Aston Batam Hotel and Residence
 Aston Batam Hotel and Residence
Vestíbul Aston Batam Hotel and Residence
Piscina exterior Aston Batam Hotel and Residence
Veure totes les 27 fotos
S'ha eliminat dels favorits
8,6
Excel·lent
/10
( 1772 comentaris)Veure el que han dit els hostes
AL MAPA
8,1
Excel·lent
Puntuació de la ubicació
Millor que el 94 % dels allotjaments a Batam Island
Excel·lent ubicació - a 300 metres del centre
Parking
GRATIS
  • Poliklinik Mata560 m
  • Rumah Sakit Budi Kemuliaan600 m
  • Harapan Bunda Hospital670 m
  • Batam Medical Centre710 m
  • Masjid Jabal Arafah780 m
  • Centre Comercial Nagoya Hill830 m
  • Majesty Spa & Massage Batam920 m
  • Sakura Massage & Spa Batam920 m
  • Rumah Sakit St Elisabeth970 m
  • Prestige Aesthetic Clinic1,4 km
  • Recent construït en 2017
    Wifi gratis

    Aston Batam Hotel and Residence

    Jalan Sriwijaya No 1, Batam, Riau, Nagoya, Batam Island, Indonèsia, 29444 - AL MAPA
    Excepcional reputació
    El 92% el recomanaria als seus amics
    Excepcional neteja
    Valoració de la neteja 9,0
    • Enllaç amb l'aeroport

    • Wifi gratis a totes les habitacions

    • Sauna

    • Sauna

    • Esmorzar (gratuït)

    Aquest allotjament està molt sol·licitat!

    Reservat 25 vegades des d'ahir

    Relació qualitat preu8,7
    Distància des del centre0 KM
    Puntuació de la ubicació8,1
    Aeroport més a propAeroport de Hang Nadim (BTH) - Indonèsia
    Distància des de l'aeroport10,8 km

    Habitacions disponibles a Aston Batam Hotel and Residence

    Apartament de Tres Habitacions (Three Bedroom Apartment)
    Apartament de Tres Habitacions (Three Bedroom Apartment)
    ...
    • Mida de l'habitació: 117 m²...
    • Veure: ciutat
    • 1 llit extragran & 1 llit d...
    Fixa les dates per veure preus
    2 Bedroom Apartment
    2 Bedroom Apartment
    ...
    • Mida de l'habitació: 89 m²/...
    • Veure: ciutat
    • 1 llit doble & 1 llit indiv...
    Fixa les dates per veure preus
    Habitació Suite (Suite Room)
    Habitació Suite (Suite Room)
    ...
    • Mida de l'habitació: 77 m²/...
    • Veure: carrer
    • 1 llit doble
    Fixa les dates per veure preus
    Apartament 2 Habitacions (Two-Bedroom Apartment)
    Apartament 2 Habitacions (Two-Bedroom Apartment)
    ...
    • Mida de l'habitació: 90 m²/...
    • Balcó/terrassa
    • 1 llit gran o 1 llit indivi...
    Fixa les dates per veure preus
    Habitació Superior (Superior Room)
    Habitació Superior (Superior Room)
    ...
    • Mida de l'habitació: 32 m²/...
    • Veure: ciutat
    Fixa les dates per veure preus
    Habitació Familiar (Family Room)
    Habitació Familiar (Family Room)
    ...
    • Mida de l'habitació: 50 m²/...
    • No es permet fumar
    • 1 llit individual i 1 llit ...
    Fixa les dates per veure preus
    Habitació Deluxe Extragran (Deluxe King Room)
    Habitació Deluxe Extragran (Deluxe King Room)
    ...
    • Mida de l'habitació: 34 m²/...
    • No es permet fumar
    • 1 llit extragran
    Fixa les dates per veure preus
    Habitació Premier (Premier Room)
    Habitació Premier (Premier Room)
    ...
    • Mida de l'habitació: 40 m²/...
    • Veure: ciutat
    • 1 llit gran
    Fixa les dates per veure preus
    Habitació Deluxe 2 llits (Deluxe Twin Room)
    Habitació Deluxe 2 llits (Deluxe Twin Room)
    ...
    • Mida de l'habitació: 34 m²/...
    • Veure: ciutat
    • 2 llits individuals
    Fixa les dates per veure preus
    Apartamento De Dues Habitacions (Apartment Two Bedrooms)
    Apartamento De Dues Habitacions (Apartment Two Bedrooms)
    ...
    • Mida de l'habitació: 89 m²/...
    Fixa les dates per veure preus
    Fins a un 30% de descompte amb Ofertes per a Membres d'Agoda!

