Montmartre Apartments - Degas

This was the worst experience myself & my family ever had in our history of more than 10 years of experience. 1. I have visited more than 20 countries arround the world but never came across a situation where I have to wait for more than an hour outside on a road along with my family with 3 young kids & luggage, there was no reception or any individual to contact. Finally a security guard showed up & didn't want to help at all & asked me to call on the number provided in the email sent by agoda. I tried to call many times but it put me on hold. At the end this guy called a lady who told me that she has sent me an email to contact her & should have told her about arrival time. Anyways after two hours of arrival we got the key to go up to the second floor along with our luggage without any lift. 2. After few minutes husband of the lady, owner of the hotel showed up & had a argue with him about what happened, he was very aggressive & put all the blame on me, he was about to hit me but my wife just pushed me back. 3. Rooms were very small so as the bed, sofa bed in living room was almost broken. 4. I tried to call agoda many times but no answer. 5. We were very tired & had no option to go any where else but to stay there. 6. I don't recommend anyone these apartments especially to families.