Aristocrat Residence & Hotel

Serendipity Road, Platja Serendipity, Sihanoukville, Cambodja
Aristocrat Residence & Hotel
Imatge HD
Habitació Deluxe Extragran - Habitació Aristocrat Residence & Hotel
Vestíbul Aristocrat Residence & Hotel
Vestíbul Aristocrat Residence & Hotel
Veure totes les 31 fotos
S'ha eliminat dels favorits
7,3
Notable
/10
( 327 comentaris)Veure el que han dit els hostes
AL MAPA
8,4
Excel·lent
Puntuació de la ubicació
Excel·lent ubicació - al centre
Barri popular:
Aparcament
GRATIS
  • Golden Lion470 m
  • Platja Serendipity510 m
  • Mercat Phsar Leu1,98 km
  • Independence Beach2,52 km
  • Temple Wat Krom2,75 km
  • Wat Leu3,11 km
  • Platja Otres5,21 km
  • Mercat Otres6,11 km
  • Cascada Kbal Chhay12,12 km
  • Parc Temàtic Ream20,62 km
  • Atraccions i puntuacions

    Complex turístic 3.5-star
    Wifi gratis

    Hi ha 40 viatgers mirant aquest allotjament ara mateix

    Reserva ara abans que sigui massa tard!

    Molt bon confort
    Valoració de la qualitat de l'habitació i confort 7,9
    Molt bona neteja
    Valoració de la neteja 7,5
    Molt bon servei
    Valoració del servei 7,5
    Bones instal·lacions a l'allotjament
    Valoració de les instal·lacions a l'allotjament 6,8
    • 90 m de la platja

    • Situat en el cor de Sihanoukville

    • Wifi gratis a totes les habitacions

    • Esmorzar (gratuït)

    • Servei de neteja diari

    Més barat que el 97% dels allotjaments a Sihanoukville en les últimes 24 horesComparat amb 592 allotjaments de Sihanoukville que apareixen a Agoda per a diverses dates
    Relació qualitat preu6,8
    Distància des del centre2.8 km
    Puntuació de la ubicació8,4
    Aeroport més a propAeroport Internacional de Sihanouk (KOS) - Cambodja
    Distància des de l'aeroport13,3 km

    Habitacions disponibles a Aristocrat Residence & Hotel

    7,9
    Molt bona
    Confort i qualitat de l'habitació
    Deluxe Twin Room with Pool View
    Deluxe Twin Room with Pool View
    ...
    • Mida de l'habitació: 34 m²/...
    • Veure: piscina
    • 2 llits individuals
    Fixa les dates per veure preus
    Habitació Deluxe Extragran (Deluxe King Room)
    Habitació Deluxe Extragran (Deluxe King Room)
    ...
    • Mida de l'habitació: 34 m²/...
    • Veure: mar
    • 1 llit doble
    Fixa les dates per veure preus
    Suite Júnior (Junior Suite)
    Suite Júnior (Junior Suite)
    ...
    • Mida de l'habitació: 68 m²/...
    • Veure: mar
    • 1 llit doble
    Fixa les dates per veure preus
    Habitació amb Llit Extragran i Vistes al Mar (King Room with Sea View)
    Habitació amb Llit Extragran i Vistes al Mar (King Room with Sea View)
    ...
    • Mida de l'habitació: 34 m²/...
    • Balcó/terrassa
    • 1 llit gran
    Fixa les dates per veure preus
    Deluxe Twin Sea View
    Deluxe Twin Sea View
    ...
    • Mida de l'habitació: 34 m²/...
    • Veure: mar
    • 2 llits individuals
    Fixa les dates per veure preus
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Mida de l'habitació: 34 m²/...
    • Balcó/terrassa
    • 2 llits individuals
    Fixa les dates per veure preus
    Suite Superior (Superior Suite)
    Suite Superior (Superior Suite)
    ...
    • Mida de l'habitació: 68 m²/...
    • Veure: mar
    • 1 llit extragran
    Fixa les dates per veure preus
    Habitació amb Llit Extragran i Vista sobre la Piscina (King Room with Pool View)
    Habitació amb Llit Extragran i Vista sobre la Piscina (King Room with Pool View)
    ...
    • Mida de l'habitació: 34 m²/...
    • Balcó/terrassa
    • 1 llit gran
    Fixa les dates per veure preus
    Habitació Superior Triple (Superior Triple Room)
    Habitació Superior Triple (Superior Triple Room)
    ...
    • Mida de l'habitació: 65 m²/...
    • Veure: mar
    • 1 llit individual i 1 llit ...
    Fixa les dates per veure preus
    Deluxe King Sea View
    Deluxe King Sea View
    ...
    • Mida de l'habitació: 38 m²/...
    • Veure: mar
    • 1 llit extragran
    Fixa les dates per veure preus
    Classificació de l’allotjament|Comparat amb 592 allotjaments de Sihanoukville
    Veure totes les classificacions
    Puntuació de preu més baix
    Puntuació de la ubicació
    8.4/10
    Mida de l'habitació
    45 sqm.
    Puntuació del confort de l'habitació
    8.0/10
    Millor que
    97
    %
    dels allotjaments de Sihanoukville
    Millor que
    96
    %
    dels allotjaments de Sihanoukville
    Més gran que
    95
    %
    dels allotjaments de Sihanoukville
    Millor que
    94
    %
    dels allotjaments de Sihanoukville
    Fins a un 30% de descompte amb Ofertes per a Membres d'Agoda!

