M-STAY Hotel Jeju

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Location was good as hotel is just a 5-minute walk from Olle Market, and about 15-minute walk from the Cheonjiyeon waterfall. There's also a convenience store and cafe in the hotel. We stayed in the ocean view room which had a great sea view and we were able to enjoy the sunrise as well. Room was also big and beds were wide and comfortable. Staff was very efficient -- we mentioned that our rooms were not stocked with bath towels and they were sent to our rooms within 5 minutes.

Hotel has very limited parking, and tall vehicles (i.e. SUV) have to be parked overnight outside. Thankfully the parking is free, and there are valets to help you park. The roads to the hotel is narrow though. Hotel rooms have a fantastic view, and has a swimming pool. Location not the best, as it is quite a walk from the harbor / coast.

If you wish to go for morning hiking for the sunrise at Illchubong, M-stay hotel is highly recommended, as it only requires approx 5-10mins driving. Nearby the hotel, there are plenty of convenience shops and restaurants. The facilities of the hotels are well maintained.

Location is good and you can walk around during night time as there are many restaurant and cafe nearby the street. Staff is very friendly and provide very good service. My luggage's handle was broken so I called the reception to borrow me a screwdriver. At the end a nice staff come in and help me to repair it. i'm very satisfied with their services.

Chose to stay here as it was at Seogwipo city central. Car park is right at the back of the hotel at basement and managed by valet parking (via system). Hotel is centralised to nearby shopping and Market. Highly rated in agoda. My feedback: hotel seemed to be over rated. First experience: I was told that my booking was late check in at 6PM. If I wish to check in earlier, extra KWR 10,000 per hour is required. After much deliberation, I managed to convince the customer service officer with prove of my booking confirmation. The room was fairly ok given that we will be out most of the time. Approx SGD 80 per night, 2 queensize beds with only breakfast for one pax (breakfast per pax is KWR10,000 each). Normal continental breakfast, no saleable points. You even have to clear your own table by returning all trash/cutlery after meal. Bed was not really comfortable. When we check in, there was no towels and bottled water in the room. The room was not sound proof, can hear all sort of noises from next door, people walking and opening door, n worst still machine sound from fridge, etc. Overall, stay is still alright given its location. We paid approx SGD 80 incl taxes per night, with breakfast included for one pax.

The hotel is very good location with acceptable price. I have 2 main issues to be escalate: - I request for pick-up service from airport to hotel. But there is no this provide to me, I was waiting for pick-up with nothting, then I take taxi to hotel. - 2nd issue with Agoda charging, in the confirmation invoice to my email is USD228.66 but actual charge from ANZ bank is USD237.76. There is variance $9.10. Why ? Please clarify

We stayed 2 nights in this hotel for our Jeju south trip. The room was cozy and not much space for 2 medium size luggage. The bath room very nice and clean. We love it. Big bath towel provided. Front desk service line very responsive and helpful. Aircond is function during our stay. Convenient shop just at the hotel lobby. We gave our car key to the jockey and they will parked our car in their hotel parking zone. We did enjoyed our stay in this hotel.

Beautiful view of hallasan, located near olle market and good local food eateries. Good place to stay in south of the island. Staff doesnt seem to be able to recommend much of the restaurants nearby. Amenities such as toothbrush,toothpaste are not provided but is not a problem as we usually bring our own. Was surprised to be told that they only provide one bath towel and 2 face towels for double rooms though.

Walking distance to Cheonjiyeon waterfall and Saeyeongyo bridge. A convenience shop is located at the lobby floor. The room is big with comfortable beds provided. However the hotel should provide teaspoons in the room. They do provided the cup but how are we going to drink coffee without a teaspoon? Also, there is no floor mat provided in the bathroom. The hotel prepared two small towels and one big towel in the bathroom for two of us (adults) in the room. When we called to request additional bath towel, they gave us another small towel which is really speechless. I think the size of the towel is similar to hand/face towel! The good thing is the washlet in the toilet is really good and new. The restaurant is so crowded in the morning. Food is not really taste good and most of the dishes are repeated for two days during our stay. The staffs in the restaurant are not friendly at all. Take note that there is a notice in the restaurant to request guest return the tableware to the counter when finish. But when we do so and passed to the staff politely and say thank you, the staff will ignore that with no expression. We felt not being welcome at all. In future maybe we should look for other hotel with this price range.

