Fraser Suites le Claridge Champs-Elysees
Fraser Suites le Claridge Champs-Elysees
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Suite Executiva Fraser Suites le Claridge Champs-Elysees
Suite Executiva
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Vestíbul Fraser Suites le Claridge Champs-Elysees
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Vestíbul Fraser Suites le Claridge Champs-Elysees
Vestíbul
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Vista interior Fraser Suites le Claridge Champs-Elysees
Vista interior
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AL MAPA Fraser Suites le Claridge Champs-Elysees
AL MAPA
Excepcional
Ubicació
9,6
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S'ha eliminat dels favorits
2017

Fraser Suites le Claridge Champs-Elysees

Excepcional ubicació
Allotja't al centre de París - Què hi ha a prop?
Té alguna pregunta per a Fraser Suites le Claridge Champs-Elysees?
Excel·lent
Basada en 224 comentarisVeure el que han dit els hostes
8,1
El 86% el recomanaria als seus amics
  • Transport públic a 330 m

  • Enllaç amb l'aeroport

  • Cor de la ciutat

  • Wifi gratis a totes les habitacions

Opcions d'habitació
8,2
Excel·lent
Confort i qualitat de l'habitació
Suite Executiva (Executive Suite)
Suite Executiva (Executive Suite)
...
  • 35 m²/377 ft²
  • No es permet fumar
  • 2 llits individuals o 1 lli...
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Suite executiva 1 habitació (1 Bedroom Executive Suite)
Suite executiva 1 habitació (1 Bedroom Executive Suite)
...
  • 55 m²/592 ft²
  • No es permet fumar
  • 2 llits individuals
Fixa les dates per veure preus
Suite Deluxe (Deluxe Suite)
Suite Deluxe (Deluxe Suite)
...
  • Veure: carrer
  • 40 m²/431 ft²
  • 1 llit doble o 2 llits indi...
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Habitació de luxe amb 1 llit (Deluxe One Bed)
Habitació de luxe amb 1 llit (Deluxe One Bed)
...
  • Veure: carrer
  • 65 m²/700 ft²
  • 1 llit doble i 1 sofà llit ...
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Suite de 2 Habitacions (2 Bedroom Suite)
Suite de 2 Habitacions (2 Bedroom Suite)
...
  • 90 m²/969 ft²
  • No es permet fumar
  • 1 llit doble
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Suite Àtic (Penthouse Suite)
Suite Àtic (Penthouse Suite)
...
  • 170 m²/1830 ft²
  • Banyera
  • 2 llits individuals i 2 lli...
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Suite Deluxe 2 Habitacions amb Vista sobre els Camps Elisis (Two-Bedroom Deluxe Suite with Champs Elysees View)
Suite Deluxe 2 Habitacions amb Vista sobre els Camps Elisis (Two-Bedroom Deluxe Suite with Champs Elysees View)
...
  • 120 m²/1292 ft²
  • Banyera
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Presidental Suite
Presidental Suite
...
  • 170 m²/1830 ft²
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2 Bedroom Apartment
2 Bedroom Apartment
...
  • 120 m²/1292 ft²
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Suite Executiva (suite executive)
Suite Executiva (suite executive)
...
  • Banyera
  • Cuina petita
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Comentaris recents de clients

Comentaris d'Agoda (224)Comentaris de Booking.com (1520)
Neteja8,1
Serveis7,9
Ubicació9,6
Confort i qualitat de l'habitació8,2
Servei8,0
Relació qualitat preu7,6
Proporcionat per clients autèntics de Agoda
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amplia
Tipus d'habitació
Suite Executiva
Suite executiva 1 habitació
Suite Deluxe
Habitació de luxe amb 1 llit
amplia
159 comentaris d'hostes verificats
12345
6,0
Ahmed, Emirats Àrabs Units
Parella
Suite Executiva
Estada de 4 nits en de setembre de 2018
The location was good, the facilities was good, but the staff was bad they need to much training ”
The location was good, the facilities was good, but the staff was bad they need to much training specially the reception staff, every day I told them no body bring for me water while they cleaning my room nothing they do they said we will bring but nothing they do, also day before the checkout I told the reception guys I wanna the car at 10 am, but they forgotten do it.
