Mercure Bali Nusa Dua Hotel
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Superior doble amb vista al jardí - Vista
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Mercure Bali Nusa Dua Hotel

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Basada en 346 comentarisVeure el que han dit els hostes
7,5
  • Enllaç amb l'aeroport

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  • canvi de moneda

  • Wi-Fi gratuït en totes les habitacions

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Opcions d'habitació
Junior Suite - Double Bed
...
  • Veure: jardí
  • 40 m²/431 ft²
  • 1 llit doble o 1 sofà llit
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Deluxe Doble amb vista sobre el jardí (Garden View Deluxe Double)
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  • Veure: jardí
  • 24 m²/258 ft²
  • 1 llit gran
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Superior doble amb vista al jardí (Superior Double Garden View)
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  • Veure: jardí
  • 24 m²/258 ft²
  • 1 llit gran
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Superior doble amb vista a la piscina (Superior Double Pool View)
...
  • Veure: piscina
  • 24 m²/258 ft²
  • 1 llit gran
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Deluxe Doble amb vista sobre la piscina (Deluxe Double Pool View)
...
  • Veure: piscina
  • 24 m²/258 ft²
  • 1 llit gran
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Superior de 2 llits individuals i vista a la piscina (Superior Twin Pool View)
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  • Veure: piscina
  • 24 m²/258 ft²
  • 2 llits individuals
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Habitació Deluxe 2 llits (Deluxe Twin Room)
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  • 24 m²/258 ft²
  • plat de dutxa
  • 2 llits individuals
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Superior amb 2 llits individuals i vista al jardí (Superior Twin Garden View)
...
  • Veure: jardí
  • 24 m²/258 ft²
  • 2 llits individuals
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Suite júnior amb vista sobre la piscina (Junior Suite with Pool View)
...
  • 40 m²/431 ft²
  • plat de dutxa
  • 1 llit extragran
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Suite Estàndard (Suite Standard)
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    Comentaris recents de clients

