Marco Polo Plaza Cebu Hotel
Marco Polo Plaza Cebu Hotel
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Grand Deluxe amb vista sobre la muntanya Marco Polo Plaza Cebu Hotel
Grand Deluxe amb vista sobre la muntanya
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Vestíbul Marco Polo Plaza Cebu Hotel
Vestíbul
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Vestíbul Marco Polo Plaza Cebu Hotel
Vestíbul
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Piscina exterior Marco Polo Plaza Cebu Hotel
Piscina exterior
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AL MAPA Marco Polo Plaza Cebu Hotel
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Ubicació
Notable
7,7
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Marco Polo Plaza Cebu Hotel

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Excel·lent
Basada en 3532 comentarisVeure el que han dit els hostes
8,5
El 91% el recomanaria als seus amics
  • Enllaç amb l'aeroport

  • Wifi gratis a totes les habitacions

  • Canvi de divisa

  • Sauna

Opcions d'habitació
8,7
Excel·lent
Confort i qualitat de l'habitació
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Habitació Club Continental (Continental Club Room)
Habitació Club Continental (Continental Club Room)
...
  • Veure: muntanya
  • 32 m²/344 ft²
  • 1 llit extragran
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Habitació de luxe amb vista a la muntanya (Deluxe Room Mountain View)
Habitació de luxe amb vista a la muntanya (Deluxe Room Mountain View)
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  • Veure: muntanya
  • 32 m²/344 ft²
  • 1 llit extragran
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Grand Deluxe amb vista sobre la muntanya (Grand Deluxe Mountain View)
Grand Deluxe amb vista sobre la muntanya (Grand Deluxe Mountain View)
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  • Veure: muntanya
  • 32 m²/344 ft²
  • 2 llits dobles
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Doble 1 O 2 Llits Grand Deluxe (Double Or Twin Grand Deluxe)
Doble 1 O 2 Llits Grand Deluxe (Double Or Twin Grand Deluxe)
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  • Balcó/terrassa
  • Cuina petita
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Habitació Superior (Superior Room)
Habitació Superior (Superior Room)
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  • Veure: muntanya
  • 32 m²/344 ft²
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Deluxe with breakfast**
Deluxe with breakfast**
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    Deluxe**
    Deluxe**
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      Habitació doble o de 2 llits de luxe (Double Or Twin Deluxe)
      Habitació doble o de 2 llits de luxe (Double Or Twin Deluxe)
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        Grand Deluxe with Breakfast**
        Grand Deluxe with Breakfast**
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          Grand Deluxe**
          Grand Deluxe**
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            Comentaris recents de clients

            Comentaris d'Agoda (3532)Comentaris de Booking.com (1010)
            Neteja8,8
            Serveis8,7
            Ubicació7,7
            Confort i qualitat de l'habitació8,7
            Servei8,7
            Relació qualitat preu8,5
            Proporcionat per clients autèntics de Agoda
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            amplia
            Tipus d'habitació
            Grand Deluxe amb vista sobre la muntanya
            Habitació de luxe amb vista a la muntanya
            Habitació Club Continental
            Habitació de luxe amb vista al mar
            amplia
            3099 comentaris d'hostes verificats
            12345
            8,0
            Cayetana, Espanya
            Parella
            Grand Deluxe amb vista sobre la muntanya
            Estada d'una nit en de març de 2017
            Fuera del caos del centro”
            Si bien es cierto que se encuentra en la zona alta de la ciudad se agradece la ausencia de ruido de trafico y el caos de la contaminación de tanto coche. Buena piscina con horario amplio y desayuno buffet de buena calidad.
            Comentat el 19 de març 2017
            Cayetana, We thank you for your encouraging review on this public forum and are glad that you enjoyed your stay at Marco Polo Plaza Cebu. Your kind comments are highly valuable in motivating our team to make the stay of guest comfortable and up to their expectations. We are delighted to note that you liked the quality of accommodation and serene location, meals, facilities and smooth & easy services. Thank you for taking out time to review and we look forward to be your host in Cebu, Philippines in future. Sincerely, Brian Connelly General Manager
            Show more
            Marco Polo Plaza Cebu Hotel
            9,7
            Carlos, Espanya
            Família amb nens grans
            Estada de 2 nits en de novembre de 2014
            Perfecto”
            El personal, la imagen del hotel, la habitación.