Comentat el 14 de setembre 2018
4,8
adel, Aràbia Saudita
Parella
Suite Executiva
Estada de 3 nits en de juliol de 2018
No restaurant . No room service ( just couple hours for day ) ”
I send them my flight time .. and I told them I want honey moon package by the phone .. no one pick me and they just put small flower in my last day in the hotel !! Location is great but you can found a lot of hotel better than this one .. One of the worst experience , I really not recommend
Comentat el 18 de juliol 2018
Dear guest Thank you very much for your feedback regarding your recent stay at our property.I am very sorry to read your dissatisfaction and i would like to apologize about that. It seems that we failed in delivering the high quality of service that was expected by yourself.It's not reflecting what we are choosen for and i hope that we will have the opportunity to welcome you again and give you the best service that makes our reputation. Very warm regards. Louise Petrakis Operations manager
Resposta 24 de juliol 2018
Fraser Suites le Claridge Champs-Elysees
10,0
Excepcional
Maria, Estats Units
Parella
Suite Deluxe
Estada de 4 nits en de setembre de 2017
Wonderful stay!”
This review is a bit delayed but my husband and I still speak of our wonderful stay here and Maeva, the concierge who made our trip even more memorable. The location was perfect and our room was a great combination of a mini-apartment with twice daily housekeeping services. The icing on the cake for us was Maeva's guidance. Her recommendations for the four days were were there were all perfect. We have referred several friends and can't wait to go back ourselves.
Comentat el 14 de juliol 2018
10,0
Excepcional
Vivien, Singapur
Parella
Suite Executiva
Estada de 2 nits en de juny de 2018
Excellent stay in a great hotel”
Large room & good kitchenette size. Staff at reception checked us in and brought us all the way up to the room, instead of the usual hotels where they just give you the key. Doorman also was very helpful and persistent in helping us get a taxi during rush hour. Enjoyable stay in an excellent location for shopping!
Comentat el 02 de juliol 2018
Dear guest, Thank you very much for these amazing comments .,we work very hard on our customer service and your feedback is reflecting that we met your expectations. I hope that we will have the opportunity to welcome you again in a near furture and provide you the best service that you deserve. Sincerely yours Louise Petrakis Operations Manager
Resposta 05 de juliol 2018
Fraser Suites le Claridge Champs-Elysees
8,8
Excel·lent
Pedregosa, Filipines
Família amb nens grans
Suite executiva 1 habitació
Estada de 8 nits en de juny de 2018
Great location and good breakfast”
Great Location and the breakfast selecion is superb. But the staff especially in Paris are the best! All the staff are very accommodating and friendly and really made sure you are taken care of...
Comentat el 19 de juny 2018
Dear guest, Thank you very much for your nice feedabck and review regarding your last stay in Paris.We are very happy to read that our staff was up to your expectations as well as our breakfast and location. We hope that we will have the opportunity to welcome you back very soon. Best regards Louise Petrakis Operations Manager
Resposta 19 de juny 2018
Fraser Suites le Claridge Champs-Elysees
6,8
Justina, Singapur
Família amb nens grans
Suite executiva 1 habitació
Estada d'una nit en de maig de 2018
Convenient albeit the high rates”
A perfect location to stay for shopping at Champ Elysees & sightseeing. Rooms are dated but of reasonable size. Would be perfect if rates reasonable.
