Cinnamon Bey Beruwela
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8,4
Excel·lent
2.0 % aquest mes
/10
( 642 comentaris)Veure el que han dit els hostes
AL MAPA
8,4
Excel·lent
Puntuació de la ubicació
Excel·lent ubicació
Aparcament
GRATIS
Complex turístic 5-star
Wifi gratis

Cinnamon Bey Beruwela

Moragolla, Beruwala, Moragalla, Beruwala, Sri Lanka - AL MAPA

No ho deixis passar!

3 viatgers han fet una reserva avui.

Excel·lent neteja
Valoració de la neteja 8,7
Excel·lent confort
Valoració de la qualitat de l'habitació i confort 8,6
Excel·lents instal·lacions a l'allotjament
Valoració de les instal·lacions a l'allotjament 8,4
Excepcional reputació
El 83% el recomanaria als seus amics
  • Enllaç amb l'aeroport

  • Wifi gratis a totes les habitacions

  • Sauna

  • Sauna

  • Aire condicionat

Relació qualitat preu8,2
Distància des del centre2KM
Puntuació de la ubicació8,4

Habitacions disponibles a Cinnamon Bey Beruwela

8,6
Excel·lent
Confort i qualitat de l'habitació
Superior amb vista sobre l'oceà (Superior Ocean View)
Superior amb vista sobre l'oceà (Superior Ocean View)
...
  • Mida de l'habitació: 39 m²/...
  • Veure: oceà (vista parcial)
  • 1 llit doble
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Habitació de luxe amb piscina i terrassa (Deluxe Pool Terrace)
Habitació de luxe amb piscina i terrassa (Deluxe Pool Terrace)
...
  • Mida de l'habitació: 49 m²/...
  • Veure: piscina
  • 1 llit doble
Fixa les dates per veure preus
Deluxe amb vista sobre l'oceà (Deluxe Ocean View)
Deluxe amb vista sobre l'oceà (Deluxe Ocean View)
...
  • Mida de l'habitació: 49 m²/...
  • Veure: oceà
  • 1 llit doble
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Habitació Superior (Superior Room)
Habitació Superior (Superior Room)
...
  • Mida de l'habitació: 39 m²/...
  • Veure: jardí
  • 1 llit gran o 2 llits indiv...
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Junior Suite
Junior Suite
...
  • Mida de l'habitació: 98 m²/...
  • 1 llit gran & 1 sofà llit
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Suite
Suite
...
  • Mida de l'habitació: 134 m²...
  • Balcó/terrassa
  • 1 llit gran & 1 sofà llit
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Jardí Superior (Superior Garden)
Jardí Superior (Superior Garden)
...
  • Veure: jardí
  • Balcó/terrassa
  • 2 llits individuals o 1 lli...
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Habitació Deluxe (Deluxe Room)
Habitació Deluxe (Deluxe Room)
...
  • Balcó/terrassa
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Family Room
Family Room
...
  • Balcó/terrassa
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Doble Estàndard - 2 Llits (Twin Standard)
Doble Estàndard - 2 Llits (Twin Standard)
...
  • Balcó/terrassa
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Classificació de l’allotjament|Comparat amb 267 allotjaments de Beruwala
Veure totes les classificacions
Puntuació de la relació qualitat-preu
8.2/10
Puntuació de la ubicació
8.4/10
Puntuació de la neteja
8.7/10
Puntuació del confort de l'habitació
8.6/10
Millor que
99
%
dels allotjaments de Beruwala
Millor que
99
%
dels allotjaments de Beruwala
Millor que
99
%
dels allotjaments de Beruwala
Millor que
99
%
dels allotjaments de Beruwala
Fins a un 30% de descompte amb Ofertes per a Membres d'Agoda!

Els preus baixen en el moment que inicia sessió!

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Més informació sobre Cinnamon Bey Beruwela

Més informació sobre Cinnamon Bey Beruwela

Descripció

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Què diuen sobre les instal·lacions

Piscina
24 mencions
Menjar i àpats
22 mencions
Platja
19 mencions
Esmorzar
16 mencions

Característiques

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Opcions d'esmorzar

americana
continental
halal
Anglès/Irlandès complet

Restaurants a l'allotjament

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Tipus de cuina:internacional
Menú:bufet, a la carta

Polítiques de l'allotjament

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Informació útil

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Valoracions d'hostes reals sobre Cinnamon Bey Beruwela

Proporcionat per clients autèntics de Agoda
Comentaris d'Agoda (642)Comentaris de Booking.com (993)
8,4
/
10
Excel·lent
2.0 % aquest mes
Neteja8,7
Serveis8,4
Ubicació8,4
Confort i qualitat de l'habitació8,6
Servei8,1
Relació qualitat preu8,2
Alta puntuació per a Beruwala
Puntuació
Excepcional: 9+ (179)
Excel·lent: 8-9 (108)
Molt bé: 7-8 (82)
Bé: 6-7 (29)
Per sota de les expectatives: <6 (52)
Època de l'any
Març - Maig (118)
Juny - Ag. (103)
Set. - Nov. (99)
Des. - Feb. (130)
Tots els tipus de viatgers (642)
Tots els tipus d'habitació
Tots els idiomes

Mostra comentaris que continguin 

450 comentaris d'hostes verificats
12345
10,0
Excepcional
rafael, Espanya
Família amb nens menuts
Superior amb vista sobre l'oceà
Estada d'una nit en de gener de 2014

Increible oferta del 70%. Hotel de lujo”

Habitación, piscinas y jardines

Conseguimos una oferta muy buena del 70%. Habitación enorme y muy bonita y confortable. Teníamos sólo alojamiento por lo que no disfrutamos del aparentemente buen desayuno buffet. Piscinas y jardines muy agradables. Junto a la playa, de baño seguro al disponer de arrecife. Personal muy atento. Actuación nocturna con bailes típicos y músicos.

