Famiana Green Villa

Famiana Green Villa

Cua Lap Hamlet, Duong To Commune, Cua Lap, Phu Quoc Island, Vietnam
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    Comentaris dels hostes

    8,5
    Excel·lent
    /10
    ( 120 comentaris)Veure el que han dit els hostes
    8,9
    Excel·lent servei
    El 84% el recomanaria als seus amics

    El més destacat de l'allotjament

    • Enllaç amb l'aeroport

    • Platja privada

    • Canvi de divisa

    • Wifi gratis a totes les habitacions

    Excel·lent
    Ubicació
    8,0
    AL MAPA
    Excel·lent ubicació
    Relació qualitat preu8,6
    Distància des del centre4 km
    Puntuació de la ubicació8,0
    Aeroport més a propPhu Quoc International Airport (PQC) - Vietnam
    Distància des de l'aeroport3,9 km
    Opcions d'habitació
    Vil·la de 2 habitacions amb piscina privada (Private Pool Villa 2-Bedroom)
    Vil·la de 2 habitacions amb piscina privada (Private Pool Villa 2-Bedroom)
    ...
    • Veure: jardí
    • Balcó/terrassa
    • 1 llit gran & 2 llits indiv...
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    Bungalou vista sobre la piscina (Bungalow Pool View)
    Bungalou vista sobre la piscina (Bungalow Pool View)
    ...
    • Mida de l'habitació: 45 m²/...
    • Veure: piscina
    • 1 llit gran o 2 llits indiv...
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    Vil·la d'1 habitació amb piscina privada (Private Pool Villa 1-Bedroom)
    Vil·la d'1 habitació amb piscina privada (Private Pool Villa 1-Bedroom)
    ...
    • Veure: piscina
    • Balcó/terrassa
    • 1 llit extragran
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    Bungalou amb vista al jardí (Bungalow Garden View)
    Bungalou amb vista al jardí (Bungalow Garden View)
    ...
    • Mida de l'habitació: 40 m²/...
    • Veure: jardí
    • 1 llit gran o 2 llits indiv...
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    Habitació triple, vista sobre la piscina (Pool View Triple)
    Habitació triple, vista sobre la piscina (Pool View Triple)
    ...
    • Mida de l'habitació: 45 m²/...
    • Veure: piscina
    • 1 llit individual i 1 llit ...
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    Pool View Bungalow Triple with Breakfast - Long Stay Promo
    Pool View Bungalow Triple with Breakfast - Long Stay Promo
    ...
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      Pool View Bungalow Triple with Breakfast - Advance Purchase Deal
      Pool View Bungalow Triple with Breakfast - Advance Purchase Deal
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        Pool View Bungalow Triple with Breakfast - Stay 3 Pay 2
        Pool View Bungalow Triple with Breakfast - Stay 3 Pay 2
        ...
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          Bungalou amb piscina (Pool Bungalow)
          Bungalou amb piscina (Pool Bungalow)
          ...
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            Comentaris recents de clients

            Comentaris d'Agoda (121)Comentaris de Booking.com (32)
            8,5
            /
            10
            Neteja8,5
            Serveis8,5
            Ubicació8,0
            Confort i qualitat de l'habitació7,0
            Servei8,9
            Relació qualitat preu8,6
            Proporcionat per clients autèntics de Agoda
            Tots els idiomes
            Tots els tipus de viatgers (121)
            Tots els tipus d'habitació

