15 set. 2021
Dimecres
15 set. 2021
Dimecres
2 adults
1 habitació
8,7
Excel·lent
/10
( 524 comentaris)Veure el que han dit els hostes
Molt ben valorat pels hostes – el 85 % el recomanaria
Molt ben valorat pels hostes – el 85 % el recomanaria
Piscina3
Platja3
Vista2
AL MAPA
8,3
Excel·lent
Puntuació de la ubicació
Excel·lent ubicació
Aparcament
GRATIS
Llocs d'interès populars
Phu Quoc Prison 5,6 km
Sao Beach 6,0 km
Ho Quoc Temple 12,0 km
Phu Quoc Waterfall 19,7 km
Long Beach 24,7 km
Duong Dong Market 25,5 km
Ong Lang Beach 30,4 km
Phu Quoc Countryside 37,4 km
Vinwonders Phu Quoc 43,2 km
Vinpearl Safari 44,2 km
Llocs d'interès a prop
Benh Xa Quan Dan Y Dao Phu Quoc 4,1 km
An Thoi Port 4,1 km
Khem Beach 4,2 km
Gam Ghi Island 4,2 km
Pagoda Sung Duc 4,7 km
Hon Thom Cable Car 5,4 km
Phu Quoc Prison 5,6 km
Sao Beach 6,0 km
Hon Thom Island 7,2 km
Ho Quoc Temple 12,0 km
Veure totes les 63 fotos
S'ha eliminat dels favorits
Wifi gratis
Premier Village Phu Quoc Resort Managed by Accorhotels
Ong Doi Cape An Thoi Town Phu Quoc District, Bai Khem, Phu Quoc Island, Vietnam, 920000 - AL MAPA
Hygiene Plus
Benestar
Aquest allotjament ha seleccionat i garanteix les següents mesures d'higiene.Més informació
Mesures de seguretat
Personal format en protocol de seguretat
Veure totes les comoditats
Material preventiu
desinfectant de mans
Free face masks
Salut i atenció mèdica
farmaciola
Metge/infermeria de guàrdia
Platja privada
Wifi gratis a totes les habitacions
Canvi de divisa
Bany calent
Sauna
Més barat que el 69% dels allotjaments a Phu Quoc Island en les últimes 24 horesComparat amb 653 allotjaments de Phu Quoc Island que apareixen a Agoda per a diverses dates
| Relació qualitat preu | 8,6 |
| Distància des del centre | 35km |
| Puntuació de la ubicació | 8,3 |
| Aeroport més a prop | Aeroport Internacional de Phu Quoc (PQC) - Vietnam |
| Distància des de l'aeroport | 18,5 km |
Habitacions disponibles a Premier Village Phu Quoc Resort Managed by Accorhotels
Veure fotos i informació
Eden Bay Ocean View Villa with Private Pool, Premier Club Privileges
...
- Veure: oceà
- Balcó/terrassa
- 1 llit extragran & 2 llits ...
Fixa les dates per veure preus
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Beachfront Villa with Private Pool, Premier Club Privileges
...
- Veure: mar
- Balcó/terrassa
- 1 llit extragran & 1 llit g...
Fixa les dates per veure preus
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On The Rock Villa with Private Pool, Premier Club Privileges
...
- Veure: oceà
- Balcó/terrassa
- 1 llit extragran & 1 llit e...
Fixa les dates per veure preus
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Vil·la a l'illa amb piscina privada (Island Villa with Private Pool)
...
- Veure: jardí
- Balcó/terrassa
- 1 llit extragran & 1 llit g...
Fixa les dates per veure preus
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Vil·la al Vessant amb Piscina Privada (Hillside Villa with Private Pool)
...
- Balcó/terrassa
- 3 banys
- 2 llits individuals & 1 lli...
Fixa les dates per veure preus
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Eden Bay On the Rock Villas with Private Pool, Premier Club Privileges
...
- Veure: oceà
- Balcó/terrassa
- 1 llit extragran & 1 llit e...
Fixa les dates per veure preus
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On The Rock Villa with Private Pool
...
- Balcó/terrassa
- 3 banys
- 1 llit extragran & 2 llits ...
Fixa les dates per veure preus
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Hillside Villa with Private Pool
...
