Grand Emperor Hotel
Grand Emperor Hotel
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Habitació Deluxe - Bany Grand Emperor Hotel
Habitació Deluxe - Bany
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Vestíbul Grand Emperor Hotel
Vestíbul
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Vestíbul Grand Emperor Hotel
Vestíbul
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Centre de fitnes Grand Emperor Hotel
Centre de fitnes
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AL MAPA Grand Emperor Hotel
AL MAPA
Excel·lent
Ubicació
8,9
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Grand Emperor Hotel

Excel·lent ubicació
- a 240 metres del centre
- Què hi ha a prop?
Excel·lent
Basada en 1235 comentarisVeure el que han dit els hostes
8,3
/
10
Excel·lent servei
8,4
El 95% el recomanaria als seus amics
Relació qualitat preu8,0
Distància des del centre1. Km
Puntuació de la ubicació8,9
Aeroport més a propAeroport Internacional de Macau (MFM) - Macau
Distància des de l'aeroport5,1 km
  • Enllaç amb l'aeroport

  • Wifi gratis a totes les habitacions

  • Canvi de divisa

  • Sauna

Opcions d'habitació
8,4
Excel·lent
Confort i qualitat de l'habitació
Aquest allotjament està molt sol·licitat!Última reserva fa 7 hores
Habitació Executiva (Executive Room)
Habitació Executiva (Executive Room)
...
  • Mida de l'habitació: 33 m²/...
  • Veure: ciutat
  • 2 llits individuals o 1 lli...
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Habitació Familiar (Family Room)
Habitació Familiar (Family Room)
...
  • Mida de l'habitació: 48 m²/...
  • Veure: ciutat
  • 1 llit individual i 1 llit ...
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Habitació Superior (Superior Room)
Habitació Superior (Superior Room)
...
  • Mida de l'habitació: 32 m²/...
  • Veure: ciutat
  • 2 llits individuals o 1 lli...
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Estudi Executiu (Executive Studio)
Estudi Executiu (Executive Studio)
...
  • Mida de l'habitació: 45 m²/...
  • Veure: ciutat
  • 1 llit extragran
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Suite Gran (Queen Suite)
Suite Gran (Queen Suite)
...
  • Mida de l'habitació: 222 m²...
  • Veure: ciutat
  • 1 llit doble & 1 llit doble
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Habitació Deluxe (Deluxe Room)
Habitació Deluxe (Deluxe Room)
...
  • Mida de l'habitació: 20 m²/...
  • Veure: ciutat
  • 1 llit doble o 2 llits indi...
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Habitació Executiva (Executive Room)
Habitació Executiva (Executive Room)
...
  • Mida de l'habitació: 33 m²/...
  • Dutxa i bany
  • 1 llit doble o 2 llits indi...
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Estudi Executiu (Executive Studio)
Estudi Executiu (Executive Studio)
...
  • Mida de l'habitació: 50 m²/...
  • Dutxa i bany
  • 1 llit extragran súper
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Suite Gran (Queen Suite)
Suite Gran (Queen Suite)
...
  • Mida de l'habitació: 222 m²...
  • Dutxa i bany
  • 2 llits extragrans
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Habitació Familiar (3 Adults) (Family Room (3 Adults))
Habitació Familiar (3 Adults) (Family Room (3 Adults))
...
  • Mida de l'habitació: 32 m²/...
  • Dutxa i bany
  • 1 llit individual i 1 llit ...
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Comentaris recents de clients

Comentaris d'Agoda (1235)Comentaris de Booking.com (515)
8,3
/
10
Neteja8,4
Serveis7,9
Ubicació8,9
Confort i qualitat de l'habitació8,4
Servei8,4
Relació qualitat preu8,0
Proporcionat per clients autèntics de Agoda
Tots els idiomes
Tots els tipus de viatgers (1235)
Tots els tipus d'habitació
1002 comentaris d'hostes verificats
12345
8,0
Excel·lent
BERTA, Espanya
Viatger de negocis
Estada d'una nit en de novembre de 2013
excelente”
situacion, limpieza y atencion todo muy bueno
muy buena, el hotel esta bien situado y la habitaciones muy limpias
Comentat el 20 de novembre 2013
10,0
Excepcional
Li, Malàisia
Parella
Habitació Superior
Estada d'una nit en d'octubre de 2018
Good Service”
Good location and very appreciate hotel to give my parent a surprise with a nice decoration and free red wine for their wedding anniversary. Thanks for your arrangement.
