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Hotel comfortable y tranquiilo”

Habitaciones limpias, bien equipadas y muy comfortables, servicio atento. El complejo es muy tranquilo pero está cerca del pueblo para ir a cenar. Servicio de lavanderia muy caro comparado con otros sitios

Excelente ubicación ”

Si es verdad q los cuartos se ven descuidados , me refiero , q las llaves de las duchas se ven gastados y en necesidad de ser cambiados , la ducha de mi baño le faltaba un panel entero de vidrio , el cual pedí q fuera arreglado pero al parecer estaba fuera de las posibilidades del manager . Por otro lado los cuartos los limpian todos los días , la gente q trabaja es muy amable , el desayuno incluido cuenta con variedad para todos los gustos , desde una estación para huevos en todas sus formas , otra estación de frutas , y estofados , salchichas , tocino , q me Pareció bueno , nada fuera de lo normal pero bueno . La impresión q me dio es q han renovado algunos cuartos sobre todo los bungalows q es donde mas cobran , los edificios son antiguos pero se encuentran descuidados por el dueño . , nosotros pasamos más tiempo en la playa q en el dormitorio , así q verdaderamente por el precio q pagamos por el standard room , desayuno incluido pero una maravillosa playa fue ok !

Muy bueno, pero....”

El sitio es encantador, tiene unos jardines que en conjunción con la salida a la playa hacen un escenario realmente bonito. La ubicación es buena aunque es imprescindible alquilar moto para ir al pueblo o a otros sitios de interés. Sin embargo por el precio está muy bien, incluyendo el desayuno. El fallo! el personal, no son especialmente simpáticos y hablan muy poco inglés lo cual complica mucho ciertas gestiones o necesidades especiales.

Aceptable ”

Ubicacion excelente, el restaurante malo y el personal del restaurante tambien malo - muy malo

Suficient”

Los servicios del hotel no existen, la limpieza bastante mala.

Mejorable”

Mala relación calidad precio muy caro para lo que ofrece. Servicios y atención del personal muy deficiente.

Easy communication”

Everything is easy if you are not able to speak vietnamese here. The staff could speak English and mandarin very well. John's tour is just at the main road (5 minutes walk). Facilities suits the price offered, but improvable.

This is paradise ”

Very lovely beach front property. It's what you would imagine. Beach front, uncrowded. Fun waves to play in. The world's plastics do wash up on shore but that isn't their fault. They clean up often. Rooms and bathrooms are large. Lovely covered decks out front. Delicious breakfasts with different Pho each day, lots of choices. Great atmosphere. Lots of restaurant choices within walking distance. Some geckos in room but they eat bugs and didn't bother us. Adds to ambiance. Bugs not a problem at resort. Long stretch of beach also.

Great place ”

Highly recommend this place for couple, family trip or business trip as well, worth of money, polite staffs, restaurant has good food with affordable price especially tasting VNese cuisine. However if there is swimming pool, this will be perfect.

Acadia resort Phu Quoc 5 nights June 2019”

Customer service & property maintenance fell short of expectations to put it mildly. In fact, it’s the worst we had experienced in our 3 months vacation around Vietnam & others. Even our prior 4 nights stay in Phu Quoc was very much better. Just to name a few issues with Acadia during our stay. TV was like snow screen. Called front desk twice in different times still no one comes. Third time and was told perhaps weather conditions. When I insisted someone must come then finally happened and it was the clear sign of defective cable. House keeping also not clean. Room phone sporadic. When our last night stay we need to leave early just before breakfast, they wouldn’t do any extra out of their way to provide. In spit of having a premium ocean view room, rattle sounds in night due to wind. However location is pretty good & beach front. Breakfast is good & dining staffs are better.

VERY GOOD ALL”

VERY GOOD ALL

VERY GOOD ALL”

VERY GOOD ALL

Amazing staff & service!”

I loved my stay at Arcadia Phu Quoc Resort! The staff provided excellent service and were very warm and friendly. They helped me book a taxi to the airport & kept my things for me behind their desk when I went on a morning tour. I also loved the private beach front! It was very relaxing and clean. The room itself was great. I really liked the ocean view, and everything was neat. The only thing I didn't like so much was the food in the restaurant. The breakfast was good, but I didn't like the dinner I got there. But there are a lot of restaurants in the area just a 5-10 min walk away. I would definitely recommend booking this resort!

Quiet, comfortable, and all staff friendly and helpful”

Mostly what we expected . Easy access to the beach. Clean surroundings. Facilities for in-room massage would have been convenient. Room service food available basic. More choices should be available .

LOVELY MOMENT AT ARCADIA RESORT”

The resort location is right at the beach. I can have sea view from my room and walk to the beach just 100 meters. I booked one premier room with double bed for 2 people. My friend and I like this room a lot as it's quite large with a small guest room facilitated smart TV, a comfortable sofa and the bed room is right next to. Everything is clean and tidy ! I love this place and will stay here again if I visit Phu Quoc next time.

Enchanting!”

Easy access to the beach, making it a great location. Cosy chalet definitely giving 5 stars experiences to any type of travellers. Warmth staffs. Relaxing environment. Restaurants were everywhere along the way in. For those whom first time to Phu Quoc, this resort shouldn't be missed out!

Nice little resort with its own beach on Long beach”

I really liked the Premier Bungalow, you have an incredible sea/beach-view! It is super big and you can watch the ocean through the garden out of your bed. The stuff was super nice, I liked it that this resort is not too big. The beach was for the resort guests only, so you always had a sunbed. The breakfast was ok, but overpriced, I would recommend to eat somewhere near around. The beach part was nice and clean, though the water is much clearer at other beaches on Phu Quoc. Still it was a nice stay for a couple of days.

Only 1 unit of Premier Beach Front - Bungalow No 1.”

There is ONLY 1 unit with actual beach front view (Unit 1). Others are side views (Unit 2-5). And it (Unit 1 - the one in the pic and the one i thought i paid for) was reserved for OWNER (as mentioned by the male staff). The pictures for Premier Beach Front units in agoda is not the same as the unit that i got ( No 2). Size of the unit is definitely half from the picture. The size of the sofa also not as big. From my view outside of all unit (No 1-5), the size of the unit nearly identical, except the view of direct beach (ONLY no 1). Upon check in, i was given unit no 5. Then i went and complaint as it was not the same as in the pic. ONLY then the male staff gave the Unit no 2, with explanation that Unit 1 was reserved for owner. The room is clean and cosy. Breakfast was simple and okay. More or less same menu daily - Eggs and breads, simple fried rice and noodle, salad and fruits, coffee and tea. 1 staff at reception said the ticket for Cable car was 500,000VND + 50,000VND (booking fee per person), she wrote it on a piece of paper (eventhough the paper with basic info for tours, stated the tic 300,000VND). However, the price at the cable car it self is only 300,000VND. Since i did some research before i went to Phu Quoc, i knew the actual price and decided to buy on my own at the cable car itself. Most staff doesnt speak in English and only 2 staffs at reception can speak basic english. That doesnt matter much as i can always use google translate if they still didnt understand. Very friendly. Hope that the hotel will update with the latest pictures.

The ocean hể in this area (Tran Hung Dao road) has lots of jellyfish”

We cant swim here cuz there are lots of jellyfish, we live in beachfront bungalow but cant swim even a bit. Jellyfish will sting and that would be bad because they have toxic. Better stay in Intercontinental.