- Veure: jardí
- Balcó/terrassa
- 1 llit extragran & 1 llit g...
Fixa les dates per veure preus
Veure fotos i informació
Sunset Villa with Private Pool
...
- Balcó/terrassa
- Dutxa i bany
- 1 llit extragran
Fixa les dates per veure preus
Veure fotos i informació
Eden Bay Ocean View Villa with Private Pool
...
- Balcó/terrassa
- Dutxa i bany
- 1 llit extragran
Fixa les dates per veure preus
Preguntes més freqüents
Quines són les hores d'entrada i sortida de Premier Village Phu Quoc Resort Managed by Accorhotels?
El registre d'entrada és a partir de les 15:00, i el registre de sortida és fins a les 12:00. Pots sol·licitar entrada anticipada o sortida retardada durant la reserva, subjectes a la disponibilitat. Pot ser que es cobri un suplement als hostes que facin l'entrada o sortida abans o després dels períodes de temps establerts. L'allotjament proporciona servei de consigna d'equipatge als hostes per a abans de fer l'entrada i després de la sortida. La recepció sempre està oberta, dia i nit.
Com puc arribar a Premier Village Phu Quoc Resort Managed by Accorhotels?
Per a aquells que desitgin conduir els seus propis cotxes, Premier Village Phu Quoc Resort Managed by Accorhotels disposa d'aparcament just al mateix allotjament per a la màxima comoditat. L'aparcament és gratuït per als hostes. Per fer-ho més fàcil, les opcions d'aparcament inclouen servei d'aparcament complet. Si busques una forma fàcil de moure't per Phu Quoc Island amb transport privat, l'allotjament et pot proporcionar servei de taxi.
Premier Village Phu Quoc Resort Managed by Accorhotels ofereix esmorzar?
Comença els matins amb bon peu, amb les opcions d'esmorzar bufet i continental que ofereix Premier Village Phu Quoc Resort Managed by Accorhotels.
Quines són les meves opcions de menjar a Premier Village Phu Quoc Resort Managed by Accorhotels?
Premier Village Phu Quoc Resort Managed by Accorhotels disposa de 2 restaurants al mateix allotjament per la teva comoditat.
A Premier Village Phu Quoc Resort Managed by Accorhotels es poden celebrar esdeveniments especials?
L'allotjament ofereix serveis com ara equip audiovisual perquè el teu esdeveniment vagi com la seda.
Quina és la política de tabac a Premier Village Phu Quoc Resort Managed by Accorhotels?
Premier Village Phu Quoc Resort Managed by Accorhotels no permet fumar a les habitacions, però hi ha algunes zones designades per a fumadors.
Show more questions
AL MAPA
Explora el barri
Classificació de l’allotjament|Comparat amb 653 allotjaments de Phu Quoc Island
Veure totes les classificacions
Mida de l'habitació
413 sqm.
Puntuació de la neteja
8,9/10
Puntuació de la relació qualitat-preu
8,7/10
Puntuació de la ubicació
8,3/10
Més gran que
99
%
dels allotjaments de Phu Quoc Island
Millor que
89
%
dels allotjaments de Phu Quoc Island
Millor que
88
%
dels allotjaments de Phu Quoc Island
Millor que
86
%
dels allotjaments de Phu Quoc Island
Puntuació general:
8,7
Puntuació
524 comentaris
524 comentaris
Neteja
8,7
Serveis
8,6
Ubicació
8,3
Construït l’any 2018, Premier Village Phu Quoc Resort Managed by Accorho és un extra de distinció per a Phu Quoc Island i una elecció intel·ligent per als viatgers. A 35km de l’emoció de la clitat, aquest allotjament de 5 estrelles gaudeix d’una excel·lent ubicació i permet accedir a les millors atraccions de la ciutat. Amb la seva bona ubicació, l'hotel permet accedir fàcilment a les destinacions obligades de la ciutat.
Imagina tots els serveis i comoditats que pots esperar de Accor Hotels i afegeix-hi el confort de la teva llar. L’allotjament ofereix accés a una gran varietat de serveis, incloent-hi Wi-Fi gratuït en totes les habitacions, servei d'habitacions 24 hores, seguretat 24 hores, botiga de conveniència, servei de neteja diari.