Comentat el 26 d'octubre 2018
10,0
Excepcional
noemi, Israel
Persona que viatja sola
Habitació Executiva
Estada d'una nit en d'octubre de 2018
Excepcional”
a spoiling hotel, the service and attention of staff to our needs was first class, we enjoyed every minute of our stay and will surely come again. .
Comentat el 21 d'octubre 2018
Dear Noemi, Thank you for choosing to stay at Grand Emperor Hotel Macau and for taking the time to share your experience with us. We are very glad to learn that you had an overall pleasant stay and our services have met your expectations. We put guest satisfaction on our first priority and strive very hard to take care of each guest. Thank you for supporting us with this wonderful rating and we would love the pleasure of welcoming you back in the very near future. Best Regards, Jenny Zhao Assistant Front Office Manager
Resposta 21 d'octubre 2018
Grand Emperor Hotel
8,4
Excel·lent
Xiu, Singapur
Família amb nens menuts
Habitació Executiva
Estada de 2 nits en d'octubre de 2018
Great Location”
Walking distance to main walking street and restaurants nearby. Free shutter to the city studio which located at cotai. Good spread of breakfast. Small hiccups on matter, but the services revovery were very good and fast. Free cake and room decorations for my family celebration. Customer relations really did a great job.
Comentat el 18 d'octubre 2018
Dear Xiu , Thank you for staying with us and for sharing your wonderful review with us here. We’re happy to read that you had a pleasant stay with us. We’re also delighted to know that you enjoyed the birthday celebration and breakfast. Thank you once again. We look forward to welcoming you back soon. Best regards Jenny Zhao Assistant Front Office Manager
Resposta 21 d'octubre 2018
Grand Emperor Hotel
7,6
Notable
Pui, Malàisia
Família amb nens menuts
Habitació Superior
Estada de 2 nits en de setembre de 2018
Good location, next to Mall”
Location was good. Room is big & clean. Requested a non smoking room with bath tub and the staff have provided me. Thank you so much. Walking distance to Ruin St Paul. There is mall next to the hotel. Quite convenient as you can get anything nearby. Will recommend to friends and family.
Comentat el 13 de setembre 2018
Dear Pui , Thank you for staying with us and for sharing your wonderful review with us here. We’re happy to read that you had a pleasant stay with us. We’re also delighted to know that you enjoyed the room and location. Thank you once again. We look forward to welcoming you back soon. Best regards Jenny Zhao Assistant Front Office Manager
Resposta 16 de setembre 2018
Grand Emperor Hotel
10,0
Excepcional
MEI, Xina
Parella
Habitació Superior
Estada de 2 nits en d'agost de 2018
Nice Hotel to be Stayed”
All the staff are so nice and helpful, room area is same as described and tidy.
Comentat el 03 de setembre 2018
Dear Mei, Thank you for choosing to stay at Grand Emperor Hotel Macau and for taking the time to share your experience with us. We are very glad to learn that you had an overall pleasant stay and our services, as well as the guest room, have met your expectations. Guest satisfaction is always our first priority and strive very hard to take care of each guest. Thank you for supporting us with this wonderful rating and we would love the pleasure of welcoming you back in the very near future. Best Regards, Jenny Zhao Assistant Front Office Manager
Resposta 21 d'octubre 2018
Grand Emperor Hotel
10,0
Excepcional
jenny, Malàisia
Parella
Estada de 3 nits en de desembre de 2017
GOOD”
GOOD
Comentat el 03 de juliol 2018
Dear Jenny, Thank you for choosing to stay at Grand Emperor Hotel Macau and also for taking the extra time to post a review of your experience. We are most delighted to read that you had an overall enjoyable stay at Grand Emperor Hotel Macau. Your kind recognition of our efforts is highly appreciated. Once again, thank you so much for the perfect mark review and we would love the pleasure of welcoming you back in the very near future. Best regards, Jenny Guest Service Manager
Resposta 03 de juliol 2018
Grand Emperor Hotel
7,2
Notable
Azaleah, Filipines
Família amb nens grans
Estada de 2 nits en de juliol de 2017
Nice”
good hotel but overall its expensive ... worth it breakfast though ...
Comentat el 29 de juny 2018
Dear Azaleah, Thank you very much for sharing your feedback with us. We're happy to learn that your overall experience with us was satisfied, and the breakfast had met your expectation. We look forward to welcoming you again in the future. Best regards, Jenny Zhao Guest Service Manager
Resposta 03 de juliol 2018
Grand Emperor Hotel
4,4
Kelly, Singapur
Parella
Habitació Superior
Estada de 3 nits en de maig de 2018
Acceptable”
Cons: the quality of the staff is not consistent, some polite some face black. Free shuttle bus only goes 2 places. Breakfast limited choices. Pillow too thin and soft Pro: give many bottles of water Clean, many TV channels.
