Excel·lent 8,1
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Sobre Serenity Coast All Suite Resort

Descripció

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Característiques

Accés a Internet

  • Wi-Fi gratuït en totes les habitacions
  • Zones públiques amb Wi-Fi

Desplaçament

  • aparcament de cotxes
  • lloguer de bicicletes
  • transport hotel/aeroport

Fitnes i recreació

  • sala de jocs

Coses a fer, maneres de relaxar-se

  • centre esportiu
  • ping pong
  • piscina [exterior]
  • platja privada
  • servei de compra d'entrades
  • visites turístiques

Àpats, begudes i refrigeri

  • cafeteria
  • cuina americana
  • empolles d'aigua de cortesia
  • instal.lacions de barbacoa
  • mini bar
  • nevera
  • restaurant/restaurants
  • servei d'habitacions
  • Servei d'habitacions 24 hores

Serveis i comoditats

  • botiga/botigues
  • caixa forta
  • caixer automàtic
  • canvi de moneda
  • conserge
  • magatzem d'equipatge
  • neteja en sec
  • servei de bugaderia
  • zona de fumadors

Per als nens

  • esplai
  • habitació familiar
  • piscina [infantil]

Accés

  • ascensor
  • entrada/sortida [exprés]
  • recepció [24 hores]
  • s'admeten animals de companyia
  • seguretat [24 hores]

Idiomes Parlats

  • Català
  • Anglès
  • Alemany
  • Àrab
  • Birmà
  • Búlgar
  • Coreà
  • Croat
  • Danès
  • Eslovè
  • Espanyol
  • Estoni
  • Filipí
  • Finlandès
  • Francès
  • Grec
  • Hebreu
  • Hindi
  • Holandès
  • Hongarès
  • Indonesi
  • Italià
  • Japonès
  • Khmer
  • Lao
  • Letó
  • Lituà
  • Malai
  • Nepalí
  • Noruec
  • Polonès
  • Portuguès
  • Romanès
  • Rus
  • Singalès
  • Suec
  • Tailandès
  • Tamil
  • Turc
  • Txec
  • Ucraïnès
  • Vietnamita
  • Xinès (Cantonès)
  • Xinès (Mandarí)
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Polítiques

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Informació útil

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Comentaris recents de clients

Comentaris d'Agoda (172)
Comentaris de Booking.com (265)

Selecciona el tipus de viatgers

5,8

Excel·lent
  • Neteja 8,4
  • Serveis 7,9
  • Ubicació 7,7
  • Confort i qualitat de l'habitació 8,4
  • Servei 8,3
  • Relació qualitat preu 8,3
  • Menjar i àpats 7,3
Selecciona el tipus de viatgers
Excel·lent
de 265 comentaris
  • Neteja 8,1
  • Serveis 8,1
  • Ubicació 7,7
  • Confort i qualitat de l'habitació 8,2
  • Servei 8,4
  • Relació qualitat preu 7,8
Comentaris autèntics proporcionats per Booking
Ordenar per

7,6

SU, Malàisia
Família amb nens grans
Suite superior amb 2 dormitoris, vista sobre el mar
Estada de 4 nits en de setembre de 2016
Overall ok
Except the location wise to the Sanya downtown, others wise all ok..accommodation fully equipped with all the necessity, breakfast lots of variety and staffs are friendly as well.
Comentat el 03 d'octubre 2016
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8

GUAN, Xina
Família amb nens menuts
Suite superior amb 2 dormitoris, vista sobre el mar
Estada de 3 nits en d'abril de 2016
good value for money
the beach is just ok and not suitable for swimming. However, the hotel is located within the resident areas, if you are looking for an escape from the crowdy beaches where to relax this hotel definitely is a good choice. We have spent 3 nights for the weekend and we were quite enjoy it. We booked a two-bedroom flat, and it was amazing. Washing machine, cooking ware, a big dining table...everything made it feel like home. We will consider coming back again in the future.
Comentat el 24 de maig 2016
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9,2

Timothy, Estats Units
Família amb nens menuts
Suite superior amb 2 dormitoris, vista sobre el mar
Estada d'una nit en de maig de 2016
serene with great view, great for young families
wonderful hotel, great view of mountain with birds chirping, near a quiet bay away from the noise of other parts of Sanya. not far from shopping and restaurants (short taxi ride). Beach has some trash at times. Otherwise it's an absolutely wonderful vacation spot for young families. 2 bedroom suites have mini kitchen so you can cook in the room too.
Comentat el 03 de maig 2016
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7,6

Vivienne, Xina
Família amb nens grans
Suite de luxe amb 2 dormitoris amb vista sobre l'oceà
Estada de 3 nits en d'octubre de 2015
5 star resort area but 3 star service and facilities
It is located in a elegant bay with many other 5 star hotels. The food in the hotel is horribly expensive. There are supermarket where you can buy something but generally need to go out for food. What for?
Comentat el 25 d'abril 2016
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7

