Best Western Papilio Hotel

Best Western Papilio Hotel

Jalan Ahmad Yani 176-178, Rungkut, Surabaya, Indonèsia, 60235
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    Comentaris dels hostes

    8,2
    Excel·lent
    /10
    ( 771 comentaris)Veure el que han dit els hostes
    8,4
    Excel·lent neteja
    El 92% el recomanaria als seus amics

    El més destacat de l'allotjament

    • Enllaç amb l'aeroport

    • Wifi gratis a totes les habitacions

    • Esmorzar (gratuït)

    • Aire condicionat

    Aquest allotjament està molt sol·licitat!Última reserva fa 12 hores
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    Ubicació
    8,0
    AL MAPA
    Excel·lent ubicació
    A prop
    Popular
  • City of Tomorrow (CITO)1,04 km
  • Universitat Petra1,12 km
  • Mercat Nocturn Surabaya Carnival1,52 km
  • Centre Comercial CITO1,6 km
  • Masjid Nasional Al Akbar Surabaya1,6 km
  • Maspion Square1,63 km
  • Mesquita Al Akbar1,79 km
  • Plaza Marina2,1 km
  • Royal Plaza Surabaya2,44 km
  • Marina Plaza2,61 km
  • Relació qualitat preu8,3
    Distància des del centre4 km
    Puntuació de la ubicació8,0
    Aeroport més a propJuanda International Airport (SUB)
    Distància des de l'aeroport8,6 km
    Opcions d'habitació
    8,4
    Excel·lent
    Confort i qualitat de l'habitació
    Suite with King Bed Non Smoking with Continental Breakfast
    Suite with King Bed Non Smoking with Continental Breakfast
    ...
    • Mida de l'habitació: 56 m²/...
    • Veure: ciutat
    • 1 llit extragran
    Fixa les dates per veure preus
    Superior Room with 2 Single Beds City View Non Smoking with Continental Breakfast
    Superior Room with 2 Single Beds City View Non Smoking with Continental Breakfast
    ...
    • Mida de l'habitació: 28 m²/...
    • Veure: ciutat
    • 2 llits individuals
    Fixa les dates per veure preus
    Deluxe Room with Queen Bed City View Smoking with Continental Breakfast
    Deluxe Room with Queen Bed City View Smoking with Continental Breakfast
    ...
    • Mida de l'habitació: 28 m²/...
    • Veure: ciutat
    • 1 llit gran
    Fixa les dates per veure preus
    Suite amb vista a la ciutat (Suite with City View)
    Suite amb vista a la ciutat (Suite with City View)
    ...
    • Mida de l'habitació: 56 m²/...
    • Dutxa
    • 1 llit extragran súper
    Fixa les dates per veure preus
    Deluxe Room with Queen Bed City View Non Smoking with Continental Breakfast
    Deluxe Room with Queen Bed City View Non Smoking with Continental Breakfast
    ...
    • Mida de l'habitació: 28 m²/...
    • Veure: ciutat
    • 1 llit gran
    Fixa les dates per veure preus
    Habitació Deluxe 2 llits (Deluxe Twin Room)
    Habitació Deluxe 2 llits (Deluxe Twin Room)
    ...
    • Mida de l'habitació: 28 m²/...
    • Dutxa
    • 2 llits individuals
    Fixa les dates per veure preus
    Habitació Deluxe Doble (Deluxe Double Room)
    Habitació Deluxe Doble (Deluxe Double Room)
    ...
    • Mida de l'habitació: 28 m²/...
    • Dutxa
    • 1 llit extragran
    Fixa les dates per veure preus
    Habitació Deluxe Gran (Deluxe Queen Room)
    Habitació Deluxe Gran (Deluxe Queen Room)
    ...
    • Mida de l'habitació: 28 m²/...
    • Dutxa
    • 1 llit extragran
    Fixa les dates per veure preus
    Deluxe Room with 2 Single Beds City View with Balcony Non Smoking with Continental Breakfast
    Deluxe Room with 2 Single Beds City View with Balcony Non Smoking with Continental Breakfast
    ...
    • Mida de l'habitació: 28 m²/...
    • Veure: ciutat
    • 2 llits individuals
    Fixa les dates per veure preus
    Deluxe Room with 2 Single Beds City View Smoking with Continental Breakfast
    Deluxe Room with 2 Single Beds City View Smoking with Continental Breakfast
    ...
    • Mida de l'habitació: 28 m²/...
    • Veure: ciutat
    • 2 llits individuals
    Fixa les dates per veure preus
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    Comentaris recents de clients