    Els preus baixen en el moment que inicia sessió!

    Registra't ara!
    Més informació sobre Aristocrat Residence & Hotel

    Més informació sobre Aristocrat Residence & Hotel

    Descripció

    Mostra Menys

    Què diuen sobre les instal·lacions

    Esmorzar
    15 mencions
    Platja
    4 mencions
    Vista
    4 mencions
    Piscina
    2 mencions

    Característiques

    Mostra Menys

    Distàncies i informació bàsica

    Les distàncies que es mostren són en línia recta segons la ubicació al mapa. Les distàncies reals poden variar.
    Mostra Menys

    Menjar i àpats

    Opcions d'esmorzar

    asiàtica

    Restaurants a l'allotjament

    Restaurant
    Tipus de cuina:americana, asiàtica
    Menú:bufet, a la carta

    Voltants de l'allotjament

    Les distàncies que es mostren són en línia recta segons la ubicació al mapa. Les distàncies reals poden variar.
    Mostra Menys

    Polítiques de l'allotjament

    Mostra Menys

    Informació útil

    Mostra Menys

    Valoracions d'hostes reals sobre Aristocrat Residence & Hotel

    Puntuació general
    7,3
    Notable
    Basada en 327 comentaris
    Proporcionat per clients autèntics de
    Comentaris d'Agoda (189)Comentaris de Booking.com (138)
    Puntuació via Agoda7,4
    /
    10
    Neteja7,5
    Serveis6,8
    Ubicació8,4
    Confort i qualitat de l'habitació7,9
    Servei7,5
    Relació qualitat preu6,8
    Alta puntuació per a Sihanoukville
    Puntuació
    Excepcional: 9+ (18)
    Excel·lent: 8-9 (23)
    Molt bé: 7-8 (23)
    Bé: 6-7 (8)
    Per sota de les expectatives: <6 (33)
    Època de l'any
    Març - Maig (26)
    Juny - Ag. (14)
    Set. - Nov. (20)
    Des. - Feb. (45)
    Tots els tipus de viatgers (189)
    Tots els tipus d'habitació
    Tots els idiomes
    105 comentaris d'hostes verificats
    12345
    8,0
    Excel·lent
    Calvin, Estats Units
    Persona que viatja sola
    Habitació Deluxe Extragran
    Estada de 6 nits en de desembre de 2015

    Great Room and Location/Customer Service Poor”

    Cleanliness, Location, View

    Great hotel, I will stay afain, but I hope they improve in the area of customer service. I was staying for awhile and was only given 3 hangers. They promised me more, but when I asked again on the second day, I was told it was not possible. Really. I was also promised to use an iron. I was rented a very dirty motorbike and smelly helmet. I stopped asking the front desk anything. They were often rude and unwelcoming. I bought my own hangers and iron. If I wanted anything, I did it myself. I loved my room, view, and breakfast that might get me to take another chance, but if I ever stay there again and treated the same, it will be the last time.

