Grand Hyatt Macau Hotel
Grand Hyatt Macau Hotel
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Habitació amb llit extragran – Planta Club – No fumadors - Llit Grand Hyatt Macau Hotel
Habitació amb llit extragran – Planta Club – No fumadors - Llit
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Piscina exterior Grand Hyatt Macau Hotel
Piscina exterior
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Centre de fitnes Grand Hyatt Macau Hotel
Centre de fitnes
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Restaurant Grand Hyatt Macau Hotel
Restaurant
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AL MAPA Grand Hyatt Macau Hotel
AL MAPA
Excel·lent
Ubicació
8,6
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Grand Hyatt Macau Hotel

Excel·lent ubicació
Què hi ha a prop?
Excel·lent
Basada en 1274 comentarisVeure el que han dit els hostes
8,8
/
10
Excepcional neteja
9,4
El 93% el recomanaria als seus amics
Relació qualitat preu8,4
Distància des del centre2.0 Km
Puntuació de la ubicació8,6
Aeroport més a propAeroport Internacional de Macau (MFM) - Macau
Distància des de l'aeroport1,2 km
  • Enllaç amb l'aeroport

  • Wifi gratis a totes les habitacions

  • Canvi de divisa

  • Bany calent

Opcions d'habitació
8,9
Excel·lent
Confort i qualitat de l'habitació
Aquest allotjament està molt sol·licitat!Reservat 27 vegades des d'ahir | Hi ha 32 viatgers mirant aquest allotjament ara mateix
Suite Diplomat amb vista sobre la font (Diplomat Fountain View Suite)
Suite Diplomat amb vista sobre la font (Diplomat Fountain View Suite)
...
  • Mida de l'habitació: 165 m²...
  • No es permet fumar
  • 1 llit extragran
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Suite Grand Extragran amb vista sobre la font  (Grand King Fountain View Suite)
Suite Grand Extragran amb vista sobre la font  (Grand King Fountain View Suite)
...
  • Mida de l'habitació: 64 m²/...
  • No es permet fumar
  • 1 llit extragran
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Suite Grand 2 llits amb vista sobre la font (Grand Twin Fountain View Suite)
Suite Grand 2 llits amb vista sobre la font (Grand Twin Fountain View Suite)
...
  • Mida de l'habitació: 64 m²/...
  • No es permet fumar
  • 2 llits grans
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Suite Grand Executiva amb vista sobre la font (Grand Executive Fountain View Suite)
Suite Grand Executiva amb vista sobre la font (Grand Executive Fountain View Suite)
...
  • Mida de l'habitació: 72 m²/...
  • No es permet fumar
  • 1 llit extragran
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Suite Premier (Premier Suite)
Suite Premier (Premier Suite)
...
  • Mida de l'habitació: 110 m²...
  • Veure: ciutat
  • 1 llit extragran
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Suite Deluxe Grand amb vista sobre la font  (Grand Deluxe Fountain View Suite)
Suite Deluxe Grand amb vista sobre la font  (Grand Deluxe Fountain View Suite)
...
  • Mida de l'habitació: 69 m²/...
  • No es permet fumar
  • 1 llit extragran
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Suite king gran (Grand Suite King)
Suite king gran (Grand Suite King)
...
  • Mida de l'habitació: 64 m²/...
  • Veure: ciutat
  • 1 llit extragran
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Suite Grand Executiva (Grand Executive Suite)
Suite Grand Executiva (Grand Executive Suite)
...
  • Mida de l'habitació: 72 m²/...
  • Veure: ciutat
  • 1 llit extragran
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Suite Deluxe Grand (Deluxe Grand Suite)
Suite Deluxe Grand (Deluxe Grand Suite)
...
  • Mida de l'habitació: 69 m²/...
  • Veure: ciutat
  • 1 llit extragran
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Suite gran amb 2 llits individuals (Grand Suite Twin)
Suite gran amb 2 llits individuals (Grand Suite Twin)
...
  • Mida de l'habitació: 64 m²/...
  • Veure: ciutat
  • 2 llits grans
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Distàncies i informació bàsica

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Avís important

Guests staying at Club Deluxe King or Twin room, Club Deluxe Fountain View King or Twin Room, Grand Executive Suite, Grand Executive Fountain View Suite and Premier Suite have privileged access to the Grand Club including meeting room, breakfast, evening cocktails, afternoon tea set and all-day refreshment for selected room types.