    Els preus baixen en el moment que inicia sessió!

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    Valoracions d'hostes reals sobre Aston Batam Hotel and Residence

    Proporcionat per clients autèntics de Agoda
    Comentaris d'Agoda (1772)Comentaris de Booking.com (711)
    8,6
    /
    10
    Neteja9,0
    Serveis8,3
    Ubicació8,1
    Servei8,7
    Relació qualitat preu8,7
    Tots els idiomes
    Tots els tipus de viatgers (1772)
    Tots els tipus d'habitació

    Mostra comentaris que continguin 

    781 comentaris d'hostes verificats
    12345
    10,0
    Excepcional
    Pei, Singapur
    Parella
    Habitació Deluxe Extragran
    Estada de 2 nits en de juliol de 2019

    Excepcional”

    Cost was worth it as the hotel was like a 5 star hotel but at such an affordable rate. Staffs were friendly and reasonably fluent in English, allowing easy communication. Amenties were clean and nice too.

    Comentat el 20 de juliol 2019

    Dear Pei, Thank you for making Aston Batam Hotel & Residence as your preferred choice and for your review. We are all happy to know that you have enjoyed your recent stay with us and looking forward to welcoming you back soon. Your Sincerely

    Resposta 22 de juliol 2019
    Aston Batam Hotel and Residence
    8,8
    Excel·lent
    Esther, Singapur
    Grup
    Apartament de Tres Habitacions
    Estada d'una nit en de juliol de 2019

    Clean, Affordable and Good Location”

    The buffet spread was good but me and my friend had food poisoning probably from the beef rendang cos it taste a little sour. Other than that, the hotel and residences was good and location was very close to major malls and ferry terminal. I booked the 3 bedroom apartment and my friends enjoy it. It was definitely value for money.

    Comentat el 19 de juliol 2019

    Dear Esther, Thank you for making Aston Batam Hotel & Residence as your preferred choice and for your review. We are all happy to know that you have enjoyed your recent stay with us and looking forward to welcoming you back soon. Your Sincerely

    Resposta 22 de juliol 2019
    Aston Batam Hotel and Residence
    7,6
    Notable
    Yue, Singapur
    Grup
    Estada de 2 nits en de juliol de 2019

    Overall stay”

    The overall stay and quality of the hotel is quite good. However, there’s room for improvement on the services. Firstly, i didn’t received any shampoo or shower gel in my room nor was it replaced after my room was make-up. Secondly, even though there’s nth missing in my room but I know that the staff entered my room to put a floor towel which wasn’t there when I left my room. Thirdly, I indicated that I don’t need my room to be make-up but still their staffs went in and make-up the room. However, the overall quality of the hotel is not bad, facilities and room are quite new.

    Comentat el 22 de juliol 2019

    Dear Yue, Thank you for making Aston Batam Hotel & Residence as your preferred choice and for your review. We are all not happy to know that you have bad experience your recent stay with us. both in term of our services, Although we did not fully meet your expectations during your stay this time, we are grateful to you for giving us another chance to serve you better in the near future. We look forward to welcoming you again during your next visit. Yours sincerely

    Resposta 31 de juliol 2019
    Aston Batam Hotel and Residence
    8,4
    Excel·lent
    Muhammad, Singapur
    Grup
    Habitació Deluxe Extragran
    Estada de 2 nits en de juny de 2019

    Better than its residence”

    Check-in process wasn’t as seamless as I had expected but nonetheless you can instantly see the stark difference between the hotel and residences (apartment). The hotel seems better managed and well-equipped. Nice tub in the room. Breakfast spread was really good. However I do feel that some of the staff need better training at handling guests rather than constantly seeking/checking with their senior/manager on how to do things. More room for improvements.