            Mostra comentaris que continguin 

            79 comentaris d'hostes verificats
            1234
            9,2
            Excepcional
            Maks, Eslovènia
            Parella
            Bungalou amb vista al jardí
            Estada de 4 nits en de gener de 2019
            Excellent private beach and breaksfast. Nice rooms and pool/garden. We were really enjoying our stay”
            Excellent breakfast Nice rooms with big bathroom Kind staff Beautiful beach Big pool Not too crowdy and really quite Good location, markets and restaurants are nearby Only con is that resort is divided into two parts, but this is not a problem, since you can get quick and free ride from one part to another with cart.
            Comentat el 05 de febrer 2019
            Dear Maks, Thank you very much for your nice review. We note all your thought and spread all your praise. We wish you all the best and looking forward to meet you again at Famiana. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc
            Resposta 08 de febrer 2019
            Famiana Green Villa
            10,0
            Excepcional
            TSAN, Taiwan
            Família amb nens menuts
            Bungalou vista sobre la piscina
            Estada de 3 nits en de novembre de 2017
            Super Friendly !!! Famiana”
            We had fascinated holiday while stayed in Famiana, Phuc Quoc. Here is quite suitable for family trip. Staff、equipment、beach(swimming pool) and food are excellent,everything we need is included and tidy (like airport delivery). The location is to main city is around 10 min by taxi, we also buy water and snack outside the villa. The most surprising thing is after we are back to mainland Vietnam, we mentioned lost one small USB where should be not noticed and unvalue, however, Famiana found it and sent back to us. Famiana is my best choice in Phuc Quoc, also is yours.
            Comentat el 16 de març 2018
            Dear, TSAN We were delighted that you chose the Famiana Resort & Spa here in Phu Quoc. It was a true pleasure to have you here with us and we are really humbled by your kind words on the hospitality that was extended to you. The culinary team will be so pleased to hear your kind words of praise on the breakfast buffet variety and quality and it is feedback such as yours that truly motivates everyone to continue to do their best to serve our valued guests.We are so pleased to know that you enjoyed our floating water games, cozy and clean rooms and clean beach towels. A sincere thanks you for taking the time to share your kind positive feedback – this is really very much appreciated. Thanks you for Famiana Resort & Spa - it was a great pleasure having you here with us and we do hope to have the opportunity to welcome you back again sometime soon. Best regards, Nga Nguyen (Ms.) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc
            Show more
            Famiana Green Villa
            9,2
            Excepcional
            Nicola, Regne Unit
            Parella
            Vil·la d'1 habitació amb piscina privada
            Estada de 5 nits en d'agost de 2018
            Paradise”
            This was a wonderful place to stay. It was out of town and close to fairly busy road at once inside, pure paradise. The restaurant for lunch and dinner was excellent and breakfast was okay. The staff were very pleasant and most spoke a little English. We loved our Green villa with our own pool. We weren’t massively impressed with the island – there was very little to do and it was not as interesting or exciting as the mainland. This gave us a chance to relax, and to switch off. This is what made a paradise! There were some really nice restaurants along the road by the hotel; especially the Iris Cafe and a great corner shop on the dusty road that led to the Famiana Green Villas complex. The swimming pools were absolutely superb and the beach, although it had a very rough sea, was a lovely place to relax. Overall I would recommend this place to come and relax.
            Comentat el 02 de setembre 2018
            Dear Nicola, Thank you for choosing to stay with us during your visit to Phu Quoc and for taking the time to share your review on Agoda. We are very happy that you appreciated our great breakfast , lunch and dinner ; nice room and nice location which makes for an epic sunset picture as described, and very friendly staff. Especially, we very much appreciate your praise for the staffs . It will be a great form of motivation for our staff generally, and for us particularly to keep up with the good work. The whole team of Famiana wishes you all the best and we very much hope to see you returning to our resort in the near future. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc
            Resposta 03 de setembre 2018
            Famiana Green Villa
            10,0
            Excepcional
            Gabrielle, Xina
            Família amb nens menuts
            Bungalou amb vista al jardí
            Estada de 3 nits en de desembre de 2017
            Great place to escape”
            I didn't know what I would find, but I was very pleasantly surprised. We booked at the Green Villa, which is across the road from the resort and not on the beach. However, it was perfect for us.The grounds were lovely. It was quiet. But it was an easy walk down to the road where there were a number of restaurants. The resort also provides a golf cart shuttle from the villas to the beach-side. The location of the hotel to the town was good for us. It wouldn't have been a bad walk, though it would be on a busy road. The breakfast was extensive and typically Asian "Western", but it was good enough.
            Comentat el 28 de desembre 2017