    Comentat el 01 de gener 2016
    7,6
    Notable
    David, Canadà
    Persona que viatja sola
    Deluxe Twin Room with Pool View
    Estada de 2 nits en de juny de 2019

    Notable”

    The city, construction and general problems with Sihanoukville are not the fault of the hotel. Nor is the fact that most restaurants, bars, etc that used to be in that area are now closed. The hotel is near the beach and near the lions so if can be good if you know what you are getting into. The hotel room was a good size, very clean and the staff was friendly. breakfast was quite reasonable. The hotel was a bit pricier than it should have been, but to be fair it was in line with other options right now - the sihanoukville hotel market is just a bit crazy right now there.

    Comentat el 22 de juny 2019
    8,4
    Excel·lent
    Anthony, Cambodja
    Persona que viatja sola
    Habitació Deluxe Extragran
    Estada de 20 nits en de març de 2018

    slightly expensive but superior to others in the same price range”

    A very smart hotel, housekeeping exceptional, staff very good English and very friendly. Definitely recommend the breakfast on the 8th floor, the omlette extremely tasty. My only disappointment was the frequency of power cuts, probably not the hotels fault but back up was sometimes inadequate

    Comentat el 13 d'abril 2018
    7,2
    Notable
    MIEW, Malàisia
    Família amb nens grans
    Habitació Superior Triple
    Estada d'una nit en de novembre de 2017

    Convenient Location”

    The hotel is centrally located, near to the Pier for boats to Koh Rong / Koh Rong Sanloem islands. Lovely view of the sea while having your breakfast at the restaurant. Overall, pretty comfortable hotel with convenient amenities around it. Only issue we faced was lots of mosquitoes in the bathroom. Bring an inset repellent if you can.

    Comentat el 21 de novembre 2017

    Dear Sir/Madam, Warm greeting from Aristocrat Residence & Hotel. Thanks for taking your valuable time to come back with your good review. We would like to take this opportunity to say apology to you that our bathroom had a lot of mosquitoes which made your stay inconveniently. Our team is looking forward to welcoming you for the next trip. With kind regards, Yary (Ms) Aristocrat Residence & Hotel

    Resposta 02 de març 2018
    Aristocrat Residence & Hotel
    7,2
    Notable
    MIEW, Malàisia
    Família amb nens grans
    Habitació Superior Triple
    Estada d'una nit en de novembre de 2017

    Great location. ”

    We had a triple room and is pretty decent with sea view. Breakfast is sufficient and has the best sea view which makes your appetite better. Location is great with bars, restaurants and shops around. One will never get hungry here as there are few 24hrs restaurant around. Is located just 100mtrs from the pier for those visiting Koh Rong would be convenient. Satisfied with our stay here.

    Comentat el 19 de novembre 2017
    5,6
    Gabor, Hongria
    Parella
    Deluxe Twin Room with Pool View
    Estada d'una nit en de gener de 2017

    Overpriced , good location”

    Front desk was hopeless , gave us different room what we booked , then finally got our room what we booked , Room wasn't ready waited in a lobby like 20 min and still nothing , dirty lots of hair everywhere in the room .

