2016

Ascott Waterplace Surabaya

Apartament amb Servei
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Excel·lent
Basada en 543 comentarisVeure el que han dit els hostes
8,5
El 96% el recomanaria als seus amics
Ascott Waterplace Surabaya
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Piscina
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centre esportiu
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Molt bona ubicació 8,7
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8,7Ubicació
S'ha eliminat dels favorits
  • Enllaç amb l'aeroport

  • Wi-Fi gratuït en totes les habitacions

  • aire condicionat

  • servei de neteja diari

Fins a un 30% de descompte amb Ofertes per a Membres d'Agoda!

Els preus baixen en el moment que inicia sessió!

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Opcions d'habitació
Executive - 3 Habitacions (Three Bedroom Executive)
...
  • Veure: ciutat
  • 112 m²/1206 ft²
  • 2 llits individuals i 1 lli...
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Executive 2 habitacions (2 Bedroom Executive)
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  • Veure: ciutat
  • 100 m²/1076 ft²
  • 1 llit gran i 1 llit extrag...
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Deluxe 2 Habitacions (Two Bedroom Deluxe)
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  • Veure: ciutat
  • 90 m²/969 ft²
  • 2 llits individuals i 1 lli...
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1 Habitació Executive (One Bedroom Executive)
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  • Veure: ciutat
  • 53 m²/570 ft²
  • 1 llit extragran
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1 Habitació Deluxe (One Bedroom Deluxe)
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  • Veure: ciutat
  • 46 m²/495 ft²
  • 1 llit extragran
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Comentaris recents de clients