            Dear Gabrielle Thank you very much for your review
            Resposta 14 de gener 2018
            Famiana Green Villa
            9,2
            Excepcional
            Gerald, Suïssa
            Parella
            Vil·la d'1 habitació amb piscina privada
            Estada de 12 nits en de gener de 2019
            Very nice Place to be ”
            It's a good place to feel good, and Staff are very friendly.
            Comentat el 23 de gener 2019
            Dear Gerald, We are delighted to read that you had such an unforgettable and marvelous experience at our resort. Your comment has been really heartening to us. it is a great reward for the whole team and we all look forward to welcoming you again very soon! Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager
            Resposta 23 de gener 2019
            Famiana Green Villa
            8,0
            Excel·lent
            Julia, Alemanya
            Família amb nens menuts
            Vil·la d'1 habitació amb piscina privada
            Estada de 6 nits en de març de 2018
            Great vacation”
            Great place to stay. Had the villa with private swimming pool. Absolutly wonderful. About 5 min to walk to the beach or call reception and they send a car to take you. Beach is very nice and clean. Will come again!!
            Comentat el 04 d'abril 2018
            Warmest Greeting from Famiana Resort and Spa Phu Quoc! Thank you for taking the time to write your positive review regarding your stay. Your feedback is always important to us in order to improve our services. It is great to know that you have chosen our resort for your holiday destination and that the associates of our resort have made your stay at pleasant one. The genuine care and comfort of our guest is always our highest mission. Be assured that your next visit will be even a more pleasurable one, as we continuously strive to provide the most memorable and unique stay for our guest.We hope to see you again soon! Best regards, Nga Nguyen (Ms.) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc
            Resposta 08 de juny 2018
            Famiana Green Villa
            10,0
            Excepcional
            Hampus
            Parella
            Bungalou amb vista al jardí
            Estada de 2 nits en de desembre de 2018
            One of the best at Long Beach”
            We stayed at several hotels in Phu Quoc, and this was the best together with their Resort & Spa. Great staff, great location, great rooms and facilities. Our best recommendation.
            Comentat el 12 de gener 2019
            Dear Hampus, Thank you very much for your nice review. We note all your thought and spread all your praise. We wish you all the best and looking forward to meet you again at Famiana. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc
            Resposta 13 de gener 2019
            Famiana Green Villa
            10,0
            Excepcional
            Edward, Canadà
            Parella
            Vil·la d'1 habitació amb piscina privada
            Estada de 4 nits en de maig de 2018
            Excellent private pool”
            Pros.. very decent size private pool, very clean, staff are very helpful, airport transfer is perfect. I had a great time here at this resorts. I will be back again
            Comentat el 15 de maig 2018
            Dear Edward , A million thanks for choosing Famiana Resort & Spa as your home in Phu Quoc Island and especially for your wonderful review for us. Your review has helped us a lot, it gives us strength and happiness to continue our job. On behalf of all staff, I wish you a nice day, and hoping to serve you again at Famiana Resort. Best regards, Nga Nguyen (Ms.) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc
            Resposta 07 de juny 2018
            Famiana Green Villa
            7,2
            Notable
            Nicola, Regne Unit
            Parella
            Bungalou amb vista al jardí
            Estada de 4 nits en de novembre de 2017
            Green Villa”
            We stayed in the Green Villa’s and I would say it is nicer than the main resort across the road. The golf buggy between the two although it is a 2min walk is useful. The pool and setting for Green Villas was quiet considering the surroundings. Room was nice - aircon worked unlike some places we’ve stayed. Similarly bed was comfy. Would stay again for the price, only downside is the distance from town but that it’s only a £1.50 cab ride
            Comentat el 30 de novembre 2017
            Dear Nicola, Thank you very much for staying with us and sharing your thoughts about Famiana Resort. We are very sorry that our aircon didn't meet your ecpectation. Please, let us assure you that all your comments have been taken under consideration. We hope to have the pleasure of welcoming you again at Famiana Resort & Spa! Best regards, Vi Dang (Mrs.) Guest Relations Manager
            Resposta 11 de juny 2018
            Famiana Green Villa
            8,4
            Excel·lent
            sol, Vietnam
            Família amb nens menuts
            Vil·la de 2 habitacions amb piscina privada
            Estada de 2 nits en d'agost de 2017
            공항과 야시장에서 가깝고 풀빌라의 풀장이 생각보다 넓고 깊어 좋았습니다.”
            The Famiana green villa was close with the airport and night market, crab house. Our private pool villa's pool was wide and deep. But there were bad smell in bath room. Just except it, everything was enough to take a rest and enjoy the holiday. Every workers were so kind and always smile.
            Comentat el 21 d'agost 2017