            Muy buena estancia y el personal muy atento, y el restaurante de la piscina muy acojedor.
            Comentat el 27 de novembre 2014
            9,0
            jaime, Espanya
            Parella
            Estada de 4 nits en de febrer de 2013
            Perfecto para un finde tranquilo”
            La piscina, el trato del personal y el buffet del desayuno
            mínimo. 50 palabras Un trato excepcional de todo el personal preside este hotel, destacar tambien las zonas de restauracion tanto el bufet del desayuno como la terraza en la azotea tanto para cenar como para tomar una copa y excelente tambien la atencion en la piscina.
            Comentat el 07 de març 2013
            8,7
            Luis, Espanya
            Parella
            Estada d'una nit en d'agost de 2012
            Excelente hotel y servicio impecable”
            Habitaciones, servicio, desayuno, limpieza
            Una maravilla de hotel en la colina de Cebu. Habitaciones impecables y servicio excelente. Baratisimo para el tipo de hotel que es y el desayuno es absolutamente formidable. Ninguna queja, todo una maravilla
            Comentat el 11 d'agost 2012
            9,7
            Silvia, Espanya
            Viatger de negocis
            Grand Deluxe amb vista sobre la muntanya
            Estada de 4 nits en de maig de 2012
            Hotel ideal para trabajar y disfrutar”
            absolutamente todo a favor
            . Las habitaciones son grandes, comodas. Las camas y almohadas ideales para el descanso.Todas las noches me dejan un pequeño chocolate en la habitación junto con breve relato. Mucha limpieza y confort. El buffet del desayuno es uno de los completo de los que conozco. Cuenta con dos restaurants más pero yo solo conoci el que está al lado de la piscina: muy bueno! La ubicación no es la más centrica pero los taxis son económicos y si van por negocios, los filipinos suelen mandar coches con chofer para pasar a buscar a sus clientes. Todo muy bien!
            Comentat el 21 de maig 2012
            9,3
            Silvia, Espanya
            Viatger de negocis
            Grand Deluxe amb vista sobre la muntanya
            Estada de 4 nits en de març de 2011
            Muy buen hotel con un servicio excelente”
            Habitación amplia, servicio muy bueno.
            Mi estadia en el Marco Polo Plaza Cebu Hotel fue muy grata y relajada. En todo momento, me sentí muy bien y cada uno de mis requerimientos fue atendido de forma inmediata y eficiente. Tanto la habitación como el baño son de medidas generosas. La ubicación es especial, tal vez un poco lejos pero a raiz del lugar donde esta emplazado, tiene unas vistas maravillosas. El buffet del desayuno es muy bueno y uno de los ingredientes mas presente es la sonrisa de todo el personal que hace más fácil la estadía a los que viajamos solos. Sugiero al Marco Polo como una excelente decisión teniendo en cuenta la muy buena relacion calidad/precio.
            Comentat el 21 de març 2011
            9,3
            JAVIER, Espanya
            Grup
            Grand Deluxe amb vista sobre la muntanya
            Estada de 8 nits en de novembre de 2010
            Hotel de calidad ”
            Servicio atento y cordial, limpieza, tranquilidad y seguridad.
            Necesidad de taxi para ir a los lugares turísticos.
            El hotel tiene unos estándares de calidad altos a unos precios bastante asequibles. La localización del mismo es en una zona tranquila y posee seguridad privada para el control de acceso. El personal del hotel es muy atento y servicial. De las 3 veces que he visitado la ciudad he escogido este hotel y de momento sigue siendo mi principal opción si visito Cebú de nuevo.
            Comentat el 13 de novembre 2010
            8,4
            yunianus, Indonèsia
            Grup
            Habitació Deluxe
            Estada de 3 nits en de maig de 2018
            Experience in Cebu ”
            Nice mountain view from window pane of my room. Clean and tidy room with good air circulated to freshen the smell and good aura. Nice, helpful and good hospitality from the staff and also enjoyable breakfast. Hope come back soon to return the journey on the other side of the islands.