Comentat el 02 de juny 2018
Dear guest Thank you very much for your comments regarding your stay in Paris.Our guest feedback is very important to us and we take it very seriously in order to ameliorate our delivery of service . Our property is localised in the best place of Paris and we make sure that we can provide a very attractive rate to the customers. Best regards Sincerely yours Louise Petrakis
Resposta 16 de juny 2018
Fraser Suites le Claridge Champs-Elysees
10,0
Excepcional
Steven, Austràlia
Parella
Suite Executiva
Estada de 2 nits en d'abril de 2018
perfect location ”
This has been my favorite hotel to date. Everything was wonderful and the staff could not have been more accommodating and friendly. I would recommend this hotel to anyone I know
Comentat el 04 de maig 2018
Dear Guest Thank you very much for your very nice comments,please be assured that we work very consistently to provide the best service to our valued guests.We hope that we will welcome you again in the near future. Best regards Louise Petrakis Operations manager
Resposta 16 de juny 2018
Fraser Suites le Claridge Champs-Elysees
2,0
Vincent, Indonèsia
Viatger de negocis
Suite de 2 Habitacions
Estada de 4 nits en de gener de 2018
WORST hotel I've ever been to in my life!”
Ok. Location was fantastic but the hotel does not deserve any stars and I wont give it a higher rating just cos of its location. IfIi could give this hotel 0 stars, I would. Awful service. Bad housekeeping. Rude and arrogant manager. Room smells musky and was not cleaned properly. Coffee machine was dirty with used capsules still inside at checkin. Empty toileteries were not replaced in the toilets and new ones were placed at front door. Towels were just thrown under the sink. Clogged drains and broken lifts. Housekeeping only started at 7pm! Gym was really smelly. Cant believe they call the decor avant garde when it was extremely dated with holes in the room walls! You can't even watch tv cos it was really badly positioned and blocked by curtains. Calls itself a 5 star hotel but service and facilities are worse than a 3 star hotel! There are loads of better and cheaper hotels in Paris and I would NEVER stay here again. I don't understand how it gets some good reviews.
Comentat el 16 de febrer 2018
Dear Guest, I do sincerely apologize for the image you have of our Residence and that your first good impression did not last. This is not the reflexion of the service we are proud to provide to our valued customers. Many reviews and comments sites are very good examples of how highly our customers recognize the quality of service we offer and how highly they tend to recommend us to their friends and family. We did try to call you to discuss further with you your experience but unfortunately, we were not able to reach you, which is a pity. I am also very sorry to read your disappointment about members of my team. The behavior you are describing is exactly the opposite of how we are and of the type of service we are proud to provide to our guests. Please trust that we aspire to certain essential priorities, among many, such as customer satisfaction and impeccable service from every department. With my renewed apologies, Best Regards Louise Petrakis Operations Manager
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Fraser Suites le Claridge Champs-Elysees
8,4
Excel·lent
Ramond, Indonèsia
Família amb nens grans
Habitació de luxe amb 1 llit
Estada de 5 nits en de desembre de 2017
Great Stay !”
Great location, very helpful staff, good security, clean rooms, nice beds ..
Comentat el 17 de gener 2018
Dear Guest, Thank you so much for your kind words regarding your recent stay at Fraser Suites Le Claridge. I am delighted to read that you had a great time and that you think so highly of us. Kindly be informed that I have shared your very sincere words to the entire team, as knowing that achieving our aims fills us with great pride. We really look forward to welcoming you back in the very near future. Warm Regards, Louise Petrakis Operations Manager
Resposta 20 de gener 2018
Fraser Suites le Claridge Champs-Elysees
8,0
Excel·lent
Michael, Canadà
Parella
Habitació de luxe amb 1 llit
Estada de 4 nits en de desembre de 2017
Better Value Elsewhere”
At 60% reduction it was not quite worth the money. Tired, very tired carpets, slapped on coat of white paint, trim of simple painted 2x1 pine wood. Good space, good bed, tiniest, drabbest toilet room - barely room to squeeze by the door. Good breakfast, very good staff everywhere, , spacious living area in our room unit...just cheap feeling - not up to it’s fancy Camps Elysees address.