            Dear Sol Thank you for taking the time to write a review of your stay at Famiana Resort and Spa. As a team, we are so pleased that you enjoyed your stay with us and your give such positive feedback for all areas of the hotel. We send warm greetings to you and your family and hope that you will return back to spend your vacation again with us soon. Luan Thanh Nguyen (Mr.) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc
            Resposta 22 d'agost 2017
            Famiana Green Villa
            10,0
            Excepcional
            Elizabeth, Regne Unit
            Grup
            Bungalou amb vista al jardí
            Estada de 5 nits en d'abril de 2017
            Relaxing and beautiful resort”
            Such a lovely resort. We stayed in the green villa zone which is very peaceful with a beautiful pool area. The beach is gorgeous for sunset and funky hour cocktails. All the staff we met were very helpful and welcoming. Thanks to all especially Mai who went out of her way to help with our onward travel plans. Definitely highly recommend staying here!
            Comentat el 17 d'abril 2017
            Dear Elizabeth, Thank you very much for choosing to stay with us and for taking time to share your experience. We very much appreciate your feedback and we are very happy that you had such a nice stay at our lovely resort. We are as well thankful for your kind words for our “very helpful and welcoming staffs”, especially for Ms. Mai. It’s really a big motivation for us to work better. Your concerns and feedback have been acknowledged and shared with our management. Be assured that your next visit will be even a more pleasurable one, as we continuously strive to provide the most memorable and enjoyable stay for our guest. We eagerly await your return and are ready to welcome you back in the near future. Kind Regards, Vi Dang (Mrs.) Guest Relations Manager
            Resposta 12 de juny 2018
            Famiana Green Villa
            8,8
            Excel·lent
            Pierluigi, Malàisia
            Grup
            Habitació triple, vista sobre la piscina
            Estada de 8 nits en de juliol de 2016
            10 STARS FOR THE CUSTOMER SERVICE.”
            Improvement about the Breakfast is advisable. Not aligned with the Stars number. The support and help during our stay was amazingly perfect. We had problems with Vietjet Air, for a flight cancellation, and the Manager/Supervisor did everything in order not to make miss us another flight in Saigon. Beside this, every single people of the staff, always smiling and ready to ask if everything was ok. 10 STARS FOR THE CUSTOMER SERVICE.
            Comentat el 18 de juliol 2016
            Dear Pierluigi, A million thanks for choosing Famiana Resort & Spa as your home in Phu Quoc Island and especially for your good review for us. Your review has helped us a lot, it gives us strength and happiness to continue our job. On behalf of all staff, I wish you a nice day, and hoping to serve you again at Famiana Resort. Best Regards, Vi Dang (Mrs.) Guest Relations Manager
            Resposta 13 de juny 2018
            Famiana Green Villa
            8,8
            Excel·lent
            Amelia, Austràlia
            Família amb nens menuts
            Vil·la d'1 habitació amb piscina privada
            Estada de 5 nits en de gener de 2016
            Villa with pool perfect for couples with a baby”
            We stayed for 5 nights with our 10 month old baby in one of the one bedroom villa's with a pool. It was perfect for us in that our baby could sleep and we could enjoy the pool and outdoor area. Room service is available which is handy but it is over priced. Plenty of restaurants nearby so no need to leave the area. Only VND 60000 to get into town/night market. Breakfast was great. Lots of different options and coffee (not just Vietnamese coffee). The beach at Famiana was nice and clean. A few jelly fish around but apparently they are not poisonous. The green villa zone is only maximum 300m from the main Famiana where the beach is located and they offer pick up service on electric golf carts if the walk is too far. Large bathroom with a spa and seperate shower. Pool clean and maintained daily by staff. Definitely recommend this place.
            Comentat el 02 de febrer 2016
            Dear Amelia, Thank you very much for your good review. We hope to save another chance to welcome you. Best regards, Vi Dang (Mrs.) Guest Relations Manager
            Resposta 13 de juny 2018
            Famiana Green Villa
            5,7
            Quyen, Austràlia
            Família amb nens menuts
            Bungalou vista sobre la piscina
            Estada de 3 nits en de gener de 2016
            New but not beach front”
            New room, nice pool, good variety at breakfast
            We feel the room is too far from the beach front, the bed isn't big enough for our family and room not as spacious as in the beach front villas. The staff need some more training in customer service - when i asked the front desk staff where I can put away some rubbish, she just pointed to a trash bin behind the front desk and turned away. I expected her to at least take the rubbish or lift up the bin so I don't have to lean over the front desk to deposit my rubbish. The hotel food is also overpriced! Do yourself a favour and walk to nearby restaurants on the main road. They are cheaper and food is fresh.
            Comentat el 17 de gener 2016
            Dear Quyen, Thank you for staying at Famiana Resort and Spa and posting your feedback about it. We regret that you were disappointed with our service during your stay. We are very sorry that some aspects of your experience did not meet your expectations. At Famiana Resort and Spa, we strive to provide a superior service for every guest; therefore we take your feedback into consideration to work better on relations with our guests. We are looking forward to another chance to welcome you as our Guest again, and sincerely hope that you will have wonderful experience at our Resort! Best regards, Vi Dang (Mrs.) Guest Relations Manager