Comentaris recents de clients

Comentaris d'Agoda (1274)Comentaris de Booking.com (628)
8,8
/
10
Neteja9,4
Serveis8,9
Ubicació8,6
Confort i qualitat de l'habitació8,9
Servei9,2
Relació qualitat preu8,4
Proporcionat per clients autèntics de Agoda
Tots els idiomes
Tots els tipus de viatgers (1274)
Tots els tipus d'habitació
1053 comentaris d'hostes verificats
12345
9,3
Excepcional
MARILYN, Veneçuela
Grup
Suite gran amb 2 llits individuals
Estada d'una nit en de juny de 2012
Hotel encantador y servicio cordial”
Hotel encantador y servicio cordial
Hotel encantador y servicio cordial, las habitaciones muy limpia, tienen sus tiendas en el mismo hotel todo excelente.
Comentat el 07 de juliol 2012
10,0
Excepcional
Ka, Hong Kong
Parella
Deluxe amb llit extragran
Estada d'una nit en de novembre de 2018
Very Lovely Experience”
Enjoyable stay with great services.
Comentat el 15 de novembre 2018
8,4
Excel·lent
Jared, Canadà
Parella
Deluxe amb llit extragran
Estada d'una nit en de novembre de 2018
Enjoyed our stay”
Great hotel, and was even upgraded to suite for wife's bday. Only down side is the breakfast buffet wasn't up to par with Hong Kong. As well as not being able to use to Jacuzzi pools at before 12pm (when we check out at 11am) as well as the rude reception at the kids zone, when we wanted to take a look but told we were't allowed to look because we aren't kids.... hah. Overall nice stay but steep price tag for it.
Comentat el 13 de novembre 2018
10,0
Excepcional
Aleksandr, Rússia
Persona que viatja sola
Grand Deluxe 2 llits
Estada de 5 nits en de novembre de 2018
Great pleasure and location”
Good room with two double beds and view on fountains of hotel Wynn Palace. Very good breakfast and swimming pool
Comentat el 12 de novembre 2018
10,0
Excepcional
Kurnianto, Indonèsia
Parella
Deluxe Club 2 llits
Estada de 5 nits en d'octubre de 2018
Excepcional”
Good hotel,cleanliness and good service
Comentat el 31 d'octubre 2018
Thank you for taking the time to tell us about your recent stay at Grand Hyatt Macau. We always strive to ensure a special guest experience and your comments are extremely encouraging. Thank you for staying with us and we look forward to the pleasure of welcoming you back to Grand Hyatt Macau in the near future.
Resposta 01 de novembre 2018
Grand Hyatt Macau Hotel
8,4
Excel·lent
Gao, Singapur
Grup
Grand Deluxe 2 llits
Estada d'una nit en d'octubre de 2018
Nice hotel within City of Dream”
Next to major hotel chain such as Wynn, MGM. Room is clean and spacious. All other major hotel casino is within 10 mins driving distance.
Comentat el 29 d'octubre 2018
Thank you very much for taking the time to pass on your comments with us. We are delighted to learn that you are satisfied with our hotel. We look forward to have the pleasure of welcoming you back to Grand Hyatt Macau in the near future.
Resposta 31 d'octubre 2018
Grand Hyatt Macau Hotel
10,0
Excepcional
Patrick, Singapur
Grup
Grand Deluxe 2 llits
Estada d'una nit en d'octubre de 2018
1N stay in city of dreams grand Hyatt”
Room was spacious and the design or layout is to our likings. Staff is friendly and I really enjoy the Nespresso coffee maker. 10mins to airport which is always good when we are rushing. Really nothing much to complain. It would be almost perfect if there is a casino right at the lobby but the walk to city of dreams casino is not too far either.
Comentat el 27 d'octubre 2018
It is great to hear that you thoroughly enjoyed your stay and we are happy that you have a great hospitality experience with us. We truly hope we will have the pleasure of welcoming you back very soon to the Grand Hyatt Macau.
Resposta 31 d'octubre 2018
Grand Hyatt Macau Hotel
5,2
Adrienne, Regne Unit
Família amb nens grans
Grand Deluxe 2 llits
Estada d'una nit en d'octubre de 2018
Disappointing ”
This hotel has no identity in Macau. There are no signs for travellers from the ferry. No staff or directions. A long walk to find a shuttle bus. Not to be attempted by the infirm, elderly or those with prams/young children. Every other hotel gives information for shuttle bus users, but nothing for Grand Hyatt guests! Instead of being proud to promote the Grand Hyatt brand, this hotel prefers to remain incognito as only part of the 'City of Dreams'. This hotel is impersonal and falls short of any other Grand Hyatt we have visited in Asia. Breakfast was disorganised, wholly unappetising, with insufficient staff and inadequate provision. No toast, no butter or alternatives, no hot tea and no fresh milk! Though John, breakfast manager, did his best to redeem an unacceptable situation, it was clear the hotel was not able to cater for breakfast expectations. Rooms are lovely, but the baths and bathroom floors are very dangerous. A fiasco and a disappointing experience.
