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Comentaris recents de clients

Comentaris d'Agoda (14)
Comentaris de Booking.com (10)

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  • Neteja 7,3
  • Serveis 5,6
  • Ubicació 8,0
  • Confort i qualitat de l'habitació 8,0
  • Servei 6,1
  • Relació qualitat preu 7,0
  • Menjar i àpats 4,4
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de 10 comentaris
  • Neteja 6,5
  • Serveis 6,5
  • Ubicació 7,3
  • Confort i qualitat de l'habitació 8,0
  • Servei 7,0
  • Relació qualitat preu 6,8
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KOH, Singapur
Suite d'Una Habitació
Estada de 4 nits en de març de 2016
Comfortable stay
Apartment is quite well located. Pretty near to Phloen Chit Bts. 7-11 is just 100m away. 2 massage places just beside apartment. Staffs are really very helpful and polite. Will definitely go back.
Comentat el 04 d'abril 2016
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Yu, Taiwan
Suite d'Una Habitació
Estada de 6 nits en de febrer de 2016
Stay with caution!!!
Here's my experience at Arcadia Residence First: You need to go to Arcadia Suite to pick up the key and then an employee will take you to Arcadia Residence Second: They will charge you a deposit around THB 3,000 (keep in mind you don't get this money back until after you check out) but when we tried to ask for a receipt before we left they said they couldn't contact my bank and couldn't give me a receipt. This was completely unprofessional, and the receptionist lied about saying she would email me a copy once the deposit was returned to my bank account. I really didn't want to leave the hotel until I knew my deposit was returned, but I had no choice or I would miss my flight. Third: Our room's laundry machine was broken, and we asked if someone could fix it on the first day since we were staying for 5 nights. The bathroom sink would often clog and sometimes leak. They gave us shampoo and conditioner bottles that were half full meaning they were already used my someone else. The time it took them to pick us up from Aracadia Residence to Arcadia Suite took 40 minutes or more the day we had to check out. So if you want to check out of Arcadia Residence I recommend you call them to pick you up an hour ahead. 整體而言,公寓位置離BTS 很近,房內空間不算小,有客廳小廚房跟房間浴室,但是CHECK IN 入住時你要去另一間它們的母飯店Arcadia Suite,那裏離BTS就比較遠了. 入住時飯店人員會跟你要信用卡來刷押金,退房時說會退給你,即使你在AGODA訂房時已結清還是要做這個動作,到了退房當天請它們幫我刷退押金,櫃台說無法,說因為銀行都沒人接電話?到了我都逛了一下午回來時,依舊是一樣的答案,飯店人員說會再掃描退押金的收據檔案給我,顯然的我都已經回到台灣了依舊是沒收到,因為海外刷卡都會被收一筆海外交易手續費,所以很建議飯店以後可以採取用現金押金方式收費. 另外客房服務效率非常之慢!因為這間並無櫃台人員,人員都是從另一間過來,入住時發現洗衣機是壞的,他們也是口頭敷衍會修,結果五晚過去了,機器依然是壞的,浴室洗手台不通,水槽一直堵塞,還會漏水........打電話請他們請人來修理....依然是壞的. 毛巾,沐浴乳,牙刷牙膏,也沒有天天補充,最後一天時我們的洗髮乳是破掉的,沐浴乳是被用過的.......連礦泉水都有被揍凹的痕跡(傻眼) 我們都有拍照可以這網站無法上傳照片 還有退房時也要請他們載你去另一間飯店櫃台去退房,如果你的班機是凌晨的,請小心,因為司機讓我們等了40~50分鐘才來........... 以上是我的入住心得.
Comentat el 02 d'abril 2016
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Ayuth, Tailàndia
Suite d'Una Habitació
Estada de 2 nits en de febrer de 2016
3? The room was spacious and the bed was comfortable.
1 You can't check in at the location. You get there and you have to call a number where they tell you to drive across busy intersections to another hotel where you can check in 2 You can't park your car there, even though there is parking available. Apparently the owner lives there and they don't like guests parking in their way. 3 The shower was moldy and smells like an old gym 4 Construction across the 5 meters street ruined my sleep. 5 Third rate satellite tv has NOTHING to offer 5 stars? Isn't there a list of services that a hotel has to provide in order to be accredited with a 5 star rating? Maybe they should google that. Nice looking, large spacious rooms with great decor are not the only assets a hotel should have
Comentat el 27 de febrer 2016
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zhe, Singapur
Suite d'Una Habitació
Estada de 5 nits en de gener de 2016
not a 5star hotel
Room decoration is nice and pretty, bed and pillow are comfy. Shower and bath are good. But there is no communications on how to check into the hotel, emailed but but there was miscommunication on our arrival timing, said we will be arriving in Bangkok at 12pm in the afternoon, but mistaken as 12am, asked how to check in at the hotel but no reply after, so made our way to the main hotel upon arriving in Bangkok. Check in was supposed to be at 2pm, arrived at the main hotel at around 4pm, but was told the room wasnt ready, and told to wait for 1hour. But credit to them being flexible to send our luggage to the room, went back to the hotel after dinner around 8pm with the bellboy checking us in. 10mins walk to the BTS, and good street food at the 7-11 nearby. Spa nearby is not bad TV was not working, 1st time they changed the TV but not all channels are working, and told that they will come back the next day to fix it, but didnt. Had to call again. TV channels selection were very limited. WiFi is unstable or slow, surfing net sometimes is a pain. Washing machine not working, the door broke on the last day, couldnt auto lock and the siren kept screaming, had to manually lock the door. Check out is a breeze.