    Comentat el 30 de gener 2017
    8,0
    Excel·lent
    stephen, Regne Unit
    Persona que viatja sola
    Suite Júnior
    Estada de 6 nits en de desembre de 2016

    Very ordinary ”

    Just had 8 day stay hear , booked suite room with sea view which was great, room very clean and big , no mini bar no phone so no room service , I asked staff about this and was told room wasn't finished as i was the first guest to stay there after renovation , but after constantly asking for mini bar to be stocked and the need for a phone nothing was done during my time there just lots of smiles from staff ???? So I gave up the lifts also a joke I must have spent 30 hrs waiting for that lift , but excellent location and nice rooms just need to sort out some amenities

    Comentat el 04 de gener 2017
    8,3
    Excel·lent
    Anh, Vietnam
    Persona que viatja sola
    Habitació Deluxe Extragran
    Estada de 2 nits en de gener de 2016

    Good location, nice hotel”

    New hotel, close to the beach and friendly staff

    It was nice staying at DO Resort hotel, helpful staff. Hotel is very close to beach and pick-up point of ferry. Plus, it is located at the heart of Sihanoukville where lots of tourists stay. Highly recommended!!!

    Comentat el 08 de gener 2016
    4,7
    R, Estats Units
    Persona que viatja sola
    Habitació Deluxe Extragran
    Estada de 4 nits en de desembre de 2015

    A failed attempt to be a classy place”

    Location, location, location

    The location is ideal---right at the end of Serendipty Road at the pier for the Speed Ferry to the islands and the beach. My stay in the deluxe double for several days was ok but I would not stay here again. For the price of a room, there are much, much better alternatives nearby----like next door! For the newness of the building, it seemed aged. Check-in was delayed twice despite requesting a noon Checkin time. The room size was fine but not clean; a/c was ok; bath was ok; WiFi was terrible---repeat--TERRIBLE!! If you need WiFi and choose this place, prepare yourself for incessant frustration. I had one restaurant experience which led to my decision to abandon any further exposure to it. At checkout it was annoying to be charged $6 for a stained towel caused by the room refrigerator freezing the soda pop which sprayed all over the place upon opening. Guess I should have called housekeeping to clean that mess with their own towel. A resounding "not recommended" from me. Note to Mgmnt: It's days before 2016 so there is no reason that the facility's WiFi cannot be 2016-efficient.

    Comentat el 29 de desembre 2015
    8,0
    Excel·lent
    Taishi, Japó
    Grup
    Habitació Deluxe Extragran
    Estada de 2 nits en de març de 2015

    Nice location and very convenient”

    Location, View, Clean

    The location and view were very nice. The hotel is close to the beach. So, it is very convenient to go to the beach, but a bit noisy for it at night. But, even if it's noisy, the location and convenience are more than that.

    Comentat el 24 de març 2015
    8,7
    Excel·lent
    Patrick, Estats Units
    Parella
    Habitació Deluxe Extragran
    Estada de 2 nits en de maig de 2014

    Call first and ask about elevator, pool, and bar. ”

    NEW HOTEL, CLEAN, FRIENDLY STAFF

    I was under the impression that I was going to be staying in a hotel with a bar and pool on the roof and an elevator to take me to the 3rd or 4th floor where my room is located. WRONG. The hotel isn't finished being built yet!! I got put on the 3rd or 4th floor I can't remember but it is VERY HOT and walking up and down steps all day to come in and out of the hotel is not fun. I would recommend calling first to make sure the hotel is finished before you go... there is a better hotel that is finished right next to this one that is finished so you can enjoy the pool instead of swimming in the dirty beach water. Sooo.... in summary.... No restaurant, no bar, no pool, no elevator, but you will pay for it. Ripoff for now.

    Comentat el 17 de maig 2014
    8,0
    Excel·lent
    Markus, Alemanya
    Persona que viatja sola
    Habitació Deluxe Extragran
    Estada d'una nit en d'abril de 2014

    just one night”

    comfortable room, very good location, new and clean

    Although the Hotel is still not finshed, it is a good choice because of its very good location on Serendipity Road near to the pier and beach. The room is clean and comfortable. It is good for some nights and the price is ok.