Comentat el 18 de desembre 2017
Dear Guest, I do sincerely apologize for the image you have of our Residence. This is definitely not a reflexion of the service we are proud to provide to our customers. Please trust that any suggestions or opinions related to our service or our facilities is highly taken into consideration and, if in any way improvements can be made be well assured that our will is to achieve this goal. We aspire to certain essential priorities, among many, such as customer satisfaction and impeccable service from every department. I apologies if these aspects were not entirely achieved and we will definitely work towards improving them as much as we can. With my renewed apologies, Best Regards, Louise Petrakis Operations Manager
Resposta 27 de desembre 2017
Fraser Suites le Claridge Champs-Elysees
9,6
Excepcional
AKARIM, Jordània
Família amb nens grans
Suite executiva 1 habitació
Estada de 3 nits en de novembre de 2017
Excepcional”
Excellent hotel with excellent location. The whole family enjoyed the stay at this lovely place. The suite was spacious, clean, and comfortable. We certainly would consider this hotel for any future stay in Paris. The staff were great.
Comentat el 30 de novembre 2017
Dear Guest, Thank you so much for taking the time to share your detailed comments on Agoda following your recent visit. I am pleased to read that you have enjoyed your stay with us. We are all looking forward to welcoming you back to your Parisian home very soon! Warm Regards, Louise Petrakis Operations Manager
Resposta 01 de desembre 2017
Fraser Suites le Claridge Champs-Elysees
9,6
Excepcional
Azizi, Malàisia
Parella
Suite Executiva
Estada de 3 nits en de novembre de 2017
Large apartment, well decorated, excellent location.”
The apartment is on Avenue Champs Elysees with easy access to shops , supermarket, restaurants and metro. Louis Vuitton was just across the road.The apartment was huge and well decorated with full kitchen facilities. We were given a late check out time of 2pm. We will definitely stay there again
Comentat el 26 de novembre 2017
Dear Guest, Thank you so much for your wonderful comments. I am delighted to read that you have appreciated the location of our Residence as well as our luxurious fully equipped Penthouses. Awaiting the pleasure to welcome you back in your Parisian home and surprise you once more with our thoughtful and caring service. Sincerely yours, Louise Petrakis Operations Manager
Resposta 01 de desembre 2017
Fraser Suites le Claridge Champs-Elysees
9,6
Excepcional
Hisham, Aràbia Saudita
Parella
Suite Executiva
Estada de 3 nits en de novembre de 2017
Paris shot holiday ”
Very nice apartment hotel on the Champs-Élysées. Very wide and comfortable rooms and well decorated and equipped with kichen and coffee maker. 1 and 2 bedrooms are available. On Champs-Elysées a lot of shopping stores, cafes and restaurants are within walking distance. Franklin Roosevelt’s is the nearest metro station. Staff is very nice and always warm welcoming the guests.
Comentat el 20 de novembre 2017
Dear Guest, Once again, thank you so much for those wonderful compliments. There is no best reward to us than to read you have appreciated your stay in our luxurious Penthouses. Awaiting the pleasure to welcome you back in your Parisian home and surprise you once more with our thoughtful and caring service. Sincerely yours, Louise Petrakis Operations Manager
Resposta 22 de novembre 2017
Fraser Suites le Claridge Champs-Elysees
7,6
Notable
RABEEA, Emirats Àrabs Units
Família amb nens menuts
Habitació de luxe amb 1 llit
Estada d'una nit en de novembre de 2017
good location hotel”
i think this hotel is very good for family ,the staff is supportive , i met two of them front desk Ms Diana in check in and check out she is very good in welcoming and give you the feel of home and respect as well Manager Mr. Lutfi , he is very professional and supportive and solve maker . the hotel is in old building with new furniture , no swimming pool and very small place for breakfast with little options of food but the staff they are good in the breakfast venue . they have perfect service free calls for certin countries as well free internet device , this is one of the best services i seen . i have problem to call the reception from the room , so i hope they can keep somthing to explain for the guests the steps to use the room phone . the room was clean however i didnt find the hotel slippers . finally my experience was good in this hotel .
