Secret Villa

Secret Villa

# 20, St. 184, Sangkat Phar Thmey III, Khan Duan Penh, Doun Penh, Phnom Penh, Cambodja
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Deluxe Extragran Secret Villa
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     Secret Villa

    Secret Villa valoracions

    8,2
    Excel·lent
    /10
    ( 384 comentaris)Veure el que han dit els hostes
    9,0
    Excepcional confort i qualitat de l'habitació

    Característiques que t'encantaran sobre Secret Villa

    • Transport públic a 590 m

    • Enllaç amb l'aeroport

    • Wifi gratis a totes les habitacions

    • Aire condicionat

    Excel·lent
    Ubicació
    8,2
    AL MAPA
    Excel·lent ubicació - al centre
    A prop
    Popular
  • Institut de Secundària Sisovath190 m
  • Bophana Center200 m
  • Centre Australià per a la Educació (ACE)290 m
  • Khmer Artisanry320 m
  • Centre Cultural Francès340 m
  • Teo + Namfah Gallery410 m
  • D.Hindley420 m
  • Wat Saravan430 m
  • Wat Koh440 m
  • Bobo490 m
  • Relació qualitat preu8,2
    Distància des del centre0.5 km
    Puntuació de la ubicació8,2
    Aeroport més a propPhnom Penh International Airport (PNH) - Cambodja
    Distància des de l'aeroport8,7 km

    Habitacions disponibles a Secret Villa

    9,0
    Excel·lent
    Confort i qualitat de l'habitació
    Executive
    Executive
    ...
    • Mida de l'habitació: 60 m²/...
    • Veure: ciutat
    • 1 llit extragran súper
    Fixa les dates per veure preus
    Apartament Familiar (Family Apartment)
    Apartament Familiar (Family Apartment)
    ...
    • Mida de l'habitació: 80 m²/...
    • Veure: jardí
    • 2 llits extragrans súper
    Fixa les dates per veure preus
    Estudi (Studio)
    Estudi (Studio)
    ...
    • Mida de l'habitació: 120 m²...
    • Veure: ciutat
    • 1 llit extragran súper
    Fixa les dates per veure preus
    Suite Familiar (Family Suite)
    Suite Familiar (Family Suite)
    ...
    • Mida de l'habitació: 65 m²/...
    • Veure: piscina
    • 2 llits extragrans súper
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    Deluxe Extragran (Deluxe King)
    Deluxe Extragran (Deluxe King)
    ...
    • Mida de l'habitació: 45 m²/...
    • Veure: piscina
    • 1 llit extragran súper
    Fixa les dates per veure preus
    Apartament (Apartment)
    Apartament (Apartment)
    ...
    • Mida de l'habitació: 80 m²/...
    • Veure: jardí
    • 1 llit individual i 1 llit ...
    Fixa les dates per veure preus
    Superior Extragran (Superior King)
    Superior Extragran (Superior King)
    ...
    • Mida de l'habitació: 50 m²/...
    • Veure: ciutat
    • 1 llit extragran súper
    Fixa les dates per veure preus
    Habitació Superior Doble  (Superior Double Room)
    Habitació Superior Doble (Superior Double Room)
    ...
    • Mida de l'habitació: 30 m²/...
    • Dutxa
    Fixa les dates per veure preus
    Two-Bedroom Apartment
    Two-Bedroom Apartment
    ...
    • Mida de l'habitació: 120 m²...
    • Dutxa
    Fixa les dates per veure preus
    Estudi (Studio)
    Estudi (Studio)
    ...
    • Mida de l'habitació: 50 m²/...
    • Dutxa
    Fixa les dates per veure preus
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    Més informació sobre Secret Villa

    Més informació sobre Secret Villa

    Descripció

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    Característiques

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    Distàncies i informació bàsica

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    Voltants de l'allotjament

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    Polítiques de l'allotjament

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    Informació útil

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    Valoracions d'hostes reals sobre Secret Villa

    Comentaris d'Agoda (384)Comentaris de Booking.com (286)
    8,2
    /
    10
    Neteja8,5
    Serveis7,6
    Ubicació8,2
    Confort i qualitat de l'habitació9,0
    Servei8,5
    Relació qualitat preu8,2
    Proporcionat per clients autèntics de Agoda
    Tots els idiomes
    Tots els tipus de viatgers (384)
    Tots els tipus d'habitació

    Mostra comentaris que continguin 

    246 comentaris d'hostes verificats
    12345
    8,4
    Excel·lent
    Elise, Regne Unit
    Parella
    Superior Extragran
    Estada d'una nit en de febrer de 2019

    Nice stay”

    Good stay with nice staff. The room was really big and the bed was super comfy. However, the aircon was not very good so it was quite hot and stuffy and there wasn’t really a proper window, so it would’ve felt a little claustrophobic staying for more than one night. The breakfast in the morning was really good and the girl serving was very sweet and patient. We didn’t use the pool but it looked nice; sheltered from sun though so not much bathing could be done. Overall, a good stay and would recommend if you really want a pool.

