Oak Ray Ella Gap Hotel
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Súper Deluxe - Plànol de l'habitació Oak Ray Ella Gap Hotel
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Vestíbul Oak Ray Ella Gap Hotel
Veure totes les 29 fotos
S'ha eliminat dels favorits
6,1
/10
( 40 comentaris)Veure el que han dit els hostes
AL MAPA
8,1
Excel·lent
Puntuació de la ubicació
Excel·lent ubicació
Aparcament
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  • Little Adam's Peak1,74 km
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    Oak Ray Ella Gap Hotel

    Passara ROad, Ciutat Ella, Ella, Sri Lanka, 90090 - AL MAPA
    Bon confort
    Valoració de la qualitat de l'habitació i confort 6,4
    Bon servei
    Valoració del servei 6,1
    • Enllaç amb l'aeroport

    • Wifi gratis a totes les habitacions

    • Servei de neteja diari

    • Balcó/terrassa

    • Servei d'habitacions 24 hores

    Classificació de l’allotjament|Comparat amb 996 allotjaments de Ella
    Veure totes les classificacions
    Puntuació del confort de l'habitació
    6.4/10
    Puntuació de la ubicació
    8.1/10
    Mida de l'habitació
    25 sqm.
    Puntuació del servei
    6.1/10
    Millor que
    97
    %
    dels allotjaments de Ella
    Millor que
    96
    %
    dels allotjaments de Ella
    Més gran que
    96
    %
    dels allotjaments de Ella
    Millor que
    95
    %
    dels allotjaments de Ella
    Relació qualitat preu5,1
    Distància des del centre16.5 km
    Puntuació de la ubicació8,1
    Aeroport més a propAeroport Internacional Mattala Rajapaksa (HRI)
    Distància des de l'aeroport65,2 km

    Habitacions disponibles a Oak Ray Ella Gap Hotel

    Deluxe Triple Room
    Deluxe Triple Room
    ...
    • Mida de l'habitació: 56 m²/...
    • Balcó/terrassa
    • 2 llits extragrans
    Fixa les dates per veure preus
    Súper Deluxe (Super Deluxe)
    Súper Deluxe (Super Deluxe)
    ...
    • Mida de l'habitació: 25 m²/...
    • Veure: jardí
    • 1 llit gran
    Fixa les dates per veure preus
    Habitació Familiar Deluxe (Deluxe Family)
    Habitació Familiar Deluxe (Deluxe Family)
    ...
    • Mida de l'habitació: 25 m²/...
    • Balcó/terrassa
    • 1 llit extragran o 2 llits ...
    Fixa les dates per veure preus
    Doble Estàndard (Double Standard)
    Doble Estàndard (Double Standard)
    ...
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      标准三人房 (Triple Standard)
      标准三人房 (Triple Standard)
      ...
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        DOUBLE STANDARD - FULL BOARD
        DOUBLE STANDARD - FULL BOARD
        ...
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          Room Assigned on Arrival
          Room Assigned on Arrival
          ...
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            Millor Habitació Disponible (Run of House)
            Millor Habitació Disponible (Run of House)
            ...
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              Double Room - Superior
              Double Room - Superior
              ...
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                DOUBLE STANDARD - HALF BOARD
                DOUBLE STANDARD - HALF BOARD
                ...
                  Fixa les dates per veure preus
                  Fins a un 30% de descompte amb Ofertes per a Membres d'Agoda!

                  Els preus baixen en el moment que inicia sessió!

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                  Més informació sobre Oak Ray Ella Gap Hotel

                  Més informació sobre Oak Ray Ella Gap Hotel

                  Descripció

                  Mostra Menys

                  Què diuen sobre les instal·lacions

                  Esmorzar
                  3 mencions
                  Menjar i àpats
                  2 mencions
                  Internet
                  2 mencions
                  Servei de neteja

                  Característiques

                  Mostra Menys

                  Distàncies i informació bàsica

                  Les distàncies que es mostren són en línia recta segons la ubicació al mapa. Les distàncies reals poden variar.
                  Mostra Menys

                  Menjar i àpats

                  Opcions d'esmorzar

                  americana
                  asiàtica
                  continental
                  halal
                  vegetariana
                  Anglès/Irlandès complet
                  Sense gluten

