6,7
basat en 15 comentaris

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Sobre Mercure Tunbridge Wells Hotel

Descripció

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Característiques

Accés a Internet

  • Wi-Fi gratuït en totes les habitacions

Desplaçament

  • aparcament de cotxes

Coses a fer, maneres de relaxar-se

  • massatge/massatges
  • piscina [interior]
  • sauna
  • sauna
  • spa

Àpats, begudes i refrigeri

  • bar
  • cafetera/tetera
  • restaurant/restaurants
  • servei d'habitacions
  • Servei d'habitacions 24 hores

Serveis i comoditats

  • botiga/botigues
  • caixa forta
  • conserge
  • zona de fumadors

Accés

  • instal.lacions per a minusvàl.lids
  • s'admeten animals de companyia
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Polítiques

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Informació útil

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Comentaris recents de clients

Comentaris d'Agoda (15)
Comentaris de Booking.com (529)

Selecciona el tipus de viatgers

5,5

  • Neteja 6,7
  • Serveis 6,0
  • Ubicació 7,5
  • Comoditat de l'habitació/Nivell 7,1
  • Servei 6,5
  • Relació qualitat preu 6,4
  • Menjar/menjador 6,3
Selecciona el tipus de viatgers
Molt bé



de 529 comentaris
  • Neteja 7,7
  • Serveis 7,4
  • Ubicació 7,5
  • Comoditat de l'habitació/Nivell 7,6
  • Servei 7,6
  • Relació qualitat preu 6,8
Comentaris autèntics proporcionats per
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3.2

Deirdre, Estats Units
Parella
Doble Clàssica
Estada d'una nit en de setembre de 2016
Dirty hotel, amenities not great
This hotel is massive, and a giant maze. There are stairs everywhere and it is hard to get your luggage around. The hotel also lost our booking when we go there. Although the staff helped out, when we emailed customer service, we were given no explanation except - check in time was later so they still met our needs when we came back later, as we would only be allowed to check in at 3pm based on hotel policy. Not one reason was given why our booking was completely lost. The hotel is run down, the shower is old, there is a bad smell generally, and everything is very dirty. Would not stay again - it's not massively cheap either.
Comentat el 18 d'octubre 2016

5.6

Michael, Regne Unit
Grup
Doble Clàssica
Estada d'una nit en d'octubre de 2016
Very poor
Look rather nice on the outside payed 105 to get in thought for that price breakfast shorly was included. Nope how wrong I was breakfast was extra 11 of quid could feed 50 affricans for less and the inside had more dust and cobwebs than an 8p year old vag never again would I stay in such a poor hotel.
Comentat el 11 d'octubre 2016

6.7

Ewa, Regne Unit
Viatger de negocis
Habitació Doble Privilege
Estada d'una nit en de novembre de 2015
nearly there
breakfast, friendly staff, reception
apart from the fire alarm constantly going off in the night, it would have been ok
Comentat el 21 de novembre 2015

7

john, Regne Unit
Viatger de negocis
Habitació doble clàssica amb 1 llit individual
Estada d'una nit en de novembre de 2015
Ok but staff confused about booking
Quiet, good wifi and adequate free parking
Although I had booked and paid through agoda 3 separate members of staff wanted to charge me again. There was no communication between staff which was frustrating. I had to hunt to find the tv remote which I eventually found under a table , the single bed was very uncomfortable and creaked whenever you rolled over and there was only 1 large towel in the bathroom inspire of it being a family room for 3 people. Eventually found another towel which was small an very rough .
Comentat el 19 de novembre 2015

7

HARMSWORTH, Regne Unit
Grup
Doble Clàssica
Estada d'una nit en d'abril de 2015
Good for over night stay
Clean comfortable quite
Very nice for one night
Comentat el 26 d'abril 2015

8

David, Malàisia
Viatger de negocis
Habitació Doble Privilege
Estada d'una nit en d'abril de 2014
Mecure Tonbridge
Location, cosy room and decent food
As expected
Comentat el 02 de febrer 2015

9.3

david, Regne Unit
Parella
Habitació Doble Superior
Estada d'una nit en de desembre de 2013
An oasis of calm on a stormy night
The relief receptionist was very helpful and we were upgraded to the bridal suite which was magnificent. Quiet surroundings near A23
Unfortunately due to gales and flooding at the time we arrived late and left early but were refreshed and rested to complete our journey. We cannot praise receptionist or the room too highly.
Comentat el 21 de gener 2014

7.3

Sally, Regne Unit
Grup
Doble Clàssica
Estada de 2 nits en de setembre de 2013
Good location but busy
The hotel was easy to find, both for public transport and car. The swimming pool and changing facilites were good. The staff were friendly.
Overall average. The bedroom was hot, not helped by the matress cover and a duvet being the only choice for bedding. At dinner there was a large group dining, the noise level was high, we could hardly hear our own conversation. The winw waiter was asked for advice, he declined, he did not drink wine! The food at dinner was good. At breakfast we arrived at 9 and most things had run out so we had to keep asking for items to be refilled, which was done quickly. The use of the swimming pool was an added bonus
Comentat el 08 d'octubre 2013

3,7

edwina, Regne Unit
Parella
Doble Clàssica
Estada de 2 nits en de setembre de 2013
Disappointing. Not as expected for 4*
Easy access to key sights/towns in Kent
Very disappointing. Rooms were poorly cleaned, horrible 'oil' smell pervades corridors (managers said there was nothing they could do bar open the fire doors), traffic noise is horrendous, but with no a/c and overheated rooms we had to had the windows open. Coach parties dominated the breakfast room, choice was poor (no fresh fruit, for example), health club was unattended, with many lights 'out', to the point of being unsafe due to dark/slippery floors. A great shame. We visited here 18 months ago when it was lovely, now it is a 'budget' hotel charging 4* prices. Don't bother, its not worth the extra expenses, there is a good choice of cheap good accommodation in Tunbridge Wells.
Comentat el 16 de setembre 2013

9

Christine, Regne Unit
Grup
Doble Clàssica
Estada de 3 nits en d'agost de 2013
Hotel comfortable, breakfast good but evening dini
Staff, breakfast, location.
Apart from dinnner experience very impressed. Ate dinner once - steak overdone, vegetables not cooked properly, toffee pudding stodgy. A shame because rest of food and saty excellent.
Comentat el 31 d'agost 2013



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