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Ben Tre Riverside Resort
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piscina [exterior]
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centre esportiu
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Ben Tre Riverside Resort

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Excel·lent
Basada en 182 comentarisVeure el que han dit els hostes
8,3
El 85% el recomanaria als seus amics
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Opcions d'habitació
Suite Familiar (Family Suite)
...
  • Veure: riu
  • 72 m²/775 ft²
  • 1 llit gran i 1 llit extrag...
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Deluxe Familiar (Family Deluxe)
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  • Veure: riu
  • 55 m²/592 ft²
  • 2 llits dobles petits i 1 l...
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Suite
...
  • Veure: natura
  • 40 m²/431 ft²
  • 2 llits dobles petits o 1 l...
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Superior amb vista sobre la ciutat (Superior With City View)
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  • Veure: ciutat
  • 28 m²/301 ft²
  • 2 llits dobles petits
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Suite Executiva (Executive Suite)
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  • Veure: natura
  • 40 m²/431 ft²
  • 1 llit extragran
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Habitació de luxe amb 2 llits individuals i vista sobre el riu (Deluxe Twin River View)
...
  • Veure: riu
  • 28 m²/301 ft²
  • 2 llits dobles petits
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Habitació de luxe per a 2 persones amb vista sobre el riu (Deluxe Double River view)
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  • Veure: riu
  • 28 m²/301 ft²
  • 1 llit extragran
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Superior - Estada i sopar (Superior - Stay and Dine)
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  • Veure: ciutat
  • 28 m²/301 ft²
  • 1 llit gran
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Comentaris recents de clients

Comentaris d'Agoda (182)
7,4
Selecciona el tipus de viatgers
Neteja8,8
Serveis8,1
Ubicació8,1
Confort i qualitat de l'habitació8,5
Servei8,4
Relació qualitat preu8,5
Menjar i àpats7,0
Proporcionat per clients autèntics de Agoda
Filtra els comentaris per:
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Tipus d'habitació
Superior amb vista sobre la ciutat
Habitació de luxe amb 2 llits individuals i vista sobre el riu
Habitació de luxe per a 2 persones amb vista sobre el riu
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128 comentaris autèntics
12345
10,0
Phan, Vietnam
Parella
Superior amb vista sobre la ciutat
Estada d'una nit en de gener de 2018
Will come back soon
Very happy with the service and place
Comentat el 14 de gener 2018
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9,2
Margaret, Nova Zelanda
Persona que viatja sola
Habitació de luxe amb 2 llits individuals i vista sobre el riu
Estada de 2 nits en de gener de 2018
Great place to relax
I love waking early, opening the doors onto the balcony and listening to the boats on the river
Comentat el 04 de gener 2018
Dear Margaret, We really appreciate you taking the time to review your experience at Ben Tre Riverside Resort and thank you for the wonderful praise. Glad you got to enjoy our services and facilities and the meal at restaurant. Thanks for staying with us and we hope to see you again! Best Wishes, Thanh Lam (Mr.) Customer Service Manager Customer Service Manager.
Resposta 04 de gener 2018
Ben Tre Riverside Resort
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3,6
L, Austràlia
Família amb nens menuts
Habitació de luxe amb 2 llits individuals i vista sobre el riu
Estada de 4 nits en de desembre de 2017
Isolated and with minimal resort facilities available.
The bar, coffee house and games centre were all closed for our entire stay making it a long trek into the city to find something to do and eat for our children. The staff offered no ideas or advice in activities to do in the area. As the pool was closed due to typhoon Tembin, we found ourselves bound in our room over Xmas. The bathroom was not clean (mould on blinds) and there was no tea/coffee in our room as indicated. Supplies in bathroom were not replenished daily. For a great dinner a short taxi ride away, head to Thuy Pizza - run by a well known chef. Great hospitality and great food! (Great espresso coffe, too!)
Comentat el 29 de desembre 2017
Dear L Cannon, Warmest greetings from Ben Tre Riverside Resort, Thank you for choosing to stay at our resort during your recent trip to Ben Tre city and for putting yourself out to share with us recent visit experience. Constructive review is very valuable to us as it helps us keep up with our services standards. We hope that you will stay with us again in the near future. Best regards, Thanh Lam(Mr.) Customer service manager
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Ben Tre Riverside Resort
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10,0
Vu, Vietnam
Parella
Superior amb vista sobre la ciutat
Estada d'una nit en de desembre de 2017
Good
Good
Comentat el 28 de desembre 2017
Dear Vu, Warmest greetings from Ben Tre Riverside Resort, Thank you for choosing to stay at our resort during your recent trip to Ben Tre city and for putting yourself out to share with us recent visit experience. Constructive review is very valuable to us as it helps us keep up with our services standards. We hope that you will stay with us again in the near future. Best regards, Thanh Lam (Mr.) Customer service manager
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Ben Tre Riverside Resort
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10,0
Vu, Vietnam
Parella
Habitació de luxe per a 2 persones amb vista sobre el riu
Estada d'una nit en de desembre de 2017
Excepcional
Good
Comentat el 26 de desembre 2017
Dear Vu, Warmest greetings from Ben Tre Riverside Resort, Thank you for choosing to stay at our resort during your recent trip to Ben Tre city and for putting yourself out to share with us recent visit experience. Constructive review is very valuable to us as it helps us keep up with our services standards. We hope that you will stay with us again in the near future. Best regards, Thanh Lam (Mr.) Customer service manager
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Ben Tre Riverside Resort
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5,6
Eliane, França
Persona que viatja sola
Superior amb vista sobre la ciutat
Estada de 4 nits en de desembre de 2017
Disappointing
Room was nice and staff very friendly and accommodating however, this hotel caters mainly to the Asian market because breakfast is Asian, no choices for westerners. The restaurant is located in an adjacent building, next to a construction site, with a karaoke salon on top. During dinner you hear the people singing karaoke which is far from pleasant. The menu offers a limited choice that looks more like cafetaria food instead of a regular restaurant. The hotel in general looks well kept but it lacks charm, it's cold and impersonal. Not my choice again.
