Molt bé 7,5
basat en 16 comentaris

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Sobre Fish River Sun Hotel and Country Club

Descripció

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Característiques

Accés a Internet

  • Wi-Fi gratuït en totes les habitacions

Desplaçament

  • aparcament de cotxes

Coses a fer, maneres de relaxar-se

  • camp de golf (en el mateix lloc)
  • jardí
  • massatge/massatges
  • pesca
  • piscina [exterior]

Àpats, begudes i refrigeri

  • bar
  • bar de la piscina
  • cafetera/tetera
  • restaurant/restaurants
  • servei d'habitacions

Serveis i comoditats

  • botiga/botigues
  • caixa forta
  • magatzem d'equipatge
  • zona de fumadors

Per als nens

  • esplai
  • Parc
  • servei de cangur

Accés

  • instal.lacions per a minusvàl.lids
  • recepció [24 hores]
  • s'admeten animals de companyia

Idiomes Parlats

  • Anglès
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Polítiques

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Informació útil

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Comentaris recents de clients

Comentaris d'Agoda (16)
Comentaris de Booking.com (83)

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4,4

Molt bé
  • Neteja 7,6
  • Serveis 10,0
  • Ubicació 8,6
  • Confort i qualitat de l'habitació 7,2
  • Servei 6,6
  • Relació qualitat preu 7,0
  • Menjar i àpats 7,5
Selecciona el tipus de viatgers
Excel·lent
de 83 comentaris
  • Neteja 8,3
  • Serveis 7,8
  • Ubicació 8,4
  • Confort i qualitat de l'habitació 8,2
  • Servei 8,2
  • Relació qualitat preu 8,0
Comentaris autèntics proporcionats per Booking
Ordenar per

9,6

Ntombovuyo, Sud-Àfrica
Família amb nens menuts
2 Llits Estàndard
Estada d'una nit en de març de 2016
It was nice to stay
The food was delicious. Warm welcome from staff members. . Nice room allocated. Wish to come back again
Comentat el 21 de març 2016
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9

Randall, Sud-Àfrica
Parella
2 Llits Estàndard
Estada de 3 nits en de desembre de 2015
My experience at the hotel was fantastic.
The location, scenery & the food. So many things to do and will definitely take the rest of my family along the end of the year, so keep a spot open for 8.
My stay at the hotel was excellent, however I cannot say the same about the country club. I had made a booking on Monday the 28th December for the 29th at 07:12am with a cart. My name was put onto the list, very few names at the time, when I arrived on Tuesday morning at 06:45am I was told there were no carts or trolleys, were available as they had none in stock (cannot believe this, a club of this stature).I was bitterly dissapointed after having words with Ruan. Imagine carrying a cart bag for 18 holes. Very dissapointed and they carried on and ignored me totally - I am actually livid at their behavior & attitude, all the way from Cape Town and could not play golf at the Fish River Sun :-( Randall Tobias Rm 202
Comentat el 04 de gener 2016
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10

Beatrix, Sud-Àfrica
Família amb nens menuts
2 Llits Estàndard
Estada de 3 nits en de desembre de 2015
Boys had so much fun, staff very friendly.
Golf course, friendly and helpfull staff, lots of family activities and nice variety of food every evening at the buffet
We had a lovely stay. Will be back.
Comentat el 01 de gener 2016
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4