    Comentat el 01 de juliol 2019

    Dear Muhammad, Thank you for making Aston Batam Hotel & Residence as your preferred choice and for your review. We are all not happy to know that you have bad experience your recent stay with us. both in term of our services and facilities, Although we did not fully meet your expectations during your stay this time, we are grateful to you for giving us another chance to serve you better in the near future. We look forward to welcoming you again during your next visit. Yours sincerely

    Resposta 05 de juliol 2019
    Aston Batam Hotel and Residence
    9,6
    Excepcional
    Nur, Singapur
    Família amb nens grans
    Estada de 2 nits en de juny de 2019

    Huge Family room ”

    Hotel room is very spacious. The bed is clean and very comfortable. Hotel breakfast buffet spread is good too. Location is safe and there are mini mart by the side and opposite the building. Overall, nice! I will come back to this hotel again!

    Comentat el 01 de juliol 2019

    Dear Nur, Thank you for making Aston Batam Hotel & Residence as your preferred choice and for your review. We are all happy to know that you have enjoyed your recent stay with us and looking forward to welcoming you back soon. Your Sincerely

    Resposta 05 de juliol 2019
    Aston Batam Hotel and Residence
    8,4
    Excel·lent
    Angelina
    Grup
    Apartament de Tres Habitacions
    Estada d'una nit en de juliol de 2019

    Good for groups but temper expectations ”

    Location is central, checking in was an experience. The room assigned to us was under repair, had to go back down and get another room assigned. Do note apartments are in a separate building from the check in counter. Breakfast range was so so. Tried the hot and cold whirlpool at level 10 of the hotel. Was puzzled why there were no jets as pictured. Asked the hotel staff and was told there are no jets and as long as the temperature is maintained as hot and cold, it’s working. Sauna was disappointment since the female side was not working. Male side just felt slightly warm and did not have the humid feel of a working sauna. Overall: would only go back if having large group that wants to be in same apartment.

    Comentat el 19 de juliol 2019

    Dear Angelia, Thank you for making Aston Batam Hotel & Residence as your preferred choice and for your review. We are all not happy to know that you have bad experience your recent stay with us. both in term of our services and facilities, Although we did not fully meet your expectations during your stay this time, we are grateful to you for giving us another chance to serve you better in the near future. We look forward to welcoming you again during your next visit. Yours sincerely

    Resposta 22 de juliol 2019
    Aston Batam Hotel and Residence
    8,8
    Excel·lent
    Sherly
    Viatger de negocis
    Deluxe Room
    Estada d'una nit en de juliol de 2019

    Very comfortable bed and pillows ”

    The staff are friendly, from the moment we arrived and check in. We had a little complained regarding the noise inside the non-smoking room, it turned out to be the smoke extractor fan. When we called they said they will check and retract the problem, but eventually they sent engineer to our room to teach us how to switch the fan *face palm that located by the bedside. Amenities are not available unless you asked them. I find such hassle to have keep asking them either for the fan (which they could've told me over the phone) or asking about the amenities. Big plus mark is the bed and pillow ! Very comfortable. Breakfast is passable to me. Everything is too salty in my opinion : )

    Comentat el 18 de juliol 2019

    Dear Sherly, Thank you for making Aston Batam Hotel & Residence as your preferred choice and for your review. We are all not happy to know that you have bad experience your recent stay with us. both in term of our services and facilities, Although we did not fully meet your expectations during your stay this time, we are grateful to you for giving us another chance to serve you better in the near future. We look forward to welcoming you again during your next visit. Yours sincerely

    Resposta 22 de juliol 2019
    Aston Batam Hotel and Residence
    10,0
    Excepcional
    Saiyidah, Singapur
    Família amb nens grans
    Habitació Familiar
    Estada d'una nit en de juliol de 2019

    Spacious room and good location.”