Comentat el 17 de desembre 2017
Dear Eliane , Thank you for sharing your good comment about the room and staff service. And apologize about noise from outside, we are now in the process finish of renovation just one day more. The breakfast, we will more European, American food choice and take your comment on board. We hope to be service you in the future. Best regards, Thanh Lam (Mr.) Customer Service Manager.
Resposta 18 de desembre 2017
Ben Tre Riverside Resort
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8,4
Dung, Estats Units
Família amb nens menuts
Habitació de luxe amb 2 llits individuals i vista sobre el riu
Estada d'una nit en de desembre de 2017
Excel·lent
This is the great resort for the family. The swimming pool is not big but big enough for swimming. Its location is along the river so you can see boats passing by. A peaceful place! The restaurant next to hotel is very good. We ordered fried rice and sweet sour soup, very delicious. They served meals in your room.
Comentat el 14 de desembre 2017
Dear Dung, It was a pleasure to read your very kind review of your stay at Ben Tre Riverside Resort. I have shared your comments with the rest of team and am sure they will be motivated to continue with our tradition of sincere service from the heart. Delighted that you enjoyed our service and facilities. Thank you for staying with us, we really appreciate you recommendation to fellow travelers, and we do look forward to an opportunity to welcome you back one day. Best Wishes, Thanh Lam (Mr.) Customer Service Manager
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Ben Tre Riverside Resort
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9,2
Trung
Parella
Suite Executiva
Estada de 2 nits en de desembre de 2017
The resort looks very good
The resort needs to improve more to achieve its 4 stars. Beers, Waters and Instant Noodle need to offer inside the room. Food service in room need to more professional and on time with menu in room. More services like tours around Ben Tre, that’s the way Resort get more tourists.
Comentat el 13 de desembre 2017
Dear Mr.Trung, Warmest greetings from Ben Tre Riverside Resort, Thank you for choosing to stay at our resort during your recent trip to Ben Tre city and for putting yourself out to share with us recent visit experience. Constructive review is very valuable to us as it helps ua keep up with our services standards. We hope that you will stay with us again in the near future. Best regards, Thanh Lam (Mr.) Customer service manager
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Ben Tre Riverside Resort
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8,0
Fiona, Bèlgica
Parella
Superior amb vista sobre la ciutat
Estada d'una nit en de novembre de 2017
Great hotel, poor restaurant
We enjoyed our stay at the Riverside hotel. The staff is attentive and really helping. The room is large enough and clean. The cons: the hotel is far from the center. The restaurant is terrible. We couldn't eat the food we ordered. Everything was clearly coming from deep freeze. The breakfast wasn't great either. That is a pity as the hotel itself and the staff are good
Comentat el 14 de novembre 2017
Dear Fiona, Warm greetings from Ben Tre Riverside Resort, Thank you for your taking the time to post your review. From the outset I am disappointad to hear that your stay was less than perfect,for this please accept my sincere apologies. Please rest assured that we will take appropriate actions to improve our restaurant to bring the best service for you. We hope that you give us another opportunity and stay with us again in the near future.adding some additional enhancements to somewhat make up for this less than perfect experience. With warm regards, Thanh lam,pham Customer service manager
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Ben Tre Riverside Resort
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7,2
karen, Regne Unit
Família amb nens menuts
Habitació de luxe amb 2 llits individuals i vista sobre el riu
Estada d'una nit en de novembre de 2017
A good place to stay but not 4*
With not much else in this range to choose from, this resort is worth the stay. It is picturesque, well-located, relaxing, and with gorgeous views of the river. However, the staff's English is often so poor that even the simplest of tasks can be a bit of a challenge. They do make up for it in friendliness and helpfulness though. The most disappointing part was the restaurant - not only do you have to walk 'next door' via the outside, to get to it, but the food is average at best, with a poor selection for westerners, and very pricey. Other than drinks, it isn't worth eating here. The breakfast was ok but limited, mostly Asian, with only 1 cereal, no pastries or other western foods to choose from other than bread and omlettes and some of it quite cold (like the bacon). The lovely pool area lacks sufficient loungers and chairs, and there is no room service at all. Thus it cannot truly be a 4 star hotel. The basic gym is fine, but without aircon.
Comentat el 13 de novembre 2017
Dear Karen, Warm greetings from Ben Tre Riverside Resort, Thank you for your taking the time to post your review. From the outset I am disappointad to hear that your stay was less than perfect,for this please accept my sincere apologies. Please rest assured that we will take appropriate actions to improve our english ,restaurant,to bring the best service for you. We hope that you give us another opportunity and stay with us again in the near future.adding some additional enhancements to somewhat make up for this less than perfect experience. With warm regards, Thanh lam,pham Customer service manager
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Ben Tre Riverside Resort
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12345
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