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de 777 comentaris
  • Neteja 7,9
  • Serveis 7,4
  • Ubicació 8,9
  • Comoditat de l'habitació/Nivell 8,2
  • Actuació del personal 8,0
  • Relació qualitat preu 8,0
  • Menjar/menjador 6,7
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Matt, Estats Units
Parella
Suite, vista sobre la ciutat
Estada de 3 nits en de novembre de 2012
great staff, some great rooms
royal view rooms are awesome
I stayed in the Royal View room (more of a suite), and it was awesome. Feels modern, spacious, and has a great view. I had a peek in other rooms, though, and they seemed quite a bit smaller and more shoeboxy. The staff were always helpful, opening doors, carrying luggage, and speaking good English. Breakfast was so-so. Some made-to-order items that were perfectly fine and a less-exciting buffet spread. Great part of town. Very easy to get into all the best parts of the tourist district, and it's on 'shoe alley' if you need a new pair of Chanel shoes for $15.
Comentat el 20 de novembre 2012

TAN, Malàisia
Grup
Habitació de luxe queen tranquil·la
Estada de 2 nits en de novembre de 2012
Pleasant small hotel with friendly staff
Strategic location as in the Hang Dau (street of shoes) and very helpful staff
The most important thing which impressed us is the hotel staff. They are always smiling and also open doors for us and helping my aged parents walk up the stairs. They also help in organizing out trip to Halong Bay (good follow up by one Miss Chen, a pretty frontline staff) as well as transferring our luggage to another Hotel when we come back from Halong Bay.. Very good of them and hence, we need not lug all our luggage to Halong Bay which makes it very pleasant for us. Breakfast is reasonable and good for a hotel like this. The room is very spacious and they give us three single beds which is such a luxury as everyone can sleep properly after a whole day out. The decor is unassuming. It is clean and no frills. But we like it and will definitely stay there again as we like the service. Pretty good.
Comentat el 16 de novembre 2012

Chee, Malàisia
Viatger de negocis
Habitació de luxe queen tranquil·la
Estada de 2 nits en de novembre de 2012
Great location, friendly staff - clearly delighted
Location
You can never go wrong with this hotel in so far as location is concerned. English speaking staff are helpful too. Received complimentary fruits everyday of my stay.Impressed with availability of laptop in the room. However, the alleyway outside the rooms are dimly litted. It would be good if they can change the main room door as there are small slits between the joints (people outside can see inside)& door is smaller than the frame at the top by half an inch (conversation inside the room can be heard outside)
Comentat el 14 de novembre 2012

Penelope, Austràlia
Grup
Habitació silenciosa superior
Estada de 3 nits en de novembre de 2012
Great hotel in the heart of old Ha noi
I loved the location, the balcony, clean room and hot shower.
To get the best out of your location it's important to book a balcony room with the beautiful large windows and light overlooking street life.
Comentat el 12 de novembre 2012

BREE, Austràlia
Parella
Habitació silenciosa superior
Estada de 2 nits en de novembre de 2012
Great location and friendly hotel
sensational service from the hotel
extremely friendly, only down fall is the hard bed everythink else was great. conviently located within shoe street.
Comentat el 11 de novembre 2012

Alan, Austràlia
Parella
Suite júnior amb balcó
Estada de 5 nits en d'octubre de 2012
Great location in the old quarter
Close to water puppet theatre, restaurants and night life
stayed in room #702, 7th floor facing front of hotel. lift stops at 6th floor so you have to carry your luggage up an extra flight of steps. room has a lounge with sofa and tv whilst bedroom has a king bed with another tv. my partner found the pillows to be too thick for her. shower does not drain particularly well however hot water was always available. breakfast was fairly basic. staff were very helpful at all times. free wi-fi worked well. would stay there again.
Comentat el 09 de novembre 2012

Soek, Singapur
Persona que viatja sola
Habitació silenciosa superior
Estada de 2 nits en d'octubre de 2012
My Favourite Value-For-Money Hotel in Hanoi
Right smack in the Old Quarters, in close proximity to attractions like Hoan Kiem Lake, Thang Long Water Puppets Theatre etc, with many shops in the vicinity so you'll never go hungry or find it difficult to get things you need.
I simply love staying at this hotel whenever I visit Hanoi. Its location is very central in the Old Quarters, which means you are close to many attractions, a variety of amenities, and have good access to transportation that will take you to other lovely parts of Northern Vietnam within 2-3h. You can save quite a lot if you were to book your stay at this hotel through Agoda in advance. After the early bird discount, I only pay under USD/night, so it's really value for money! Other than the friendly and helpful staff who are able to speak English, the hotel rooms have a modern feel, and are pleasant and clean. Hiring a cab through them can save you more than 50% of the actual fare you would have paid if you had flagged for a cab on your own.
Comentat el 01 de novembre 2012

Pawan, Índia
Viatger de negocis
Habitació silenciosa superior
Estada de 5 nits en d'octubre de 2012
Good Location and moderate facilities
Friendly staff, good service
The staff of the hotel is very friendly and helpful. The services quality is good. While the rooms are compact, the ambiance is fair. Internal things are well laid out and easily accessible. However views from the room are not very great. In case you are a vegetarian and speak only English language, then you might find it extremely difficult to explain a large number of things to the staff. Also check every item of the breakfast to confirm that it is vegetarian.
Comentat el 29 d'octubre 2012

Hermedia, Filipines
Grup
Família
Estada d'una nit en d'octubre de 2012
Worth the stay
Clean and Spacious
We book this hotel for its location. It is near the lake, shops, banks, restaurants and most of all, it is only at the back of the water puppet theater show. It is a relaxing and clean hotel. The staff is very accommodating and helpful. The breakfast is okay, but could be better. (Please add rice on your menu) hehe
Comentat el 29 d'octubre 2012

Napier, Filipines
Parella
Habitació silenciosa superior
Estada de 2 nits en d'octubre de 2012
Best Hotel in Hanoi
great location, near the famous hoan kiem lake and old quarter
Hotel is new, elegant, classy, rooms are big and good breakfast buffet.
Comentat el 27 d'octubre 2012


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