Hard Rock Hotel Penang
Hard Rock Hotel Penang
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Deluxe amb vista sobre el turó Hard Rock Hotel Penang
Deluxe amb vista sobre el turó
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Basada en 5576 comentarisVeure el que han dit els hostes
8,3
El 94% el recomanaria als seus amics
Opcions d'habitació
8,5
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Hi ha 12 viatgers mirant aquest allotjament ara mateixReserva ara abans que sigui massa tard!
Suite amb vista sobre el mar (Sea View Suite)
Suite amb vista sobre el mar (Sea View Suite)
...
  • Veure: oceà
  • 53 m²/570 ft²
  • 1 llit extragran
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Habitació Deluxe Llacuna (Lagoon Deluxe Room)
Habitació Deluxe Llacuna (Lagoon Deluxe Room)
...
  • Veure: piscina
  • 42 m²/452 ft²
  • 2 llits individuals o 1 lli...
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Club llit King, vista sobre el mar (Club Sea View King Bed)
Club llit King, vista sobre el mar (Club Sea View King Bed)
...
  • Veure: oceà
  • 35 m²/377 ft²
  • 1 llit extragran
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Suite Infantil (Kids suite)
Suite Infantil (Kids suite)
...
  • Veure: muntanya
  • 41 m²/441 ft²
  • 1 llit individual i 1 llit ...
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Deluxe amb vista sobre el mar (Deluxe Sea View)
Deluxe amb vista sobre el mar (Deluxe Sea View)
...
  • Veure: oceà
  • 35 m²/377 ft²
  • 2 llits individuals o 1 lli...
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Habitació de luxe amb terrassa (Deluxe Sea Terrace)
Habitació de luxe amb terrassa (Deluxe Sea Terrace)
...
  • Veure: oceà
  • 54 m²/581 ft²
  • 2 llits individuals o 1 lli...
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Deluxe amb vista sobre el turó (Deluxe Hill View)
Deluxe amb vista sobre el turó (Deluxe Hill View)
...
  • Veure: muntanya
  • 29 m²/312 ft²
  • 2 llits individuals o 1 lli...
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Comentaris recents de clients

Comentaris d'Agoda (5576)Comentaris de Booking.com (3347)
Selecciona el tipus de viatgers
Neteja8,7
Serveis8,9
Ubicació8,0
Confort i qualitat de l'habitació8,5
Servei8,6
Relació qualitat preu7,8
Proporcionat per clients autèntics de Agoda
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Tipus d'habitació
Deluxe amb vista sobre el turó
Deluxe amb vista sobre el mar
Club llit King, vista sobre el mar
Suite amb vista sobre el mar
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4713 comentaris d'hostes verificats
12345
7,7
Maria, Colòmbia
Família amb nens grans
Deluxe amb vista sobre el turó
Estada de 3 nits en de juny de 2015
Buena experiencia ”
Piscina agradable para niños. Parque acuático divertido. Personal amable
Agradable. La piscina con arena no es muy cómoda pero esta bien y los niños disfrutaron. Se nota un poco que el hotel es viejo y algunas cosas no funcionan muy bien.
Comentat el 30 de juny 2015
6,7
SONIA, Espanya
Família amb nens menuts
Deluxe amb vista sobre el turó
Estada de 2 nits en d'abril de 2014
Divertido para ninos”
La decoracion, muchos ninos
Perfecto hotel para ir con ninos, la piscina es enorme y con muchas posibilidades para ninos. Pero esta demasiado masificado, muchisima gente en todos los sitios. Lejos de las atracciones de Penang, y la playa no vale la pena.
Comentat el 21 d'octubre 2014
7,2
Leong, Malàisia
Parella
Deluxe amb vista sobre el mar
Estada de 2 nits en de maig de 2018
Fun & enjoyable but doubt the housekeeping quality”
Got a small injury when I step on a small piece of very sharp object look alike broken glasses / hard acrylic left on floor carpet, cut deep into my foot about 3-4mm. The management should look into the housekeeping quality for guest safety especially kids.