Comentat el 03 de febrer 2016
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pete, Austràlia
Persona que viatja sola
Suite d'Una Habitació
Estada de 4 nits en de novembre de 2015
Well located private sppartments
Location to ploenchit bts, comfortable King bed, great hot shower
My stay in this private property was absolutely fantastic . Proximity to the ploenchit Bts is brilliant only a 10 minute walk . As this property is not a hotel it's really a residence or an apartment there is no reception so please ensure you call early to ensure there are some staff to welcome you to show you to your room . It's obvious the property is very new however there are some things still missing no hairdryer no I am although there is an ironing board there is a fully equipped kitchen however no cups knives sources plates . I'm sure these things will come as the property is very new . They stay in this property again absolutely I really enjoyed my time it's perfect for people who want to go to the shopping malls for people who need to renew the pieces as the location to the embassies is very convenient
Comentat el 20 de novembre 2015
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JIYEON, Corea del Sud
Persona que viatja sola
Suite d'Una Habitació
Estada d'una nit en d'octubre de 2015
Clean, Spacious, and cozy
Clean, Spacious, and cozy
I look up the map on agoda and got lost. totally different place is marked on the map. find this hotel. The map in agoda should be amended. If you use Iphone map, you will find easly. Go to Soi Ruamrudee, when you can see starbuck and 7/11 , get into the alley on 7/11 side. However, very close to BTS station. It was totally residence apartment. No receiption. residence security guard took us to the room. The biuling is heavly guarded. Room was nice. Very clean and Spacious. Also, very cozy. One bed rood suite was perfect to stay for 2 people. Was inconvenienced by not having a hair dryer...as they do not have receiption or concierge, couldn't ask to anybody.
Comentat el 14 d'octubre 2015
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CHOI, Hong Kong
Persona que viatja sola
Suite d'Una Habitació
Estada de 3 nits en de gener de 2016
都算係好特別的酒店,不過,只適合家庭或情侶或一班人去住,因為無保安人員,而且BOOK之前表示有保險箱,但入住的時候表示沒有,要交涉一番先提供。服務上是很勉強。 但房間真的很好,乾淨整潔,床很舒服,又近BTS,夜晚又寧靜
Comentat el 30 de juny 2016
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ka, Hong Kong
Suite d'Una Habitació
Estada de 3 nits en d'abril de 2016
Comentat el 15 d'abril 2016
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Tien, Vietnam
Suite d'Una Habitació
Estada de 3 nits en de juny de 2016
Khách sạn gần trạm BTS
Khách sạn tiện nghi, gần trạm BTS nên di chuyển khá thuận tiện. Tuy nhiên không có tiếp tân và nhân viên phục vụ.
Comentat el 08 de juny 2016
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Kiyohito, Japó
Viatger de negocis
Suite d'Una Habitació
Estada de 7 nits en de setembre de 2016
チェックイン、チェックアウトに系列のアルカディアリゾートに行く必要があるが、一方通行の制約と渋滞の酷い場所なので、チェックイン場所から宿泊棟まで車で早くて20分、逆方向で10分はかかる。 短期滞在者は余計な時間を取られるので、出国時には要注意。 宿泊棟ではベルボーイがいないので、荷物を自分で部屋まで運ばないといけない。 レセプションに電話しても、どちらの施設の宿泊者か区別が出来ていないので、部屋番号では分からないようだ。 英語の上手いスタッフは一度だけ電話に出てきたが、後は酷かった。 当然ルームサービスは無い。 洗濯機、冷蔵庫が部屋のカードキーホルダーからカードを抜いて外出すると電源OFFになる。当然洗濯は中断しているし、氷は解けている。 収納が少なく、特に衣類の収納は引出2個のみ。長期滞在者はどうする? TVでNHKがない。その他CNNやBBSもない。CCTVは有った。 普通リビングと寝室が分かれている場合、それぞれにTVがあるが、ここはリビングにしか無かった。 最近できたようなのと、人気がないので、静かではある。 長期にも、短期にも向かない、なんとも言えない設備なので、もう少し宿泊者へのオファーのコンセプトを固めて、設備面の改善を計ったほうが良いと思う。
Comentat el 11 d'octubre 2016
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