    Comentat el 15 de febrer 2019
    10,0
    Excepcional
    Rebecca, Xina
    Persona que viatja sola
    Executiva
    Estada de 2 nits en de febrer de 2019

    Excepcional”

    The hotel was clean and comfortable, location is very close to pub street, royal palace and the central market. The only downside is a very limited breakfast menu. I would stay here again, but I would go elsewhere for breakfast.

    Comentat el 09 de febrer 2019
    9,6
    Excepcional
    Chieu, Canadà
    Grup
    Deluxe Extragran
    Estada d'una nit en de gener de 2019

    Beautiful, spacious and quiet”

    Located in busy Phnom Penh but completely quiet inside the room this was the perfect place for our stay. The waterfront and restaurants were within walking distance, but we were far enough away from the business of it all. There is a yummy Vietnamese restaurant two doors down and some Chinese restaurants in between. Also within walking distance to some of the city's best spas. The staff are very friendly and the rooms are spacious and clean. We had a wonderful stay here and would definitely come back again.

    Comentat el 07 de febrer 2019
    9,2
    Excepcional
    yick, Hong Kong
    Persona que viatja sola
    Superior Extragran
    Estada de 2 nits en de gener de 2019

    Comfortable stay at good rate”

    This was a comfortable stay, the room is clean and very big. I travel alone with I booked a king bedroom- this seems to be the basic room type anyways. Choices for breakfast make you a good start of the day. Staffs are friendly and helpful. Location is good too, I just walked towards the Riverside. There is a lovely swimming pool I would like to swim there but a pity I didn't get enough time. This hotel is recommended

    Comentat el 05 de febrer 2019
    8,4
    Excel·lent
    NATALIE, Austràlia
    Família amb nens grans
    Suite Familiar
    Estada de 9 nits en de desembre de 2018

    Great location”

    Close to everything you need. Large rooms, air conditioning was not really adequate in two of the three rooms we booked. Also two of the three rooms had white non-backed curtains, which made the rooms very bright when the sun came up. We have stayed all over Asia and without a doubt Secret Villa have the hardest beds, went and bought mattress toppers and the beds were great after that. Also one pillow per person, when we requested another we were told we would have to pay $5 per pillow. When we checked out they advised they would waive the fee- which was kind of them. Towels were old, grey and coming apart at the seams. No one to help you with tours and not much in the bar, we drank the six beers they had on the first day and they didn't restock them for several days. Not a problem as there is a convenience store two doors down. The breakfast was great! Staff are lovely! The hotel is great, it's just the small things mentioned that could take it to the next level. Would stay again :)

    Comentat el 31 de gener 2019
    10,0
    Excepcional
    Bianca, Austràlia
    Persona que viatja sola
    Superior Extragran
    Estada de 4 nits en de gener de 2019

    An oasis!”

    This hotel is wonderful escape from the hustle and bustle of the city. Walking distance to the Royal Palace, National Museum and the waterfront. The rooms were extremely large, clean and very comfortable. The staff were very helpful and friendly, always welcoming you back to the hotel. Breakfast was delicious and made to order. Loved relaxing by the pool a great way to escape the heat.

    Comentat el 21 de gener 2019
    7,2
    Notable
    John, Regne Unit
    Persona que viatja sola
    Superior Extragran
    Estada de 2 nits en de febrer de 2019

    Overpriced”

    The hotel is in a good location. The breakfast is minimal and on the cheap. The hotel is very overpriced for what you get and I was terrified to see a large rat run through reception area several times whilst I was checking in. The receptionist joked that the rats were too big for their cats to kill.

    Comentat el 14 de febrer 2019
    9,2
    Excepcional
    Anthony, Regne Unit
    Persona que viatja sola
    Superior Extragran
    Estada d'una nit en d'octubre de 2018

    Good Choice”

    Stayed at a few hotels in Phnom Penh on this trip, but found The Secret Villa to be my favourite. Large rooms and lovely staff on reception. Didn't manage to make breakfast so cannot comment on that. Good location just off Pasteur Street (51) so not far.

    Comentat el 25 d'octubre 2018
    9,2
    Excepcional
    francesco, Austràlia
    Parella
    Superior Extragran
    Estada de 3 nits en de febrer de 2019

    Air conditioning doesn’t work very well...Still quite humid and hot in the room. I”

    If you like a hard mattress you are in luck!!

    Comentat el 20 de febrer 2019
    9,2
    Excepcional
    Rodolfo, Singapur
    Parella
    Apartament
    Estada d'una nit en de febrer de 2019

    very big rooms”

    very clean , big rooms close to royal palace. great staff service

    Comentat el 14 de febrer 2019
    10,0
    Excepcional
    Paul, Estats Units
    Parella
    Deluxe Extragran
    Estada de 3 nits en de febrer de 2019

    Excepcional”

    It's a wonderful place to stay with friendly and helpful staff it's one of our favorite places to stay in Southeast Asia.