Comentat el 24 de maig 2018
Dear Leong, Thank you for your detailed and valuable feedback regarding your recent stay at Hard Rock Hotel Penang. I am sorry to read that there were certain aspects of your stay that were below expectation, which reduced your enjoyment at the hotel. Your feedback on the issue you raised has been shared with the Housekeeping Manager and she takes such comment seriously, to ensure that this do not occur to our future guest. This is certainly below our service standard, and the manager will do the appropriate training to ensure better consistency. Further improvement is obviously required in the areas mentioned. Please be assured we work hard to provide a positive experience and value for money. We continue to strive to ensure that every guest that stays with us has a truly rocking experience, and should you return to Penang we would love the opportunity to serve you again. Kind Regards, Michael Smeeton Executive Assistant Manager
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Hard Rock Hotel Penang
8,0
Nurul, Malàisia
Família amb nens menuts
Habitació Deluxe Llacuna
Estada de 2 nits en de maig de 2018
Our third time staying here”
We wont go for another hotel except for this hotel every time we came here. Value for money.
Comentat el 22 de maig 2018
Dear Nurul, Thank you for the continuous support towards Hard Rock Hotel Penang. We are happy to know that you truly enjoyed the stay and we'll definitely look forward to have you back for a 4th visit at Hard Rock Penang. Rockin' Regards, Michael Smeeton Executive Assistant Manager
Resposta 22 de maig 2018
Hard Rock Hotel Penang
10,0
ENG, Malàisia
Família amb nens menuts
Suite Infantil
Estada de 3 nits en de maig de 2018
Simply Awesome”
This is the 2nd time staying in this hotel; and the experience is seamless.
Comentat el 22 de maig 2018
Dear Eng, Thank you for the perfect score! It's great to know that you had an awesome experience with us. Hard Rock Hotel Penang strive to be a little bit different from our competitors in making sure that the hotel is full of life and atmosphere. Best Regards, Michael Smeeton Executive Assistant Manager
Resposta 22 de maig 2018
Hard Rock Hotel Penang
10,0
ENG, Malàisia
Família amb nens menuts
Deluxe amb vista sobre el mar
Estada de 2 nits en de maig de 2018
Simply Awesome”
This is the 2nd time staying in this hotel; and the experience is seamless.
Comentat el 22 de maig 2018
Dear Eng, Thank you for the perfect score! It's great to know that you had an awesome experience with us. Hard Rock Hotel Penang strive to be a little bit different from our competitors in making sure that the hotel is full of life and atmosphere. Best Regards, Michael Smeeton Executive Assistant Manager
Resposta 22 de maig 2018
Hard Rock Hotel Penang
9,2
yusuf, Malàisia
Família amb nens menuts
Deluxe amb vista sobre el turó
Estada d'una nit en de maig de 2018
Nice place, Clean, Many facilties for children”
staff is nice..always greeted by then. staff whenever i encounter them. Only that my room didnt been provided toothbrush utilities..maybe can provided for every room.
Comentat el 17 de maig 2018
Dear Yusuf, Thank you for sharing your lovely review of your recent stay at Hard Rock Hotel Penang. We are pleased to read that you had such a Rockin' experience with us and we hope that you were able to enjoy many of the facilities that the hotel offers. Our team will be pleased to know you were so satisfied with the friendliness and professionalism of their service, which is something they take great pride in. I am sorry to read that you were disappointed by the bathroom amenities. We do not provide complimentary toothbrushes in the rooms, however they are certainly available upon request and Housekeeping will deliver them. Hope to welcome you back to Hard Rock Penang soon and once again we appreciate your feedback at all times. Best Regards, Michael Smeeton Executive Assistant Manager
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Hard Rock Hotel Penang
6,0
Wei, Malàisia
Parella
Deluxe amb vista sobre el turó
Estada d'una nit en de març de 2018
Great location and nice private beach”
Great location and nice private beach. Sadly there was crocroach inside the hotel room.
Comentat el 16 de maig 2018
Dear Wei, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. We are glad to read that you felt the hotel location was great.The hotel indeed is located at the end of Batu Ferringhi. However, having to be located at the end also allow the hotel to offer a little more privacy to guests who wished to be away from the public and the crowd. In regards to the cockroach in your room, we do have a strict pest management program thus very rarely here of this. We have strict pest control procedures at the hotel, and will continue to monitor this to ensure it is not repeated. Once again, thank you for staying with us, and we look forward to another chance to serve you. Kind Regards, Michael Smeeton Executive Assistant Manager
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Hard Rock Hotel Penang
8,4
Alyssa, Malàisia
Família amb nens grans
Deluxe With View Double/twin
Estada d'una nit en d'abril de 2018
A must stay at least once, even as a local!”
It's one of the best hotels for a staycation for locals and tourists alike in Penang. I am a local and I enjoyed the stay, hotel, service and the pool very much!
