Serenity Villa Hotel Hanoi Hanoi Vietnam - Ofertes d'hotels amb els MILLORS DESCOMPTES EN LÍNIA
Serenity Villa Hotel Hanoi
Serenity Villa Hotel Hanoi
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Deluxe Doble o 2 llits - Habitació Serenity Villa Hotel Hanoi
Deluxe Doble o 2 llits - Habitació
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Vista interior Serenity Villa Hotel Hanoi
Vista interior
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Bany Serenity Villa Hotel Hanoi
Bany
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Entrada Serenity Villa Hotel Hanoi
Entrada
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AL MAPA Serenity Villa Hotel Hanoi
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Excel·lent
Ubicació
8,8
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Serenity Villa Hotel Hanoi

Excel·lent ubicació
Allotja't al centre de Hanoi - Què hi ha a prop?
Té alguna pregunta per a Serenity Villa Hotel Hanoi?
Excel·lent
Basada en 128 comentarisVeure el que han dit els hostes
8,5
  • Transport públic a 930 m

  • Enllaç amb l'aeroport

  • Canvi de divisa

  • Cor de la ciutat

Opcions d'habitació
9,0
Excel·lent
Confort i qualitat de l'habitació
Suite Familiar (Family Suite)
Suite Familiar (Family Suite)
...
  • Veure: ciutat
  • 30 m²/323 ft²
  • 1 llit individual i 1 llit ...
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Suite Executiva Extragran (Executive King Suite)
Suite Executiva Extragran (Executive King Suite)
...
  • Veure: ciutat
  • 30 m²/323 ft²
  • 1 llit extragran
Fixa les dates per veure preus
Habitació de luxe amb llit de matrimoni o 2 llits individuals amb vista sobre la ciutat (Deluxe Double Or Twin City View)
Habitació de luxe amb llit de matrimoni o 2 llits individuals amb vista sobre la ciutat (Deluxe Double Or Twin City View)
...
  • Veure: ciutat
  • 25 m²/269 ft²
  • 1 llit extragran
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Suite Júnior (Junior Suite)
Suite Júnior (Junior Suite)
...
  • Veure: ciutat
  • 30 m²/323 ft²
  • 1 llit extragran
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Deluxe Doble o 2 llits (Deluxe Double or Twin)
Deluxe Doble o 2 llits (Deluxe Double or Twin)
...
  • Veure: ciutat
  • 18 m²/194 ft²
  • 1 llit extragran
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Family Suite Shared Bed
Family Suite Shared Bed
...
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    Suite Júnior (Junior Suite)
    Suite Júnior (Junior Suite)
    ...
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      Suite Familiar (Family Suite)
      Suite Familiar (Family Suite)
      ...
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        Habitació Deluxe (Deluxe Room)
        Habitació Deluxe (Deluxe Room)
        ...
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          Suite
          Suite
          ...
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            Comentaris recents de clients