Comentat el 18 de gener 2014
9,0
Excepcional
Cristian, Xile
Parella
Superior amb vista sobre l'oceà
Estada de 2 nits en de març de 2014

Excelente estadía ”

El staff hablaba bien en inglés comparado a todos los otros hoteles en Sri Lanka en que estuvimos. La piscina era excelente. Muy buen dormitorio y muy limpio
Comentat el 21 de març 2014
9,2
Excepcional
haris, Aràbia Saudita
Família amb nens menuts
Habitació Superior
Estada de 2 nits en d'abril de 2019

Amazing Overall Experience”

We had booked 4 rooms as we have a big family travelling together along with small kids. We had best time in Cinnamon Bey Beruwela. The resort is located right on the beach, it has 3 swimming pools and kids pool as well. Plus a kids play area was great. The Breakfast was excellent. the property is a bit old but great value for money, Staff was excellent. We highly recommend this hotel.

Comentat el 15 d'abril 2019

Dear Haris, It was a pleasure to welcome you to The Cinnamon Bey, Beruwala and appreciate your comments regarding your recent visit at the resort. We are happy that we were able to delight you during your visit. Thank you for highlighting the genuine and warm hospitality delivered by each member of our team. We shall ensure that your kind words are shared with our team. Once again, thank you for feedback and we sincerely hope to welcome you back soon.

Resposta 18 d'abril 2019
Cinnamon Bey Beruwela
10,0
Excepcional
Malinka, Sri Lanka
Grup
Habitació Superior
Estada d'una nit en de març de 2019

Great vacation ”

Great Vacation with great service and facilities and complementary activities for the deluxe room category We were given a free upgrade from a superior to deluxe for one of our friends too However at the late checkout request they didn’t respond genuinely which was questionable

Comentat el 06 de març 2019

Dear Malinka, Thank you very much for keeping trust on Cinnamon Bey, Beruwala as your holiday destination. Many thanks for sharing your experience. It is a delight to read that you had a memorable stay and we were able to provide for your every need to make your holiday even more special. Please do come here again for another visit and we assure that you will have some more sweet memories to take home.

Resposta 10 de març 2019
Cinnamon Bey Beruwela
8,8
Excel·lent
ELAINE, Estats Units
Família amb nens menuts
Superior amb vista sobre l'oceà
Estada de 3 nits en d'abril de 2019

Excel·lent”

The resort had everything in one place- beach, pool, spa, and restaurants. It was a nice getaway. We did not have to leave at all! The staff was great at the resort and restaurants. We would definitely go back again!

Comentat el 27 de maig 2019

Dear Elaine, Greetings from Cinnamon Bey, Beruwala. Thank you for giving us a five-star rating. We are glad to have served you on your wonderful holiday and making your stay at Cinnamon Bey, Beruwala an interesting one. It is always a pleasure to read reviews about satisfied guests. We appreciate that you recognized our staff and acclaiming our hospitality. Thank you once again for choosing our hotel for your stay and we do hope that we will have the chance of serving you again. We value your patronage.

Resposta 29 de maig 2019
Cinnamon Bey Beruwela
9,6
Excepcional
Christine, Alemanya
Parella
Habitació Superior
Estada d'una nit en de febrer de 2019

In the Lap of Luxury”

Cinnamon Bey Beruwela is beautifully located and very stylishly and lavishly furnished and decorated. We were made to feel very welcome, even though we arrived by motorbike and were slightly sweaty. Staff is very accommodating and eager to please, the rooms and the premises are gorgeous,the large variety of dining options is truly wonderful and the food is great.! We had a wonderful. However, some staff would benefit from a bit of additional training to ensure that they are not overly eager. We were upgraded to a Deluxe room upon arrival - many thanks again for this! - but then left to sit for about 20 minutes, while the room was being checked. In the morning a room boy knocked very persistently on our bedroom door to enquiry if we had any laundry, even though we only had a one night stay and were thus very unlikely to require this service. These were just very tiny irritations in an otherwise perfect stay, but guests accustomed to 5 star service might take umbrage.

Comentat el 08 de febrer 2019

Dear Christine, It was a pleasure to welcome you to The Cinnamon Bey, Beruwala and appreciate your comments regarding your recent visit at the resort. We are happy that we were able to delight you during your visit. Thank you for highlighting the genuine and warm hospitality delivered by each member of our team. We shall ensure that your kind words are shared with our team. At the same time we do acknowledge the discomfort faced due to the waiting time to check in. Please rest assured that your feedback about knocking on the door in the morning has been shared with the team and process rectifications will be put in place. We do hope that you will give us the opportunity of welcoming you back, and amending your latest views, in the not too distant future.