Totes les habitacions ofereixen una gran varietat de comoditats. Moltes ofereixen fins i tot televisió de pantalla plana, telèfon de bany, catifes, penjador de roba, cafè instantani inclòs per satisfer els hostes més exigents. L’allotjament ofereix moltes oportunitats d’esbarjo úniques, com ara barques, canoa, lloguer d'equipament d'esports aquàtics, immersió lleugera, platja privada. Sigui quin sigui el teu motiu per visitar Phu Quoc Island, Premier Village Phu Quoc Resort Managed by Accorho és el lloc perfecte per gaudir d’una escapada estimulant i emocionant.
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Què diuen sobre les instal·lacions
Esmorzar
1 menció
Piscina
1 menció
Platja
1 menció
Característiques
Instal·lacions populars
Balneari
Centre de fitnes
Piscina
Platja privada
Bar a la piscina
Restaurant
Idiomes Parlats
- Anglès
- Rus
- Xinès (Mandarí)
- Francès
- Vietnamita
Accés a Internet
- Wifi gratis a totes les habitacions
- Zones comunes amb wifi
Fitnes i recreació
- Sala de jocs
Coses a fer, maneres de relaxar-se
- Balneari
- Immersió lleugera
- Sauna
- Bany calent
- Jardí
- Servei de massatges
- Billar
- Lloguer d'equip d'esports aquàtics
- Venda d'entrades
- Centre de fitnes
- Piscina exterior
- Visites turístiques
- Esports d'aigua (no motoritzats)
- Platja privada
- Habitació per a ioga
- Sauna
Neteja i seguretat
- control de temperatura dels hostes i del personal
- Free face masks
- Personal amb mascareta
- desinfecció diària
- Habitacions desinfectades entre estades
- Personal format en protocol de seguretat
- Desinfecció diària a totes les habitacions
- Hygiene certification
- Preparació de menjador segura
- desinfectant de mans
- Metge/infermeria de guàrdia
- Productes de neteja antivirals
- Distància física mínima d'1 metre
- Opcions de menjar en envasos individuals
- Rentat de roba de llit i bugada amb aigua calenta
- farmaciola
- Pantalles de protecció en zones comunes
- Servei de pagament sense diners en efectiu
Àpats, begudes i refrigeri
- Bar
- cuina
- Restaurants
- Bar a la piscina
- Cuina compartida
- Servei d'habitacions 24 hores
- Barbacoa
- Esmorzar (gratuït)
- Cafeteria
- Repartiment de queviures
Serveis i comoditats
- Accessible amb cadires de rodes
- Canvi de divisa
- Retirada d'efectiu
- allotjament lliure de fum
- Consigna d'equipatge
- Saló
- Ascensor
- Entrada/Sortida sense contacte
- Servei de bugaderia
- Biblioteca
- Infermeria
- Servei de consergeria
- Botiga de conveniència
- Instal·lacions per a persones discapacitades
- Servei de neteja diari
- Botiga de regals/records
- Llar de foc
- Servei postal
- Botigues
- Menjar a domicili
- Zona per a fumadors
- Bugaderia
- Porter
- Caixa forta
- Rentatge en sec
Per als nens
- Club infantil
- Parc infantil
- Servei de cangur
- Habitació familiar
- Piscina infantil
Accés
- Entrada/sortida exprés
- Entrada 24 hores
- S'hi admeten animals de companyia
- Entrada/sortida privada
- Recepció 24 hores
- Seguretat 24 hores
Desplaçament
- Aparcacotxes
- Aparcament (gratuït)
- Servei de taxi
- Aparcament (a l'allotjament)
- Lloguer de bicicletes
Disponible a totes les habitacions
- Aigua embotellada gratuïta
- Barnussos
- Estris de cuina
- Aire condicionat
- Caixa forta a l'habitació
- Servei de despertador
- Assecador de cabells
- Despertador
- Servei de planxa
- Banyera
- Escriptori
- Televisió de pantalla plana
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Distàncies i informació bàsica
aeroports a prop
Aeroport Internacional de Phu Quoc (PQC) - Vietnam
18,5 km
Aeroport Internacional de Sihanouk (KOS) - Cambodja
78,2 km
Transport públic
Hon Thom Cable Car
5,4 km
hospitals i clíniques
Benh Xa Quan Dan Y Dao Phu Quoc
4,1 km
Botiga de conveniència
A l'allotjament
Retirada d'efectiu
Caixer automàtic a l'allotjament
Les distàncies que es mostren són en línia recta segons la ubicació al mapa. Les distàncies reals poden variar.