            Comentat el 22 de maig 2018
            Dear yunianus, Greetings from Marco Polo Plaza Cebu! Thank you for sharing a quick stay review about our hotel. We are glad that you were able to enjoy the enjoy the unique scenery from your window pane and the ambiance of the room. Your good word shared on the service attitude of our associates and the quality of our breakfast offerings are much appreciated. We look forward to welcoming you again, hopefully in the near future! Cheers to your travels and adventures. Sincerely, Brian Connelly General Manager
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            Marco Polo Plaza Cebu Hotel
            9,2
            Steven, Estats Units
            Parella
            Habitació doble o de 2 llits de luxe
            Estada d'una nit en de maig de 2018
            Lovely Hotel, Great Staff”
            I would highly recommend this hotel to anyone looking for a high quality facility with a super good staff. I always enjoy my stays here. This is where Philippine Airlines billets their aircrews, so that you tell you something nice.
            Comentat el 17 de maig 2018
            Dear Steven, Thank you for your very nice review, your insight and experiences as a seasoned traveler are valuable to other readers on this forum looking for fair and honest representations to base their hotel choices. Your recommendation to others to stay at Marco Polo Plaza Cebu is truly appreciated, this is the best compliment we can receive. We look forward to seeing you back again soon! Cheers to your travels and adventures. We hope to see you again sometime in the future! Sincerely, Brian Connelly General Manager
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            Marco Polo Plaza Cebu Hotel
            9,2
            LUZON, Singapur
            Família amb nens menuts
            Doble 1 O 2 Llits Grand Deluxe
            Estada de 2 nits en de març de 2018
            Excepcional”
            Spacious but its kinda old, a renovation would be nice.
            Comentat el 07 de maig 2018
            Dear LUZON, Greetings from Marco Polo Plaza Cebu! Thank you for taking time to share your feedback. The hotel has had a series of modification projects wherein some have been completed. Our commitment to investing in our property will continue this year with renovations to our rooms. It would be our pleasure to have you with us again in our newly renovated rooms. We do hope you will return to the Marco Polo Plaza and allow us to provide you a marvelous stay. Brian Connelly General Manager
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            Marco Polo Plaza Cebu Hotel
            8,0
            Anita, Hong Kong
            Parella
            Habitació de luxe amb vista a la muntanya
            Estada de 2 nits en de maig de 2018
            Nice stay room is clean but the towel need to change all turn into grey, ”
            Toilet need to renovation very old, the wall painting peeled off.
            Comentat el 07 de maig 2018
            Dear Anita, Thank you for taking time to share your feedback. The hotel has had a series of modification projects wherein some have been completed. Our commitment to investing in our property will continue this year with renovations to our rooms. It would be our pleasure to have you with us again in our newly renovated rooms. Concerning the thin and grey towels; please be advised that we are waiting the delivery of brand new towels within a few weeks also we have instructed our laundry partner to use the right laundry products. We do sincerely apologize for the inconveniences these issues have caused you. We do hope that on your next trip to Cebu, you will choose to stay with us again. Cheers to your travels and endeavors! Sincerely, Brian Connelly General Manager
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            Marco Polo Plaza Cebu Hotel
            7,2
            Carlo, Filipines
            Grup
            Grand Deluxe amb vista sobre la muntanya
            Estada d'una nit en d'abril de 2018
            Dated but clean hotel in a good location.”
            Rooms are clean but dated. Hope they consider renovating. Breakfast was very good though and room service was fast.
            Comentat el 06 de maig 2018
            Dear Carlo, Thank you for taking time to share your feedback. The hotel has had a series of modification projects wherein some have been completed. Our commitment to investing in our property will continue this year with renovations to our rooms. This surely brings excitement for our guests like you and those who are seeking of the same standards. It would be our pleasure to have you with us again in our newly renovated rooms. Thank you again for your invaluable feedback and we look forward to your continued support. Sincerely, Brian Connelly General Manager
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            Marco Polo Plaza Cebu Hotel
            10,0
            James, Estats Units
            Parella
            Double or Twin DELUXE - ROOM ONLY
            Estada de 2 nits en d'abril de 2018
            100”
            Love the place, the rooms are a bit dated but that’s fine, the staff and manager is so kind and helpful the foods are awesome!