                  Restaurants a l'allotjament

                  Main Restaurant
                  Tipus de cuina:americana, asiàtica, xinesa
                  Menú:bufet, a la carta

                  Voltants de l'allotjament

                  Les distàncies que es mostren són en línia recta segons la ubicació al mapa. Les distàncies reals poden variar.
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                  Polítiques de l'allotjament

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                  Informació útil

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                  Valoracions d'hostes reals sobre Oak Ray Ella Gap Hotel

                  Puntuació general
                  6,9
                  Basada en 173 comentaris
                  Proporcionat per clients autèntics de
                  Comentaris d'Agoda (40)Comentaris de Booking.com (133)
                  Puntuació via Agoda6,1
                  /
                  10
                  Neteja5,6
                  Serveis5,0
                  Ubicació8,1
                  Confort i qualitat de l'habitació6,4
                  Servei6,1
                  Relació qualitat preu5,1
                  Alta puntuació per a Ella
                  Puntuació
                  Excepcional: 9+ (1)
                  Excel·lent: 8-9 (2)
                  Molt bé: 7-8 (5)
                  Bé: 6-7 (5)
                  Per sota de les expectatives: <6 (18)
                  Època de l'any
                  Març - Maig (3)
                  Juny - Ag. (9)
                  Set. - Nov. (2)
                  Des. - Feb. (17)
                  Tots els tipus de viatgers (40)
                  Tots els tipus d'habitació
                  Tots els idiomes
                  31 comentaris d'hostes verificats
                  12
                  8,4
                  Excel·lent
                  Zabiullah
                  Persona que viatja sola
                  Súper Deluxe
                  Estada de 2 nits en d'agost de 2019

                  Perfect location ”

                  The staff are very helpful , just ask them and they are there for you . Mr. Ash at the reception is just an amazing young guy who enjoy to help you . The location of the hotel is 100% perfect . On the main road where all the restaurants and bars exist . If you can afford the price than I advise you that you will not find a better hotel than this one . The perfect selection. I will definitely return to this property on my next visit to Ella . They give you more than What you expect from a 3 star property . It is perfect value for money

                  Comentat el 21 d'agost 2019
                  3,6
                  Sejal, Regne Unit
                  Parella
                  Doble Estàndard
                  Estada de 2 nits en d'abril de 2019

                  Basic and overpriced ”

                  We stayed here for 2 nights and felt the entry to the rooms was not secure. The doors could easily be broken into and the safe was also questionable. Dinner and breakfast was also subpar. Having had lunch at Oak Ray in Kandy this was very disappointing. The bathroom had a damp smell and the door didn’t close properly. You could also hear guests loud and clear when they were in their room and walked past, so you were constantly disturbed at night. The bed was also squeaky once you sat/ slept on it which added to the restless night. Security at the hotel is not great, there is one guard but anyone could walk in.

                  Comentat el 27 d'abril 2019
                  5,2
                  Melanie, Regne Unit
                  Persona que viatja sola
                  Habitació Familiar Deluxe
                  Estada de 2 nits en de gener de 2019

                  Would not recommend.”

                  The staff had very poor English, we did not get any welcome instruction. The air con didn’t work one evening and it took them over an hour to sort it. The service was slow and not professional. I would not recommend this hotel to anyone.

                  Comentat el 10 de gener 2019
                  5,2
                  Maithili
                  Família amb nens grans
                  Súper Deluxe
                  Estada d'una nit en de novembre de 2018

                  Awful smelling room”

                  Hotel staff smiley and and pleasant. The room smelled awful, of some type of industrial cleaner. The bathroom was smelly, damp and chipped in places. The room wasn't that clean, bright or welcoming. Hotel staff were nice.

                  Comentat el 07 de novembre 2018
                  4,4
                  robert, Sri Lanka
                  Grup
                  Estada de 2 nits en de juliol de 2018

                  Acceptable”

                  I had a confirmed booking for 2 rooms for 2 nights. On arrival we were told that the hotel had since had a group booking and therefore they had cancelled our booking. They couldn’t show me the message they claim to have sent to cancel. After a lot of arguing we were given 2 rooms but only for one night. This was a Poya weekend and all other hotels were full so we had to cut short our visit.

