Ascott Macau

Ascott Macau

No. 339 Rua Cidade de Braga, Macau, Ciutat de Macau, Macau, Macau
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     Ascott Macau

    Comentaris dels hostes

    8,4
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    Excel·lent
    Ubicació
    8,5
    AL MAPA
    Excel·lent ubicació - al centre
    Relació qualitat preu8,5
    Puntuació de la ubicació8,5
    Opcions d'habitació
    8,8
    Excel·lent
    Confort i qualitat de l'habitació
    Suite Premier (Premier Suite)
    Suite Premier (Premier Suite)
    ...
    • Mida de l'habitació: 75 m²/...
    • Veure: mar
    • 1 llit extragran súper
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    Deluxe Extragran (Deluxe King)
    Deluxe Extragran (Deluxe King)
    ...
    • Mida de l'habitació: 30 m²/...
    • Veure: ciutat
    • 1 llit extragran
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    Suite Executiva (Executive Suite)
    Suite Executiva (Executive Suite)
    ...
    • Mida de l'habitació: 50 m²/...
    • Veure: ciutat
    • 1 llit extragran súper
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    Suite Noble (Noble Suite)
    Suite Noble (Noble Suite)
    ...
    • Mida de l'habitació: 40 m²/...
    • Veure: ciutat
    • 1 llit extragran
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    Deluxe 2 llits (Deluxe Twin)
    Deluxe 2 llits (Deluxe Twin)
    ...
    • Mida de l'habitació: 30 m²/...
    • Veure: ciutat
    • 2 llits individuals
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    Executive doble (Double Executive)
    Executive doble (Double Executive)
    ...
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      Suite
      Suite
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        Suite de luxe (Suite Deluxe)
        Suite de luxe (Suite Deluxe)
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          Double room - Deluxe
          Double room - Deluxe
          ...
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            Suite Premier (Premier Suite)
            Suite Premier (Premier Suite)
            ...
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              Més informació sobre Ascott Macau

              Més informació sobre Ascott Macau

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              TEMPORARY CLOSURE OF SWIMMING POOL Our outdoor swimming pool located on level 2 will be closed for its annual repair and maintenance works during the winter season from November 1, 2018 to March 31, 2019, and it will be re-opened from April 1. The indoor heated swimming pool and gym room will remain open for use during our normal operating hours. We are sorry for any inconvenience this may cause you and your kind understanding is much appreciated.

              Comentaris recents de clients

              Comentaris d'Agoda (1080)Comentaris de Booking.com (949)
              8,4
              /
              10
              Neteja8,7
              Serveis8,1
              Ubicació8,5
              Confort i qualitat de l'habitació8,8
              Servei8,2
              Relació qualitat preu8,5
              Proporcionat per clients autèntics de Agoda
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              Tots els tipus de viatgers (1080)
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              Mostra comentaris que continguin 