Comentat el 25 d'octubre 2018
Thank you for taking the time to provide us with your valuable feedback. We are concerned with what you had mentioned on the shuttle bus service, breakfast, and bathroom floors and will take this for review and enhancement. We are sorry that the confusion which had bought to you. Again, thank you for your comment which is helpful as we strive to continuous improvement. We hope to welcome you back for another stay at our hotel.
Resposta 25 d'octubre 2018
Grand Hyatt Macau Hotel
7,6
Notable
Kin, Hong Kong
Parella
Deluxe amb llit extragran
Estada d'una nit en d'octubre de 2018
Grand Hyatt ?”
Its called Grand Hyatt, but the facilities are pretty standard, maybe even lower than some Hyatt Regencies. I stayed in a junior suite, the room was large. But apart from the extra space there is nothing to write home about. Amenities in the bath room are cheap ... tooth brushes, soaps, showers, marbles, furniture etc. made me felt like staying in a 3/4-star hotel. Enough ramble ... The beds and sofa are excellent, very comfortable. Breakfast buffet also excellent, much better than many other hotels. The staffs are nice & friendly despite (very obviously) they are understaffed. Overall some good & bad surprises. Don't treat it as a Grand Hyatt, but just another hotel that suits your budget and you'll be happier.
Comentat el 23 d'octubre 2018
Thank you for taking time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations and we are taking this serious and will take this on for review and enhancement. Again, thank you for your comments which are helpful as we strive to continuously improve. We hope to welcome you back for another stay at our hotel.
Resposta 24 d'octubre 2018
Grand Hyatt Macau Hotel
10,0
Excepcional
MINWOO, Corea del Sud
Persona que viatja sola
Grand Deluxe 2 llits
Estada d'una nit en de setembre de 2018
this place is really good”
everything is good.
Comentat el 12 d'octubre 2018
Thank you for taking the time to tell us about your recent stay at Grand Hyatt Macau. We always strive to ensure a special guest experience and your comments are extremely encouraging.
Resposta 15 d'octubre 2018
Grand Hyatt Macau Hotel
8,8
Excel·lent
Eun, Hong Kong
Parella
Deluxe amb llit extragran
Estada d'una nit en de setembre de 2018
Great value for money”
Staff not as professional as I expected, but overall, great value for money
Comentat el 26 de setembre 2018
Thank you for staying with us and sharing your feedback on your recent stay. We feel sorry that our services did not exceed your expectations, we will pass your comments to the respective team head for review and enhancement.
Resposta 27 de setembre 2018
Grand Hyatt Macau Hotel
10,0
Excepcional
Manuel, Itàlia
Grup
Grand Deluxe 2 llits
Estada d'una nit en de setembre de 2018
Good hotel ”
Nice customer service
Comentat el 25 de setembre 2018
Thanks for taking the time to share your recent stay with us. We truly hope we will have the pleasure of welcoming you back very soon to Grand Hyatt Macau.
Resposta 26 de setembre 2018
Grand Hyatt Macau Hotel
10,0
Excepcional
kathy, Hong Kong
Família amb nens menuts
Deluxe amb llit extragran
Estada d'una nit en de juliol de 2018
Hidden Gem in Macau”
Hotel is classy, not crowded, and surprisingly child friendly. Cannot praise it enough!
Comentat el 18 de setembre 2018
Thanks for taking the time to share your recent stay with us. We are very pleased to see that you had a fantastic stay. Indeed providing a comfortable hotel experience is one of our missions. We look forward to welcoming you back in the near future.
Resposta 26 de setembre 2018
Grand Hyatt Macau Hotel
6,0
Fung, Hong Kong
Família amb nens menuts
Suite Deluxe Grand
Estada d'una nit en de setembre de 2018
The check in service is awful. Long wait and long queue,”
Lazy staff they do not offer new reception for check in even there is idle computers
Comentat el 14 de setembre 2018
Thank you for staying with us and sharing us your feedback. And we feel sorry that our services didn't exceed your expectations, we will pass your comments to the respective team for review. Again, thank you for your comments which are helpful as we strive to continuously improve. We hope to welcome you back in the near future.
