Comentaris recents de clients

Selecciona el tipus de viatgers
Excel·lent



de 293 comentaris
  • Neteja 8,8
  • Ubicació 8,8
  • Comoditat de l'habitació/Nivell 8,7
  • Actuació del personal 9,1
  • Relació qualitat preu 8,8
  • Menjar/menjador 7,6
Ordenar per

Terence, Austràlia
Persona que viatja sola
Superior
Estada de 2 nits en d'agost de 2014
This was a first class hotel.
The staff went out of their way to help me, thay got medicine for me when I was sick after after Halong Bay trip, had private car to take me to Airport, room servive meals .
The staff went out of their way to help me, thay got medicine for me when I was sick after after Halong Bay trip, had private car to take me to Airport, room service meals from their in house restaurant, staff members English language was excellent. This was an excellent Hotel which I will gladly re-book. Regards Terence Yorkshire
Comentat el 05 de setembre 2014

Ulrich, Alemanya
Parella
Delux
Estada de 2 nits en d'agost de 2014
Excellent
Service Quality, friendliness staff, value for money
Very good
Comentat el 04 de setembre 2014

Yenny, Indonèsia
Parella
Superior
Estada de 2 nits en d'agost de 2014
Very kind & helpful staff make our stay convenient
All the staff are very kind and helpful. The hotel location is strategic, near the city center and the room was nice.
It was really great to stay at Aranya hotel. Especially for the hotel staff,they are very kind, helpful,and really care about their guests. The location is very strategic, so we can go to the city center by walking (to Hoan Kim Lake, Ho Chi Minh Maoseleum, Dong Xuan market, etc).
Comentat el 21 d'agost 2014

HILKIANUS, Indonèsia
Parella
Superior
Estada d'una nit en de juliol de 2014
A Superb Strategic Hotel
Staff are very friendly & informative yet fluent in English, cozy room & clean, strategic location to all attraction in Hanoi
Amazingly all staffs were very fluent in English, helpful & friendly. Location nearby to famous food hawkers, tourist interest etc. Room was spacey, comfort and quiet. Highly recommended. DIrectly fall in love to Aranya Hotel.
Comentat el 18 d'agost 2014

Spencer, Regne Unit
Parella
Superior
Estada d'una nit en de juliol de 2014
Centrally located hotel
Location, caring staff, the room
Comentat el 06 d'agost 2014

yessy, Indonèsia
Grup
Superior
Estada de 3 nits en de juliol de 2014
Friendly staff, good location
Friendly staff, near to hoakim lake, fast internet comnection, tasty breakfast menu
Actually we just planning 3 night from 6 days at hanoi, but because excellent service from this hotel. So we decided to stay longer at this hotel
Comentat el 05 d'agost 2014

Koh, Singapur
Grup
Superior
Estada d'una nit en de maig de 2014
Aranya Hotel - friendly staff
Location, friendly staff and clean room
Great experience, the room is very clean and tidy. The location is good, able to travel around by foot. The staff is friendly and helpful
Comentat el 31 de juliol 2014

Meaghan, Austràlia
Parella
Superior
Estada d'una nit en de juny de 2014
Best hotel we stayed at!
Customer service
We enjoyed our stay here very much! It was clean, the room was well serviced and the breakfast was exceptional. But what really put this hotel above others was the customer service. The staff at this hotel were very accommodating. They organised tours for us, gave us recommendations of places to go, allowed us to shower before and after our tours (even when our official stay was finished), booked flights for us and even rang the airline to arrange a flight change (free of charge!) when we were going to miss flights because our train back from Sapa was running late. All of the staff were friendly, cheerful and very helpful. We stayed in 5 different hotels throughout Vietnam and this was by far the best. We would recommend it to everybody!
Comentat el 29 de juliol 2014

WOOI, Malàisia
Parella
Delux
Estada d'una nit en de juliol de 2014
Great
Front Desk Great Service, Room Cleanliness, Good Breakfast served
Hotel staff friendly and very helpful, good room service, Especially staff name Nguyen Thi Anh very nice and provide helpful information. Overall is very good, will came back same hotel again in future.
Comentat el 17 de juliol 2014

Stephen, Estats Units
Persona que viatja sola
Delux
Estada de 3 nits en de juny de 2014
nice hotel - great staff
the staff, clean, comfortable
This is the second time I have stayed here and both times it was great. The staff are exceptionally friendly and helpful with very good English. The hotel has good food and is also close to other good places to eat and drink. We like staying here.
Comentat el 02 de juliol 2014


1

Seleccioni el programa de fidelització

PointsMAX
Idioma
Programa de fidelització A Programa de fidelització A
Programa de fidelització B

Al menú, faci clic a PuntsMAX i seleccioni el seu programa de fidelització favorit.

2

Esculli l'oferta de punts

Habitació d'hotel A
Informació de l'habitació
Guanyi
5.000 punts

Esculli l'habitació i les opcions de punts per a l'allotjament seleccionat.

3

Introdueixi la identificació de membre

País del passaport
Identificació de membre del programa
1234

Introdueixi el número de membre per al programa seleccionat quan completi la seva reserva. Els punts se li afegiran al seu compte després de la sortida de l'allotjament.

Comencí aquí i seleccioni el seu programa favorit: