Hotel Residence Spalena

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Basada en 143 comentarisVeure el que han dit els hostes
9,1
El 96% el recomanaria als seus amics
Hotel Residence Spalena
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Excel·lent ubicació 9,3
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9,3Ubicació
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  • Enllaç amb l'aeroport

  • Transport públic a 440 m

  • Cor de la ciutat

  • Wi-Fi gratuït en totes les habitacions

Fins a un 30% de descompte amb Ofertes per a Membres d'Agoda!

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Opcions d'habitació
Apartament de 2 Habitacions (2 Bedroom Apartment)
...
  • Veure: ciutat
  • 60 m²/646 ft²
  • 1 llit extragran i 1 sofà l...
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Apartament estudi 1 habitació (1 Bedroom Studio Apartment)
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  • Veure: ciutat
  • 30 m²/323 ft²
  • 2 llits individuals i 1 lli...
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Estudi 1 habitació (1 Bedroom Studio)
...
  • Veure: ciutat
  • 30 m²/323 ft²
  • 2 llits individuals i 1 lli...
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Apartament d'1 Habitació (1 Bedroom Apartment)
...
  • Veure: ciutat
  • 55 m²/592 ft²
  • 1 llit extragran i 1 sofà l...
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Comentaris recents de clients

Comentaris d'Agoda (143)Comentaris de Booking.com (1134)
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Neteja9,3
Serveis8,8
Ubicació9,3
Confort i qualitat de l'habitació9,6
Servei9,1
Relació qualitat preu9,0
Proporcionat per clients autèntics de Agoda
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98 comentaris autèntics
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9,6
JunSeok, Corea del Sud
Família amb nens menuts
Apartament d'1 Habitació
Estada de 2 nits en de gener de 2018
Good for family
I stayed at family type on 5th floor. Very nice and wide type. 1bed and 1 living room incl kitchen. Good location to reach everywhere, near big shoping mall.
Comentat el 16 de gener 2018
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8,8
Massimiliano, Regne Unit
Persona que viatja sola
Apartament estudi 1 habitació
Estada de 5 nits en de gener de 2018
Great location but... old sagging mattresses
GOOD Great location, cleaniness, good facilities and friendly staff. NOT SO GOOD... Safe - cheap and complicated to use (had to read and go through an A4 step by step instructions in order to attempt to operate the safe). Had to report the failure to open the device twice to the reception: the batteries had to be changed first, again it wouldn't open the following day (sunday - no maintenance person). No plates drier provided: I would have expected at least a small fabric kitcken towel to dry hands and plates. Only kitchen roll paper available Cheap rough toilet paper. THE UGLY Old sagging mattresses sinking on the sides and in the middle not providing support for the back and causing sleepless nights and back-hack as result.
Comentat el 11 de gener 2018
Dear Massimiliano, if you experience any issues during your stay please don’t hesitate to contact the reception. We are always willing to help! If you need different kitchen towel or toilet paper (let us add that we buy only high quality toilet paper :), please ask reception, we will do our best to make your stay more comfortable! If the mattress is too soft or too hard for you, please ask reception for a mattress cover. It will help to make the mattress harder or softer. Thank you for your feedback! We hope to welcome you again soon at Residence Spalena and have the opportunity to serve you better. Best regards, Team Residence Spalena
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5,2
Emma, Luxemburg
Parella
Apartament estudi 1 habitació
Estada de 5 nits en de novembre de 2017
Suficient
Just ok, the apartment was fine, breakfast nothing special.
Comentat el 04 de gener 2018
Dear Emma, thank you for your feedback! We will work on breakfast to make them better! We hope to welcome you again soon at Residence Spalena and have the opportunity to serve you better. Best regards, Team Residence Spalena
Resposta 24 de gener 2018
Hotel Residence Spalena
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10,0
Katarina, Xipre
Parella
Apartament estudi 1 habitació
Estada d'una nit en de novembre de 2017
Perfect accomodation. Spacious room, helpful staff, breakfast almost to your bed; )
+ location, very tastefull and spacious room, bathroom amenities, city center, walking access to all historical sitessiete - if you are not good sleeper, tramps might wake you up.
Comentat el 26 de novembre 2017
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10,0
Mimi, Regne Unit
Grup
Apartament estudi 1 habitació
Estada de 3 nits en de novembre de 2017
Perfect choice in praha