Comentat el 14 de novembre 2017
Dear Guest, Thank you so much for taking the time to share your detailed comments on Agoda, following your recent visit. I am pleased to read that you have enjoyed your stay at Fraser Suites Le Claridge. Lotfi and all the Reception team were extremely delighted to read your wonderful compliments about the high-quality service they do strive to provide every day. There is no best reward to us! We are all looking forward to welcoming you back to your Parisian home very soon! Warm Regards, Louise Petrakis Operations Manager
Resposta 17 de novembre 2017
Fraser Suites le Claridge Champs-Elysees
9,6
Excepcional
Liu, Xina
Grup
Suite executiva 1 habitació
Estada de 2 nits en de setembre de 2017
Excepcional”
Amazing location. Suite old but big for 4 ppl
Comentat el 04 de novembre 2017
Dear Guest, Thank you so much for sharing your comments on Agoda, following your recent stay. I am delighted to read that you have appreciated our Residence. Awaiting the pleasure to welcome you back at Fraser Suites Le Claridge and provide you with our professionalism, best care and attention. Sincerely yours, Louise Petrakis Operations Manager
Resposta 10 de novembre 2017
Fraser Suites le Claridge Champs-Elysees
3,6
Christopher, Filipines
Viatger de negocis
Estada de 4 nits en d'octubre de 2017
Acceptable”
i have been booking with Agoda for the hotel and this is the first time i encountered check in after a long travel for 14 hours to wait till past 4pm to get my room and can not change my booking. To top it all the rate at Agoda is higher than the internet rate and i have requested if i can reduce by one day the staff are very arrogant and not very accommodating despite i have requested to talk to the Manger. And while waiting for my room in my lobby i noticed a lot of clients of the hotel are disappointed and frustrated with their experience in the hotel. this is the first time i have encountered this kind of booking. I travel six months in a year and have stayed in all kinds of hotel. I tried booking this hotel so next time if i bring my family i know how it is and my family members, so i know they are in good hands. this is a terrible experience. After waiting so long and when i entered the room , the room is stuffy and it's supposed to be non-smoking room, seems like someone smoke in the room. Upon entering i started to get allergies due to the condition of the room i have requested from the front desk and i need to move to a different hotel and requested if they can reverse the charges of my room but i will pay for one night stay and they are not very accommodating i don't know what kind of staff do they have this is not the hospitality standard. When i decided that i am moving hotel then the manager decided to reduce my one night stay ( oct 31,2017 my last day stay ) and i told her this is too late . I inquired if i can be charge only one night the manager declined. Anyway i did not stay in the hotel even for any night . Can i request if i can only be charge for one day stay and reverse the other nights back to my credit card thank you
Comentat el 02 de novembre 2017
Dear Guest, I do sincerely apologize for the image you have of our Residence. This is definitely not a reflexion of the service we are proud to provide to our customers. Please trust that any suggestions or opinions related to our service or our facilities is highly taken into consideration and, if in any way improvements can be made be well assured that our will is to achieve this goal. I would kindly like to highlight however that our entire team did the very best to meet your requirements and give you the access to the room. You did decide to leave although we did offer different choices of rooms. I did personally offer to credit one night as a gesture of good will considering your dis satisfaction and despite the cancelation policies stating that the payment was nonrefundable. With my renewed apologies, Best Regards, Louise Petrakis Operations Manager
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Fraser Suites le Claridge Champs-Elysees
8,0
Excel·lent
Hai, Vietnam
Parella
Suite Executiva
Estada de 2 nits en d'octubre de 2017
Notable”
I had a wonderful vacation in Fraser Suites. The hotel is perfect, good location, most of staff are nice. There was only problem with the guy on the door, i think he is the doorman, anh sometimes he spoke arabian and he has skinhead. His altitude is not good, he dont care bout the client, open the door grumpily.
