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Club Serena Resort

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Notable7,2
Basada en 16 comentaris
  • platja privada

  • aire condicionat

  • bar

  • bar de la piscina

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Opcions d'habitació
Suite Mermaid (Mermaid Suite)
...
  • Veure: mar
  • 30 m²/323 ft²
  • 2 llits grans
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Suite governador (Governors suite)
...
  • Veure: mar
  • 32 m²/344 ft²
  • 1 llit extragran
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Cabanya d'arbre (Tree House)
...
  • Veure: mar
  • 15 m²/161 ft²
  • 1 llit extragran
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Suite Executiva (Executive Suite)
...
  • Veure: mar
  • 32 m²/344 ft²
  • 1 llit extragran
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Bungalou, davant de la platja (Beach Front Cottage)
...
  • Veure: mar
  • 15 m²/161 ft²
  • 1 llit extragran
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Caseta 1 (Casita 1)
...
  • Veure: mar
  • 15 m²/161 ft²
  • 2 llits dobles
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Allotjament rural (Cottage)
...
  • 10 m²/108 ft²
  • plat de dutxa
  • 1 llit extragran
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Caseta 2 (Casita 2)
...
  • Veure: platja
  • 15 m²/161 ft²
  • 1 llit extragran
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Més informació sobre Club Serena Resort

Descripció

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Distàncies i informació bàsica

aeroports a prop

Aeroport de Tagbilaran (TAG)
64,7 km
Aeroport Sibulan (DGT)
73,0 km

Característiques

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Polítiques

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Informació útil

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Comentaris recents de clients