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Menjar i àpats
Opcions d'esmorzar
americana
asiàtica
continental
Restaurants a l'allotjament
The Market
Tipus de cuina:asiàtica, internacional, vietnamita
Menú:bufet, a la carta
Corallo
Tipus de cuina:asiàtica, europea, internacional
Menú:bufet
Voltants de l'allotjament
Llocs d'interès populars
- Phu Quoc Prison - 5,6 km
- Sao Beach - 6,0 km
- Ho Quoc Temple - 12,0 km
- Phu Quoc Waterfall - 19,7 km
- Long Beach - 24,7 km
- Duong Dong Market - 25,5 km
- Ong Lang Beach - 30,4 km
- Phu Quoc Countryside - 37,4 km
- Vinwonders Phu Quoc - 43,2 km
- Vinpearl Safari - 44,2 km
Llocs d'interès a prop
- Benh Xa Quan Dan Y Dao Phu Quoc - 4,1 km
- An Thoi Port - 4,1 km
- Khem Beach - 4,2 km
- Gam Ghi Island - 4,2 km
- Pagoda Sung Duc - 4,7 km
- Hon Thom Cable Car - 5,4 km
- Phu Quoc Prison - 5,6 km
- Sao Beach - 6,0 km
- Hon Thom Island - 7,2 km
- Ho Quoc Temple - 12,0 km
Les distàncies que es mostren són en línia recta segons la ubicació al mapa. Les distàncies reals poden variar.
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Polítiques de l'allotjament
Nens i llits supletoris
Els llits supletoris depenen de l'habitació escollida. Consulti la capacitat de l'habitació individual per obtenir-ne més informació.
Tots els nens són benvinguts.
| Edat dels hostes | Llit supletori |
|---|---|
Nens de 0 a 5 any(s) [inclosos] | Gratuït si s'usen els llits existents. Bressol disponible sota demanda |
Nens de 6 a 11 any [inclosos] | Gratuït si s'usen els llits existents. En cas de necessitar un llit supletori, aquest suposarà una despesa addicional. |
Es consideren adults els nens a partir de 12 anys. | Han d'utilitzar un llit supletori, el que suposarà una despesa addicional. |
Altres
- One child under 6 years old per room stays for free and will receive breakfast free of charge if using existing bedding.
- Children 6-11 years old stay for free with a 50 % discount for breakfast.
- The number of bedrooms used in villa will be based on the number of adults (2 adults per bedroom).
- Al reservar més de 5 habitacions, poden aplicar-se diferents condicions i suplements addicionals.
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Informació útil
Entrada/Sortida
Horari d'entrada des de: 15:00
Horari de sortida fins a: 12:00
Desplaçament
Distància des del centre de la ciutat: 35km
Durada del trajecte fins a l'aeroport (minuts): 20
L'allotjament
Número d'Identificació Fiscal local / Llicència de lloguer: 1701900730003
Plantes / Habitacions de no fumadors: Yes
Nombre de bars/sales: 3
Nombre de restaurants: 2
Nombre d'habitacions: 215
Voltatge de l'habitació: 220
Any de construcció de l'hotel: 2018
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Anuncis de l'allotjament
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information
Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
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Compara'l amb altres allotjaments recomanats
 Premier Village Phu Quoc Resort Managed by Accorhotels |  |  | Millor oferta!  | |
| Menjador | Esmorzar disponible | Esmorzar disponible | Esmorzar disponible | Esmorzar disponible |
| Valoració dels clients | Excel·lent 196 comentaris 8,5Ubicació 8,3 | Excepcional 354 comentaris 9,0Ubicació 8,6 | Excel·lent 374 comentaris 8,7Ubicació 8,5 | Excel·lent 424 comentaris 8,9Ubicació 8,3 |
| Barri | Bai Khem | Bai Khem | Vung Bau | Duong To |
Valoracions d'hostes reals sobre Premier Village Phu Quoc Resort Managed by Accorhotels
Proporcionat per clients autèntics de 
8,5
/
10
Excel·lent
Alta puntuació per a Phu Quoc Island
Puntuació
Excepcional: 9+ (52)
Excel·lent: 8-9 (12)
Molt bé: 7-8 (14)
Bé: 6-7 (7)
Per sota de les expectatives: <6 (13)
Època de l'any
Març - Maig (12)
Juny - Ag. (22)
Set. - Nov. (21)
Des. - Feb. (43)
Tots els tipus de viatgers (196)
Tots els tipus d'habitació
Tots els idiomes
Mostra comentaris que continguin
98 comentaris d'hostes verificats
12345
12345
Tien nghi , canh dep , dich vu tot”
Moi thu deu rat tot , nhan vien niem no , tien nghi va canh rat dep .An sang nhieu mon , nhung nau chua duoc ngon lam .Rat thich neu co dip se quay lai .