    Comentat el 18 d'abril 2014
    6,4
    Ali, Tailàndia
    Parella
    Deluxe Twin Room with Pool View
    Estada de 4 nits en de febrer de 2019

    Chinese Hotel”

    Sihanoukville is now a China town. We were the only foreigners there. They destroyed almost all the cosy small restaurants on the beach. It's not worth to come to this town anymore.

    Comentat el 25 de febrer 2019
    9,6
    Excepcional
    kenneth, Estats Units
    Parella
    Deluxe Twin Room with Pool View
    Estada d'una nit en d'abril de 2018

    Excepcional”

    love the wooden bathtub, delightful! breakfast buffet ok

    Comentat el 28 d'abril 2018
    9,6
    Excepcional
    kenneth, Estats Units
    Parella
    Estada d'una nit en d'agost de 2017

    Excepcional”

    The bath here is amazing a very large wooden tub 100% relaxing just love it buffet is well above average clean rooms, quite large staff good location right in the middle of it all rated AAAAA

    Comentat el 28 d'agost 2017

    Dear Kenneth, Warm greeting from Aristocrat Residence & Hotel. Thanks for sparing your time to share though on with us on agoda. We are really delighted that you enjoy staying at our hotel. It is always encourage when customer acknowledged our good points about us. We, Aristocrat team, will try hard to work and give customer better service. We are looking forward to seeing you again for your next trip in Cambodia. Your sincerely,

    Resposta 30 d'agost 2017
    Aristocrat Residence & Hotel
    9,2
    Excepcional
    kenneth, Estats Units
    Parella
    Habitació Deluxe Extragran
    Estada d'una nit en d'abril de 2017

    good breakfast”

    our room had a free standing bath tub that was amazing would book again on this alone

    Comentat el 02 de maig 2017

    Dear kenneth , Thanks for sparing your time to write your feedback. We are really much appreciate to read your comment. It is the part to encourage our team to try to give customer better service. We hope to see and pleasure of welcoming you again for your next trip. Kind regards,

    Resposta 19 d'agost 2017
    Aristocrat Residence & Hotel
    8,7
    Excel·lent
    Michael, Austràlia
    Persona que viatja sola
    Deluxe Twin Room with Pool View
    Estada de 2 nits en de maig de 2015

    Diamond Ocean”

    Location, room and food

    I was very impressed with this hotel. The location was great and the hotel was a good standard. Breakfast was excellent. I will stay here again.

    Comentat el 28 de juliol 2015
    10,0
    Excepcional
    Axel, Alemanya
    Persona que viatja sola
    Habitació Deluxe Extragran
    Estada de 3 nits en de febrer de 2015

    Best Hotel in Sihanoukville”

    everything fantastic, Best place in town
    Comentat el 12 de febrer 2015
    8,3
    Excel·lent
    Po, Taiwan
    Parella
    Habitació Deluxe Extragran
    Estada de 2 nits en de desembre de 2014

    Pool not yet finish built”

    Clean, new, bed is nice
    Comentat el 27 de desembre 2014
    10,0
    Excepcional
    Zachary, Estats Units
    Persona que viatja sola
    Habitació Deluxe Extragran
    Estada de 3 nits en de novembre de 2017

    Not Bad”

    Close to beach, friendly staff. Nice room with view of water from balcony.

    Comentat el 30 d'octubre 2018
    12345

    Valoracions d'hostes reals sobre Aristocrat Residence & Hotel

    Puntuació general
    7,3
    Notable
    Basada en 327 comentaris
    Proporcionat per clients autèntics de
    Comentaris d'Agoda (189)Comentaris de Booking.com (138)
    Puntuació via Agoda7,4
    /
    10
    Neteja7,5
    Serveis6,8
    Ubicació8,4
    Confort i qualitat de l'habitació7,9
    Servei7,5
    Relació qualitat preu6,8
    Alta puntuació per a Sihanoukville
    Puntuació
    Excepcional: 9+ (18)
    Excel·lent: 8-9 (23)
    Molt bé: 7-8 (23)
    Bé: 6-7 (8)
    Per sota de les expectatives: <6 (33)
    Època de l'any
    Març - Maig (26)
    Juny - Ag. (14)
    Set. - Nov. (20)
    Des. - Feb. (45)
    Tots els tipus de viatgers (189)
    Tots els tipus d'habitació
    Tots els idiomes
    105 comentaris d'hostes verificats
    12345
    8,0
    Excel·lent
    Calvin, Estats Units
    Persona que viatja sola
    Habitació Deluxe Extragran
    Estada de 6 nits en de desembre de 2015