              526 comentaris d'hostes verificats
              12345
              8,8
              Excel·lent
              Wing, Hong Kong
              Viatger de negocis
              Suite Noble
              Estada d'una nit en de gener de 2019
              Nice place with all you need for short business stay”
              Open kitchen, fully equipped. Location is good, right in the middle of the prime area on Macau island. Suitable room size for business travelers, not big enough for family with kids. Don't expect big pool, fancy ball room.
              Comentat el 26 de gener 2019
              Dear Ascott Guest, Thank you very much for taking the time to share your stay experience at the property. We are absolutely appreciated to learn that you were pleased with our room equipment and hotel location.As Ascott Macau situated in the heart of the metropolis which provide different room view with different room type, we welcoming you to inform us for your requirement during the room booking. Our team will assist you on the room arrangement (Subject to room availability). Once again, we appreciate your feedback and sincerely look forward to welcoming you back for another fabulous stay. Thank you.
              Resposta 08 de febrer 2019
              Ascott Macau
              8,0
              Excel·lent
              Mary, Macau
              Família amb nens menuts
              Suite Executiva
              Estada d'una nit en de gener de 2019
              Great choice for family!”
              If you want a nice location in Macau Peninsula, this could be an option. It has a nice city view. We booked Exec room and it has its own washing machine, induction cooker and a microwave. It has good restaurants around and just near bus stop.
              Comentat el 14 de gener 2019
              Dear Ascott Guest, Thank you very much for taking the time to share your valuable experience with us. We are delighted that you are satisfied with your stay with knowing that you have liked our room facilities and also managed to explore around the property. As Ascott Macau situated in the heart of the metropolis where world-class shopping, restaurants and supermarkets are around. The sights and sounds of the vibrant city are definitely all within your reach at Ascott Macau. Your comments are highly appreciated and we will continue to do our very best for the comfort and satisfaction of our guests. We look forward to welcoming you back for another pleasant stay in the near future. Thank you.
              Resposta 21 de gener 2019
              Ascott Macau
              6,4
              kanakia, Hong Kong
              Parella
              Suite Executiva
              Estada de 4 nits en de febrer de 2019
              60分”
              Clean hotel but bad view, low floor
              Comentat el 14 de febrer 2019
              6,4
              kanakia, Hong Kong
              Parella
              Suite Executiva
              Estada de 4 nits en de febrer de 2019
              60分”
              Clean hotel but no view, I stayed in suite room but the view is still facing the dirty building.
              Comentat el 14 de febrer 2019
              9,2
              Excepcional
              Nirmala, Singapur
              Parella
              Suite Noble
              Estada de 2 nits en de juliol de 2018
              Best location ”
              We are couple Travelers ... Macau as being change a lot but Ascott location was great..but the staff should more friendly towards checking in time they strictly follow all by book so we manage to get the room at 3pm only ... plus bfast not that much choice then we enjoyed too ... so no regrets on tis property pls go ahead and book cheers
              Comentat el 26 de juliol 2018
              Dear Ascott Guest, Thank you very much for taking the time to share your feedback and we are delighted to learn that you have liked our hotel location. All the food and beverage venues, including the breakfast restaurant, are separately operated by individual 3rd party owner/operator. Ascott does not manage and/or operate these restaurants. Nonetheless, we would definitely share all the gathered guest's comments and feedback with the individual outlet manager for their review on a weekly basis. On the other hand, please accept our utmost sincere apologies for the lapse in our services and any inconvenience this may have caused you. Regarding the early check-in request, we welcoming you to inform us for your requirement during the room booking. Our team will assist you on the room arrangement (Subject to room availability). Once again, we appreciate your feedback and sincerely look forward to welcoming you back for another fabulous stay. Thank you.
              Show more
              Ascott Macau
              9,6
              Excepcional
              Wing, Hong Kong
              Família amb nens menuts
              Suite Noble
              Estada d'una nit en de juliol de 2018
              Nice service apartment”
              Very nice staff and service. Enjoyed the setting, feels like home. Location is also good, not far from the city centre. Lots of little local restaurants. As we are traveling with our little daughter, the nearby parks and science museum are big plus. The only drawback is the breakfast. Some food supposed to be warm but it wasn't. Choices are also limited. Please consider adding more variety.
              Comentat el 02 de juliol 2018