I stayed with one friend. Really recommend! Even we extend 1 day more on impulse. Because so good hotel! Good; The room and bathroom were enough big for 2 people. Room condition was perfect. Many people pointed the noise from tram, but I didn't care about that. Noise was not big, actually I think almost nothing. They clean room and change towel every day. All of the hotel staff was soooo kind and gentle. If you order black fast, you can receive on your room. That is amazing! I can use printer or ask print something to reception. They reply really quick and kind. They always said just "Yes. Yes. Yes". So lovely. Not bad, but; they have a radiator but little cold. Free coffee and water was given just first day. Some machine was not working or bad condition. But all of this is nothing. The hotel is perfect!
Comentat el 25 de novembre 2017
Dear Mimi, portative radiator can be provided at reception, also there is a radiator under the window in every room, and temperature can be increased on it. We will check the room the equipment in the room you have stayed. Please if you experience any issues, contact the hotel reception, so the problem can be solved immediately. Thank you for the kind feedback :) We hope to see you again on your next visit to Prague. Sincerely, Team Residence Spalena
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8,8
RADOSLAW, Estats Units
Persona que viatja sola
Estudi 1 habitació
Estada de 3 nits en de novembre de 2017
Excel·lent
The whole experience was pleasant except for the "a must" deposit of 50 euros (for the bar content that probably value amounts to half of that) that is not mentioned anywhere on the web page. When I mentioned this to front desk clerk the response was "everyone knows this".
Comentat el 24 de novembre 2017
Dear Radoslaw, thank you for your feedback! We apologize for our receptionist behavior. We are providing extra services to our guests and rooms are equipped with minibars. For your convenience hotel needs a credit card on file. That simplifies billing and check-out ex working hours. The deposit will only be taken if a guest chooses not to provide his credit card. This information is sent in the hotel welcome letter, which guest receives after booking usually. It is our hope that you will give us the opportunity to better serve you in the near future. We look forward to welcoming you back soon. Sincerely, Team Residence Spalena
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10,0
Daniel, Regne Unit
Parella
Apartament estudi 1 habitació
Estada de 3 nits en d'octubre de 2017
Amazing, great location, lovely room
The hotel was in a great location for everything in prauge, walking distance to everywhere, nearby to shops bars, clubs and all the sites in the city. The room was a perfect size and had everything you'll need in there, the staff were very helpful and polite and I would recommend the spalena to anybody!! Thanks for having us 👍🏼
Comentat el 24 d'octubre 2017
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10,0
Alan, Estats Units
Parella
Apartament estudi 1 habitació
Estada de 3 nits en d'octubre de 2017
Great Hotel
Residence Spalena was a great value in terms of location and room quality. The staff were very helpful as well.
Comentat el 15 d'octubre 2017
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7,2
Stefan, França
Persona que viatja sola
Estudi 1 habitació
Estada d'una nit en d'octubre de 2017
Great Room and Location. Some Problems
A stay in well-equipped suite-sized room in a great location spoiled by staff performance. Got a great last-minute deal. Your luck may vary. Car ordered for airport pickup (20km) through Agoda site was punctual and professional (28 euros, worth it). Residence Spalena is in a central location, ~300m to river bridges, yet quiet. Super room, very comfortable with excellent amenities and 'mini bar' well stocked and generously priced (!). Night staff was unhelpful and unwilling to answer a bus transport question that the driver had assured me they could/would. Morning staff apologized for a 25min delay in delivery of breakfast - I had to go to the desk to remind them. A breakfast clearly made the previous day and not worth waiting for in the end.Toilet bowl was surprisingly and unacceptably dirty and nasty. This would have been a glowing review but for these issues - that should be rectifiable as they are personnel related, so in time we'll hope this improves for your stay. This is thus a CAUTIOUS RECOMMENDATION. Side note: the neighborhood restaurants and grocery stores are quite expensive - on level with any big western European city. Good Luck!
Comentat el 14 d'octubre 2017
Dear Stefan, thank you for your feedback! We apologize for inconvenience you have experienced during your stay. We will take an action to improve our staff performance. All breakfast are always made the same morning. We will work on breakfasts to make them better! Once again we truly apologize. We hope to welcome you again soon at Residence Spalena and have the opportunity to serve you better. Best regards, Team Residence Spalena
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10,0
seung, Corea del Sud
Grup
Apartament d'1 Habitació
Estada de 2 nits en de setembre de 2017
Great~!!
Big bed room~!! Comfotable..~! Good location, there is shopping center in front of hotel. Yammy breakfask~!
Comentat el 25 de setembre 2017
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dt. 20 febr., 2018 - dc. 21 febr., 2018(1 nit)