            Resposta 13 de juny 2018
            Famiana Green Villa
            6,4
            Joanne, Estats Units
            Família amb nens menuts
            Habitació triple, vista sobre la piscina
            Estada de 7 nits en de març de 2018
            Not good value”
            The breakfast is not so great and the room is small. The staff in the breakfast room were not friendly and rather talk among themselves than helping. It is quite expensive for the room compared to hotel in HCMC.
            Comentat el 10 d'abril 2018
            Dear Joanne, Thank you for sharing your feedback about your recent visit to Famiana Resort & Spa Phu Quoc. You were obviously facing a chain of problems during your stay in our resort. Let us firstly apologize for all the trouble you had. Thank you for sharing in detail where we failed to serve you in an appropriate way – actually in many areas. Your comments give us clear indication where we have to put more attention and where to retrain more in detail the standards of operation. We were aware about additional training needs for our team, especially for our F&B staffs. Please be assured that we take your comments very serious and that we will work on all subjects in order to improve our service. Again, we sincerely apologize for the inconveniences you experienced. We hope that upon your next visit, we can meet and exceed your expectations. Best regards, Vi Dang (Mrs.) Guest Relations Manager Famiana Resort & Spa Phu Quoc
            Show more
            Famiana Green Villa
            6,8
            Kumaralingam, Malàisia
            Família amb nens grans
            Vil·la de 2 habitacions amb piscina privada
            Estada de 4 nits en de novembre de 2018
            Phu Quoc Escapade”
            Pleasant weather, pool was great. Drawback is the cleanliness of the toilets in the room
            Comentat el 03 de desembre 2018
            Dear Kumaralingam, Thank you for staying at Famiana Resort and Spa and posting your feedback about it. We regret that you were disappointed with our service during your stay. We are very sorry that some aspects of your experience did not meet your expectations. At Famiana Resort and Spa, we strive to provide a superior service for every guest; therefore we take your feedback into consideration to work better on relations with our guests. We are looking forward to another chance to welcome you as our Guest again, and sincerely hope that you will have wonderful experience at our Resort! Oanh Cao (Ms.) Assistant Guest Relations Manager
            Resposta 03 de desembre 2018
            Famiana Green Villa
            9,2
            Excepcional
            Shelley, Austràlia
            Família amb nens grans
            Vil·la de 2 habitacions amb piscina privada
            Estada de 7 nits en d'octubre de 2018
            Excepcional”
            Great hotel with friendly staff, although no fault of hotel phu quoc in itself needs to work on its rubbish problem, this makes the island unattractive to tourists and makes me not want to return.
            Comentat el 25 d'octubre 2018
            Dear Shelley, Thank you very much for your nice and useful review. We note all your thought and spread all your praise. We wish you all the best and looking forward to meet you again at Famiana. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc
            Resposta 27 d'octubre 2018
            Famiana Green Villa
            8,0
            Excel·lent
            Quynh, Vietnam
            Família amb nens menuts
            Vil·la de 2 habitacions amb piscina privada
            Estada de 2 nits en de desembre de 2017
            The staff was friendly ”
            The hotel has free soup for baby under 2 years, the staff was friendly, helpful.
            Comentat el 25 de desembre 2017
            Dear Quynh Thank you very much for your review
            Resposta 14 de gener 2018
            Famiana Green Villa
            10,0
            Excepcional
            Thu, Vietnam
            Parella
            Bungalou amb vista al jardí
            Estada d'una nit en de gener de 2017
            Nice green resort”
            The villa was cosy with a beautiful view to the pool and surrounded with plants.
            Comentat el 05 de febrer 2017
            Dear Thu, Thank you very much for staying with us and for posting a wonderful review. We hope to have the pleasure of welcoming you again at Famiana Resort and Spa! Best regards, Vi Dang (Mrs.) Guest Relations Manager
            Resposta 12 de juny 2018
            Famiana Green Villa
            8,7
            Excel·lent
            Kha, Vietnam
            Parella
            Bungalou amb vista al jardí
            Estada de 2 nits en de novembre de 2015
            Pleasant retreat”
            Helpful staffs, extra services and accomodation
            We had complimentary airport pick-up and drop-off. Free tennis and archery session. Great breakfast, convenient location (only 5km from city center) and pleasant beach with plenty of spots to chill.
            Comentat el 01 de desembre 2015
            Dear Kha, Thank you for your good review. We love to have you here and hope to see you again in the future. Best Regards, Vi Dang (Mrs.) Guest Relations Manager
            Resposta 13 de juny 2018
            Famiana Green Villa
            1234
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            |Excel·lent 8,5
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