                  Comentat el 30 de juliol 2018
                  5,6
                  NG, Singapur
                  Grup
                  Habitació Familiar Deluxe
                  Estada d'una nit en de juliol de 2018

                  Disappointing service”

                  We reached at 4pm due to car breakdown, all were tired and needed a rest. Upon checking in, we were asked to wait for 30-40mins as room was not ready. Staffs were not able to provide helpful assistance, it was rather frustrating at the point. To top it off, we wanted to cancel our stay but our call to Agoda were on hold for 25mins to no avail. Our stay included dinner and breakfast. Dinner is a simple 5 course meal with only 2 choice, it’s either chicken or fish. Breakfast was Sri Lankan local breakfast, served to table as there were insufficient occupancy to make it a buffet. Food suited our palate so no complains on that. Room was clean and spacious.

                  Comentat el 09 de juliol 2018
                  8,8
                  Excel·lent
                  Nerida, Austràlia
                  Família amb nens grans
                  Habitació Familiar Deluxe
                  Estada d'una nit en de juny de 2018

                  A great spot in the heart of Ella”

                  This was a fabulous location for our exploring of beautiful Ella. It was close to the main street, restaurants, shops etc. You could walk to Little Adams Peak entry (we didn't as it was too hot). We didnt have breaky included so walked down the street for breaky. A festival was happening in Ella the night we stayed there so we had a great view of the action. A supermarket was next door which was very convenient. As a family of 5 we had 2 rooms. Would recommend it as a good central place to stay

                  Comentat el 06 de juliol 2018
                  7,6
                  Notable
                  Nicola, Sri Lanka
                  Parella
                  Súper Deluxe
                  Estada d'una nit en de juny de 2018

                  Good location”

                  Great location. Food could be better. Room was comfortable. Staff very good.

                  Comentat el 03 de juliol 2018
                  2,0
                  Kamal, Líban
                  Grup
                  Estada d'una nit en de gener de 2018

                  Worst experience”

                  Worst experience iv had in a while... staff are super unprofessional and disrespectful... Both the check in and the check out were a joke and we were about to miss our train due to that... their did not accept that we use two credits cards to pay the bill and weren’t nice about it at all. Would never reconsider visiting this hotel and wouldn’t advise anyone to...

                  Comentat el 10 de gener 2018
                  3,6
                  Jasmina, Espanya
                  Grup
                  Súper Deluxe
                  Estada de 2 nits en de desembre de 2017

                  Poor service, dirty bed sheets and hotel under construction ”

                  No relation of value for money. The hotel was under construction and there was no pre-notice about the situation. When we arrived at the hotel, the bed linen were used and we asked them to change them. The service employee at the front desk was not helpful at all, rather spent time on his phone. What really worried us, is that the front desk was not occupied all the time and the room keys were left on the reception counter. Anyone could have had access to the rooms.

                  Comentat el 27 de desembre 2017
                  4,0
                  Dilrukshan, Sri Lanka
                  Parella
                  Estada d'una nit en d'abril de 2017

                  Poor Service”

                  Hotel was not clean.Customer service was horrible. Nice location but the room stinks. Not recommended for anyone.

                  Comentat el 16 d'abril 2017
                  4,0
                  Aileen, Austràlia
                  Parella
                  Súper Deluxe
                  Estada d'una nit en de febrer de 2016

                  Disappointment”

                  Thoroughly dissatisfied with the Ella Gap Hotel. Great location, but rude reception staff, filthy bathroom (felt unclean having a shower). The receptionist was incredibly rude to our Sri Lankan driver. He said about a week after we left that he felt like 'baggage', not human in the receptionist being rude to him. The only thing we enjoyed was 5th he breakfast - great, with the breakfast restaurant staff being enthusiastic and courteous.

                  Comentat el 15 de març 2016
                  6,7
                  Ronald, Estats Units
                  Persona que viatja sola
                  Súper Deluxe
                  Estada de 2 nits en de gener de 2016

                  Past, present and no future”

                  The Internet/tv in the room works always, the pool is great and the hotel has a great location.

                  This was a terrible stay, the food was almost non edible, getting anything done from the staff was a chore and young screaming children were allowed to run free early in the morning and apparently most of the day These were not Sri Lankan children, but European and should have been approached. Maybe there is new management.