Resposta 10 de febrer 2019
Cinnamon Bey Beruwela
5,2
Hans, Austràlia
Grup
Habitació Superior
Estada de 2 nits en de març de 2019

Very dissapointing as a 5 star if anyting 3 Star not more!”

We were a group of ten. Reception staff were not welcoming. We were left to find our own way to our rooms which were very far away. The rooms were clean and well equipped but for whatever reason there was a (normal) bath tub on the small balcony. The dinner was very average, there was a cat scavenging in the dining area. It was extremely hot. We asked if a fan could be brought to no avail. The service at the table was very poor if we got any. The food at breakfast however was very good the next day and the service we received was great except for a drink served in a badly cracked glass. The change in service was probably due to the fact that we had complained to top management on the events of the previous night. This is not the service we expected from a 5 star hotel and found it most disappointing. We will definitely not be back.

Comentat el 24 de març 2019

Dear Hans, Thank you for choosing to stay at Cinnamon Bey, Beruwala and providing your honest feedback. We are indeed concerned if we came short of meeting some of your expectations and rest assured that each comment is reviewed with all the related management of the concerned teams and investigated in detail for process and product rectifications where ever possible. The experience you described is not characteristic of the level of service our associates strive to deliver. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Please rest assured that all your valuable comments have been taken up very seriously. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the issues from occurring in the future. We do hope that you will give us the opportunity of welcoming you back, and amending your latest views

Show more
Cinnamon Bey Beruwela
3,2
Mohamed, Sri Lanka
Viatger de negocis
Habitació Superior
Estada d'una nit en de gener de 2019

Staff needs more training ”

Good Value for money, but the facilities are starting to age, staff needs to be more trained to attend guest needs, some of them lack good training and thereby, end up being very slow in responding to guest needs

Comentat el 19 de març 2019

Dear Mohamed, Thank you for your feedback following your recent stay with us. We are deeply distressed to learn that you did not have a memorable stay with us. We apologize that highlighted areas such as competency levels of the staff, did not meet your expectations. We are constantly reviewing our standards and always endeavor to improve our product and service offerings. Your constructive feedback is therefore deeply valued by us and will certainly be looked in to as areas where we could better our quality standards. Thank you for taking time to write to us and we certainly hope to have you with us again.

Resposta 31 de març 2019
Cinnamon Bey Beruwela
8,8
Excel·lent
Chinthaka, Sri Lanka
Parella
Habitació Superior
Estada d'una nit en de setembre de 2018

Value for money ”

Excellent setting. Friendly staff. Only one lady staff member from the morning buffet, insisted on our seating place like we are supposed to sit where she shows us. It was really irritating. Other than that an excellent staff. Specially the reception was wonderful. Highly recommend.

Comentat el 04 de setembre 2018

Dear Guest, Greetings from Cinnamon Bey, Beruwala. Thank you for giving us a five-star rating. We are glad to have served you on your wonderful holiday and making your stay at Cinnamon Bey, Beruwala an interesting one. It is always a pleasure to read reviews about satisfied guests. We appreciate that you recognized our staff and acclaiming our hospitality. However, We regret any inconvenience that may have been caused to you during your stay with us. We thank you for the constructive feedback which is truly invaluable to us and we will certainly take the highlighted areas in to consideration for areas of improvement.Thank you once again for choosing our hotel for your stay and we do hope that we will have the chance of serving you again. We value your patronage.

Resposta 04 de setembre 2018
Cinnamon Bey Beruwela
10,0
Excepcional
Prasad, Índia
Grup
Superior amb vista sobre l'oceà
Estada d'una nit en de juliol de 2018

Great hotel with a fantastic view”

Friendly staff, amazing facilities, yummy food - what more can a holidayer ask for? Highly recommended if you are going to Bentota. My only grouse is the broken lock in the bathroom door - very basic stuff that we expect them to attend to without having to point out!

Comentat el 20 de juliol 2018

Dear Prasad, Greetings from Cinnamon Bey, Beruwala. Thank you for posting a five-star review on Agoda regarding your recent stay at Cinnamon Bey, Beruwala. It’s a pleasure to note your satisfaction with your experience at our hotel. We appreciate your kind words of praise on our facilities, food & service. Whilst thanking you for your complimentary feedback, we look forward to the pleasure of having you at Cinnamon Bey, to experience more of our facilities and Cinnamon hospitality.

Resposta 04 de setembre 2018
Cinnamon Bey Beruwela
8,0
Excel·lent
Rebecca, Estats Units
Família amb nens grans
Superior amb vista sobre l'oceà
Estada d'una nit en de març de 2018

Nice pool a few problems that could easily be resolved ”

This was a beautiful hotel with a wonderful pool and a great breakfast. However upon checking in the staff had difficulty finding our reservation for two rooms and had only reserved one room. They were able to work it out after several minutes. The in room service was very slow. we ordered a pot of tea with milk and sugar and had to receive a couple of calls just to confirm the order before it was brought to our room. Finally upon checking out around 11 o’clock we begin receiving calls today our room to remind us of the 12 o’clock check out and knocks on the door to verify mini bar luggage etc. This seemed excessive to us as we had a very short stay were trying to enjoy the room and rest during that last hour before checkout

Comentat el 04 de març 2018

Dear Rebecca, We thank you for your feedback following your recent stay with us. We are deeply distressed to learn that you did not have a memorable stay with us. We apologize that highlighted areas, did not meet your expectations. We are constantly reviewing our standards and always endeavor to improve our product and service offerings. Your constructive feedback is therefore deeply valued by us and will certainly be looked in to as areas where we could better our quality standards. Thank you for taking time to write to us and we certainly hope to have you with us again.