    Had to check in earlier than expected. Confirmed with the receptionist first if a room is already available before making the arrangement for the pickup. Was told that its ready and I could proceed for check-in but we ended up waiting for 30 mins more as it wasn't ready only to be told by another staff that the room has been ready for quite some time. Other than that hiccup, everything else went smoothly. The room is spacious and clean. Staff were attentive to our needs. And the location is superb! Central to all the places we wanted to go like DC Mall, Grand Batam, spa, Nagoya Hill, etc.

    Comentat el 17 de juliol 2019

    Dear Saiyidah, Thank you for making Aston Batam Hotel & Residence as your preferred choice and for your review. We are all happy to know that you have enjoyed your recent stay with us and looking forward to welcoming you back soon. Your Sincerely

    Resposta 22 de juliol 2019
    Aston Batam Hotel and Residence
    10,0
    Excepcional
    ZAIDA, Singapur
    Grup
    Apartament de Tres Habitacions
    Estada d'una nit en de juliol de 2019

    Staff were friendly.”

    The only complain was 2 key cards were allowed.As we have our own individual ways to go we have to keep in touch every time which causes inconvenience.Some want to go gym,some want to go shopping and some want to just stay inside the room.

    Comentat el 17 de juliol 2019

    Dear Zaida, Thank you for making Aston Batam Hotel & Residence as your preferred choice and for your review. We are all happy to know that you have enjoyed your recent stay with us and looking forward to welcoming you back soon. Your Sincerely

    Resposta 22 de juliol 2019
    Aston Batam Hotel and Residence
    6,0
    Wai, Singapur
    Grup
    Habitació Familiar
    Estada d'una nit en de juliol de 2019

    Not as good as previous visit”

    This was my second time visit for this hotel. Understand that they may not be able to grant our request even if we requested earlier. However, I feel so strange that a family room can also be a smoking room at a smoking level as family room is usually meant for family with children. Given me an option for either having the smoking family room or a twin room which they will give us an additional bed to make it for 3 pax. If that's the case, why should I be paying for a family room with a size of a twin room and an "add on" bed and not normal single bed which I am suppose to have for the family room? The smell of smoke is terrible once you reached that level but the family room is still ok so we accepted the reality. In addition, I saw a little bit of stain and water on bathtub which were not totally empty and clean. But nevertheless, is overall still a much better hotel as compared with the others..except that nearby got nothing much. So need to buy and eaten before going back hotel.

    Comentat el 15 de juliol 2019

    Dear Wai, Thank you for making Aston Batam Hotel & Residence as your preferred choice and for your review. We are all not happy to know that you have bad experience your recent stay with us. we inform to you that on level 7 floor all our rooms is smoking room so on the level we have family room also. both in term of our services and facilities, Although we did not fully meet your expectations during your stay this time, we are grateful to you for giving us another chance to serve you better in the near future. We look forward to welcoming you again during your next visit. Yours sincerely

    Resposta 16 de juliol 2019
    Aston Batam Hotel and Residence
    10,0
    Excepcional
    Yusoff, Singapur
    Família amb nens menuts
    Habitació Deluxe Extragran
    Estada de 2 nits en de juliol de 2019

    Great service”

    I have no words for this hotel...from the staff service, the cleanliness of the room, the spacious room n also the breakfast buffet all is highly recommended. They even sent me a birthday cake on the day i check in which falls on my birthday which really surprise me n my wife... Will surely be back here again whenever i am in batam...

    Comentat el 15 de juliol 2019

    Dear Yusoff, Thank you for making Aston Batam Hotel & Residence as your preferred choice and for your review. We are all happy to know that you have enjoyed your recent stay with us and looking forward to welcoming you back soon. Your Sincerely

    Resposta 16 de juliol 2019
    Aston Batam Hotel and Residence
    9,6
    Excepcional
    Ng, Singapur
    Grup
    Apartament de Tres Habitacions
    Estada d'una nit en de juny de 2019

    Good breakfast and staff!”

    Big and nice place to stay with family and pretty good variety of breakfast. Our room power actually tripped while boiling water with the hotel kettle but was fixed quickly after we let the hotel staff know. The only thing that need some upgrade/improvement was the bathroom, though the shower area has a glass door, the water still flow out to the toilet door and sink area. And it's abit weird that the toilet bowl is in the glass door with the shower. So your feet will get wet when you just want to use toilet bowl and sink.