    Great Room and Location/Customer Service Poor”

    Cleanliness, Location, View

    Great hotel, I will stay afain, but I hope they improve in the area of customer service. I was staying for awhile and was only given 3 hangers. They promised me more, but when I asked again on the second day, I was told it was not possible. Really. I was also promised to use an iron. I was rented a very dirty motorbike and smelly helmet. I stopped asking the front desk anything. They were often rude and unwelcoming. I bought my own hangers and iron. If I wanted anything, I did it myself. I loved my room, view, and breakfast that might get me to take another chance, but if I ever stay there again and treated the same, it will be the last time.

    Comentat el 01 de gener 2016
    7,6
    Notable
    David, Canadà
    Persona que viatja sola
    Deluxe Twin Room with Pool View
    Estada de 2 nits en de juny de 2019

    Notable”

    The city, construction and general problems with Sihanoukville are not the fault of the hotel. Nor is the fact that most restaurants, bars, etc that used to be in that area are now closed. The hotel is near the beach and near the lions so if can be good if you know what you are getting into. The hotel room was a good size, very clean and the staff was friendly. breakfast was quite reasonable. The hotel was a bit pricier than it should have been, but to be fair it was in line with other options right now - the sihanoukville hotel market is just a bit crazy right now there.

    Comentat el 22 de juny 2019
    8,4
    Excel·lent
    Anthony, Cambodja
    Persona que viatja sola
    Habitació Deluxe Extragran
    Estada de 20 nits en de març de 2018

    slightly expensive but superior to others in the same price range”

    A very smart hotel, housekeeping exceptional, staff very good English and very friendly. Definitely recommend the breakfast on the 8th floor, the omlette extremely tasty. My only disappointment was the frequency of power cuts, probably not the hotels fault but back up was sometimes inadequate

    Comentat el 13 d'abril 2018
    7,2
    Notable
    MIEW, Malàisia
    Família amb nens grans
    Habitació Superior Triple
    Estada d'una nit en de novembre de 2017

    Convenient Location”

    The hotel is centrally located, near to the Pier for boats to Koh Rong / Koh Rong Sanloem islands. Lovely view of the sea while having your breakfast at the restaurant. Overall, pretty comfortable hotel with convenient amenities around it. Only issue we faced was lots of mosquitoes in the bathroom. Bring an inset repellent if you can.

    Comentat el 21 de novembre 2017

    Dear Sir/Madam, Warm greeting from Aristocrat Residence & Hotel. Thanks for taking your valuable time to come back with your good review. We would like to take this opportunity to say apology to you that our bathroom had a lot of mosquitoes which made your stay inconveniently. Our team is looking forward to welcoming you for the next trip. With kind regards, Yary (Ms) Aristocrat Residence & Hotel

    Resposta 02 de març 2018
    Aristocrat Residence & Hotel
    7,2
    Notable
    MIEW, Malàisia
    Família amb nens grans
    Habitació Superior Triple
    Estada d'una nit en de novembre de 2017

    Great location. ”

    We had a triple room and is pretty decent with sea view. Breakfast is sufficient and has the best sea view which makes your appetite better. Location is great with bars, restaurants and shops around. One will never get hungry here as there are few 24hrs restaurant around. Is located just 100mtrs from the pier for those visiting Koh Rong would be convenient. Satisfied with our stay here.