Comentat el 25 de maig 2018
Dear Ms. Kelly, Greetings from Grand Emperor Macau! Thank you for taking time to share your feedback following your recent stay with us. We are terribly sorry to learn that you did not enjoy your stay in Macau. We are concerned with what you had mentioned on the staff performance and breakfast selections. Please provide us with more details in order to make the improvement. We are taking your feedback seriously and will take this for review and enhancement. Besides that, please allow us to offer you a few pillow selections to maximize your comfort and the schedule of the shuttle bus for your next visit. Again, thank you for your comments and suggestions which are helpful as we strive to continuously improve. We hope to welcome you back for another stay at our hotel. Sincerely Yours Jenny Zhao Guest Service Manager
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Grand Emperor Hotel
8,4
Excel·lent
Chai, Singapur
Grup
Habitació Superior
Estada de 2 nits en de desembre de 2017
Great location ”
Hotel room was spacious and clean. Location was great, walking distance to Senado square and shuttle service to hotels in Cotai strip is just outside the hotel.
Comentat el 10 de març 2018
Dear Chai, Thank you very much for sharing your feedback with us. We appreciate the positive comments that you have shared regarding our location, the guest room and the shuttle bus service provided by the Emperor Palace Casino. We look forward to welcoming you again in the future. Best regards, Jenny Zhao Guest Service Manager
Resposta 18 de març 2018
Grand Emperor Hotel
10,0
Excepcional
Syena, Singapur
Parella
Habitació Familiar
Estada d'una nit en d'octubre de 2017
Good Service!!”
Nice Location !Next time will stay again.
Comentat el 08 de febrer 2018
Dear Syena, Thank you for choosing to stay at Grand Emperor Hotel Macau and also for taking the extra time to post a review of your experience.. We are most delighted to read that you had an overall enjoyable stay at Grand Emperor Hotel Macau. We will certainly share your compliments with the team encouraging them to continue their efforts to drive service excellence. Your kind recognition of our efforts is highly appreciated. Once again, thank you for your compliments on the service extended by the team and we would love the pleasure of welcoming you back in the very near future. Happy Lunar New Year! Best regards, Jenny Guest Service Manager
Resposta 16 de febrer 2018
Grand Emperor Hotel
10,0
Excepcional
Katherine, Singapur
Grup
Estada d'una nit en de gener de 2018
Highly recommended hotel!!”
My experience staying at grand emperor hotel was a very pleasant & an enjoyable one. The hotel facilities are well equipped, hotel room is spacious & cosy. The hotel breakfast was a heartily spread. And I want to specially compliment two of their customer service officers, Ms Yoyo Saw & Ms Nicole Wong. These two ladies service were great, they treat their customers like prestige guest, they will go the extra mile helping us hire a cab, explaining to us with great patient, do their best to fulfill our requests & they never fail to put on a smile. Overall the stay at this hotel was really a great one. I am very happy & satisfied with their great service, & would definitely stay in again should I re-visit Macau. Highly recommended.
Comentat el 30 de gener 2018
Dear Koh, Thank you for sharing such wonderful comments with other travelers. I am very pleased to hear that you have spent a wonderful time with us. It was a great pleasure to have you at Grand Emperor Hotel Macau, "You Home Away From Home". We are delighted to know that you had a memorable stay especially highlighting the services extended to you by Guest Service Officer Yoyo and Nicole. Especially thanks for highlighting our guest room, breakfast and staff performance which have lived up to your expectations. I will surely pass on your generous compliments to the rest of the team and management. Again, thank you for your comments which are helpful as we strive to continuously improve. We would love to have you back soon for more memorable moments. Please feel free to let me know if I can be of any further assistance. Best regards, Jenny Guest Service Manager
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Grand Emperor Hotel
8,4
Excel·lent
Boon, Malàisia
Parella
Estada de 2 nits en de gener de 2018
Excellent Location.”
We are repeat customer. The location is ideal, bei
Comentat el 11 de gener 2018
Dear Boon, Thank you very much for posting your review. I'm glad that you were delighted with our hospitality and you were happy with our convenient location in the heart of Macau. I am looking forward to having the opportunity to see you again at our hotel. Best regards, Jenny Zhao Guest Service Manager
Resposta 17 de febrer 2018
Grand Emperor Hotel
8,4
Excel·lent
Cindy, Singapur
Família amb nens menuts
Habitació Superior
Estada de 2 nits en de gener de 2018
Great location ”
Very prominent location and comes with baby cot when requested. Near to MTR and night market, walking distance to Mongkok.