Comentaris d'Agoda (16)
Selecciona el tipus de viatgers
Neteja7,3
Serveis8,0
Ubicació7,6
Confort i qualitat de l'habitació7,1
Servei7,4
Relació qualitat preu6,5
Menjar i àpats7,5
Proporcionat per clients autèntics de Agoda
Filtra els comentaris per:
Idioma
English
Русский
Svenska
日本語
Tipus d'habitació
Allotjament rural
Bungalou, davant de la platja
Caseta 1
Caseta 2
amplia
Ordenar per
16 comentaris autèntics
12
6,8
Reinnier, Filipines
Grup
Allotjament rural
Estada de 2 nits en d'octubre de 2015
Front beach was not well cleaned. Resort is isolated with no nearby bar or go-to place to drink
Front beach was not well cleaned. Resort is isolated with no You need to ride a trike to buy food or drinks. Not much to do in the resort. But their accomodation is very nice.
Comentat el 30 de setembre 2016
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7,3
Marilen, Estats Units
Família amb nens menuts
Caseta 1
Estada de 4 nits en de març de 2016
Ok stay
Location , employees
The room need some updates . Location is nice and pool is clean
Comentat el 29 de març 2016
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5,0
ROLANDO, Estats Units
Família amb nens grans
Suite Mermaid
Estada de 2 nits en de novembre de 2015
A bit overrated, not going back
ocean view, ocean view & ocean view
Rooms are decent size but the comfort room space is a bit tight, can't swim in the front ocean since it's quite rocky, don't order the danggit it's way too salty.
Comentat el 21 de novembre 2015
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6,3
Tina, Estats Units
Parella
Caseta 2
Estada de 4 nits en d'octubre de 2015
let down
the dive shop, food, cabanas
There is only wifi at the reception area. The room was really out of date. We didn't have hot water for 2 days and on the 3 day no water at all. The beach was really dirty. The staff seem to have no clue of anything. Upon trying to call them for a car to pick us up we could not get a hold of anyone, only one of the numbers even worked. The only positives I would say was the dive shop to book tours and the snorkeling, food. However, the food was over priced. I would not recommend this place to anyone.
Comentat el 15 de novembre 2015
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5,7
graeme, Austràlia
Família amb nens menuts
Cabanya d'arbre
Estada de 3 nits en de setembre de 2015
take your own drinking water, coffee.
Quiet. location. location.
This place would be so much nicer if they weren't trying to squeeze every possible peso from their guests. In most 3 star hotels you come to expect certain things to be complimentary such as a small amount of drinking water and a morning coffee. Not so here.There was no price on the bar fridge for drinking water.So we assumed it as free, only to be charged 120 pesos on check out for an amount of water you could buy at Gaisano for about 30. Also menu prices seem reasonable until they add the tax after. Most other resorts and hotels I have stayed in at Cebu already include the taxes in their price list. Also the servings are very small and side dishes like rice that you would expect to come with a Filipino meal are extra again. There are places that are just as nice at Panagsama and You will be gouged less.
Comentat el 01 d'octubre 2015
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6,7
Stephen, Regne Unit
Parella
Suite Mermaid
Estada de 3 nits en de setembre de 2015
Might be better at peak season
Activities guide
The best thing about Club Serena is the activities guide, Kuya Joker. He was absolutely fantastic, he puts in a lot of effort, makes sure everyone is safe & having fun & doesn't rush you. The staff are friendly & the manager was very welcoming. The resto prices are a little on the high side but not over the top. It's literally on the beach, although it's a bit rocky & shallow to walk out, so try further down the beach to enter the water. The pool is clean & enjoyable & there are some cabanas you can relax in & look out over the ocean. The rooms are very clean but they're showing their age with broken bathroom parts, damaged walls, burned-in TV etc. No major issues but noticeable wear & tear. Comfortable beds; lots of pillows & covers. A nice selection of lighting & many power sockets. The mermaid room wasn't as impressive as I was expecting. The outside shower/bath is a little awkward & seems pointless since the walls are so high & the glass is mirrored, so you can't really see much outside. You have to clean it whenever you want to use it because there are so many birds pooping there, dropping twigs, seeds etc. If you leave clothes or toiletries, they will be pooped on. The idea of the open bathroom sounds nice but in reality it just sucks. We waited around an hour for check-in because they had to clean the room. This seemed a little ironic because they have a rule about charging guests per hour for staying beyond the check-out time :P The TV is prepaid & it ran out. They did reload it for us but it took a long time to get through to reception & then wait for it to start working again. Other times we went to reception to try get a trike to town, there was no one there & even after knocking on the doors & ringing the bell for 15-20 minutes, no one would turn up. We had a slight argument during checkout over tax being added to an activity price that already included the tax. The leaflet says 4k but the bill was 4480. Eventually the bill was amended to 4k.
Comentat el 11 de setembre 2015
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8,0
Jenniffer, Estats Units
Família amb nens menuts
Allotjament rural
Estada de 2 nits en d'agost de 2015
CSR august 2015 review from USA guests
the lounge pads and table settings for dining around their gazebo bar added a perfect charm to their place. Rolan was especially courteous and accomodating . love their dive shop staff
overall exceptional stay . love Aison and Rolly for a really great dive . they took care of everything and help me get comfortable with the diving again :) marian their staff for the dive shop was very nice as well
Comentat el 31 d'agost 2015
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8,3
Mary, Filipines
Família amb nens menuts
Allotjament rural
Estada d'una nit en d'agost de 2015
elegantly furnished rooms and comfortable beddings
privacy, luxury and serenity
the pool is great; room interior is cozy and elegant; staff is approachable; cabanas are relaxing with great view of the beach; privacy is well kept as the resort has limited guests only; tranquility is achieved with its serene atmosphere.
Comentat el 29 d'agost 2015
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8,3
Mary, Filipines
Família amb nens menuts
Cabanya d'arbre
Estada d'una nit en d'agost de 2015
modern and classy hotel
amenities, nice cabana, serene atmosphere
tranquility is achieved in the place since it's a bit isolated with limited guests. the hotel amenities are modern and has a sophisticated feel of a luxurious staycation. cabanas are relaxing and ambiance makes you feel stress-free. the beach however is a bit undesirable because of limestones and moss. white sand at the seashore is fine though. overall, it has been a great experience.
Comentat el 29 d'agost 2015
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10,0
stanley, Estats Units
Parella
Bungalou, davant de la platja
Estada de 2 nits en de març de 2015
White beach
Very nice location, very nice overall resort, excellent staff
Had a wonderful stay. .was pleasantly surprised how nice this resort was. The food was good, service was good. I'm definitely going back here in the future
Comentat el 30 de març 2015
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12
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    • El preu ha baixat gràcies al nostre val instantani!
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Club Serena Resort
|Notable 7,2
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