    Comentat el 19 de novembre 2017
    5,6
    Gabor, Hongria
    Parella
    Deluxe Twin Room with Pool View
    Estada d'una nit en de gener de 2017

    Overpriced , good location”

    Front desk was hopeless , gave us different room what we booked , then finally got our room what we booked , Room wasn't ready waited in a lobby like 20 min and still nothing , dirty lots of hair everywhere in the room .

    Comentat el 30 de gener 2017
    8,0
    Excel·lent
    stephen, Regne Unit
    Persona que viatja sola
    Suite Júnior
    Estada de 6 nits en de desembre de 2016

    Very ordinary ”

    Just had 8 day stay hear , booked suite room with sea view which was great, room very clean and big , no mini bar no phone so no room service , I asked staff about this and was told room wasn't finished as i was the first guest to stay there after renovation , but after constantly asking for mini bar to be stocked and the need for a phone nothing was done during my time there just lots of smiles from staff ???? So I gave up the lifts also a joke I must have spent 30 hrs waiting for that lift , but excellent location and nice rooms just need to sort out some amenities

    Comentat el 04 de gener 2017
    8,3
    Excel·lent
    Anh, Vietnam
    Persona que viatja sola
    Habitació Deluxe Extragran
    Estada de 2 nits en de gener de 2016

    Good location, nice hotel”

    New hotel, close to the beach and friendly staff

    It was nice staying at DO Resort hotel, helpful staff. Hotel is very close to beach and pick-up point of ferry. Plus, it is located at the heart of Sihanoukville where lots of tourists stay. Highly recommended!!!

    Comentat el 08 de gener 2016
    4,7
    R, Estats Units
    Persona que viatja sola
    Habitació Deluxe Extragran
    Estada de 4 nits en de desembre de 2015

    A failed attempt to be a classy place”

    Location, location, location

    The location is ideal---right at the end of Serendipty Road at the pier for the Speed Ferry to the islands and the beach. My stay in the deluxe double for several days was ok but I would not stay here again. For the price of a room, there are much, much better alternatives nearby----like next door! For the newness of the building, it seemed aged. Check-in was delayed twice despite requesting a noon Checkin time. The room size was fine but not clean; a/c was ok; bath was ok; WiFi was terrible---repeat--TERRIBLE!! If you need WiFi and choose this place, prepare yourself for incessant frustration. I had one restaurant experience which led to my decision to abandon any further exposure to it. At checkout it was annoying to be charged $6 for a stained towel caused by the room refrigerator freezing the soda pop which sprayed all over the place upon opening. Guess I should have called housekeeping to clean that mess with their own towel. A resounding "not recommended" from me. Note to Mgmnt: It's days before 2016 so there is no reason that the facility's WiFi cannot be 2016-efficient.

    Comentat el 29 de desembre 2015
    8,0
    Excel·lent
    Taishi, Japó
    Grup
    Habitació Deluxe Extragran
    Estada de 2 nits en de març de 2015

    Nice location and very convenient”

    Location, View, Clean

    The location and view were very nice. The hotel is close to the beach. So, it is very convenient to go to the beach, but a bit noisy for it at night. But, even if it's noisy, the location and convenience are more than that.

    Comentat el 24 de març 2015
    8,7
    Excel·lent
    Patrick, Estats Units
    Parella
    Habitació Deluxe Extragran
    Estada de 2 nits en de maig de 2014

    Call first and ask about elevator, pool, and bar. ”

    NEW HOTEL, CLEAN, FRIENDLY STAFF

    I was under the impression that I was going to be staying in a hotel with a bar and pool on the roof and an elevator to take me to the 3rd or 4th floor where my room is located. WRONG. The hotel isn't finished being built yet!! I got put on the 3rd or 4th floor I can't remember but it is VERY HOT and walking up and down steps all day to come in and out of the hotel is not fun. I would recommend calling first to make sure the hotel is finished before you go... there is a better hotel that is finished right next to this one that is finished so you can enjoy the pool instead of swimming in the dirty beach water. Sooo.... in summary.... No restaurant, no bar, no pool, no elevator, but you will pay for it. Ripoff for now.