            Comentat el 04 de maig 2018
            Dear James, Thank you for your wonderful review. We are so pleased to hear you enjoyed your stay. At the Marco Polo, we make every effort in providing our guests with the best possible customer service and with a clean, comfortable room. We appreciate you taking the time in recognizing our efforts and look forward to your return visit as our valued guests. Warm regards, Brian Connelly General Manager
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            Marco Polo Plaza Cebu Hotel
            4,8
            SACHIN, Estats Units
            Parella
            Grand Deluxe amb vista sobre la muntanya
            Estada de 2 nits en de desembre de 2017
            Location Sucks Big time NO Taxi for hour sometime/ Poor RECEPTION”
            In last four years we have stayed at marco several times. since cebu traffic has changed due to road construction, its so hard to get taxi at marco any more. Hour of waiting. Far from the main cebu center. Used to love it now hate it. Second thing is i tried to make copy of couple papers, they told me they will charge me !! WTF, are you kidding me, no business center, no printing, charging for my vital document i need it ! for Two copies !! What a shame, Sorry Marco you are out of my list ..There are way better hotels at lower pricing in Cebu with people who wants to help you to feel like valued customer
            Comentat el 29 d'abril 2018
            Dear SACHIN, Thank you for taking time to share feedback from your December 2017 visit at the Marco Polo Plaza Hotel. With regards to the traffic, like many cities, all of Cebu is challenged by the traffic as infrastructure is being expanded to meet the growing demand. It is important to highlight that the dates of your stay last year were at the peak of the Christmas Holiday Shopping Season. All hotels face serious issues of getting taxis during this Christmas period. Regarding the distances to Cebu City center, the Marco Polo Plaza is only .3 kilometers from the JY Square Mall, 3.9 kilometers from the Ayla Mall and 5.4 kilometers from the SM City Mall. All business center requirements were being served at our Front Desk. Similar to all hotels in Cebu, we charge a slight fee for printing as there is a cost involved. We do hope you will return to the Marco Polo Plaza and allow us to provide you a marvelous stay. Brian Connelly General Manager
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            Marco Polo Plaza Cebu Hotel
            10,0
            Dany, Filipines
            Parella
            Habitació de luxe amb vista a la muntanya
            Estada d'una nit en d'abril de 2018
            Perfect”
            I was accommodated very well. Perfect hotel.
            Comentat el 23 d'abril 2018
            Dear Dany, Thank you for the perfect score! We are very happy that you enjoyed all elements of your stay, as our guests’ comfort and convenience are foremost in our minds. We really appreciate your feedback and look forward to welcoming you again. Cheers to your travels. Brian Connelly General Manager
            Resposta 23 d'abril 2018
            Marco Polo Plaza Cebu Hotel
            7,6
            Ivan, Regne Unit
            Persona que viatja sola
            Deluxe**
            Estada d'una nit en de gener de 2018
            Good base to explore Cebu”
            I only delayed for one night on arrival in Cebu for destination elsewhere. The hotel feels like a largish western hotel with modern style rooms, albeit a little bit clinical and institutional. Set at the start of the hills above Cebu, it's a 20 minute or so taxi ride from the centre, although that's probably a good thing from an air quality point of view. The hotel restaurant was good although I only had dinner there, for which I had the buffet which was extensive and good value.
            Comentat el 21 d'abril 2018
            Dear Ivan, Thank you for your wonderful review. We are so pleased to hear you enjoyed your stay. Here in Marco Polo Plaza Cebu, our ethos is to serve our guests with warmth, superior facilities and the best food in town. We appreciate you taking the time in recognizing our efforts and look forward to your return visit as our valued guests. Warm regards, Brian Connelly General Manager
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            Marco Polo Plaza Cebu Hotel
            6,8
            Michael, Estats Units
            Parella
            Double or Twin DELUXE - ROOM ONLY
            Estada de 3 nits en d'abril de 2018
            Very nice hotel, but out of the way”
            Getting a taxi is a bit difficult, but the room and grounds are posh. Would recommend this to a friend wanting a getaway from every day life. A bit too far from the city for my normal travels though. Beautiful hotel. Excellent staff. Room service food was hit or miss.