Resposta 05 de març 2018
Cinnamon Bey Beruwela
8,4
Excel·lent
Craig, Nova Zelanda
Família amb nens grans
Superior amb vista sobre l'oceà
Estada de 2 nits en de juny de 2017

Great place to stay (if you get a deal)”

Would love to highly recommend this place as it has huge potential. Great location and facilities but the lack of maintenance and upkeep are taking their toll. We got in on a great Agoda deal so we were able to overlook the door handle that didn't work and the door to the balcony that we had to wedge shut. Staff were phenomenal and very friendly.

Comentat el 03 de desembre 2017

Dear Craig, Greetings from Cinnamon Bey, Beruwala. We thank you for selecting Cinnamon Bey and rating us with 8 points. We value your recommendation on the hotel as a great place to stay.However,We regret any inconvenience that may have been caused to you during your stay with us.We thank you for the constructive feedback which is truly invaluable to us and we will certainly take the highlighted areas in to consideration for areas of improvement.While thanking you for taking time to write to us, we certainly hope to have the privilege of welcoming you back at our Hotel, for a stay that we guarantee, will be memorable.

Resposta 12 de desembre 2017
Cinnamon Bey Beruwela
8,4
Excel·lent
mohammed, Aràbia Saudita
Grup
Superior amb vista sobre l'oceà
Estada de 2 nits en de setembre de 2017

The hotel is fabulous but be careful of deceiving its staff”

I appreciate your effort to give me great comfort and enjoyable time. But I had commented: 1) Reception staff request a bribe or add additional money to the guest. 2) Unjustified delays in entry procedures. 3) Bad experience from the staff who are received and they were weak English them. 4) Stealing by adding bills is not for me. 5) The receptionist refused to contact Agoda.

Comentat el 08 de setembre 2017

Dear Guest, We thank you for sharing your feedback following your stay at Cinnamon Bey, Beruwala. We are indeed pleased to know that you enjoyed your stay with us.We regret any inconvenience that may have been caused to you during your stay with us.We thank you for the constructive feedback which is truly invaluable to us and we will certainly take the highlighted areas in to consideration for areas of improvement.While thanking you for taking time to write to us, we certainly hope to have the privilege of welcoming you back at our Hotel, for a stay that we guarantee, will be memorable.

Resposta 13 d'octubre 2017
Cinnamon Bey Beruwela
10,0
Excepcional
Dayantha, Regne Unit
Parella
Superior amb vista sobre l'oceà
Estada d'una nit en de març de 2017

Excepcional”

What a fabulous hotel this is. We arrived late for the check inn. Room wasn't ready but they upgraded to a delux room. Very clean and big rooms which had a separate pool for the delux rooms. Hotel was full on the day we stayed as the season. The food was very tasty and the breakfast had a variety spread of food. They had all the food that come to my mind. Only downfall was they had a DJ playing some music in the evening. He finished on time at 11 pm. He was more relaxing playing auto Dj. He was walking around and wasn't interested to entertain guests. Apart from that everything else was excellent. It was a fabulous one night stay on the 10th of March. I would recommend anyone for this hotel and it was much much better hotel compared to their other hotel Hikka tranz in Hikkaduwa we stayed the day before.

Comentat el 17 de març 2017
8,8
Excel·lent
Nadika, Sri Lanka
Parella
Superior amb vista sobre l'oceà
Estada d'una nit en de gener de 2017

Amazing View and Value for Money”

We went there in January and the sea was calm and it was a great location to have a swim in the sea also. Buffet breakfast was crowded but staff was very active to facilitate. Great food and the hotel has a very large garden to enjoy

Comentat el 12 de març 2017
8,4
Excel·lent
Mikheil, Geòrgia
Parella
Jardí Superior
Estada de 2 nits en d'abril de 2016

Second visit ”

The hotel is conveniently located from Colombo (about 1 ½ hours). It was our second visit and at the check in we upgraded our stay from B&B to a half board plan, switching from dinner to launch. Spread of the food was good and testy as well. The hotel is quite big and there are always people around, but we did not have any issues finding spot close to pool or in a shaded area under the trees. One side of the beach is well secured from the waves by the reef and it is safe for swimming. What draw us for the second time to the hotel was its location and consistency with the food and services provided (sometimes a bit slow but not too bad).

