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Tipus d'habitació
  • Suite Júnior Superior
  • Suite Júnior Deluxe
  • Suite Lluna de mel

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10,0
violeta, Argentina
Parella
Suite Júnior Superior
Estada de 3 nits en de desembre de 2013
Excelente muy buena comida y buen servicio”
El servicio, la comida y la tranquilidad del hotel en este epoca
Comentat el 14 de desembre 2013
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7,2
Bada, Estats Units
Grup
Suite Júnior Deluxe
Estada de 5 nits en de maig de 2017
Notable”
The resort itself was very beautiful. The rooms were nicely decorated and spacious, but all of the rooms (3) we occupied smelled strongly like mold. Four out of the 5 days we stayed there the shower water was freezing cold and we had to call maintenance. They would fix it that they and the same thing would happen the next day again. The staff was not very friendly, they barely smiled. We think it was mostly because of their language limitations. Don't go if you don't speak Spanish because they don't speak any ? And that goes for 90% of the staff, starting at check-in all the way to the maintenance staff, it was very frustrating if you wanted to tell them about problems you were having. The quality of the food in the restaurants was very mediocre.
Comentat el 17 de maig 2017
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6,3
zimonna, Filipines
Parella
Suite Júnior Superior
Estada de 3 nits en de febrer de 2014
Nice beach hotel but....”
beach, ambiance, privacy
Overall stay was superb except for the quality of services... most of them looked tired and sometimes a bit snobbish. We understood this is a beach hotel thus everything should be "cool" but too much of it can be annoying as well. The food is so-so.. please, it's an all inclusive - people don't have any choice but to eat.... but make sure it's worth what we're paying for. Room service normally deliver the food an hour and half later.... longest I've had. Urggh!
Comentat el 08 de març 2014
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9,0
Rohan, Índia
Parella
Suite Júnior Superior
Estada de 5 nits en de maig de 2013
Fine Dining Food in All inclusive”
Adults Only, Quality Dleicious Food, Great Staff
Our 1st impression of catalonia was not very positive, because the property in itself is not very grand. The reception is small & the building is small. We were given a room near the beach & we were absolutely depressed with the room. Mouldy smell, no internet, ac making a noise. So we called the reception a couple of times & they quickly arranged for de-humidifier & AC mechanic. In a couple of hours, that was taken care of, but the reception offered to move us in a new room. So we checked the new room, which was simply fabulous. Large room with agood toilet & bath & the tub was next to our bed in the bedroom. The room has a small sitting area before the balcony. The view was great of the pools & the forests outside the resort. The FOOD is AWESOME in this resort. There are 3 restaurants in this property & 5 other in Catalonia Barcelo (included) just walking distance from Royal. The 3 restaurants within Royal are exclusive fine dining restaurants, not the all inclusive pizza, burger shiyt that the other 5 in the neighbouring resort offer. The Spanish restaurant has great food, good environment & great staff. The beach is small but isolated for adults. The sea is calm for anytime swim, though has a bit of weeds in it. The food & the service is unmatched. The rooms are luxurious. The Catalonia next door is included in Royal Catalonia as well.
Comentat el 22 de maig 2013
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9,0
Marisa, Austràlia
Parella
Suite Júnior Superior
Estada de 7 nits en de desembre de 2012
very nice hotel”
beautiful rooms
we really enjoyed our stayed with you however prior to arriving we spent 10 days in catalalonia in baya hibe and found that the entertaiment there was amazing compare to the your entertaiment the staff there were great and very very friendly always around talking to us daning ect i really think that there are a lot of things that your entertaiment staff could learn from this hotel.
Comentat el 28 de desembre 2012
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5,3
Oon
Parella
Suite Júnior Deluxe
Estada de 7 nits en de novembre de 2012
Boring hotel”
Spa
There is very little to do at your hotel. More fun activities should have been planned for quests throughout the day. Restaurants should open earlier for breakfast,lunch and dinner. The service at all the restaurant are so slow. The hostess takes forever to sit us at our table even though there were empty tables. My husband went diving at your resort and the dive equipment almost killed him. The equipment is not to acceptable diving standards. We had a hard time getting beach towels. This is a beach resort. Beach towels should be replenish in the room everyday. The walking conditions throughout the hotel is hazardous as they were slippery everywhere. I have a knee problem and I have put so much stress on my knee just trying to be careful walking on the slippery floors around the hotel. The only thing I enjoyed at your hotel is your spa facility. Martha is awesome. I had 3 spa sessions with Martha during my stay at your hotel.
Comentat el 29 de novembre 2012
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10,0
EDUARDO, Argentina
Parella
Suite Júnior Superior
Estada de 7 nits en de març de 2012
Fantastic hotel and excellent service”
Location, general ditribution, rooms, swimming pools, services, restaurants, adults only
Lovely place with very good general distribution. Adults only makes it very quiet. If you like to have some noise and activities, Ample swimming pools and nice beach. Comfortable and well sized rooms. Good restaurants, all "a la carte", sufficient space, no queues, no reservation required.
Comentat el 07 d'abril 2012
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8,3
Daniel, Suècia
Parella
Suite Júnior Superior
Estada de 9 nits en de gener de 2012
Good hotel”
Multiple restaurangs, bars and pools. Nice staff
the hoel felt relatively new. the front desk staff was helpful and friendly. the hotel got a private beach with a bar and juice place, beach it self is lovely with white sand and palm trees. there are two pools, both close to food and bars. there are multiple restaurants one the royal hotel and the non royal side witch you also can use, the restaurants are aver all ok. our favorites were sea blue for lunch (there dinner is also nice) and the tapas restaurant, on the non royal side the mexican place was nice, the japanese were more of a show then good food but we had a good time there.
Comentat el 02 de febrer 2012
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8,3
Pierre, Canadà
Persona que viatja sola
Suite Lluna de mel
Estada de 5 nits en de desembre de 2011
Catalonia Royal Bavaro All Inclusive”
The physical estate is top notch. The same for the food. The assistance at the réception and Room service: not very professional.
Comentat el 16 de gener 2012
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9,0
Robert, Regne Unit
Parella
Estada de 14 nits en de novembre de 2010
Lovely hotel”
Two hotels on a beautiful cream sandy beach
Smoking and hard, very hard beds, loud people - mainly from Canada rude people - mainly from Russia, air con needs to be addressed but our main complaint was the smoking everywhere!
The willingness and courtesy of the staff was second to none. Staff were 99.9% wonderful with the exception of a large young lady who was supposed to greet us in the Tapas Restaurant and made the whole atmosphere very miserable for the staff and holidaymakers on only one night. Our main gripe, as British holidaymakers, who are in the minority, was the amount of smoking in nearly all the areas. Even where no smoking signs are put on tables in the foyer, people smoked and to sit out and dine or even have a drink outside the piano bar was very uncomfortable. If you are wondering why we didn't complain. We were so obviously in the minority and Dom Rep relies on tourists purchasing cigars etc. Overall, service with a smile, quality of food exceptionally good, the only niggle being that it was difficult to get a hot meal, it was normally tepid which is such a pity as the quality of all the food was lovely. Would not return because of smoking, hard beds, air con not equal to the hot conditions but the staff could not do enough for you.
Comentat el 27 de novembre 2010
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