              Dear Ascott Guest, Thank you very much for taking the time to share your Ascott experience. We are delighted that you have nice stay with your family with knowing that you have liked our location and also managed to explore around the property. As Ascott Macau situated in the heart of the metropolis where world-class shopping, restaurants and supermarkets are around. The sights and sounds of the vibrant city are definitely all within your reach at Ascott Macau. Regarding the breakfast buffet which is provided by our third-party restaurant and we will transfer your commend to the operator. Once again, we appreciate your feedback and sincerely look forward to welcoming you again soon. Thank you.
              Resposta 10 de juliol 2018
              Ascott Macau
              10,0
              Excepcional
              ANDERSON, Singapur
              Parella
              Deluxe Extragran
              Estada de 3 nits en d'abril de 2018
              Best hotel in Macau!”
              I had stay many hotels in Macau and this is the best so far. Emailed them to inform I'm celebrating my wedding anniversary and they upgraded our room to noble suite and provide a free red wine too. Room is huge, clean and luxurious. There are 3 TV (living room, bed room and bathroom), washing machine, microwave, refrigerator etc. Bathroom is huge and shower items are good (L'OCCITANE). Really feel like a living in a super luxurious home in overseas with 5 stars hotel services. Location is also good ( Stone throw to MGM and few mins walk to Wynn and Starworld). Highly recommended to all type of travellers!
              Comentat el 22 d'abril 2018
              Dear Ascott Guest, Thank you very much for taking the time to share your stay experience at the property. We are pleased to know that you have a nice stay with us and proud that we are able to contribute in making your trip in Macau a wonderful one. We are delighted to receive such positive and favorable feedback which certainly helps to inspire our team in keeping our brand promise in delivering world-class service standards to serve our guests. Thank you again for your compliments and we hope to see you soon along with exceptional customer services. Thank you.
              Resposta 28 d'abril 2018
              Ascott Macau
              8,8
              Excel·lent
              Boyd, Estats Units
              Persona que viatja sola
              Suite Executiva
              Estada de 4 nits en de novembre de 2018
              Excel·lent”
              My preferred hotel in Macau when available at a reasonable price. Unsurpassed accommodations.
              Comentat el 03 de desembre 2018
              Dear Ascott Guest, Thank you very much for taking the time to share with us your feedback following your recent stay at Ascott Macau. We are delighted to learn your stay with us was good and you have liked our overall services, and for sure we will keep on providing high-quality service to our guests in the future. Thank you very much for your satisfaction again and we look forward to welcoming you back soon. Thank you.
              Resposta 05 de desembre 2018
              Ascott Macau
              8,0
              Excel·lent
              Lai, Hong Kong
              Persona que viatja sola
              Suite Noble
              Estada d'una nit en de novembre de 2018
              Notable”
              Water if shower is a bit weak and not hot enough. Stronger shower and hotter water will be better.
              Comentat el 28 de novembre 2018
              Dear Ascott Guest, Thank you for taking the time to share your feedback with us following your recent stay at Ascott Macau. We are concerned regarding your feedback on the bathroom. Please accept our sincerely apologies for this shortfall and being informed that your comments have been shared with our team for future improvement. Once again, thank you for taking the time to share and inspire. We look forward to the pleasure of welcoming you back to the hotel for another fabulous stay in the near future. Thank you.
              Resposta 30 de novembre 2018
              Ascott Macau
              8,0
              Excel·lent
              TAI, Hong Kong
              Família amb nens menuts
              Suite Executiva
              Estada d'una nit en de desembre de 2017
              Good for stay with kids”
              Hotel in convenience location close to MGM and Wynn (walk within 10 mins), I stay in executive suite, Hotel not crowded and quiet due to hotel didn't have casino. Room. large rooms (bedroom after placed baby crib still have lots space) and great showers. Also breakfast is included and it had a little bit of everything.
              Comentat el 29 de desembre 2017
              Dear Ascott Guest, Thank you so much for your wonderful review about us. We are great to know you had such a wonderful experience here with us. Your comments are highly appreciated and we will continue to do our very best for the comfort and satisfaction of our guests. Once again, thank you for your valuable feedback and look forward to the pleasure of welcoming you back and serving you again soon. Thank you.
              Resposta 05 de gener 2018
              Ascott Macau
              10,0
              Excepcional
              WILLIAM, Hong Kong
              Parella
              Suite Noble
              Estada d'una nit en de novembre de 2017
              Excellent Quiet Hotel”