Comentat el 15 d'abril 2016
8,0
Excel·lent
Peter, Regne Unit
Persona que viatja sola
Superior amb vista sobre l'oceà
Estada de 4 nits en de juny de 2014

Relaxing and quiet”

Room standard, pools, price

I thoroughly enjoyed my few days at the hotel but it was a slightly strange experience as well. The hotel is big and was about half full when I arrived. The following morning a large group of Russians arrived to fill it. All from the same company I understand and they were occasionally noisy but not really intrusive. There are quite a few restaurants but all with very restrictive opening hours. I was possible the only person staying not on an inclusive package so all the restaurants except the inclusive buffet were empty. Large rooms where you are the only person are rather boring! I ate in the buffet restaurant once and although the range was good the quality was nothing special. The hotel is quite isolated, about 2 miles to Beruwala town, but they don't have any shop on site. There are a few hawkers on the beach as everywhere in Sri Lanka but not particularly intrusive. There is a beach restaurant about 50m along from the hotel where I had a good dinner one night, but was their only customer! In the Agoda description they make great play of the toilets in the rooms overlooking the sea. Extraordinary to waste space on this, especially as they don't! The bathrooms are very good however with excellent showers

Comentat el 22 de juny 2014
10,0
Excepcional
Nouf, Bahrain
Família amb nens grans
Superior amb vista sobre l'oceà
Estada de 2 nits en de juny de 2014

Amazing!”

Friendly staff, nice pool and view, delicious food

The best hotel I stayed in during my visit to Sri Lanka. All the staff were very friendly, kind, smiling and helpful. The breakfast and dinner buffet was delicious. The pool was amazing, and the view was stunning. I really enjoyed my stay and I recommend it to everyone.

Comentat el 17 de juny 2014
8,0
Excel·lent
MOHD, Oman
Parella
Superior amb vista sobre l'oceà
Estada de 2 nits en de desembre de 2013

mazing location. Nice hotel. To be improved.”

Location. Space. Beach.

the quality of food and the room. Breakfast time is very caothic, missing plates, nobody asking us for the hot drinks, typical of a massive Hotel. Great location, great swimming pool. Especially the staff near the swimming pool was really attentive.

Comentat el 30 de desembre 2013
10,0
Excepcional
Ruwan, Sri Lanka
Grup
Superior amb vista sobre l'oceà
Estada d'una nit en de setembre de 2013

Great relaxing and very comfortable.”

Beach, Room and Breakfast

it was really good and relaxed very well over looking sea. very good pool and very good staff to service. only problem is when they get guests from their company (who owns the hotel) get priority over normal guests which is really bad.

Comentat el 23 de setembre 2013
12345

Valoracions d'hostes reals sobre Cinnamon Bey Beruwela

Proporcionat per clients autèntics de Agoda
Comentaris d'Agoda (642)Comentaris de Booking.com (993)
8,4
/
10
Excel·lent
2.0 % aquest mes
Neteja8,7
Serveis8,4
Ubicació8,4
Confort i qualitat de l'habitació8,6
Servei8,1
Relació qualitat preu8,2
Alta puntuació per a Beruwala
Puntuació
Excepcional: 9+ (179)
Excel·lent: 8-9 (108)
Molt bé: 7-8 (82)
Bé: 6-7 (29)
Per sota de les expectatives: <6 (52)
Època de l'any
Març - Maig (118)
Juny - Ag. (103)
Set. - Nov. (99)
Des. - Feb. (130)
Tots els tipus de viatgers (642)
Tots els tipus d'habitació
Tots els idiomes

Mostra comentaris que continguin 

450 comentaris d'hostes verificats
12345
10,0
Excepcional
rafael, Espanya
Família amb nens menuts
Superior amb vista sobre l'oceà
Estada d'una nit en de gener de 2014

Increible oferta del 70%. Hotel de lujo”

Habitación, piscinas y jardines

Conseguimos una oferta muy buena del 70%. Habitación enorme y muy bonita y confortable. Teníamos sólo alojamiento por lo que no disfrutamos del aparentemente buen desayuno buffet. Piscinas y jardines muy agradables. Junto a la playa, de baño seguro al disponer de arrecife. Personal muy atento. Actuación nocturna con bailes típicos y músicos.

Comentat el 18 de gener 2014
9,0
Excepcional
Cristian, Xile
Parella
Superior amb vista sobre l'oceà
Estada de 2 nits en de març de 2014

Excelente estadía ”

El staff hablaba bien en inglés comparado a todos los otros hoteles en Sri Lanka en que estuvimos. La piscina era excelente. Muy buen dormitorio y muy limpio
Comentat el 21 de març 2014
9,2
Excepcional
haris, Aràbia Saudita
Família amb nens menuts
Habitació Superior
Estada de 2 nits en d'abril de 2019

Amazing Overall Experience”

We had booked 4 rooms as we have a big family travelling together along with small kids. We had best time in Cinnamon Bey Beruwela. The resort is located right on the beach, it has 3 swimming pools and kids pool as well. Plus a kids play area was great. The Breakfast was excellent. the property is a bit old but great value for money, Staff was excellent. We highly recommend this hotel.

Comentat el 15 d'abril 2019

Dear Haris, It was a pleasure to welcome you to The Cinnamon Bey, Beruwala and appreciate your comments regarding your recent visit at the resort. We are happy that we were able to delight you during your visit. Thank you for highlighting the genuine and warm hospitality delivered by each member of our team. We shall ensure that your kind words are shared with our team. Once again, thank you for feedback and we sincerely hope to welcome you back soon.