Alexandra, Regne Unit
Parella
2 Llits Estàndard
Estada de 2 nits en de desembre de 2015
A very disappointing stay
The golf course, the bed, the breakfast.
As quite a large group of friends travelling to kleindemonde for a wedding, we were shocked at the over all state of fish river sun on a number of levels, particularly for the price we paid. The service was absolutely shocking, whether it was at the bar, restaurant, reception or general inquiries -it was very slow and unfriendly. Staff seemed very unaware of what was actually going on - often giving wrong answers to questions, over charging on bills or actually not knowing what was ordered and giving wrong bills. People were unable to check into their rooms on time (when checkout is at 10 am I find this quite ridiculous) after travelling a long way. Rooms took a very long time to be made up and the state of the bathrooms and dining room was not hygienic. Phones were not answered and everywhere seemed understaffed. The stay we had was something I would expect from a cheap place to stop over, not somewhere that rates themselves as a three star hotel and that people had told us was expensive but worth it. I would not recommend it to anyone for the prices that are asked. My partner had a good day on the golf course and I can say the spa was good and people friendly and organised, apart from that it really was one thing after another within our travel group who brought the hotel a lot of business. For a place in such a beautiful location they have a lot of potential - I truly hope they manage to jack it up before it's too late.
Comentat el 31 de desembre 2015
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3,7

Leah, Estats Units
Parella
King Estàndard
Estada de 2 nits en de desembre de 2015
Not worth the money
Location
We had heard raving reviews about this hotel. When we arrived we were immediately disappointed. There were three people behind the reception desk but only one person helping customers. It took 35 minutes to check in. Once checked in, we went to our room, which smelled like the windows and doers hadn't been opened in 70 years. It was musty and dusty. Not 20 minutes later a key opened our door and it was another customer who had also been checked into our room. They called and asked us when we checked in and who we were. Attempting to get dinner was another mess. A friend staying across the road tried to make booking for all of us at the Wahoo restaurant but was told very rudely that without a room number she could not make reservations. She came back very upset that she had been spoken too so rudely. Another friend staying at the hotel went and make a booking for 6 people using our two room numbers. At 8:30 we showed up to the restaurant and were told that we he only made the booking for 4 people. There was no one in the restaurant and yet we were told of we wanted 6 people we would need to wait another 10 minutes. 10 minutes turned into 30 minutes so we gave up and decided to order room service. It took 15 minutes to get someone to answer the phone and then we were told that they don't do room service. After explaining that there were me yes in the rooms and a brochure discussing room service options they told us they would have to call us back. We called the restaurant directly and ordered toasted sandwiches. It took them over an hour to deliver the sandwiches. The next day we went back to have our breakfast. We were told to sit at table 24, when we got to table 24 it was filthy. Looking around all of the tables were dirty except a table for 6 people, so my husband and I sat at a huge table and couldn't get anyone to bring us so much as a cup of coffee. To top of the horrible customer service the hotel ran out of water so we could shower or use the toilet.
Comentat el 31 de desembre 2015
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4,7

Mahomed, Sud-Àfrica
Família amb nens grans
2 Llits Estàndard
Estada d'una nit en de febrer de 2015
Review of Stay
Facilities
Comentat el 11 de juny 2015
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5,7

John, Sud-Àfrica
Parella
Suite Presidencial
Estada d'una nit en d'abril de 2015
Lazy Staff in 70's Hotel
Location, Location, Location
The staff are lazy, the facilities poor and the overall impression is of a 70's timewarp.
Comentat el 30 d'abril 2015
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8,7

Shamine, Sud-Àfrica
Família amb nens menuts
2 Llits Estàndard
Estada de 2 nits en de desembre de 2014
Holiday at Fish River
Food, Location, Hotel Facilities
Fabulous!
Comentat el 05 de gener 2015
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9,3

Fadeela, Sud-Àfrica
Família amb nens grans
King Estàndard
Estada de 7 nits en de desembre de 2014
Amazing Stay with outstanding service
Location, staff, service
Hi, we loved our stay at the Fish River Sun. Everyone was helpful and went out of their way to make our holiday a memorable one. Thank you to all. PS We loved the shuttle to the beach and the games room was brilliant. Thanks to all.
Comentat el 28 de desembre 2014
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7,7

arshad, Sud-Àfrica
Família amb nens menuts
King Estàndard
Estada de 2 nits en de desembre de 2013
nice place
green grass , white sands , good staff
Comentat el 27 de novembre 2014
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