Resposta 17 de setembre 2018
Grand Hyatt Macau Hotel
10,0
Excepcional
jongkwan, Corea del Sud
Parella
Grand Deluxe Extragran amb vista sobre la font
Estada d'una nit en de setembre de 2018
so nice hotel”
good point : reasonable price, clean and large enough room, nice view(fountain view) bad point : no indoor pool, poor food mall on secons floor, not so much bad point.... it was quite good memories
Comentat el 11 de setembre 2018
Thanks for taking the time to share your recent stay with us. We truly hope we will have the pleasure of welcoming you back very soon to Grand Hyatt Macau.
Resposta 13 de setembre 2018
Grand Hyatt Macau Hotel
7,2
Notable
sura, Tailàndia
Parella
Grand Deluxe 2 llits
Estada d'una nit en de setembre de 2018
confuse”
we booked the hotel in condition paid at the property(hotel) Agoda show us pay at agoda 0 hk$ pay at property 1299 Total charge 1299 but when we check in the hotel charge us more 15% become 1493 hk$ It's not fair. We have no choice must pay. Becareful if you choose this choice to book the hotel.
Comentat el 07 de setembre 2018
Thank you for taking time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize for the different payment which has cost you. We are taking this serious and have already reported this to related department for review with Agoda. Again, thank you for your comments which are helpful as we strive to continuously improve. We hope to welcome you back for another stay at our hotel.
Resposta 24 d'octubre 2018
Grand Hyatt Macau Hotel
9,6
Excepcional
Meng, Malàisia
Viatger de negocis
Grand Deluxe Extragran amb vista sobre la font
Estada de 3 nits en d'agost de 2018
Great hotel with great services”
Room is spacious and the staff is polite and friendly despite many guests. Location is excellent with plenty of top amenities nearby.
Comentat el 28 d'agost 2018
Thanks for your compliments. We always hope to provide our guest home away home so you will find our room is comparatively spacious. While located in City of Dreams, shopping, dinning and entertainment are just steps away. Once again, thank you very much and hope to see you again soon.
Resposta 31 d'agost 2018
Grand Hyatt Macau Hotel
8,4
Excel·lent
JONGWON, Corea del Sud
Persona que viatja sola
Grand Deluxe Extragran amb vista sobre la font
Estada de 2 nits en d'agost de 2018
Great Time”
Everything was perfect. Easy to go sites by shuttles. Very kind agent greets. The only thing I didn’t like was weather. Because of the typhoon, Not available to use swimming pool.
Comentat el 16 d'agost 2018
Thank you for choosing Grand Hyatt Macau, we are happy to learn that you have enjoyed the stay. And we understand that the unviability of outdoor facilities is disappointing, but this is to make sure the safety of our guests. Hope to see you again soon.
Resposta 16 d'agost 2018
Grand Hyatt Macau Hotel
2,0
Chung, Canadà
Persona que viatja sola
Grand Deluxe Extragran amb vista sobre la font
Estada d'una nit en d'agost de 2018
Clean & good services”
Perfect area & best services
Comentat el 07 d'agost 2018
Thank you very much for taking the time to pass on your comments with us. We are delighted to learn that you are satisfied with the services and facilities in our hotel. Thank you for staying with us and we look forward to the pleasure of welcoming you back to Grand Hyatt Macau in the near future.
Resposta 08 d'agost 2018
Grand Hyatt Macau Hotel
4,8
Ryan, Malàisia
Viatger de negocis
Suite Grand Extragran amb vista sobre la font 
Estada d'una nit en d'agost de 2018
aweful service room was very gloomy and not lavish”
Upon checking in the staff spoke very little English, took forever to get checked in. Furthermore I booked a suite room and was chocked to see how bare and simple this room was. Also, I asked for a late check out and the operator was very rude and un accommodating. Would not recommend this nor stay there ever again.
Comentat el 06 d'agost 2018
Thank you very much for taking the time to pass on your comments with us. Rest assured, we will look into these comments and improve our quality moving forward. It is indeed of vital importance to us to maintain the service level in order to meet our customers' expectation and every effort will be made to upkeep our standard of service and hospitality at all times.
Resposta 08 d'agost 2018
Grand Hyatt Macau Hotel
12345
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