Resposta 18 d'abril 2019
Cinnamon Bey Beruwela
10,0
Excepcional
Malinka, Sri Lanka
Grup
Habitació Superior
Estada d'una nit en de març de 2019

Great vacation ”

Great Vacation with great service and facilities and complementary activities for the deluxe room category We were given a free upgrade from a superior to deluxe for one of our friends too However at the late checkout request they didn’t respond genuinely which was questionable

Comentat el 06 de març 2019

Dear Malinka, Thank you very much for keeping trust on Cinnamon Bey, Beruwala as your holiday destination. Many thanks for sharing your experience. It is a delight to read that you had a memorable stay and we were able to provide for your every need to make your holiday even more special. Please do come here again for another visit and we assure that you will have some more sweet memories to take home.

Resposta 10 de març 2019
Cinnamon Bey Beruwela
8,8
Excel·lent
ELAINE, Estats Units
Família amb nens menuts
Superior amb vista sobre l'oceà
Estada de 3 nits en d'abril de 2019

Excel·lent”

The resort had everything in one place- beach, pool, spa, and restaurants. It was a nice getaway. We did not have to leave at all! The staff was great at the resort and restaurants. We would definitely go back again!

Comentat el 27 de maig 2019

Dear Elaine, Greetings from Cinnamon Bey, Beruwala. Thank you for giving us a five-star rating. We are glad to have served you on your wonderful holiday and making your stay at Cinnamon Bey, Beruwala an interesting one. It is always a pleasure to read reviews about satisfied guests. We appreciate that you recognized our staff and acclaiming our hospitality. Thank you once again for choosing our hotel for your stay and we do hope that we will have the chance of serving you again. We value your patronage.

Resposta 29 de maig 2019
Cinnamon Bey Beruwela
9,6
Excepcional
Christine, Alemanya
Parella
Habitació Superior
Estada d'una nit en de febrer de 2019

In the Lap of Luxury”

Cinnamon Bey Beruwela is beautifully located and very stylishly and lavishly furnished and decorated. We were made to feel very welcome, even though we arrived by motorbike and were slightly sweaty. Staff is very accommodating and eager to please, the rooms and the premises are gorgeous,the large variety of dining options is truly wonderful and the food is great.! We had a wonderful. However, some staff would benefit from a bit of additional training to ensure that they are not overly eager. We were upgraded to a Deluxe room upon arrival - many thanks again for this! - but then left to sit for about 20 minutes, while the room was being checked. In the morning a room boy knocked very persistently on our bedroom door to enquiry if we had any laundry, even though we only had a one night stay and were thus very unlikely to require this service. These were just very tiny irritations in an otherwise perfect stay, but guests accustomed to 5 star service might take umbrage.

Comentat el 08 de febrer 2019

Dear Christine, It was a pleasure to welcome you to The Cinnamon Bey, Beruwala and appreciate your comments regarding your recent visit at the resort. We are happy that we were able to delight you during your visit. Thank you for highlighting the genuine and warm hospitality delivered by each member of our team. We shall ensure that your kind words are shared with our team. At the same time we do acknowledge the discomfort faced due to the waiting time to check in. Please rest assured that your feedback about knocking on the door in the morning has been shared with the team and process rectifications will be put in place. We do hope that you will give us the opportunity of welcoming you back, and amending your latest views, in the not too distant future.

Resposta 10 de febrer 2019
Cinnamon Bey Beruwela
5,2
Hans, Austràlia
Grup
Habitació Superior
Estada de 2 nits en de març de 2019

Very dissapointing as a 5 star if anyting 3 Star not more!”

We were a group of ten. Reception staff were not welcoming. We were left to find our own way to our rooms which were very far away. The rooms were clean and well equipped but for whatever reason there was a (normal) bath tub on the small balcony. The dinner was very average, there was a cat scavenging in the dining area. It was extremely hot. We asked if a fan could be brought to no avail. The service at the table was very poor if we got any. The food at breakfast however was very good the next day and the service we received was great except for a drink served in a badly cracked glass. The change in service was probably due to the fact that we had complained to top management on the events of the previous night. This is not the service we expected from a 5 star hotel and found it most disappointing. We will definitely not be back.

Comentat el 24 de març 2019

Dear Hans, Thank you for choosing to stay at Cinnamon Bey, Beruwala and providing your honest feedback. We are indeed concerned if we came short of meeting some of your expectations and rest assured that each comment is reviewed with all the related management of the concerned teams and investigated in detail for process and product rectifications where ever possible. The experience you described is not characteristic of the level of service our associates strive to deliver. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Please rest assured that all your valuable comments have been taken up very seriously. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the issues from occurring in the future. We do hope that you will give us the opportunity of welcoming you back, and amending your latest views

Show more
Cinnamon Bey Beruwela
3,2
Mohamed, Sri Lanka
Viatger de negocis
Habitació Superior
Estada d'una nit en de gener de 2019

Staff needs more training ”

Good Value for money, but the facilities are starting to age, staff needs to be more trained to attend guest needs, some of them lack good training and thereby, end up being very slow in responding to guest needs

Comentat el 19 de març 2019

Dear Mohamed, Thank you for your feedback following your recent stay with us. We are deeply distressed to learn that you did not have a memorable stay with us. We apologize that highlighted areas such as competency levels of the staff, did not meet your expectations. We are constantly reviewing our standards and always endeavor to improve our product and service offerings. Your constructive feedback is therefore deeply valued by us and will certainly be looked in to as areas where we could better our quality standards. Thank you for taking time to write to us and we certainly hope to have you with us again.