Comentat el 11 de gener 2018
8,4
Excel·lent
Cindy, Singapur
Família amb nens menuts
Estada de 2 nits en de gener de 2018
Great venue and spacious! ”
Comes with baby cot when requested... next to a mall with a big foodcourt. Awesome. (=
Comentat el 11 de gener 2018
Dear Cindy, Thank you very much for posting your review. I'm glad that you were delighted with our hospitality and you were happy with our convenient location in the heart of Macau. I am looking forward to having the opportunity to see you again at our hotel. Best regards, Jenny Zhao Guest Service Manager
Resposta 17 de febrer 2018
Grand Emperor Hotel
9,6
Excepcional
LAI, Singapur
Grup
Habitació Familiar
Estada de 3 nits en de desembre de 2017
Great Staffs ”
Front desk Mr Rum was very helpful and professional. Ms Nicole and the team has done great job with birthday deco to our room too. The room was festooned with balloons, streamers and towel animals. On top of that, the hotel had gifted us a freshly baked birthday cake and bottle of red wine to complete a celebratory mood. We are very impressed for their efforts for making our stay very pleasant and memorable.
Comentat el 20 de desembre 2017
Dear LAI, Happy Birthday once again! Thank you for your incredible review! Your kind compliments in recognition of the service provided by our Guest Service Team is much appreciated. We will certainly share your kind words encouraging the team to continue their efforts to drive service excellence. We look forward to your continued support and sincerely hope your next plan to visit us will be very soon. Kind regards Jenny Zhao Guest Service Manager
Resposta 01 de gener 2018
Grand Emperor Hotel
8,4
Excel·lent
Suzi, Austràlia
Família amb nens menuts
Habitació Superior
Estada de 2 nits en d'abril de 2017
Central capital ”
Great location and great room except no seating area for guest to seat while waiting for.
Comentat el 16 de desembre 2017
Dear Suzi, Thank you for sharing your comments with other travelers. I am very pleased to hear that you have spent a wonderful time with us. It was a great pleasure to have you at Grand Emperor Hotel Macau, "You Home Away From Home". Thank you for your comments which are helpful as we strive to continuously improve. We would love to have you back soon for more memorable moments. Please feel free to let me know if I can be of any further assistance. Kind Regards Jenny Zhao Guest Service Manager
Resposta 01 de gener 2018
Grand Emperor Hotel
8,4
Excel·lent
Kar, Malàisia
Grup
Habitació Familiar
Estada de 3 nits en de novembre de 2017
good”
nice and good
Comentat el 29 de novembre 2017
親愛的Kar, 感謝您下榻澳門英皇娛樂酒店,我們十分高興您在此擁有滿意的住宿體驗。我們誠摯期待有幸再次為您服務。 謝謝! 客戶服務經理 Jenny 謹啟
Resposta 05 de desembre 2017
Grand Emperor Hotel
9,2
Excepcional
Hwee, Singapur
Família amb nens grans
Habitació Familiar
Estada de 3 nits en de novembre de 2017
Great service and friendly staff”
Friendly staff and fast check-in. Got complimentary breakfast too. Just a small hiccup when taking shuttle bus to the ferry terminal (need to use WeChat app to get the hotel staff to endorse their complimentary shuttle bus ticket if you are carrying luggage bags).
Comentat el 26 de novembre 2017
Dear Hwee, Thank you for your fantastic words on Agoda! Many thanks for taking the time to share this pleasant review. Glad that you enjoyed the service and accommodation. We look forward to have the pleasure of welcoming you back in the near future. Please do not hesitate to contact me directly should you need assistance for further reservation. Sincerely, Jenny Zhao Guest Service Manager
Resposta 05 de desembre 2017
Grand Emperor Hotel
7,6
Notable
Sai, Malàisia
Família amb nens grans
Habitació Familiar
Estada de 2 nits en de novembre de 2017
Spacious family room”
Overall satisfied, but bathroom need to be improved
Comentat el 26 de novembre 2017
Dear Sai, Thank you for your fantastic words on Agoda! Many thanks for taking the time to share this pleasant review. Glad that you enjoyed the service and accommodation. We look forward to have the pleasure of welcoming you back in the near future. Please do not hesitate to contact me directly should you need assistance for further reservation. Sincerely, Jenny Zhao Guest Service Manager
Resposta 05 de desembre 2017
Grand Emperor Hotel
12345
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