                  Comentat el 05 de gener 2016
                  4,3
                  Grant, Nova Zelanda
                  Parella
                  Súper Deluxe
                  Estada d'una nit en de febrer de 2015

                  Issue to fix”

                  Centrally located, with potential,

                  The hotel looks fresh and modern from the outside and as you go through the friendly check-in process. A closer look reveals many finishing details of the building not completed. The room seemed fine when we walked in and was a generous size. The problems soon start to appear though. There was no aircon (although all rooms were advertised with A/C), the garden view from the balcony was actually over an old building with a rusted iron roof and a local rubbish tip, the thin curtains were OK for privacy but blocked out no light, and the room had open vents to the corridor which allowed any noise from other guests to intrude at full volume. The TV did not work and there was no Wi-fi in the room. The Wi-fi from the lobby was intermittent and slow. To top it off, there was no hot water for a shower by 07:30 in the morning. It had all been used by a few guests making an early and noisy departure. The hotel needs to fix its many problems before it will prove value for money and has the potential to be a good option in the middle of Ella. However, as it currently stands it would rate as a poor value 2 star hotel.

                  Comentat el 20 de febrer 2015
                  6,0
                  Peter, Irlanda
                  Parella
                  Súper Deluxe
                  Estada d'una nit en d'octubre de 2014

                  We gave it a chance despite the poor reviews”

                  Location is good, friendly welcoming guy at reception, no third thing

                  Room wasn't clean, drains were block, breakfast is poor and the place is noises and wifi poor. Pity as the location of the part finished hotel is good and it had the potential to be good but it's very poorly managed and maintained.

                  Comentat el 08 d'octubre 2014
                  7,3
                  Notable
                  Mahesh, Sri Lanka
                  Família amb nens menuts
                  Habitació Familiar Deluxe
                  Estada de 2 nits en d'agost de 2014

                  There was no mini bar available in the room”

                  Location. We travelled by train and it's walking distance from the train station. 2. Hotel is located in the center of all attractions in Ella.
                  Comentat el 09 d'agost 2014
                  6,3
                  Peter, Regne Unit
                  Grup
                  Súper Deluxe
                  Estada d'una nit en de juliol de 2014

                  Very poor standard of finish”

                  Great location for walks in hills, good access to train & attentive staff

                  Hotel was adequate for needs if a little overpriced for overall standard of build and finish. Manager very overbearing with staff who were attentive although a little slow. Could be much better if the poor construction was finished and space used better.

                  Comentat el 13 de juliol 2014
                  10,0
                  Excepcional
                  Josephine, Regne Unit
                  Parella
                  Súper Deluxe
                  Estada de 3 nits en de gener de 2014

                  great hotel in a great place”

                  in town centre, motorbike hire or tut tut hire close by food & bars walking distance

                  had a great stay at Ella gap hotel we chose to hire a motor scooter for 3 days to cover our stay got lost a few time but saw the most amazing scenes this was the high light off our trip waterfalls breath taking scenery, we were going to Liptons seat & took to wrong turn the local doctor stopped put us on the right road, then we took the train from Ella to Colombo in the observation car it was amazing would recommend Ella & Ella gap hotel

                  Comentat el 18 de juny 2014
                  4,3
                  berenger, França
                  Parella
                  Súper Deluxe
                  Estada de 3 nits en d'abril de 2014

                  desapointed !”

                  nothing great

                  very disapointing. at first sightthe hotel looks brand new and apparently we were the only customer during the 3 nights. Receptionist had a really poor english and was barely able to understand us... arriving at the room everything looked ok....looking more into details we realised that half of the towel/bathroom items were missing... no worries this got fixed easily. arriving at the pool side we realised that it has obviously not been cleaned for some time.... not really happy since the pool was one of the reason i choosed to book this hotel. we came back to the room after a long day out to realised that the room hasn t been cleaned. apparently we had to ask at reception to have the room cleaned... but no one told us that before we complained. coming back after dinner at 10h30pm the hotel was closed ! and we were "locked" outside !

                  Comentat el 09 de maig 2014
                  6,7
                  Nikolas, Estats Units
                  Persona que viatja sola
                  Súper Deluxe
                  Estada d'una nit en de gener de 2014

                  Centrally located, but overpriced”

                  bed, location, no misquitos

                  The city itself is small. The hotel is centrally located. The room was great with a great bed and bathroom. However, it was overpriced.

                  Comentat el 12 de febrer 2014
                  12
                  Aquest allotjament agrada molt als viatgers. No deixis passar aquesta oportunitat!

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