            Comentaris d'Agoda (128)Comentaris de Booking.com (1674)
            Selecciona el tipus de viatgers
            Neteja8,6
            Serveis7,6
            Ubicació8,8
            Confort i qualitat de l'habitació9,0
            Servei9,0
            Relació qualitat preu8,6
            Proporcionat per clients autèntics de Agoda
            Ordenar per
            103 comentaris d'hostes verificats
            12345
            10,0
            Excepcional
            Jorge, Xile
            Parella
            Habitació de luxe amb llit de matrimoni o 2 llits individuals amb vista sobre la ciutat
            Estada d'una nit en de novembre de 2015
            servicio y actitud extraordinarios”
            limpieza, servicio y limpieza
            Servicio extraordinario. Tienen la mejor actitud y trato imaginables hacia sus clientes en todo respecto. service. También operan como agencia de viajes e hicieron nuestra estancia en Hanoi muy fácil. Organizaron nuestros viajes a Sapa y Halong Bay, cursos de cocina, taxis, etc. No dudan en facilitarte early check in o check out si tienen disponibilidad de dormitorios, como hicieron con nosotros al volver de Sapa muy temprano, cuando incluso nos dieron desayuno gratis. operate as travel agency and made our stance in Hanoi really easy, organizing our trips to Halong Bay and Sapa. Estando allá fue el cumpleaños de mi esposa y le regalaron una torta de sorpresa para celebrarla, entre otros detalles. El último día nos invitaron a comer con ellos comida tradicional y fue extraordinario. La ubicación es perfecta, las habitaciones son grandes, limpias y cómodas. Lo recomiendo totalmente.
            Comentat el 16 de novembre 2015
            8,8
            Excel·lent
            Hannah, Estats Units
            Parella
            Suite Júnior
            Estada de 3 nits en de maig de 2018
            Excel·lent”
            All good. Great location. Clean and quiet. Good breakfast.
            Comentat el 16 de maig 2018
            8,0
            Excel·lent
            Melanie, Austràlia
            Parella
            Deluxe Doble o 2 llits
            Estada de 2 nits en de març de 2018
            Staff were great but you can hear the sound from other rooms and iff the street. Breakfast was avera”
            Location is awesome and staff were great. Communication at times wasn't the greatest. Booked a 2 nights to Sapa through the hotel. Were told to take a small bag, not realising if you plan to trek to homestay you carry your bag down with you. We bought a smaller bag then realised they should have said backpack! Had to try and put everything we were using into our camera bags and had to leave a lot of things back at hotel we stayed at on the first night 😣 Noise from the street and room next door kept us awake both nights we stayed. It made going to Sapa a little harder.
            Comentat el 23 de març 2018
            6,4
            Dana, Estats Units
            Persona que viatja sola
            Deluxe Doble o 2 llits
            Estada de 3 nits en de febrer de 2018
            Not as nice as the photos”
            "Upgraded" us to a top floor room which did have a lovely view. However, the room was in poor condition, windows didn't seal properly, the door didn't close all the way, and the room was freezing cold. We asked for extra blankets and received one for two beds. The breakfast was poor. There are mattresses and other housekeeping items piled in hallyways and on the stairs. The worst part of the place was the insanely loud noise the elevator makes all day and night. Overheard one other guest complaining to the front desk about it. When I mentioned my issue with the room being unlivably cold at check-out the desk agent directed me not to leave a review if it wasn't going to be a positive one because they didn't want their rating to go down. Unethical much? Location is excellent and the staff were very polite. Bottom line though, for the price you can definitely do better.
            Comentat el 08 de febrer 2018
            2,0
            Thomas, Vietnam
            Persona que viatja sola
            Deluxe Doble o 2 llits
            Estada d'una nit en de novembre de 2017
            Paid, but no room”
            I booked and paid before, however when I arrived at Serenity they didn't have a free room. After longer time they organised a room in another hotel, which was not good at all. I cannot was anything about the quality of the rooms in Serenity, but confirm before you come if they really have a room for you.
            Comentat el 17 de novembre 2017
            6,0
            Dave, Regne Unit
            Parella
            Deluxe Doble o 2 llits
            Estada de 2 nits en de setembre de 2017
            Overbooked”
            They overbooked so we didnt get to stay. They booked us another place, but it had no windows and was genrally not as nice. I also believe that their rooms were cheaper.
            Comentat el 02 d'octubre 2017
            4,8
            Loc, Vietnam
            Parella
            Habitació de luxe amb llit de matrimoni o 2 llits individuals amb vista sobre la ciutat
            Estada d'una nit en de setembre de 2017
            don' book here”
            Never book here. I booked a room on Agoda, but when i arrived, they said the room was being repaired and suggested moving us to another hotel of the same system. What the damn lies! This is the way they use to cheat customers.
            Comentat el 25 de setembre 2017
            6,8
            Chana, Vietnam
            Parella
            Deluxe Doble o 2 llits
            Estada d'una nit en d'agost de 2017
            Hotel not really good ”
            They were fully booked but they did not inform with guest or the other partners (online booking website). And then when we came, they decided to move us to another hotel far to the old quarter (at Chau Long street). This another hotel was new, but it had some smelly and very noisy (because the Housekeeper brought their children to work).
            Comentat el 20 d'agost 2017
            8,0
            Excel·lent
            Hoang, Vietnam
            Persona que viatja sola
            Deluxe Doble o 2 llits
            Estada d'una nit en de febrer de 2017
            good location”
            good location, good staff, the rooms are clean
            Comentat el 10 de juliol 2017
            9,6
            Excepcional
            Hope, Regne Unit
            Parella
            Deluxe Doble o 2 llits
            Estada de 2 nits en d'abril de 2017
            Amazing hotel ”