Veure ofertes d'habitació
Kính gửi Hien, Chúng tôi vô cùng biết ơn vì những ý kiến đóng góp của quý khách liên quan tới thời gian quý khách nghỉ tại Premier Village Phu Quoc Resort - Managed by AccorHotels. Mọi ý kiến phản hồi tích cực đều mang lại niềm vui cho chúng tôi. Tôi sẽ chia sẻ ý kiến đóng góp của quý khách với đội ngũ nhân viên của mình. Tôi chắc chắn rằng ý kiến phản hồi này sẽ là nguồn động viên khích lệ đối với toàn bộ tập thể nhân viên của chúng tôi bởi chúng tôi luôn nỗ lực không ngừng nâng cấp chất lượng các dịch vụ của mình. Cảm ơn quý khách một lần nữa vì đã chia sẻ cảm nhận của quý khách và chúng tôi hy vọng chuyến đi lần tới của quý khách cũng sẽ dễ chịu như các chuyến đi trước. Trân trọng, Joey Pham
That tuyet voi”
Bai bien chua thuc su dep, nhung mat khac deu hoan hao
Veure ofertes d'habitació
Kính gửi Thi, Cảm ơn Thi đã gửi phản hồi về lại cho khu nghỉ dưỡng. Hi vọng có cơ hội được đón tiếp Thi và gia đình trong thời gian tới Trân Trọng, Joey Pham
Perfect vacation, Infiniti pool, friendly staff”
Love this resort, very relaxing, my kids enjoyed the Infiniti pool & the beach, breakfast was great. The seafood buffet at night was delicious but the queue is will get really busy during peak. Food - in room / hotel restaurant only. I believe most of their unit come with a pantry kitchen so you can cook (prepare your own ingredients) I rate it 5/5 love it
Veure ofertes d'habitació
Dear Edmund Thank you very much for taking the time to share your experience. I am very happy to hear that the staff took such good care of you and you found the amenities of the property to your liking. Hope to see you return soon! Safe travels. Best Regards, Joey Pham
Nice hotel”
Must be here
Veure ofertes d'habitació
Dear Can, Thank you for your review. I am pleased to hear you enjoyed your stay and will let us know that they contributed to your enjoyment. We hope to see you again soon. Best Regards, Joey Pham
A wonderful experience!”
This has to be one of the best resorts i have stayed at! Upon arrival (If clear sky & sunny, the reception is amazing with breath taking views. The staff were all amazing and accommodating. Even the security guards standing around the resort are amazing! 3 bedroom villa was beautiful and had plenty of space for 5 people. Was truly an amazing experience. Breakfast & dinning very nice. Only issue would be the location being far away from everything. Saying this, we choose this resort intending to stay within the resort. The Facilities are great for a relaxing time. We hope to visit again in the future!
Veure ofertes d'habitació
Dear Jason, Thank you for your review. I am pleased to hear you enjoyed your stay and will let us know that they contributed to your enjoyment. We hope to see you again soon. Best Regards, Joey Pham
Poor service”
I have 3 day-trip in this resort. The facilities are quite good and new. The staff clean up the room well but the private pool in villa is dirty with many fallen leaves in. But the most disappointed thing is the service here. It's so bad (with the amount I have to pay). When we first arrive, the receptionist introduced their service (dining in room, spa, bicycle loan service...) and told me if we want to use bicycle in the resort, we can register and they will bring to my villa. Besides, we can ask them to take tramcar to visit the resort. But the next day, when I want to visit the resort, I first ask for the bicycle, they said sorry that the visitors are so crowded so they couldn't bring bicycle for me and asked me I had to go to their station (where they put their bicycles) and then register there myself! Because it's quite far from my villa, I quit. Then I asked for the tramcar to take me around the resort for visiting. They refused again because the visitors are so crowded (again!)