    Comentat el 26 de juny 2019

    Dear Ng, Thank you for making Aston Batam Hotel & Residence as your preferred choice and for your review. We are all happy to know that you have enjoyed your recent stay with us and looking forward to welcoming you back soon. Your Sincerely

    Resposta 29 de juny 2019
    Aston Batam Hotel and Residence
    8,0
    Excel·lent
    Poh, Singapur
    Parella
    Estada d'una nit en de juny de 2019

    Weekend getaway”

    Booked one nite stay at Aston as the reviews were all positive. First impression the hotel looks grand and clean. Room size was good and clean. Bed and pillows was very comfortable. Water pressure from the shower head was very good. Location not far from Nagoya Hill Shopping Mall and Grand Batam Shopping Centre.

    Comentat el 23 de juny 2019

    Dear Poh, Thank you for making Aston Batam Hotel & Residence as your preferred choice and for your review. We are all happy to know that you have enjoyed your recent stay with us and looking forward to welcoming you back soon. Your Sincerely

    Resposta 28 de juny 2019
    Aston Batam Hotel and Residence
    8,8
    Excel·lent
    SU, Singapur
    Família amb nens grans
    Habitació Deluxe 2 llits
    Estada de 2 nits en de juny de 2019

    Great front desk service. Good shuttle services to main Malls. Comfy rooms”

    Location is a little off from the shopping areas but the free shuttle buses to the main 3 malls( Nagoya, BCS and the new Grand Batam) help alot. It is also very convenient to call Grab service which most hotels do not permit. Save alot on transportation in this way. Good wifi and good variety of tv programs. However Disney movies channel( for kids) should be in English instead of Bahasa. Bathroom is clean and big. But the flooring should be done in a way that is not too shallow. It gets flooded easily and water seeps out of the shower doors. Breakfast spread was good but the taste is mediocre. In room dining was better. Big gyms and spa service was bad. The only and only masseur( as the staff claims) doesn’t seems to comprehend or converse in English. Keep insisting cannot take in reservations and seems impatient. Overall, it is a good place to stay.

    Comentat el 17 de juny 2019

    Dear Su, Thank you for making Aston Batam Hotel & Residence as your preferred choice and for your review. We are all happy to know that you have enjoyed your recent stay with us and looking forward to welcoming you back soon. Your Sincerely

    Resposta 19 de juny 2019
    Aston Batam Hotel and Residence
    8,4
    Excel·lent
    Fung, Singapur
    Família amb nens menuts
    Habitació Familiar
    Estada de 2 nits en de maig de 2019

    Nice Hotel for Family”

    Location is very close to Nagoya Hill Shopping and the hotel also provide free shutter bus to Nagoya Hill, BCS but you will need to book first. Only hope that our request for the room type was given more priority as we have requested for a double and a single at a non-smoking level but instead we have no choice but to make do at a smoking level as non-smoking level only left with rooms with 3 single bed. The hot water system also needs to be check as, throughout the duration of our shower, the water can sometimes become very hot and then suddenly becomes cold. Not very consistent. Lastly, I would say the front desk staff are great and accommodating, Breakfast also has lots of variety.

    Comentat el 05 de juny 2019

    Dear Fung, Thank you for making Aston Batam Hotel & Residence as your preferred choice and for your review. We are all happy to know that you have enjoyed your recent stay with us and looking forward to welcoming you back soon. Your Sincerely

    Resposta 07 de juny 2019
    Aston Batam Hotel and Residence
    8,0
    Excel·lent
    MARY, Malàisia
    Família amb nens grans
    Habitació Deluxe Extragran
    Estada de 2 nits en de maig de 2019

    Nice hotel ”

    The hotel staff are friendly. Hotel has shuttle service to/from hotel at specific timings. You have to book in advance. Otherwise, they can arrange for transport with a fee. We ordered car through Grab to go back to the hotel which is very convenient. Hotel room shower is not working well. Housekeeping was quick to attend to it but couldn't resolve it so we changed our room. Breakfast spread was ok but refill was slow for dimsum when there is crowd.