Resposta 31 de març 2019
Cinnamon Bey Beruwela
8,8
Excel·lent
Chinthaka, Sri Lanka
Parella
Habitació Superior
Estada d'una nit en de setembre de 2018

Value for money ”

Excellent setting. Friendly staff. Only one lady staff member from the morning buffet, insisted on our seating place like we are supposed to sit where she shows us. It was really irritating. Other than that an excellent staff. Specially the reception was wonderful. Highly recommend.

Comentat el 04 de setembre 2018

Dear Guest, Greetings from Cinnamon Bey, Beruwala. Thank you for giving us a five-star rating. We are glad to have served you on your wonderful holiday and making your stay at Cinnamon Bey, Beruwala an interesting one. It is always a pleasure to read reviews about satisfied guests. We appreciate that you recognized our staff and acclaiming our hospitality. However, We regret any inconvenience that may have been caused to you during your stay with us. We thank you for the constructive feedback which is truly invaluable to us and we will certainly take the highlighted areas in to consideration for areas of improvement.Thank you once again for choosing our hotel for your stay and we do hope that we will have the chance of serving you again. We value your patronage.

Resposta 04 de setembre 2018
Cinnamon Bey Beruwela
10,0
Excepcional
Prasad, Índia
Grup
Superior amb vista sobre l'oceà
Estada d'una nit en de juliol de 2018

Great hotel with a fantastic view”

Friendly staff, amazing facilities, yummy food - what more can a holidayer ask for? Highly recommended if you are going to Bentota. My only grouse is the broken lock in the bathroom door - very basic stuff that we expect them to attend to without having to point out!

Comentat el 20 de juliol 2018

Dear Prasad, Greetings from Cinnamon Bey, Beruwala. Thank you for posting a five-star review on Agoda regarding your recent stay at Cinnamon Bey, Beruwala. It’s a pleasure to note your satisfaction with your experience at our hotel. We appreciate your kind words of praise on our facilities, food & service. Whilst thanking you for your complimentary feedback, we look forward to the pleasure of having you at Cinnamon Bey, to experience more of our facilities and Cinnamon hospitality.

Resposta 04 de setembre 2018
Cinnamon Bey Beruwela
8,0
Excel·lent
Rebecca, Estats Units
Família amb nens grans
Superior amb vista sobre l'oceà
Estada d'una nit en de març de 2018

Nice pool a few problems that could easily be resolved ”

This was a beautiful hotel with a wonderful pool and a great breakfast. However upon checking in the staff had difficulty finding our reservation for two rooms and had only reserved one room. They were able to work it out after several minutes. The in room service was very slow. we ordered a pot of tea with milk and sugar and had to receive a couple of calls just to confirm the order before it was brought to our room. Finally upon checking out around 11 o’clock we begin receiving calls today our room to remind us of the 12 o’clock check out and knocks on the door to verify mini bar luggage etc. This seemed excessive to us as we had a very short stay were trying to enjoy the room and rest during that last hour before checkout

Comentat el 04 de març 2018

Dear Rebecca, We thank you for your feedback following your recent stay with us. We are deeply distressed to learn that you did not have a memorable stay with us. We apologize that highlighted areas, did not meet your expectations. We are constantly reviewing our standards and always endeavor to improve our product and service offerings. Your constructive feedback is therefore deeply valued by us and will certainly be looked in to as areas where we could better our quality standards. Thank you for taking time to write to us and we certainly hope to have you with us again.

Resposta 05 de març 2018
Cinnamon Bey Beruwela
8,4
Excel·lent
Craig, Nova Zelanda
Família amb nens grans
Superior amb vista sobre l'oceà
Estada de 2 nits en de juny de 2017

Great place to stay (if you get a deal)”

Would love to highly recommend this place as it has huge potential. Great location and facilities but the lack of maintenance and upkeep are taking their toll. We got in on a great Agoda deal so we were able to overlook the door handle that didn't work and the door to the balcony that we had to wedge shut. Staff were phenomenal and very friendly.

Comentat el 03 de desembre 2017

Dear Craig, Greetings from Cinnamon Bey, Beruwala. We thank you for selecting Cinnamon Bey and rating us with 8 points. We value your recommendation on the hotel as a great place to stay.However,We regret any inconvenience that may have been caused to you during your stay with us.We thank you for the constructive feedback which is truly invaluable to us and we will certainly take the highlighted areas in to consideration for areas of improvement.While thanking you for taking time to write to us, we certainly hope to have the privilege of welcoming you back at our Hotel, for a stay that we guarantee, will be memorable.

Resposta 12 de desembre 2017
Cinnamon Bey Beruwela
8,4
Excel·lent
mohammed, Aràbia Saudita
Grup
Superior amb vista sobre l'oceà
Estada de 2 nits en de setembre de 2017

The hotel is fabulous but be careful of deceiving its staff”

I appreciate your effort to give me great comfort and enjoyable time. But I had commented: 1) Reception staff request a bribe or add additional money to the guest. 2) Unjustified delays in entry procedures. 3) Bad experience from the staff who are received and they were weak English them. 4) Stealing by adding bills is not for me. 5) The receptionist refused to contact Agoda.