DISHONEST HOTEL! It was our annual family trip with our parents, siblings, in-laws and children. Total 13 of us. We booked and paid in advance for 5 rooms at M-Stay Hotel via Agoda.com, all our rooms come with 1 queen size bed and 1 single bed which are meant to fit 3 person to a room. There are two very unhappy incidents which we want to share. Incident No.1 During our check-in on arrival at the reception, we were shocked when we were told by the receptionist that we have to pay extra for the children and we have 3 children in total! They said their hotel policy only allows 2 person to a room! We argued that the reason we paid for bigger room of 1 queen bed and 1 single bed were because we want to accommodate 2 adults and 1 child! We asked the receptionist back aren't queen size bed and single bed meant for total 3 person? They answered yes. And then we asked them back then why do we have to pay extra for the children as we have booked and paid the room meant to fit 3 person? They were speechless and can't answer our question! Incident No.2 In our rooms, each room only comes with 1 bath towel and 1 set of toiletries meant for only 1 person!!! How can a big room with queen size bed and single bed meant for 3 person only entitle for only 1 bath towel and 1 set of toiletries? We called up the receptionist once again to enquire and he replied it's their hotel policy to only provide 1 towel and 1 set of toiletries to a room. He even has the cheek to say it is South Korea culture which is total nonsense where this is our 3rd trip to South Korea! We rest our case and rest assured that we will never ever return to such a dishonest hotel anymore!

staff was rude, location was not convenience, room amenities was far from basic. No toiletries, no coffee making facilities, only 1 bath towel upon check in when there are 2 of us. Totally disappointed for our honeymoon

hotel with none of the services indicated! the pool is definitely closed. impossible to arrive before 03:00 pm. very simple breakfast for the price. excessive price for benefits. I strongly advise against it.

I love the breakfast spread but the mattresses for Korean style was a bit thin although I may be wrong. It’s about 5 min walk to Olle market, very convenient. It’s a pity the pool was closed and I couldn’t take photos from there. Fortunately, I managed to take some at 10th floor.

For a 4-star hotel I would expect more from a place. To begin with, even though they have a rooftop pool, it was closed. Even though it’s still 28 degrees outside. Of course there was no notice about this. The breakfast is not worth the money, the only positive thing is that it’s in the same building. Their pillows are high and rock hard, which personally causes me neck problems. When I asked for a softer one, they obviously didn’t have any different one. They don’t have basic toiletries such as toothpaste. There is absolutely nothing written in English and the sraff doesn’t speak it well either. But at least they are rude as well. In the spa hotel guests will get a 20% discount, but ridiculously, only if guest pays with cash. They don’t have basics like laundry either. The gym is open only in the morning before noon. There was no information about activities, bus schedules to airport, nothing. I felt like it makes no sense to even ask anything, the answer will be a rude no.

perfect location for traveler. everything is walking distance and face the main beach.

Easy walk to the park and children's playground. Night market and restaurants also very close. Nice room and views.

Good

M-Stay Hotel was by far our preferred hotel amongst all the other hotels we stayed in Jeju. The size of the room was reasonable for 2 persons, room was clean, beddings were clean and bed was comfortable to sleep on. There were many eateries behind the hotel and along the streets. It is a walking distance to Olle market where we managed to get fried chicken which was really really good and cheap! KRW5,000 for small cup which was good for two persons (after meal). They were very generous with the portion. We parked our car at M-Stay Hotel and guests checking in can only park from 3pm onwards and they are available for 24 hours daily.

This was the most valued hotel I ever stayed in Sweogwipo, Jeju. They provided free underground parking with car jockey service. Provided huge twin bed and TV screen. It even equipped with automated toilet bowl. Room internet provided. I had a pleasant stay in M-Stay Hotel.