    Comentat el 04 de juny 2019

    Dear Mary, Thank you for making Aston Batam Hotel & Residence as your preferred choice and for your review. We are all happy to know that you have enjoyed your recent stay with us and looking forward to welcoming you back soon. Your Sincerely

    Resposta 07 de juny 2019
    Aston Batam Hotel and Residence
    9,6
    Excepcional
    Chew, Singapur
    Parella
    Estada d'una nit en de maig de 2019

    Convenient and comfortable”

    The hotel was very near to the ferry terminal and Nagoya shopping mall. It has free shuttle service but the hotel management need to look into the morning breakfast supply. The café was short of staff and the food was never top up in time for the guests to consume.

    Comentat el 21 de maig 2019

    Dear Chew, Thank you for making Aston Batam Hotel & Residence as your preferred choice and for your review. We are all happy to know that you have enjoyed your recent stay with us and looking forward to welcoming you back soon. Your Sincerely

    Resposta 22 de maig 2019
    Aston Batam Hotel and Residence
    9,6
    Excepcional
    Norizan, Singapur
    Parella
    Habitació Deluxe Extragran
    Estada d'una nit en de maig de 2019

    Clean and new hotel ”

    The hotel is new and well maintained . The cleanliness is superb and one of the best hotel so far in batam. The receptionist Ardi is so helpful and willing to assist my request for better room than 2nd floor and check in was fast . Booked for adult but received 1 face towel and no hand towel at all.Location abit off from all the mall but not a problem as the hotel provide free shuttle service to nagoya hill mall. The breakfast can be improved the food mostly served cold and not warm at all as there are varieties but no quality . Should prepare more indonesian style breakfast instead of more chinese style which not up to standard. Apart from that verything was great ..being always happy to come back again.

    Comentat el 20 de maig 2019

    Dear Norizan, Thank you for making Aston Batam Hotel & Residence as your preferred choice and for your review. We are all happy to know that you have enjoyed your recent stay with us and looking forward to welcoming you back soon. Your Sincerely

    Resposta 22 de maig 2019
    Aston Batam Hotel and Residence
    9,6
    Excepcional
    Juay, Singapur
    Grup
    Apartament de Tres Habitacions
    Estada d'una nit en de maig de 2019

    Excepcional”

    this is my 2nd time staying in aston! this time we were in a group of 5 people.. therefore we stayed in the residence instead of hotel. but overall was great stay. however, not sure if maintenance came? as the fridge was leaking water.. and the fridge rubber had some problem. hence the fridge door couldnt close properly too. breakfast this time round was not as fantastic, not sure if we r later than previously? there wasn't much spread of breakfast compared to previous month when i was there.. however overall experience is still good! will recommend this stay to friends/travellers who wishes to go batam for short stay

    Comentat el 13 de maig 2019

    Thank you for making Aston Batam Hotel & Residence as your preferred choice and for your review. We are all happy to know that you have enjoyed your recent stay with us. both in term of our services and products, Although we did not fully meet your expectations during your stay this time, we are grateful to you for giving us another chance to serve you better in the near future. We look forward to welcoming you again during your next visit.

    Resposta 17 de maig 2019
    Aston Batam Hotel and Residence
    10,0
    Excepcional
    Mohamad, Singapur
    Família amb nens menuts
    2 Bedroom Apartment
    Estada de 2 nits en d'abril de 2019

    One of the best and most comfortable stay in batam”

    Check in on the 28th April, with 3 adults and 3 children. The check in was abit slow as it’s a Sunday and guests were checking out. The staff tried their best to facilitate the checkin process. Went to the room, was amazed by the vast space and condition of the amenities. Everything was more than we can ask for. The room was clean, the bed was huge. Everything was perfect. Breakfast was good with the wide spread of selection that they have to offer. All in all we’ll definitely come back to stay if we’re ever in batam again

    Comentat el 30 d'abril 2019

    Dear Mohamad, Thank you for making Aston Batam Hotel & Residence as your preferred choice and for your review. We are all happy to know that you have enjoyed your recent stay with us and looking forward to welcoming you back soon.

    Resposta 02 de maig 2019
    Aston Batam Hotel and Residence
    12345
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