Comentat el 15 de maig 2018
Dear Alyssa, Thank you for posting your Rockin' review of your recent stay at Hard Rock Hotel Penang. We are very glad to read that you had a great stay and enjoyed the unique vibrancy and atmosphere that Hard Rock Hotel Penang offers. Our team will be very pleased that you found all the facilities and services of the hotel to your satisfaction, as we all work hard to ensure a rocking experience for all our guests. We love what we do at the Hard Rock Hotel, and we can't thank you enough for recommending us. Rockin' Regards, Michael Smeeton Executive Assistant Manager
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Hard Rock Hotel Penang
8,8
Ungku, Malàisia
Família amb nens menuts
Deluxe amb vista sobre el turó
Estada d'una nit en de maig de 2018
Nice hotel to relax and unwind”
My son loves the swimming pool so much it has like a mini water theme park catered for kids to have fun, room was cosy we can sleep well, staff were friendly hotel is beautiful overall this hotel is located near the beach and night market .
Comentat el 15 de maig 2018
Dear Ungku, It certainly sounds like you were able to take advantage of many of the cool facilities the hotel offers for families, and it's no surprise that your kids had great fun in the swimming pool and on the water slides. Our team will be pleased to know you were so satisfied with the friendliness and professionalism of their service, which is something they take great pride in. The hotel indeed is located at the end of Batu Ferringhi. However, having to be located at the end also allow the hotel to offer a little more privacy to guests who wished to be away from the public and the crowd. Our stage is ready to receive you once again at Hard Rock Hotel Penang. Best Regards, Michael Smeeton Executive Assistant Manager
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Hard Rock Hotel Penang
10,0
Chan, Malàisia
Parella
Deluxe amb vista sobre el mar
Estada d'una nit en de maig de 2018
I love it ”
I happy stay at ur hotel and room very romantic
Comentat el 10 de maig 2018
Thanks for the lovely review, Chan! We are delighted to know that you had such an awesome stay with us and that you found the room was romantic. Hard Rock Penang strive to be a little bit different from our competitors in making sure that the hotel is full of life and atmosphere. Can't wait to have you as our guest again in the near future! Rockin' Regards, Michael Smeeton Executive Assistant Manager
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Hard Rock Hotel Penang
9,2
Azmal, Malàisia
Parella
Deluxe amb vista sobre el turó
Estada d'una nit en de maig de 2018
SUPERB”
WILL COME AGAIN
Comentat el 09 de maig 2018
What a great review, Azmal! We appreciate your support and we look forward to welcoming you to the show again. YOU ROCK! Best Regards, Michael Smeeton Executive Assistant Manager
Resposta 14 de maig 2018
Hard Rock Hotel Penang
5,6
LIM, Malàisia
Família amb nens menuts
Deluxe amb 2 llits i vista
Estada d'una nit en de març de 2018
Suficient”
Sounds insulation not good, aircon need improvement as not cooling
Comentat el 08 de maig 2018
Dear Lim, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. In regards to the sound proofing, your feedback has been shared with the Chief Engineer and his team take such feedback seriously and will take necessary action on the issue you raised. Thanks for letting us know. Your feedback on the air-conditioning has been shared with the Chief Engineer. The team regularly conduct the air-con servicing and cleaning on a programmed basis to ensure that this issue doesn’t occur in the rooms. We have looked into this matter with urgency and apologize for the lapse in standards. Thanks for seeing the potential in us and for giving us a room for improvement. We hope that we can welcome you back so that you can experience Hard Rock at its best. Kind Regards, Michael Smeeton Executive Assistant Manager
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Hard Rock Hotel Penang
5,6
LIM, Malàisia
Família amb nens menuts
Deluxe With View Double
Estada d'una nit en de març de 2018
Suficient”
Sounds insulation not good, aircon need improvement as not cooling
Comentat el 08 de maig 2018
Dear Lim, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. In regards to the sound proofing, your feedback has been shared with the Chief Engineer and his team take such feedback seriously and will take necessary action on the issue you raised. Thanks for letting us know. Your feedback on the air-conditioning has been shared with the Chief Engineer. The team regularly conduct the air-con servicing and cleaning on a programmed basis to ensure that this issue doesn’t occur in the rooms. We have looked into this matter with urgency and apologize for the lapse in standards. Thanks for seeing the potential in us and for giving us a room for improvement. We hope that we can welcome you back so that you can experience Hard Rock at its best. Kind Regards, Michael Smeeton Executive Assistant Manager
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Hard Rock Hotel Penang
10,0
Muhammad, Malàisia
Viatger de negocis
Deluxe amb vista sobre el turó
Estada d'una nit en de maig de 2018
Everything is superb! Recommended..”