Comentat el 26 d'octubre 2017
Dear Guest Thank you so much for taking the time to share your precious comments with us. We are all delighted that you have enjoyed your stay at Fraser Suites Le Claridge. I am very sorry to read however your disappointment about members of my team. I would like to apologize for this behavior. It is exactly the opposite of how we are and of the type of service we are proud to provide to our guests. Please trust that we aspire to certain essential priorities, among many, such as customer satisfaction and impeccable service from every department. I apologies if these aspects were not entirely achieved and we will definitely work towards improving them as much as we can. I sincerely hope that we will have a new chance to welcoming you back in the very near future. Please do not hesitate to contact me directly when you make your next reservation with us and I will personally make sure that we provide you the best care and attention. Best Regards Louise Petrakis Operations Manager
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Fraser Suites le Claridge Champs-Elysees
6,8
Irene, Filipines
Grup
Suite Executiva
Estada de 10 nits en de setembre de 2017
Great except for house keeping”
Great location, good spacious beautiful room. Overall nice hotel but house keeping was a blur— (1) towel and toiletries irregular count replacement (2) coffee condiments sometimes unreplenished (3) coffee machine did no filter paper replacement and cleaning. To top it all of they are hard to reach, even front desk cant seem to reach them. First time to encounter hotel/service appartment with housekeeping starting at 9:30am. I encountered one in the hallway but she does not seem to want to help. Needs improvement.
Comentat el 02 d'octubre 2017
Dear Guest, Thank you so much for your comments. I am delighted to read that you have appreciated our Residence. I have well noted your detailed feedback on the Housekeeping service you received. Your precious comments have been shared with our Head Housekeeper for immediate action. Please trust that we aspire to certain essential priorities, among many, such as customer satisfaction and impeccable service from every department. I apologies if these aspects were not entirely achieved and we will definitely work towards improving them as much as we can. Awaiting the pleasure to welcome you back at Fraser Suites Le Claridge and provide you with our professionalism, best care and attention. Sincerely yours, Louise Petrakis Operations Manager
Resposta 03 d'octubre 2017
Fraser Suites le Claridge Champs-Elysees
7,6
Notable
Mohammed, Aràbia Saudita
Família amb nens menuts
Suite Executiva
Estada de 4 nits en de setembre de 2017
Great Hotel with minor remarks ”
Great Hotel - Class A locatoin - Clean place with big welcoming reception. I enjoyed staying at the hotel with all facilities, it located at the heart of Champs Elyees. However, two minor issues must be mentioned , No Vehicle parking where the had to use public parking for 40€ per day and bad house keeping, they may skip your room as they didnt clean our room for two days and had to go down to lobby and made a complaint. overall I highly recommend it for 3-4 days stay .
Comentat el 08 de setembre 2017
Dear Guest, Thank you so much for your comments. I am delighted to read that you have appreciated our Residence. I have well noted your feedback on the Housekeeping service you received. Please be ensured that your comments have been shared with our Head Housekeeper for immediate action. Awaiting the pleasure to welcome you back at Fraser Suites Le Claridge and provide you with our professionalism, best care and attention. Sincerely yours, Louise Petrakis Operations Manager
Resposta 14 de setembre 2017
Fraser Suites le Claridge Champs-Elysees
10,0
Excepcional
Ali, Qatar
Parella
Suite Deluxe
Estada d'una nit en de febrer de 2017
very nice and clean ”
very nice and clean
Comentat el 03 d'agost 2017
Dear Guest, Thank you so much for taking the time to write a review on our property following your recent stay.The entire team is delighted to read that you had an enjoyable experience. Awaiting the pleasure to welcoming you back in your new “Parisian home” for another great stay! Warm Regards Louise Petrakis Operations Manager
Resposta 25 d'agost 2017
Fraser Suites le Claridge Champs-Elysees
12345
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