parella
        Estada de 3 nits en de gener de 2015
        Sehr schöner Ort ”
        Wunderschöne Lage, toller Golfplatz, sehr gutes Frühstück
        Comentat el 11 de gener 2015
        Aquest allotjament agrada molt als viatgers. No deixis passar aquesta oportunitat!

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