              Since the hotel does not have a casino, its less busy than other Macau hotels, which was what we loved about this place. There is not much in the immediate vicinity of the building, but its just across the street from the MGM & Wynn Macau. The reception and house-keeping staff were kind and helpful. The room was tastefully furnished. We had the noble suite with separate living and bed room, the size was great, bathroom was huge with both tub and shower, and we were very comfortable. The breakfast was included, although not a big variety was offered, but it was adequate. Overall, it was a very pleasant overnight stay.
              Comentat el 13 de novembre 2017
              Dear Ascott Guest, Thank you for sharing your wonderful comments with us. We are delighted to receive such positive and favorable feedback during your stay. Your beautiful comments on our staff services and room environment which certainly helps to inspire our team in keeping our brand promise in delivering world-class service standards to serve our guests.Your comments are highly appreciated, and we will continue to do our very best for the comfort and satisfaction of our guests. Once again, thank you for taking the time to share and inspire. We look forward to the pleasure of welcoming you back and serving you again soon. Thank you.
              Resposta 15 de novembre 2017
              Ascott Macau
              9,2
              Excepcional
              YEE, Malàisia
              Grup
              Suite Executiva
              Estada d'una nit en d'octubre de 2017
              Spacious & comfortable room”
              The executive room is very spacious & comfortable. However, the cable tv was not functioning well as most of the channel cannot be seen due to satelite issue. Surprise to see that there is nescafe coffee machine in the room. Good job! The breakfast is not much choices, some room to improve.
              Comentat el 26 d'octubre 2017
              Dear Ascott Guest, Thank you very much for your valuable review and staying with us. We are pleased to know that you have enjoyed our room environment during your stay. Regarding the room service, we are sorry to hear that our service didn’t meet your expectation, please accept our apologies for any inconvenience caused. Please be assured that your comment has been transferred to our team. As all the dining services are provided by our third-party, we till transfer your comment of the breakfast to the operator accordingly. Once again, thank you for receiving such valuable feedback and we sincerely hope to have another chance to welcome you again for next Ascott experience . Thank you.
              Resposta 26 d'octubre 2017
              Ascott Macau
              9,2
              Excepcional
              Fe, Filipines
              Grup
              Suite Executiva
              Estada d'una nit en d'agost de 2017
              I love Ascot Hotels”
              Ascot is really my hotel of choice. However in this particular hotel, the front desk staff were less friendly. The one who checked us in failed in my customer service standard but the lady who checked us out was wonderful. Breakfast is expensive but quite good.
              Comentat el 05 d'octubre 2017
              Dear Ascott Guest, Thank you very much for taking the time to share your Ascott experience. We are absolutely appreciated to learn that you were pleased with your stay except for the guest service in the front desk. Please accept our sincere apologies for the lapse in our service and the inconvenience this may have caused you. Failures related to staff responsiveness and customer services were of ultimate concern to us. Please rest assured knowing that your message has been taken very seriously and transferred to our related team. Once again, thank you for receiving such valuable feedback which certainly helps to encourage our team in continuing carry forward our service principles for the comfort and satisfaction of our guests. Thank you.
              Resposta 24 d'octubre 2017
              Ascott Macau
              8,0
              Excel·lent
              Suet, Hong Kong
              Grup
              Suite Executiva
              Estada d'una nit en de juliol de 2017
              Good in general”
              Tje room was spacious and nice but only one thing I cannot stand, the smell. All the lifts had a terrible saliva smell and the drainage smell from the bathroom was horrible too. Every time I take the lift, I had to stop breathing for 5-10 seconds. If you can not too sensitive with smell, this is a good place that you can consider.
              Comentat el 23 de juliol 2017
              Dear Ascott Guest, Thank you very much for staying and sharing your feedback with us. Please accept our apologies for the lapse on the smell and any inconvenience caused. Please rest assured we will address this issue with our team for serious improvements in the near future. Thank you again for your comments which give us a chance to improve ourselves and hope to see you soon along with exceptional customer services. Thank you.
              Resposta 31 de juliol 2017
              Ascott Macau
              9,6
              Excepcional
              Darshen, Malàisia
              Parella
              Suite Executiva
              Estada de 2 nits en d'abril de 2017
              Value for money ”
              It will be helpful if The entrance guys at the front door have some basic knowledge of places of interest and could guide the guest if taxi services are needed. Now we are simply directed back to the front office
              Comentat el 17 d'abril 2017