Comentaris d'Agoda (543)Comentaris de Booking.com (185)
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Neteja8,7
Serveis8,4
Ubicació8,7
Confort i qualitat de l'habitació9,1
Servei8,5
Relació qualitat preu8,6
Proporcionat per clients autèntics de Agoda
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Tipus d'habitació
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386 comentaris autèntics
12345
7,2
Maybelline, Singapur
Viatger de negocis
1 Habitació Deluxe
Estada de 5 nits en de febrer de 2018
Large apartment
Good large apartment with comfortable bed. Air conditioner are superb in hot weather. However, shower head pressure is too weak and need maintaining. Toiletries are too little, could think about providing much more. The fridge needs cleaning too due to smell.
Comentat el 10 de febrer 2018
Dear Maybelline, Thank you for your support to Ascott Waterplace Surabaya. We have noted on your observation and recommendation for improvement. Feedback such as yours inspire us to continue in our improvement to provide an excellent services. We look forward to welcome you again at Ascott Waterplace Surabaya and serve you better. Best regards, Nany S, Manager
Resposta 13 de febrer 2018
Ascott Waterplace Surabaya
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9,2
Yuliani, Indonèsia
Família amb nens grans
1 Habitació Executive
Estada d'una nit en de setembre de 2017
Excepcional
Great stay. But a little bit difficult getting to a right parking area for hotel guest. Been told to go there and here, has moved a lot until find the right parking area
Comentat el 07 de febrer 2018
Dear Yuliani, Thank you for your great support to Ascott Waterplace Surabaya. We truly apologized for the inconvenience caused due to difficult parking area during your visit at Ascott Waterplace Surabaya. Should you have a visitor for your future visit at Ascott Waterplace Surabaya, please approach our Guest Service Officer and we will assist you to find the right parking area. Look forward to welcome you again at Ascott Waterplace Surabaya and serve you better. Best regards, Nany S, Manager
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4,0
Hendro, Indonèsia
Família amb nens menuts
Executive 2 habitacions
Estada de 2 nits en de setembre de 2017
the breakfast menu is very incomplete, immature. soap was missing, dishwashing soap also missing
i can feel the hotel manager is a local man, it shows in your appearance, hygiene, arrangement, ambient.
Comentat el 25 de gener 2018
Dear Hendro, Thank you for taking your time to write your feedback to us. We have noted on your disappoinment with Ascott Waterplace Surabaya and that we could not make your stay more comfortable. We have noted on your feedback refer to the incomplete amenities in the room such as dishwashing soap and soap. We may not be perfect, but we will highly appreciated should you would like to contact us and we will do our best possible to assist you to provide your needs. Unlike any other hotels, as a serviced residence, breakfast was not include in the room rate, but as per management decision, we give complimentary breakfast to all rooms with limited number of pax based on room type as a value add. Once again, we truly apologise that our breakfast wasn't up to your expectations. Anyhow, we will discuss with our breakfast provider, how to improve in our hygiene sanitation,arrangement also the dining room ambience. Look forward to welcome you again and serve you better. Best regards, Nany S
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10,0
Tony, Indonèsia
Viatger de negocis
1 Habitació Executive
Estada de 2 nits en de gener de 2018
Nice and Cosy
Nice Place, Clean, Good View, Just a step to Mal Pakuwon, the most happening mall in Surabaya now. Recommended Place to Stay
Comentat el 19 de gener 2018
Dear Tony, Thank you for the excellent rating and your kind support to Ascott Waterplace Surabaya. We hope to see you again soon at Ascott Waterplace Surabaya. Best regards, Nany S, Manager
Resposta 21 de gener 2018
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9,2
maya, Indonèsia
Parella
1 Habitació Deluxe
Estada d'una nit en de desembre de 2017
great value. great location
great apartment across pakuwon trade center and pakuwon mall in west surabaya. easy to get food. so many choices at pakuwon mall 1 & 2
Comentat el 15 de gener 2018
Dear maya, Thank you for the great score and review. We are happy that you liked our location. We look forward to seeing you again soon at Ascott Waterplace Surabaya. If you would like to have an exclusive price for your next stay, visit our website and become a member of Ascott Online Advantage, our online community where you can enjoy exclusive year-long discounts, seasonal promotions and special benefits. Best regards, M Basha, Manager
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10,0
Thomas, Austràlia
Parella
1 Habitació Deluxe
Estada de 11 nits en de desembre de 2017
It woz good
It woz good
Comentat el 31 de desembre 2017
Dear Thomas, Thank you for the perfect score and review. We are happy that you enjoyed your stay. We look forward to seeing you again soon at Ascott Waterplace Surabaya. If you would like to have an exclusive price for your next stay, visit our website and become a member of Ascott Online Advantage, our online community where you can enjoy exclusive year-long discounts, seasonal promotions and special benefits. Best regards, M Basha, Manager
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10,0
Sucipto, Singapur
Família amb nens menuts
1 Habitació Executive
Estada d'una nit en de desembre de 2017
Worth spend the $$$
The room is spacious, clean. Location is strategic.
Comentat el 21 de desembre 2017
Dear Sucipto, Thank you for the perfect score and review. We are happy that you enjoyed your stay. We look forward to seeing you again soon at Ascott Waterplace Surabaya. If you would like to have an exclusive price for your next stay, visit our website and become a member of Ascott Online Advantage, our online community where you can enjoy exclusive year-long discounts, seasonal promotions and special benefits. Best regards, M Basha, Manager
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7,2
Anthony, Austràlia
Família amb nens grans
Executive 2 habitacions
Estada d'una nit en de desembre de 2017
Located next to Mall
Huge executive room for our family of 3, more like an apartment. This place is owner operated. Modern facilities, located next to huge mall, staff friendly and everything worked. A bit pricey but you get a lot of space for your money. Conveniently located for US consulate which was our objective this trip.
Comentat el 19 de desembre 2017
Dear Anthony, Thank you for the good score and review. We are happy that you enjoyed your stay. You are correct that the units are large. In fact, we only have fully equipped one, two and three bedroom apartments which is managed by Ascott International Management, the largest Serviced Apartment owner/operator in the world. We certainly look forward to seeing you again soon at Ascott Waterplace Surabaya. If you would like to have an exclusive price for your next stay, visit our website and become a member of Ascott Online Advantage, our online community where you can enjoy exclusive year-long discounts, seasonal promotions and special benefits. Best regards, M Basha, Manager
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10,0
Widya, Indonèsia
Viatger de negocis
1 Habitació Executive
Estada de 2 nits en de desembre de 2017
Nice place to business trip
Nice place to business trip
Comentat el 13 de desembre 2017
Dear Widya, Thank you for the perfect score and great review. We are happy that you enjoyed your stay with us. We look forward to seeing you again soon at Ascott Waterplace Surabaya. If you would like to have an exclusive price for your next stay, visit our website and become a member of Ascott Online Advantage, our online community where you can enjoy exclusive year-long discounts, seasonal promotions and special benefits. Best regards, M Basha, Manager
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9,6
jason, Austràlia
Família amb nens menuts
1 Habitació Executive
Estada de 4 nits en de novembre de 2017
Ascott hotel
This was a great place to stay we had a 3 year old that slept with us so we had a 1 bar apartment. It was great had a washing/ dryer fridge and was spotless the staff were great spoke English as well the pool area was very good and breakfast was good as well we will be returning back there on our next trip.
Comentat el 04 de desembre 2017
Dear jason, Thank you for the good score and great review. We are happy that you liked our apartment, its facilities and enjoved your stay with us. We certainly look forward to seeing you again soon at Ascott Waterplace Surabaya. If you would like to have an exclusive price for your next stay, visit our website and become a member of Ascott Online Advantage, our online community where you can enjoy exclusive year-long discounts, seasonal promotions and special benefits. Best regards, Nany S, Manager
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Ascott Waterplace Surabaya
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dt. 20 febr., 2018 - dc. 21 febr., 2018(1 nit)