            The staff make this place, they're so attentive and helpful, we got a little map and shown ideas of places to go on arrival. We were very lucky and got ungraded to a suite which was beautiful and spacious - The bed was so cosy and wifi worked really well. Breakfast was a small buffet with an option to have something cooked from a menu. We would 100% reccomend and stay here again.
            Comentat el 24 d'abril 2017
            4,8
            Nick, Regne Unit
            Grup
            Deluxe Doble o 2 llits
            Estada de 4 nits en de febrer de 2017
            Worse than last time”
            This hotel is quiet, but it's got worse since the last time I stayed (a year ago). The wifi is patchy, the staff are different (esp. at breakfast, where they seemed more concerned with having a conversation than actually doing their job and helping guests), and everything feels a little tired. It is in a good(ish) location, but there are other hotels in the vicinity that I'll be staying at when I'm back in Hanoi (better value for money).
            Comentat el 15 de març 2017
            6,8
            chun, Taiwan
            Persona que viatja sola
            Deluxe Doble o 2 llits
            Estada d'una nit en de febrer de 2017
            Comfortable”
            Good
            Comentat el 03 de febrer 2017
            6,8
            , Corea del Sud
            Parella
            Deluxe Doble o 2 llits
            Estada d'una nit en de gener de 2017
            Dark room”
            Too dark so cant reading a book
            Comentat el 27 de gener 2017
            7,6
            Notable
            Carrie, Estats Units
            Parella
            Suite Júnior
            Estada de 2 nits en de gener de 2017
            Good Hotel in Old Quarter”
            My husband and I typically stay at luxury properties, but decided that's not how we wanted to experience Asia this time. This hotel is right in the center of Old Quarter (absolute madness), but down a slightly more quiet side alley. I wouldn't say there's anything particularly fancy about the property, but it serves its purpose, and the staff was fabulous! Friendly, accommodating, etc. Breakfast was great as well, ask for a menu as there are made to order options in addition to the buffet (I had pho every morning and my husband had eggs). Overall I'd recommend.
            Comentat el 21 de gener 2017
            8,0
            Excel·lent
            S, Estats Units
            Família amb nens menuts
            Deluxe Doble o 2 llits
            Estada de 7 nits en de desembre de 2016
            Great location”
            The two biggest strengths of this hotel are the location and the staff, particularly the lady (manager?) at the front desk - who sets a very high bar for customer service. We loved being able to walk through the Old Quarter from here. The hotel is very conveniently located from some great street-food places in Hanoi.
            Comentat el 08 de gener 2017
            10,0
            Excepcional
            Brandon, Estats Units
            Persona que viatja sola
            Deluxe Doble o 2 llits
            Estada d'una nit en de desembre de 2016
            Great experience”
            The hotel is very quiet, on the end of a sort of alleyway. Very beautiful though and just a couple minute walk to the main road where my taxi dropped and picked me up at. The staff was very welcoming and spoke great English. The room was just as nice as the photos and the view from my window on the 8th floor was really nice. Hot water in the very clean bathroom and quiet AC. Really no complaints at all. I didn't try room service but the breakfast was pretty good. I highly recommend this hotel and will come here again with family in the future.
            Comentat el 25 de desembre 2016
            8,0
            Excel·lent
            Caitlyn, Austràlia
            Parella
            Deluxe Doble o 2 llits
            Estada de 3 nits en de novembre de 2016
            Nice couple of days”
            we had a rough start here. arrived after a 3 day cruise of Halong bay very tired and ready to check in. arrived at hotel and the lovely lady at reception sat us down and chatted for around half an hour about what to do and where to go etc, only to be told after that the room we had booked and paid for was unavailable due to plumbing issues (6 rooms affected) and they offered to relocate us to another hotel. this had happened to us with a different hotel a week before and the "better hotel" we were relocated to was bad, so at hearing this we were quite unhappy as we were very tired and had a bad experience. we picked this hotel for its location (right on backpacker alley and in the middle of old quarter) and did not want to be relocated. we asked if they had any other rooms available and we were happy to pay more, we just wanted go stay there. after ten minutes of convincing they allowed us to stay in a family room at no extra charge, which we appreciate, but the fact this option was not offered earlier and was a struggle to achieve, is really the only negative. the room was clean and very well furnished. beds comfy and clean, TV and aircon work well. hot water is very good and staff are lovely and happy to help. we also used the private car service to the airport for $15usd which was a nice change from erratic taxi drivers. overall a nice stay but some issues at the start
            Comentat el 22 de novembre 2016
            8,0
            Excel·lent
            Younglae, Corea del Sud
            Persona que viatja sola
            Deluxe Doble o 2 llits
            Estada de 4 nits en de novembre de 2016
            Good location”
            Great location nearby St. Joseph cathedral but not easy to find. 3 minutes to Hoan Kiem lake. Staffs are nice and really helpful.
            Comentat el 19 de novembre 2016
            10,0
            Excepcional
            Ximena, Colòmbia
            Parella
            Deluxe Doble o 2 llits
            Estada d'una nit en de novembre de 2016
            Amazing service”
            It is surprisingly clean, tidy and comfortable for the price you pay. Moreover, the customer service is outstanding. Do not hesitate to book.
            Comentat el 08 de novembre 2016
            7,2
            Notable
            Vu, Canadà
            Viatger de negocis
            Deluxe Doble o 2 llits
            Estada de 5 nits en de setembre de 2016
            Great hotel except for smelly bathroom”
            Great location; breakfast with ample of choices. Bathroom is ok except for unbearable smell of sewage gas (seems to be the norm).
            Comentat el 20 de setembre 2016
            12345
            Aquest allotjament agrada molt als viatgers. No deixis passar aquesta oportunitat!

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