For me everything is superb!
Comentat el 08 de maig 2018
Wow, thanks for the perfect score, Muhammad! Great to read that you had such an amazing experience with us and we hope that you were able to enjoy many of the facilities that the hotel offers. We love what we do at the Hard Rock Hotel, and we can't thank you enough for recommending us. Rockin' Regards, Michael Smeeton Executive Assistant Manager
Resposta 14 de maig 2018
Hard Rock Hotel Penang
8,4
MOHAMED, Malàisia
Família amb nens menuts
Deluxe amb vista sobre el turó
Estada d'una nit en de novembre de 2017
Fantastic ”
This hotel is exceptional.
Comentat el 08 de maig 2018
Hey Mohamed, It is fabulous to know that you enjoyed the unique vibrancy and atmosphere that Hard Rock Hotel Penang offers. We are counting the days to roll out our red carpet for you on your next visit to Sunny Penang! Rockin' Regards, Michael Smeeton Executive Assistant Manager
Resposta 08 de maig 2018
Hard Rock Hotel Penang
7,6
Massimo, Tailàndia
Persona que viatja sola
Deluxe amb vista sobre el mar
Estada d'una nit en de maig de 2018
Music and Sea Side”
Nice Swimming Pool and Good Welcoming Staff on Arrival
Comentat el 06 de maig 2018
Thank you for sharing your review, Massimo! The hotel's swimming pool is the largest free-from swimming pool in northern Malaysia, and is certainly one of the biggest draw cards for the hotel. In fact it is 160 meters long, 3 times as long as an Olympic sized pool. Our team will be pleased to know you were so satisfied with the friendliness and professionalism of their service, which is something they take great pride in. Look forward to welcome you and your family back for another great experience at Hard Rock Hotel Penang. Kind Regards, Michael Smeeton Executive Assistant Manager
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Hard Rock Hotel Penang
10,0
Joeses, Malàisia
Família amb nens grans
Deluxe amb vista sobre el turó
Estada d'una nit en de maig de 2018
Excellent”
Great location, great food and great ppl
Comentat el 05 de maig 2018
Wow, thanks for the perfect score, Joeses! It's exciting for all of us at Hard Rock Hotel Penang to know your stay with us was all you wanted it to be. The hotel's location is at the quiet end of the Batu Ferringhi strip, nicely tucked away from the hustle and bustle of the night markets. The team at Hard Rock are dedicated to ensuring that every guest has a rock star experience, and it's fabulous to see that our team went out of their way to ensure your stay was special. Thank you for staying with us, and we look forward to another chance to serve you. Rockin' Regards, Michael Smeeton Executive Assistant Manager
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Hard Rock Hotel Penang
10,0
Najwa, Malàisia
Parella
Habitació Deluxe Llacuna
Estada de 2 nits en de maig de 2018
Excepcional”
Amenities, facilities and staff were excellent! Only the in-house food is rather expensive and mediocre in taste. Best to dine out as there are many f&b outlet options at much reasonable price.
Comentat el 05 de maig 2018
Dear Najwa, Thank you for taking the time to share you review of your recent stay at Hard Rock Hotel Penang. We are delighted to hear that you found the facilities of the hotel to your satisfaction. As for the food pricing, we are currently reviewing our pricing as we do on an annual basis to ensure we are competitive with other hotels in our area. Besides that, your feedback on the food quality has been shared with the Executive Chef. The culinary team will do the appropriate training to ensure better consistency. Once again, thank you for your review and we hope to have you as our guest again at Hard Rock Hotel Penang. Kind Regards, Michael Smeeton Executive Assistant Manager
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Hard Rock Hotel Penang
10,0
Hussien, Malàisia
Família amb nens menuts
Habitació de luxe amb terrassa
Estada de 2 nits en de desembre de 2017
Enjoy It”
Love this hotel, great people, great facilities, lovely rooms and ambiance.
Comentat el 04 de maig 2018
Wow, thanks for the lovely review, Hussien! We are thrilled to read that you had such a rocking stay with us, and that you were able to enjoy many of the facilities that the hotel offers. Hard Rock Hotel Penang strive to be a little bit different from our competitors in making sure that the hotel is full of life and atmosphere. Look forward to welcome you back again for another memorable experience. Till then Rock On'! Best Regards, Michael Smeeton Executive Assistant Manager
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Hard Rock Hotel Penang
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