WEE, Malàisia
Família amb nens menuts
Suite amb 2 dormitoris, vista sobre l'oceà
Estada de 4 nits en de novembre de 2015
Average
Location, staff, type of room
Pleasant. Abit overated, should be a 4-star hotel instead of 5 due to limited facilities and services provided. There's still room to improve such as breakfast etc.
Comentat el 17 de novembre 2015
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7

shau, Regne Unit
Família amb nens menuts
Suite amb 2 dormitoris, vista sobre l'oceà
Estada de 3 nits en d'abril de 2015
Want a relaxing, stress-free stay? Stay elsewhere.
Room, shuttle service to beach, pool
We were pleasantly surprised by the standard of this hotel, as we don't expect too much when travelling in China. The suite was very spacious and as we were travelling with young kids, it was great to be able to put them in bed early, while the adults chilled-out in the living room. Unfortunately, there was a massive error on the hotel's part during check-in and check-out and these are the experiences we'll remember when we think back to this hotel. My husband and I arrived at midnight to check -in, as my sis and her kids hadn't landed in Sanya yet. We were told that they couldn't find our booking, despite me having all the necessary vouchers and confirmations from Agoda. After abt 40 mins, they found the booking. Their admin department had on their records that we were checking in in August ! (it was April). They said that they'd upgrade our suite for the inconvenience caused, at which point I had to inform them that the suite I had actually booked was better than the upgrade they were offering. The next suite up from ours would be a three-bedroom, but they were not willing to upgrade us to that one. So in the end, no gesture of apology was actually made for their error. On the day of check-out, my sis spoke to someone at reception and arranged for us all to check out late. It was arranged that my husband and I would check-out at 6pm and pay half day rate for the late check out. At 5:55pm, we went to check out and they tried to charge us the full day rate! We spent 30 mins trying to resolve this dispute and in the end we had to leave as we were catching a flight. We paid the half rate as I refused to let them take the full amount off my credit card. The staff we encountered throughout our stay were very friendly, but they don't seem to be very capable and aren't trained well. They also don't seem to communicate very well amongst them. In china, go for a hotel that's part of a chain. I imagine they'll be better trained at handling issues.
Comentat el 03 de novembre 2015
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7,7

MING, Hong Kong
Família amb nens grans
Suite familiar amb 2 dormitoris
Estada de 2 nits en d'agost de 2015
Superb view
Location, cleanliness, price
Comentat el 25 d'agost 2015
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9,3

LAY, Singapur
Família amb nens menuts
Suite familiar amb 2 dormitoris
Estada de 2 nits en de novembre de 2014
Good environment
Nice view, nice environment and nice swimming pool
Stayed there for 2 days. Was given high floor with the front door facing mountain and balcony seeing the swimming pool, the surrounding and partial sea view. Room was cleaned and proper equip with kitchen facilities except detergentto buy for a small fee. Washing machine was also provided together with drying rack. Really enjoyed the convenience and not having dirty and smelly clothing in the luggage. Staff are really friendly and nice, helping us by providing where can we eat out of the hotel, where to buy fruits and etc. They also provide servives using golf buggy to ferry customer to the nearby beach. Nice sand but the weather is rather hot on end November. Near the resort has places of interest which the resort shuttle bus can drive you down as well as to downtown. Would be best if they provide this services drive up to resort from places of interest. Breakfast is great, having variety of choices but would suggest to go down early. Will stay at this resort again next time we come here for a visit.
Comentat el 19 d'agost 2015
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8,7

grace, Estats Units
Família amb nens menuts
Suite familiar amb 2 dormitoris
Estada de 6 nits en de juliol de 2015
Good place for family
Cheap breakfast, friendly staffs, clean private beach
I choose this hotel because they had kitchen. I have 3 kids and we were staying for 6 days 5 nights. Room was clean and a bit humid but with AC, that was no problem. They only had very few staffs who spoke English. Beach is 3 min golf cart ride distance. It's private beach that they share with Intercontinental, which is owned by same company. Private beach was really nice since there were crew who were picking up trash all the time. Sand is a bit coarse. It's not fine white sand and there were many rocks and jelly fish. My oldest got stung by jelly fish but not a big deal for our family. There are few restaurant and bar with nice beach view. It's American price with 15% surcharge. We went on the last week of July. Temperature was never over 90. There were very few people, like 10 or less, at the beach during the day. I guess Chinese people don't like the sun that much. They usually come out around 5pm so it was very nice for our family who loves the sun. We got breakfast with $6 more. It's buffet style with Chinese and western cuisine. It was pretty good. I would recommend this place to people or family who likes to just relax at the quiet, not so crowded beach. If you want busy crowded place or place for party, this is not for you. :)
Comentat el 07 d'agost 2015
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8,7

Patience, Zimbabwe
Família amb nens menuts
Suite familiar amb 2 dormitoris
Estada de 2 nits en de juliol de 2015
Very good stay
The food, the help from staff especially Alina, she was excellent. Close to some conviience shops.
Our stay was very good and memorable.
Comentat el 03 d'agost 2015
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