    Comentaris d'Agoda (771)Comentaris de Booking.com (410)
    8,2
    /
    10
    Neteja8,4
    Serveis7,9
    Ubicació8,0
    Confort i qualitat de l'habitació8,4
    Servei8,2
    Relació qualitat preu8,3
    Proporcionat per clients autèntics de Agoda
    Tots els idiomes
    Tots els tipus de viatgers (771)
    Tots els tipus d'habitació

    Mostra comentaris que continguin 

    493 comentaris d'hostes verificats
    12345
    9,2
    Excepcional
    Linda, Indonèsia
    Família amb nens menuts
    Deluxe Room with 2 Single Beds City View Non Smoking with Continental Breakfast
    Estada d'una nit en de desembre de 2018
    Excellent!”
    Overall,we had very wonderful stay, spacious room, value for money, clean, breakfast is tasty with various menu, sky pool is Just excellent with very nice view.One thing,I left my phone charger and I called the hotel, one of staffs said that he will call me back after he checked it out, unfortunately I didn't receive the call till I left the City
    Comentat el 09 de desembre 2018
    8,0
    Excel·lent
    Jessy, Indonèsia
    Viatger de negocis
    Superior Room with 2 Single Beds City View Non Smoking with Continental Breakfast
    Estada d'una nit en d'octubre de 2018
    Notable”
    Spent a night here for transit only. I arrived late at night and left early in the morning, so I didn't have a chance to enjoy the hotel facilities other than my room & the restaurant. Superior Room is spacious enough, clean & comfy. I need some technical help at midnight, and their personnels was ready to serve promptly. Their restaurant is quite large, pretty & comfortable. Breakfast has enough variants, with Indonesian, Asian & International choices of food, although their taste is so-so. Some improvements on their taste will be appreciated. All restaurant staff supposedly need to be ready to serve in their respective positions when breakfast time started (6 a.m) instead of coming late. Some of the servers should pay attention more to the guests instead of busy chatting and watching TV. I might stay here another time, but perhaps will take the room-only option.
    Comentat el 09 d'octubre 2018
    9,2
    Excepcional
    Thahira, Singapur
    Persona que viatja sola
    Deluxe Room with 2 Single Beds City View Non Smoking with Continental Breakfast
    Estada de 3 nits en de febrer de 2019
    Best Service”
    I stayed here for 3 nights at Level 15. Got a nice view facing a mosque. Room was very clean, service was excellent!
    Comentat el 11 de febrer 2019
    9,6
    Excepcional
    li, Malàisia
    Grup
    Superior Room with 2 Single Beds City View Non Smoking with Continental Breakfast
    Estada d'una nit en de novembre de 2018
    The services and facilities are exceed my expectations. The staffs are fast respond.”
    Honestly, dint expect for such a best services and facilities in a affordable price. From the hot towel and welcome drink at the reception, the welcoming letter and kue in the room, the well maintaining swimming pool and gym, variety range of breakfast buffet until transportation to airport,it totally worth more the price! However, they should take a serious fix and repair on the water dripping issue during rainy day. We found the water dripping from the windows and dripped through the tv, we filed the complaint and they fast respond in changing a new room for us. Again, we found water dripping from the air-conditioning system, we filed the complaint and they had the technicians to fix it. The next day, we saw water dripping inside the lift. We satisfied with the services and facilities but not the water dripping issue.
    Comentat el 27 de novembre 2018
    5,6
    Ivano, Itàlia
    Persona que viatja sola
    Superior Room with 2 Single Beds City View Non Smoking with Continental Breakfast
    Estada d'una nit en d'octubre de 2018
    Disappointed how the service of this hotel change after one year ”