Comentat el 08 de setembre 2017

Dear Guest, We thank you for sharing your feedback following your stay at Cinnamon Bey, Beruwala. We are indeed pleased to know that you enjoyed your stay with us.We regret any inconvenience that may have been caused to you during your stay with us.We thank you for the constructive feedback which is truly invaluable to us and we will certainly take the highlighted areas in to consideration for areas of improvement.While thanking you for taking time to write to us, we certainly hope to have the privilege of welcoming you back at our Hotel, for a stay that we guarantee, will be memorable.

Resposta 13 d'octubre 2017
Cinnamon Bey Beruwela
10,0
Excepcional
Dayantha, Regne Unit
Parella
Superior amb vista sobre l'oceà
Estada d'una nit en de març de 2017

Excepcional”

What a fabulous hotel this is. We arrived late for the check inn. Room wasn't ready but they upgraded to a delux room. Very clean and big rooms which had a separate pool for the delux rooms. Hotel was full on the day we stayed as the season. The food was very tasty and the breakfast had a variety spread of food. They had all the food that come to my mind. Only downfall was they had a DJ playing some music in the evening. He finished on time at 11 pm. He was more relaxing playing auto Dj. He was walking around and wasn't interested to entertain guests. Apart from that everything else was excellent. It was a fabulous one night stay on the 10th of March. I would recommend anyone for this hotel and it was much much better hotel compared to their other hotel Hikka tranz in Hikkaduwa we stayed the day before.

Comentat el 17 de març 2017
8,8
Excel·lent
Nadika, Sri Lanka
Parella
Superior amb vista sobre l'oceà
Estada d'una nit en de gener de 2017

Amazing View and Value for Money”

We went there in January and the sea was calm and it was a great location to have a swim in the sea also. Buffet breakfast was crowded but staff was very active to facilitate. Great food and the hotel has a very large garden to enjoy

Comentat el 12 de març 2017
8,4
Excel·lent
Mikheil, Geòrgia
Parella
Jardí Superior
Estada de 2 nits en d'abril de 2016

Second visit ”

The hotel is conveniently located from Colombo (about 1 ½ hours). It was our second visit and at the check in we upgraded our stay from B&B to a half board plan, switching from dinner to launch. Spread of the food was good and testy as well. The hotel is quite big and there are always people around, but we did not have any issues finding spot close to pool or in a shaded area under the trees. One side of the beach is well secured from the waves by the reef and it is safe for swimming. What draw us for the second time to the hotel was its location and consistency with the food and services provided (sometimes a bit slow but not too bad).

Comentat el 15 d'abril 2016
8,0
Excel·lent
Peter, Regne Unit
Persona que viatja sola
Superior amb vista sobre l'oceà
Estada de 4 nits en de juny de 2014

Relaxing and quiet”

Room standard, pools, price

I thoroughly enjoyed my few days at the hotel but it was a slightly strange experience as well. The hotel is big and was about half full when I arrived. The following morning a large group of Russians arrived to fill it. All from the same company I understand and they were occasionally noisy but not really intrusive. There are quite a few restaurants but all with very restrictive opening hours. I was possible the only person staying not on an inclusive package so all the restaurants except the inclusive buffet were empty. Large rooms where you are the only person are rather boring! I ate in the buffet restaurant once and although the range was good the quality was nothing special. The hotel is quite isolated, about 2 miles to Beruwala town, but they don't have any shop on site. There are a few hawkers on the beach as everywhere in Sri Lanka but not particularly intrusive. There is a beach restaurant about 50m along from the hotel where I had a good dinner one night, but was their only customer! In the Agoda description they make great play of the toilets in the rooms overlooking the sea. Extraordinary to waste space on this, especially as they don't! The bathrooms are very good however with excellent showers

Comentat el 22 de juny 2014
10,0
Excepcional
Nouf, Bahrain
Família amb nens grans
Superior amb vista sobre l'oceà
Estada de 2 nits en de juny de 2014

Amazing!”

Friendly staff, nice pool and view, delicious food

The best hotel I stayed in during my visit to Sri Lanka. All the staff were very friendly, kind, smiling and helpful. The breakfast and dinner buffet was delicious. The pool was amazing, and the view was stunning. I really enjoyed my stay and I recommend it to everyone.

Comentat el 17 de juny 2014
8,0
Excel·lent
MOHD, Oman
Parella
Superior amb vista sobre l'oceà
Estada de 2 nits en de desembre de 2013

mazing location. Nice hotel. To be improved.”

Location. Space. Beach.

the quality of food and the room. Breakfast time is very caothic, missing plates, nobody asking us for the hot drinks, typical of a massive Hotel. Great location, great swimming pool. Especially the staff near the swimming pool was really attentive.

Comentat el 30 de desembre 2013
10,0
Excepcional
Ruwan, Sri Lanka
Grup
Superior amb vista sobre l'oceà
Estada d'una nit en de setembre de 2013

Great relaxing and very comfortable.”

Beach, Room and Breakfast

it was really good and relaxed very well over looking sea. very good pool and very good staff to service. only problem is when they get guests from their company (who owns the hotel) get priority over normal guests which is really bad.

Comentat el 23 de setembre 2013
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