              Dear Ascott Guest, Thank you for sharing your comments with us following your recent stay at Ascott Macau. Please accept our apologies that the services didn’t meet your expectation and any inconvenience caused. Please rest assured that your feedback has been shared with our team for improvements in the near future. Once again, thank you very much for your comment and we definitely look forward to welcoming and serving you again soon. Thank you.
              Resposta 20 d'abril 2017
              Ascott Macau
              9,2
              Excepcional
              Michael, Estats Units
              Viatger de negocis
              Suite Noble
              Estada d'una nit en de novembre de 2016
              Great value and big suites - Serviced Apartment”
              Check in/out is a bit wobbly as they are not really a "hotel" and more of a long term guest property, but it worth a stay! Right near MGM, Wynn, etc. Would stay again for sure, especially if you are staying long term.
              Comentat el 25 de març 2017
              Dear Ascott Guest, Thank you very much for staying with us and taking the time to share you wonderful review with us. We are extremely delighted to learn that your overall satisfaction during your stay and having a nice trip in Macau. It is our pleasure in delivering the world-class service standards to serve all our guests. We will definitely convey your appreciated compliments to our team. Thank you very much for choosing Ascott Macau and look forward to welcoming you back very soon to create more memories. Thank you.
              Resposta 06 d'abril 2017
              Ascott Macau
              8,8
              Excel·lent
              Imran, Malàisia
              Parella
              Deluxe 2 llits
              Estada d'una nit en de gener de 2017
              Good stay and surrounded by great hotels”
              Stayed 1N at the hotel. We utilized the free shuttle to MGM which is located next door. Going back we utilized the shuttle from Wynn hotel which is slightly farther. The hotel is good and comfortable. The facilities is very nice down to the pool area. Mcdonalds is next door technically and then 7-11 around 5 minutes walk outside. The concierge was very helpful to tell us the routes available. We found it difficult to leave early due to the nice room. Great stay!
              Comentat el 17 de gener 2017
              8,8
              Excel·lent
              Gavin, Austràlia
              Viatger de negocis
              Suite Noble
              Estada d'una nit en de desembre de 2016
              Fantastic room, confusing service”
              I love finding hotels in Macau that don't have casinos in them, and this is a great example. It's not totally immune, being opposite the MGM and close to other gambling dens, but this makes it a location close to other restaurants and shopping as well. My room was large, a single bedroom suite with a great bathroom allowing a bath (and shower) with a view. Most things about this hotel are great which is why it is difficult to have to criticise one important function: Room Service. It's not room service but a food delivery service, provided by non-aligned restaurants, which the hotel doesn't make clear. This led to the awkward circumstance of me, in my hotel-provided robe being harassed in my room for cash (which I didn't have) to pay for my breakfast which was getting cold during the unnecessary exchange with TWO staff. It was an unseemly and unnecessary low point. The hotel should arrange a cross-charge with the restaurant to make the guest experience seamless and avoid experiences like mine.
              Comentat el 05 de desembre 2016
              9,6
              Excepcional
              Oi, Xina
              Parella
              Deluxe 2 llits
              Estada d'una nit en d'agost de 2016
              Like home sweet home”
              We are so impressed by the neat, clean and cosy environment. The staffs are so friendly and helpful. Their services are perfect and sincere. We enjoy our time especially at both the indoor and outdoor pools. Sauna is also provided.Such a happy and relaxing time staying here.
              Comentat el 23 d'agost 2016
              9,2
              Excepcional
              Renny, Indonèsia
              Persona que viatja sola
              Deluxe Extragran
              Estada de 2 nits en de juny de 2016
              Satisfied”
              I immediately loved the scent of the hotel when I walked in. The check-in process was easy. The room is more like a serviced apartement so it has a complete kitchen set with electric stove, microwave, even a washing machine. The room was cozy and room size was relatively moderate. Breakfast buffet was not that disappointing. The variety was pretty standard (cereals, hot & cold salads, toasts, breads, bacon, sausage, porridge, fruits, etc.) but the taste was good. To get there from ferry terminal was easy. Just hop on MGM or Wynn free shuttle bus. To go back to ferry terminal was kinda tricky because now big hotels set restrictions and prompt travellers to show proof either you stay in their hotels, dine in their restaurants or play in their casinos to be able to ride on their shuttle buses to ferry terminal. From Ascott to Senado Square takes about 20 minutes on foot. It depends on your walking pace though :) Nevertheless I enjoyed my stay at Ascott Macau and would love to stay there again if I return.
              Comentat el 11 de juliol 2016
              12345
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