    From my last stay at this hotel the service change . I arrive in the hotel and the staff was absend, no one can help to carry the 2 heavy bag into the room . They give me the corner room on 26 floor , was to much nosing from the next room . The Wi-Fi doesn't work at all and I call the reception to come and check but no one came . The breakfast was extremely full of people that everything finish and even wait for 20 minute , nobody refil the fruit . I can say that in 2017 I spend more than one month in this hotel and everything was fine , this time just one night and was really worst . I'll not chose this hotel anymore and I'll no recommend to anyone to stay there .
    Comentat el 08 d'octubre 2018
    8,4
    Excel·lent
    Esam, Indonèsia
    Viatger de negocis
    Deluxe Room with Queen Bed City View Smoking with Continental Breakfast
    Estada d'una nit en de desembre de 2018
    Nice”
    Well maintained but the parking facility is limited.. only 2 lifts operates if only one works you better take the stairs! Otherwise everything is ok Breakfast is good
    Comentat el 09 de gener 2019
    10,0
    Excepcional
    liza, Indonèsia
    Viatger de negocis
    Superior Room with 2 Single Beds City View Non Smoking with Continental Breakfast
    Estada d'una nit en de gener de 2019
    Awesome, thank you”
    Satisfy for their hospitality service and spacious bed room comfy. Will come back. Thank u
    Comentat el 08 de gener 2019
    8,8
    Excel·lent
    Muhammad, Indonèsia
    Família amb nens menuts
    Deluxe Room with 2 Single Beds City View Smoking with Continental Breakfast
    Estada d'una nit en de desembre de 2018
    Low connection of Internet”
    Low connection of Internet,no bathtub
    Comentat el 20 de desembre 2018
    8,8
    Excel·lent
    yichao, Xina
    Viatger de negocis
    Estada d'una nit en de novembre de 2017
    Excel·lent”
    1) it is located near the airport, which is the newer part of city Surabaya. Pros is that it is new, with wider road, but the cons is that you don’t find any restaurants around. The only choice is A&W hamburgers, which is inedible; 2) Facilities: it takes forever to wait for the elevators to come, since there are only two elevators for so many rooms; 3) Breakfast: there are lots of choices, like the other same-level hotels, but the tastes: there is still lots of room to desire; 4) WIFI: Slow, slow, slow; 5) Value for money: middle
    Comentat el 14 de novembre 2017
    9,2
    Excepcional
    Muhammad, Brunei
    Persona que viatja sola
    Estada de 2 nits en d'agost de 2017
    Excellent Hotel in Jl. Ahmad Yani Rungkut Surabaya”
    Spacious Room with modern concept. Easy access to everywhere. A&W Fast Food is located at the Hotel Lobby. Make sure you tell the driver the word Papilio Hotel instead of only mentioning Best Western Hotel as some public transportation driver in Surabaya didnt know the Best Western Hotel. Overall i like this hotel and for sure will stay here again soon.
    Comentat el 01 d'octubre 2017
    9,2
    Excepcional
    FEINI, Indonèsia
    Família amb nens grans
    Estada d'una nit en de juny de 2017
    Bali trip”
    From jakarta to Bali, we go pass by Surabaya and stay 1 night at this hotel, very clean, good staff and good price, the bed is also comfort, we will come back again if visit surabaya again. Very recommended hotel to stay
    Comentat el 25 de juny 2017
    8,8
    Excel·lent
    Arie, Indonèsia
    Família amb nens menuts
    Superior Room with 2 Single Beds Non Smoking
    Estada de 2 nits en d'abril de 2017
    Great breakfast, perfect for family”
    I stay with my wife and two kids. They spend good time swimming here. Breakfast was superb, a lot of variety of food. Room was okay and clean.. Overall, we had pleasant stay and would recommend anyone this hotel.
    Comentat el 25 de maig 2017
    10,0
    Excepcional
    brenda, Singapur
    Grup
    Estada d'una nit en de març de 2017
    More than what we paid for”
    It was everything we needed for a good night's rest. Wonderfully plump pillows and soft beds. There was also welcome drinks in the reception which also had welcome breakfast bites for the morning. The breakfast was adequate. Could do with a bigger spread of items. Loved that there was a bar and A&W just downstairs (:
    Comentat el 25 de març 2017
    8,8
    Excel·lent
    Satish, Singapur
    Persona que viatja sola
    Estada d'una nit en de gener de 2017
    Great hotel”