Veure ofertes d'habitació
Dear Crystal I am sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. I apologize for the issues in your room and will work with our maintenance team to ensure this does not happen again. If you return to our area, I hope you will consider staying with us again. Best Regards, Joey Pham
Excellent location, spacious villas, nice staff though still lacking experience”
Pros: location, beach, swimming pool, villas Cons: unexperienced staff (making some mistakes in food delivery, some with limited English skill), sea not very clean (plastics coming on the beach, but cleaned by staff), food choice a bit limited outside of pricey buffet options.
Veure ofertes d'habitació
Dear raphael I am sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. I apologize for the issues in your room and will work with our maintenance team to ensure this does not happen again. If you return to our area, I hope you will consider staying with us again. Best Regards, Joey Pham
Excepcional”
Stunning villa with private pool. Spacious bedrooms and huge living room. We have a wonderful 2 night stay here. Very quiet and beautiful view over ocean. Bathroom is so clean with plenty of amenities. We recommend this resort for anyone who is searching quietness and comfortable stay in luxurous environment.
Veure ofertes d'habitació
Dear Bernard, Xin Chao Thank you for taking the time to write such a great review from your recent stay with us. We are ecstatic to read that you had a luxurious experience in your stunning villa with spacious bed and living room facing the ocean some more with your high recommendations. Thank you again and hope to see you return to Premier Village Phu Quoc Resort. Safe Travel! Sincerely, Ms. Jubanny Ariola Guest Experience Manager
A beautiful island escape”
The hotel is well laid out, and right now is extremely good value for money. The beach is pristine, staff are friendly, and the villas are large and airy with the private pool a great addition. The spa is amazing, well priced with amazing masseurs. Sadly due to COVID the menu is limited with only one restaurant open. But the food is tasty - and very well priced for the location. Highly recommended.
Veure ofertes d'habitació
Dear Michelle, Xin Chao Premier Village Phu Quoc Resort Team would like to thank you for taking the time to share your great review Your gracious comments about your recent stay will surely boost our Heartist motivation to strive excellent guest service everyday some more to know that our facilities and service is up to your preference especially our spa and we will share to the entire team about your review. Hope to see you return to Premier Village Phu Quoc Resort soon, Safe Travels Sincerely, Ms. Jubanny Ariola Guest Experience Manager
It was terrible service and not clean.. ”
It's not worthy to pay this amount compared to service & condition
Veure ofertes d'habitació
Dear bamm77@nate.com, Xin Chao Thank you for your feedback We apologize for the problems you encountered at our resort and we appreciate you bringing this to our attention. We understand that you felt our service is terrible and please accept our apology with this matter, we are doing our best to rectify what we are lacking of. We hope you give us a second chance if you visit us again. Sincerely, Ms. Jubanny Ariola Guest Experience Manager
Excepcional”
Everything is wonderful except buggy service. Customer has to wait for a long time and some staff behaves unprofessionally.
Veure ofertes d'habitació
Dear Phương, Xin Chao Premier Village Phu Quoc Team would like to thank you for your recent review. We are pleased to know that you find your stay wonderful We apologize for the waiting time of our buggy service and unprofessional behavior with some of our Heartist we are trying all our best to accommodate all the request as fast as we can and we thank you for your understanding. We hope to see you again when your travel permits. Sincerely, Ms. Jubanny Ariola Guest Experience Manager
Good place with terrible services”
Terrible services. Staff not friendly.