    Comentat el 17 de maig 2014
    8,0
    Excel·lent
    Markus, Alemanya
    Persona que viatja sola
    Habitació Deluxe Extragran
    Estada d'una nit en d'abril de 2014

    just one night”

    comfortable room, very good location, new and clean

    Although the Hotel is still not finshed, it is a good choice because of its very good location on Serendipity Road near to the pier and beach. The room is clean and comfortable. It is good for some nights and the price is ok.

    Comentat el 18 d'abril 2014
    6,4
    Ali, Tailàndia
    Parella
    Deluxe Twin Room with Pool View
    Estada de 4 nits en de febrer de 2019

    Chinese Hotel”

    Sihanoukville is now a China town. We were the only foreigners there. They destroyed almost all the cosy small restaurants on the beach. It's not worth to come to this town anymore.

    Comentat el 25 de febrer 2019
    9,6
    Excepcional
    kenneth, Estats Units
    Parella
    Deluxe Twin Room with Pool View
    Estada d'una nit en d'abril de 2018

    Excepcional”

    love the wooden bathtub, delightful! breakfast buffet ok

    Comentat el 28 d'abril 2018
    9,6
    Excepcional
    kenneth, Estats Units
    Parella
    Estada d'una nit en d'agost de 2017

    Excepcional”

    The bath here is amazing a very large wooden tub 100% relaxing just love it buffet is well above average clean rooms, quite large staff good location right in the middle of it all rated AAAAA

    Comentat el 28 d'agost 2017

    Dear Kenneth, Warm greeting from Aristocrat Residence & Hotel. Thanks for sparing your time to share though on with us on agoda. We are really delighted that you enjoy staying at our hotel. It is always encourage when customer acknowledged our good points about us. We, Aristocrat team, will try hard to work and give customer better service. We are looking forward to seeing you again for your next trip in Cambodia. Your sincerely,

    Resposta 30 d'agost 2017
    Aristocrat Residence & Hotel
    9,2
    Excepcional
    kenneth, Estats Units
    Parella
    Habitació Deluxe Extragran
    Estada d'una nit en d'abril de 2017

    good breakfast”

    our room had a free standing bath tub that was amazing would book again on this alone

    Comentat el 02 de maig 2017

    Dear kenneth , Thanks for sparing your time to write your feedback. We are really much appreciate to read your comment. It is the part to encourage our team to try to give customer better service. We hope to see and pleasure of welcoming you again for your next trip. Kind regards,

    Resposta 19 d'agost 2017
    Aristocrat Residence & Hotel
    8,7
    Excel·lent
    Michael, Austràlia
    Persona que viatja sola
    Deluxe Twin Room with Pool View
    Estada de 2 nits en de maig de 2015

    Diamond Ocean”

    Location, room and food

    I was very impressed with this hotel. The location was great and the hotel was a good standard. Breakfast was excellent. I will stay here again.

    Comentat el 28 de juliol 2015
    10,0
    Excepcional
    Axel, Alemanya
    Persona que viatja sola
    Habitació Deluxe Extragran
    Estada de 3 nits en de febrer de 2015

    Best Hotel in Sihanoukville”

    everything fantastic, Best place in town
    Comentat el 12 de febrer 2015
    8,3
    Excel·lent
    Po, Taiwan
    Parella
    Habitació Deluxe Extragran
    Estada de 2 nits en de desembre de 2014

    Pool not yet finish built”

    Clean, new, bed is nice
    Comentat el 27 de desembre 2014
    10,0
    Excepcional
    Zachary, Estats Units
    Persona que viatja sola
    Habitació Deluxe Extragran
    Estada de 3 nits en de novembre de 2017

    Not Bad”

    Close to beach, friendly staff. Nice room with view of water from balcony.

    Comentat el 30 d'octubre 2018
    12345
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