            Comentat el 20 d'abril 2018
            Dear Michael, Indeed, there are times it is a bit of a challenge to find a taxi ride from the hotel to other destinations in the city. Hence we have a free shuttle service which brings guests to major malls / business districts in the city on certain times of the day. The Marco Polo Plaza Hotel remains the premier hotel of Cebu. We remain committed to providing the highest level of service in all areas for our valued guests. We do hope you will return to the Marco Polo Plaza and allow us to provide you a marvelous stay. Brian Connelly General Manager
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            Marco Polo Plaza Cebu Hotel
            8,8
            Jeffrey, Estats Units
            Parella
            Grand Deluxe amb vista sobre la muntanya
            Estada de 2 nits en d'octubre de 2017
            good rooms, great breakfast”
            Just far enough out of town that it can take a little while to get a taxi/uber. Otherwise, I reallly like it.
            Comentat el 20 d'abril 2018
            Dear Jeffrey, Thank you for taking time to share your feedback. We are glad that overall, you were happy with your stay. Yes, the traffic situation for all of Cebu can be challenging at times. There are times it is a bit of a challenge to find a taxi ride from the hotel to other destinations in the city. Hence we have a free shuttle service which brings guests to major malls / business districts in the city on certain times of the day. The Marco Polo Plaza Hotel remains the premier hotel of Cebu. We remain committed to providing the highest level of service in all areas for our valued guests. Cheers to your travels and adventures. We hope to see you again sometime in the future! Brian Connelly General Manager
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            Marco Polo Plaza Cebu Hotel
            5,2
            TAKESHI, Japó
            Família amb nens menuts
            Habitació de luxe amb vista a la muntanya
            Estada d'una nit en d'abril de 2018
            They charged me unfairly”
            Hotel room is clean but they dont value the customers miney they just charge anything and not ask..i paid breakfast for 6 while there where only 3 of us who ate..
            Comentat el 18 d'abril 2018
            Dear TAKESHI, Thank you for your comment. I looked into your complaint and was explained the following: - You booked a total 4 rooms with 3 adults occupancy in each room - 2 rooms under another website with no breakfast included - 2 rooms under Agoda with no breakfast included Upon check in, you advised that the 2 rooms booked under another website was a double booking; you were given a P2,000 discount for those rooms as goodwill. As for the breakfast, since the 2 rooms under Agoda did not have breakfast included, you purchased 6 promo breakfast coupons for the 2 rooms (3 persons occupancy x 2 rooms = 6 persons). I checked with our Audit Team and confirmed that the 6 vouchers you purchased were surrendered which means 6 persons have consumed the breakfast accordingly. I hope this clarifies the situation as you were not charged unfairly. Please contact us for any further queries. Thank you, Brian Connelly General Manager
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            Marco Polo Plaza Cebu Hotel
            8,4
            Junivi, Filipines
            Família amb nens menuts
            Habitació de luxe amb vista a la muntanya
            Estada de 2 nits en de març de 2018
            Good accommodation”
            We staycationed here for the lenten season just to escape the busy beach of cebu and it was worthit. The best breakfast buffet there is and the facilities are outstanding. It is definitely value for the price, loved our stay here.
            Comentat el 11 d'abril 2018
            Dear Junivi, Many thanks for taking the time to give us a review. I am glad to know we were able to provide you the serenity and peace that you were longing for and that you loved your stay here. Receiving comment such as this gives us more motivation to work harder and to always put our best foot forward. Thank you for choosing to stay with us and nothing would give us more pleasure than to be welcoming you again in the not too distant future. Warm regards, Brian Connelly General Manager
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            Marco Polo Plaza Cebu Hotel
            12345
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