Veure ofertes d'habitació
Dear Trung, Xin Chao Thank you for providing insight on your recent experience at Premier Village Phu Quoc Resort We regret to know that we were not able to provide you with quality service We are taking your review seriously so we certainly appreciate your feedback, kindly accept also our sincere apologies for all the shortcomings you had during your stay. Thank you again and we hope to see you again soon, Safe travel! Sincerely, Ms. Jubanny Ariola Guest Experience Manager
Fantastic stay for our honeymoon”
We booked an Ocean view Villa during our here for our honeymoon. It was fantastic staying at Premier Village. The villa is spacious, with 3 bedrooms (suitable for family) and a magnificent view over its infinity pool. The services and the food are all great! In addition to the private pool, we also enjoy the big infinity pools of the hotel, as well as the beaches with activities such as kayaking and cycling. All the staffs are very helpful and easily approachable. Our sincere thanks to the General Manager Daniel, the customer service staff Thi, the Corallo chef Pedro and other staffs as well. Will definitely come back with our family in the future. Some recommendation: if there is some free shuttle bus to/from the airport (does not need to be so frequent, maybe 2 or 3 trips per dayl, it would be more perfect.
Veure ofertes d'habitació
Xin Chao Huu, Thank you very much for taking the time to share your experience and for choosing to stay with us at Premier Village Phu Quoc Resort. We are very happy to know that you had a fantastic stay during your honeymoon and that you found the facilities, activities, services of our property and the hospitality of staff to your liking. Will let our Heartist Thi, Chef Pedro and our General Manager Mr. Daniel know that they contributed to your enjoyment. Review like this will surely boost our team to strive more excellent guest experience everyday. Hope to see you return soon Safe travels! Sincerely, Ms. Jubanny Ariola Guest Experience Manager
Overall atmospheres were great”
Overall atmospheres were great. However my villa had pretty bad smell from mold or airconditioner. Staffs were very kind.
Veure ofertes d'habitació
Dear Mr. YONGSEOK, Thank you for taking the time to share your feedback from your recent stay. we apologize for the inconvenient smell during your stay in your villa. I had share your comments to our respective department. Thank you again and we hope to see you again Sincerely, Ms. Jubanny Ariola Guest Experience Manager
Lovely stay”
Enjoyed it all
Veure ofertes d'habitació
Dear David, Thank you for your review. I am pleased to hear you enjoyed your stay and We hope to see you again soon. Sincerely, Ms. Jubanny Ariola Guest Experience Manager
Disappointed about the services of resort”
When we come resort, they said that they didn’t get information from Agoda that we will stay there at that time. So that they havenot yet ready to pickup the room... They have must take 2-3 hours to clean the room and then we can receive the room... But when we go to the room, it’s very dirty... so dispointed!!!!
Veure ofertes d'habitació
Dear Tu, We appreciate your review of your past stay at Premier Village Phu Quoc Resort managed by Accor We understand that there was a problem with your booking when you check in and as we strive to personalize each guest experience, we did all we can to accommodate you as soon as possible and we would like to apologize if it took longer than expected. We thank you again for sharing your review and we hope to see you again in the near future. Sincerely, Guest Experience Manager
A satisfying trip.”
Nice view Comfortable bed Delicious dinner of great food Friendly staff
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" Xin Chao" yeonhi Thank for your great feedback, Hope to see you again really soon Stay Safe, Joey Pham
Fantastic Resort”
Very unique and beautiful setting and facilities. The staff are well trained and helpful.
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" Xin Chao" William Thank for your great feedback, Hope to see you again really soon Stay Safe, Joey Pham
Beautiful Resort~~ But...”
Although there is no blame for such things as beautiful accommodation and natural environment, I write down my opinions on what I want to improve your customer service and what I am dissatisfied with using it. 1. Considering the relatively high cost of accommodation, it would be to nice to offer free limousine service. 2. We had a blackout notice of electricity at the resort (11 a.m. ~ 12:30 p.m.) but sent a one-sided internal web message, and we checked the message only after it was actually blackout. I can understand up to this point. But the electricity was still off at 12:30. There's no message, and only when we call again does the manager say it takes more time, but there's no power at the appointed time. The resort's kitchen facilities are induction, so we can't eat lunch and don't move to another place. After about 4 hours, the electricity was turned on. I don't think it's a matter of just saying sorry to the customer, but when I checked out, the resort didn't even mention it.
Veure ofertes d'habitació
Dear Wansoo, Thank you for taking the time to tell us about your experience at the Premier Village Phu Quoc Resort - Managed by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joey Pham
Bad services”
Disappointing with the service.
Veure ofertes d'habitació
We are sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. If you return to our area, we hope you will consider staying with us again. Best Regards, Joey