    Comentaris d'Agoda (346)Comentaris de Booking.com (718)
    Selecciona el tipus de viatgers
    Neteja7,7
    Serveis7,6
    Ubicació7,3
    Confort i qualitat de l'habitació7,4
    Servei7,9
    Relació qualitat preu7,6
    Proporcionat per clients autèntics de Agoda
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    amplia
    Tipus d'habitació
    Superior doble amb vista al jardí
    Superior doble amb vista a la piscina
    Superior amb 2 llits individuals i vista al jardí
    Superior de 2 llits individuals i vista a la piscina
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    252 comentaris d'hostes verificats
    12345
    8,4
    Luis, Espanya
    Parella
    Superior doble amb vista a la piscina
    Estada de 2 nits en de setembre de 2017
    buen 4 estrellas”
    Bueno, barato y bonito 4 estrellas en Nusa Dua. Está fuera de la zona privada de Nusa Dua pero muy cerca de GEGER BEACH que es una de las playas más bonitas de la zona. El hotel está muy bien por el precio. el gimnasio está nuevo y la piscina está muy bien cuidada. Todavía lo mantienen en buen estado. recomendable ir
    Comentat el 03 d'octubre 2017
    10,0
    Akvile, Regne Unit
    Parella
    Superior doble amb vista a la piscina
    Estada de 2 nits en d'abril de 2018
    Fabulous ”
    Stay was great, room had everything we needed. We had a late check out and they let us use a room to shower and get changed which was very helpful! Nice pool, tasty breakfast, convenient beach shuttle to its own beach area. Very happy with our choice!
    Comentat el 08 d'abril 2018
    5,2
    Scott, Regne Unit
    Parella
    Superior doble amb vista al jardí
    Estada de 7 nits en de març de 2018
    Suficient”
    Pros, it was a clean hotel but the staff do not have very good English The buffet was extremely overpriced and there breakfast was just eggs based, $55 dollars for the buffet and it was just noodles and some meat, we were told by a staff member that the pizza oven was open until 6pm when we arrived at 4.30 the manager said we would have to purchase the buffet again at another $55. For the size of the hotel it should have a better food and drink shop, there is littarly a glass cabinet at the bottom of the elevator with some pot noddles and a packet of chips no water, u have to buy that from the bar st $3 for a small bottle, will definitely not be back here again.
    Comentat el 22 de març 2018
    Dear Valued Guest, It was a great pleasure having you stay at Mercure Bali Nusa Dua. Thank you for sharing your constructive feedback about your stay experience with us. I am truly apologize to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. I have noted your observations and recommendations for improvements to the quality of breakfast. Please be assured that I will coordinate the plans for these enhancements with the department concern. We will do rectification for those particular issues. We will continue in our improvement efforts to provide excellent service and products to our guests. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Regards, Manis ARIANTI FO Manager
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    Mercure Bali Nusa Dua Hotel
    5,2
    Leonard, Indonèsia
    Família amb nens menuts
    Superior doble amb vista al jardí
    Estada d'una nit en de febrer de 2018
    location a little far, the room wasn't well prepared for us even we did late check in”
    we stayed for 1 night and did a late check in, we found that the location of the hotel was a little far, and once we did check in, we found the washroom was leaking into near the bedroom, the sink was dirty and had a lot of mosquitos inside the room, luckily the front office staff was able to help and gave us some compensation. in general, the facilities are good and the staffs are friendly.
    Comentat el 26 de febrer 2018
    Dear Mr. Leonard, Thank you for your feedback. It is always good to hear that your stay with us has been great with an excellent service by our front office team. I am sorry if some of our service did not meet your expectation especially in the room. We surely will pass this comment to our team to improve our service in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Manis Arianti Front Office Manager
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    Mercure Bali Nusa Dua Hotel
    4,8
    Deandra, Indonèsia
    Família amb nens grans
    Junior Suite - Double Bed
    Estada d'una nit en de desembre de 2017
    Too pricy for low level of service”
    I booked one room for family of 3 but they didn't provide toilettries according the number of the people staying. Seems like the staff didn't check my booking details. They even misunderstood with "honeymoon" kinf of decoration and provided everything double. While it should be triple. The number of towels were not enough. I even had to call the staff twice. There are not enough mineral water, they provided it with can but they don't provide the can opener. Should I break the bottle to drink that mineral water? Come on, please fix your service!! The price for one night was around Rp1.500.000, too much for this kind of level. The room is a bit old, not clean enough, even the bathroom has a difficult design, since the door was difficult to be opened. I wont ever stayed anymore in this hotel. If you want a pricy hotel, please not this one. It doesn't make sense.
    Comentat el 11 de gener 2018
    Dear Valued Guest, We are apologize to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. I would like to assure you that I have personally addressed this issue with the department concerned and will ensure that they receives the necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident. Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced. However, I can assure you that we value your feedback and your feedback has been to improve our service and communication. Thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Regards, Tussi ISWANDANI Executive Assistant Manager
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    Mercure Bali Nusa Dua Hotel
    4,8
    Ririn, Indonèsia
    Viatger de negocis
    Superior doble amb vista al jardí
    Estada de 4 nits en de novembre de 2017
    bad aircon, bad service & staff”
    book 4 rooms, 3 rooms' AC is dewy, all blanket, door handle and floor became wet in the morning. they charge breakfast even though the room max cap is 2 persons. they promise to refund but never happen. the food is tasteless. location good, swimming pool good.
    Comentat el 04 de gener 2018
    Dear Valued Guest Warmest greetings from Mercure Bali Nusa Dua! It is with sincere regret that we note your dissatisfaction with the quality of your stay, as we always strive to deliver our best, we will highlight the AC condition to our Engineering team for continuously improved the quality. As well as the improvement Breakfast quality I truly hope you will have the opportunity to stay with us again and allow me to show you the improvement we made in this matter. Once again thank you so much for sharing the information and the advice given. Sincerely yours, Tussi ISWANDANI Executive Assistant Manager
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    Mercure Bali Nusa Dua Hotel
    10,0
    arinda, Indonèsia
    Família amb nens grans
    Superior doble amb vista al jardí
    Estada de 2 nits en de desembre de 2017
    great place and clean”
    lovely staff and clean spacious room. would love to stay here again
    Comentat el 01 de gener 2018
    Dear Valued Guest, Warmest greetings from Mercure Bali Nusa Dua! Thank you for your time to share your experience during your recent stay with us. We are very happy to read your comments and learned that you had an enjoyable stay with us. We will share your comments with the team who will surely be more motivated to increase more improvement for the guest satisfaction. Once again thank you for the kind comment and positive feedback. Truly look forward to seeing you and your beloved family again on the next visit. Sincerely yours, Tussi ISWANDANI Executive Asisstant Manager
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    Mercure Bali Nusa Dua Hotel
    7,6
    Rodney, Austràlia
    Família amb nens menuts
    Superior amb 2 llits individuals i vista al jardí
    Estada de 3 nits en de setembre de 2017
    reasonable”
    The breakfast was ok,
    Comentat el 05 de novembre 2017
    Dear Valued guest, We very much appreciate your comments regarding your stay at the Mercure Bali Nusa Dua. It is always a pleasure to receive positive feedback especially the breakfast. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Manis Arianti Front Office Manager
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    Mercure Bali Nusa Dua Hotel
    6,0
    Judy, Indonèsia
    Família amb nens menuts
    Superior doble amb vista a la piscina
    Estada d'una nit en d'octubre de 2017
    Awfull staff”
    We asked two room with connecting door at least side by side. First staff who served us easily saying, no room available side by side. That's it!. After arguing, the other front office staff was kind enough to take it over and we can get side by side room.
    Comentat el 14 d'octubre 2017
    4,8
    ching, Taiwan
    Viatger de negocis
    Deluxe Doble amb vista sobre la piscina
    Estada de 4 nits en de setembre de 2017
    With same money u can have better option ”
    Old facility , smell on the pillow and bed. Within my 7 nights stay , I only saw the face towel for first night. Breakfast is bed , same budget u can buy a better one in outside restaurant. Staff attitude , fair. Room layout , not really like it. Especially the sink is in the room not in the bathroom.
    Comentat el 04 d'octubre 2017
    12345
    Aquest allotjament agrada molt als viatgers. No deixis passar aquesta oportunitat!

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