    Comentat el 10 de febrer 2019
    6,4
    Maria, Estats Units
    Parella
    Superior Extragran
    Estada de 2 nits en de desembre de 2018

    Cute hotel, a/c did NOT work”

    The secret villa was very cute. The pool is beautiful, although, we never saw anyone in it during our stay. Our room was very large and the bed was comfortable, but the a/c unit we had in our room was far too small for the room. We went to bed sweating and woke up sweating, luckily we were only there for two nights. Other than that, the bathroom was nice - hot water and clean. The staff was very friendly and helpful. The breakfast was good - just remember it's made to order (not a buffet like other places in the area) so budget a little extra time if you're trying to catch a tour or something like that. Honestly, if the a/c would have been working or if there had been a fan - I would give this hotel a much better review, but for the price in the area because of that - it really made us want to get out of there as soon as we could.

    Comentat el 15 de gener 2019
    4,0
    Ian, Vietnam
    Persona que viatja sola
    Superior Extragran
    Estada d'una nit en de gener de 2019

    Overcharged and Refused a Refun”

    The hotel overcharged me for my room and refused to even bring the matter to Agoda. I am currently in the process of appealing this with Agoda directly (by submitting bank statements and the hotels own statement), but in the meantime, I would avoid this hotel. Their incompetence and poor management is absolutely shocking.

    Comentat el 13 de gener 2019
    4,4
    Ian, Vietnam
    Grup
    Superior Extragran
    Estada d'una nit en de desembre de 2018

    Overcharged and Refused to Change”

    I had stayed here two times before and actually had nothing bad to say previously, but things have seriously gone downhill from a management perspective. First, we asked for rooms together, which was not responded to. When we arrived we were happy to see our rooms were close but then we were told by the hotel that they gave away one of our rooms and now one of us was on another floor. Then, midway through our 2-night booking, I was asked to change rooms. Again, the hotel was specifically emailed and asked that this not be the case (as each night had been booked separately), but the hotel again did not respond and attempted to move me. After some push back they eventually relented. Finally when we were leaving the hotel changed the room rate and overcharged us by almost 20 USD. When we asked them to call and confirm with Agoda, they refused and said it was up to the customer to fix their billing mistakes. Used to love this hotel, now never again!

    Comentat el 06 de gener 2019
    8,4
    Excel·lent
    Martin, Regne Unit
    Grup
    Apartament Familiar
    Estada de 2 nits en d'agost de 2018

    Great place for a Weekend away ”

    Fantastic value for money. A lovely apartment with two huge beds and kitchen facilities. It could do with more kitchenware if you want to cook for yourself. Pool is lovely but only two sun beds. Staff are kind and helpful. Overall a great place to stay for a lovely weekend.

    Comentat el 11 d'agost 2018
    9,2
    Excepcional
    Marlies, Països Baixos
    Família amb nens grans
    Superior Extragran
    Estada de 3 nits en de juliol de 2018

    Clean, cosy hotel with enormous rooms and beds. Nice garden style lobby/pool, super friendly staff!”

    Location very good for the Royal Palace and for 2 dollars the tuktuks take you anywhere else. Small super marekt at the corner and close to nice restaurants. Great place to land after a very long international flight from Europe! Much recommended!

    Comentat el 01 d'agost 2018
    9,2
    Excepcional
    nor, Malàisia
    Persona que viatja sola
    Superior Extragran
    Estada d'una nit en de juliol de 2018

    recommended for stay”

    big room and clean. receptionist very helpful and polite.value for money.very close to halal restaurants,tuk tuk always available outside the entrance..the only need to improves is the floor..at least with tiles/carpet..other than that,all okay n happy to stay

    Comentat el 28 de juliol 2018
    8,0
    Excel·lent
    KIMBERLEE, Austràlia
    Família amb nens menuts
    Suite Familiar
    Estada de 3 nits en de juny de 2018

    Great hidden gem”

    Great hotel huge family room with interconnecting rooms and huge bathroom. Rooms were clean and tidy and pool area was lovely to cool down in. Breakfast was a la carte and very good. Lots of coffee and places to eat in surrounding blocks very close by. Also Ramdang restuarant I highly recommend is only 2 blocks away.

    Comentat el 04 de juliol 2018
    10,0
    Excepcional
    Kristine, Japó
    Família amb nens menuts
    Suite Familiar
    Estada de 2 nits en de juny de 2018

    Wonderful secret hideaway”

    This hotel is close to Royal Palace and other sites. The staff is beyond helpful. Breakfast was delicious. The rooms were big and roomy. We loved our experience and will definitely tell our friends about it and stay next time we are there.

    Comentat el 09 de juny 2018
    7,6
    Notable
    Victor
    Família amb nens menuts
    Suite Familiar
    Estada d'una nit en de febrer de 2019

    As advertised. ”

    Very nice place to stay whether it’s for family, couple or single traveller. Saw the comments and book family suite as we are 3 with kid. Room is huge. AC works great. Toilet is clean. Breakfast is alacarte menu. Enough for half of your day in Cambodia. Pool is clean. Hardly see anyone swimming but there are people sitting near by pool for drinks. The guy who check me in is pleasant and explain every bit of the house rules. Don’t see any minus point except for water pressure. U have hot water but will runs slightly warm after couple of showers after another. Will definitely book this place again. Recommended

    Comentat el 12 de febrer 2019
    12345
    Aquest allotjament agrada molt als viatgers. No deixis passar aquesta oportunitat!

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