    The hotel is fantastic. Great facilities and amazing staff. Everything worked in the room. Comfortable stay. Amazing breakfast. The only negative point is that the nearest convenience store is kinda far away on foot.
    Comentat el 25 de gener 2017
    9,6
    Excepcional
    Muhammad, Singapur
    Grup
    Superior Room with 2 Single Beds Non Smoking
    Estada d'una nit en de setembre de 2016
    Perfect”
    The view from the hotel is stunning as i was staying on a high floor, supermarket is very near, and the room is quite spacious and it meets my expectations, in terms of cleanliness and helpful, always smiling staff.
    Comentat el 17 d'octubre 2016
    8,7
    Excel·lent
    Edward, Estats Units
    Família amb nens menuts
    Estada d'una nit en de febrer de 2016
    Great location and comfort ”
    location, comfort, breakfast
    Clean comfortable rooms with all the amenities. The beds are very comfortable and we had a very good night’s sleep. We dined in at the “Mariposa” restaurant and found both the food and service to be extremely poor. We were a party of six and we were the only table in the restaurant. After ordering we waited over 30 minutes for the food to arrive. Each order arrived separately, with 15 minutes between the arrival of the first and the last. The steak and lamb chops were so salty that they were almost inedible. Overall, it was a miserable dining experience. Our room included breakfast which was a pleasant surprise after the dismal dining experience. The buffet had a great variety of Western and Indonesian breakfast fare, including an omelet bar and espresso machine. Excellent breakfast. The free wifi is good, but disconnects automatically after about 5 minutes of inactivity, requiring you to log in over and over again; however, tech support arrived quickly with fruit tray in hand to resolve a connectivity issue. The room service is also quite poor. We had to call three times to reception before our request for ice was fulfilled. I also had to call to have the air conditioning fixed and no one ever came.
    Comentat el 19 de febrer 2016
    8,4
    Excel·lent
    Chee, Singapur
    Parella
    Estada d'una nit en de febrer de 2016
    Comfortable Hotel with excellent service!”
    Everything is good from the rooms to the breakfast spread, we even have live guitar musician performing during breakfast! All staff are very helpful, polite and attentive. We were pleasantly surprise when we are served with a complimentary evening tea (including teapot of tea & 3 parties) in our room Great service! Only thing to complain about is the traffic hassle to make a long u-turn wherever you goes out or comes back. Overall it is an excellent hotel for business travellers!
    Comentat el 13 de febrer 2016
    8,0
    Excel·lent
    Yohanna, Indonèsia
    Viatger de negocis
    Estada d'una nit en de gener de 2016
    Bad Telephone Signal for any Local Telep Providers”
    Breakfast was good, Large Room, complete Gym
    Bad experience with signal, we are using 3 different providers; we cant make telp clearly. We are travelling for business, too bad we often lost signal. Swimming Pool was small. This time our 2nd visit; 1st visit by walking. We had bad experience with pool that was so dirty.
    Comentat el 30 de gener 2016
    8,0
    Excel·lent
    Andi, Indonèsia
    Viatger de negocis
    Estada d'una nit en d'octubre de 2015
    New hotel......worth for your money”
    Yummy Food, Nice Location, and Short Distance to The Airport
    I have a pleasant stay at this hotel. The food is yummy with lots of choice.....it is strategically located in the mid of airport to downtown....there are 2 malls nearby the hotel. The hotel is quite new and still fresh.
    Comentat el 01 de novembre 2015
    9,3
    Excepcional
    bunadi, Indonèsia
    Viatger de negocis
    Estada d'una nit en d'octubre de 2015
    Very Nice Hotel”
    Condition, Service and Location
    This is one a new hotel in Surabaya, just 1 month after soft opening. The room hotel is very clean, the service is very good and near from the airport. There is a new AW Restaurant in the lobby. I stay at 35 Floor, I get very nice view of Surabaya city. Absolutely recommended hotel for staying in Surabaya.
    Comentat el 17 d'octubre 2015
    12345
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