Shangri-La Hotel Hangzhou
2017

Shangri-La Hotel Hangzhou

78 Beishan Road, West Lake District - West Lake Scenic Area, Hangzhou, Xina, 310007
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    Comentaris dels hostes

    8,1
    Excel·lent
    /10
    ( 465 comentaris)Veure el que han dit els hostes
    8,2
    Excel·lent neteja

    El més destacat de l'allotjament

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    Aquest allotjament està molt sol·licitat!Última reserva fa 2 hores | Hi ha 9 viatgers mirant aquest allotjament ara mateix
    Excepcional
    Ubicació
    9,0
    AL MAPA
    Excepcional ubicació - a A 2,16 kilòmetres del centre
    A prop
    Popular
  • Yue Fei Mausoleum (Tomb of Yuefei)20 m
  • Qiu Jin's Tomb260 m
  • Museu Provincial de Zhejiang290 m
  • Xiling Seal Art Society410 m
  • Lotus en la Brisa en el Pati Tort430 m
  • Quyuanfenghe450 m
  • Gu Shan (Solitary Hill)540 m
  • El Temple de Yue Fei650 m
  • Alba de Primavera a la Calzada Su770 m
  • Duan Bridge770 m
  • Relació qualitat preu7,5
    Distància des del centre3 km
    Puntuació de la ubicació9,0
    Aeroport més a propHangzhou Xiaoshan International Airport (HGH)
    Distància des de l'aeroport28,4 km
    Opcions d'habitació
    8,0
    Molt bona
    Confort i qualitat de l'habitació
    Lakeside Gardenview Room
    Lakeside Gardenview Room
    ...
    • Mida de l'habitació: 36 m²/...
    • Veure: jardí
    • 2 llits individuals o 1 lli...
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    Executive Suite
    Executive Suite
    ...
    • Mida de l'habitació: 72 m²/...
    • Balcó/terrassa
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    Horizon Lakeside Twin Bed Room
    Horizon Lakeside Twin Bed Room
    ...
    • Mida de l'habitació: 36 m²/...
    • Balcó/terrassa
    • 2 llits individuals
    Fixa les dates per veure preus
    Horizon Lakeside Gardenview Room
    Horizon Lakeside Gardenview Room
    ...
    • Mida de l'habitació: 37 m²/...
    • Veure: jardí
    • 1 llit extragran
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    Horizon Lakeside King Bed Room
    Horizon Lakeside King Bed Room
    ...
    • Mida de l'habitació: 36 m²/...
    • Balcó/terrassa
    • 1 llit extragran súper
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    Habitació amb vista al turó Horitzó (Horizon Hill View Room)
    Habitació amb vista al turó Horitzó (Horizon Hill View Room)
    ...
    • Mida de l'habitació: 37 m²/...
    • Veure: muntanya
    • 1 llit extragran
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    Suite with Lake View
    Suite with Lake View
    ...
    • Mida de l'habitació: 72 m²/...
    • Dutxa i bany
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    Habitació Superior amb vista sobre la muntanya (Superior Mountain View Room)
    Habitació Superior amb vista sobre la muntanya (Superior Mountain View Room)
    ...
    • Mida de l'habitació: 36 m²/...
    • Veure: muntanya
    • 2 llits individuals o 1 lli...
    Fixa les dates per veure preus
    Hill view Twin Bed Room
    Hill view Twin Bed Room
    ...
    • Mida de l'habitació: 36 m²/...
    • Dutxa i bany
    • 2 llits individuals
    Fixa les dates per veure preus
    Vista sobre el llac (Lake View)
    Vista sobre el llac (Lake View)
    ...
    • Mida de l'habitació: 37 m²/...
    • Veure: llac
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    Més informació sobre Shangri-La Hotel Hangzhou

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    Avís important

    Effective from January 10, 2019, the East Wing of the property will be closed for an enhancement project. The rest of the property is unaffected and will operate as usual. Please contact the property for more details.

    Comentaris recents de clients

    Comentaris d'Agoda (465)Comentaris de Booking.com (472)
    8,1
    /
    10
    Neteja8,2
    Serveis7,6
    Ubicació9,0
    Confort i qualitat de l'habitació8,0
    Servei8,2
    Relació qualitat preu7,5
    Proporcionat per clients autèntics de Agoda
    Tots els idiomes
    Tots els tipus de viatgers (465)
    Tots els tipus d'habitació

    Mostra comentaris que continguin 

    334 comentaris d'hostes verificats
    12345
    9,2
    Excepcional
    Siew, Malàisia
    Persona que viatja sola
    Estada d'una nit en de maig de 2018
    West Lake right at the door step, perfect stay for the lake show”
    Second stay. Though it is housed in a historical building, it is clean and the old furniture is well kept, some may not like it, some like me find it nostalgic. Was a little scared at first as it is an old building, but it turned out ok, comfortable sleep. The bed and the silky smooth bed sheet are to my liking. The location is subjective. Located at the quieter side of the lake (means not walking distance to the city centre) with the West Lake right at the hotel door step (just cross the road and tada). One thing to note, it is not easy to get a cab as the West Lake area is always avoided by the cab drivers due to the crazy jam, and it is not near to any subway station but a bus station. Hence, it is not ideal for those who want to explore different parts of Hangzhou as one will have to rely heavily on bus or cab which prone to crazy jam. However, it is perfect for those who want to hang around and chill at the scenic lake area (the lake is really big with many pockets of gardens and sceneries) and for the West Lake impression show at night. After the show, can just walk back to the hotel in minutes without having to beat the crowd to get a cab, it will be a life savior especially during the rainy season.
    Comentat el 20 de febrer 2019
    9,6
    Excepcional
    Han, Estats Units
    Persona que viatja sola
    Habitació Superior amb vista sobre la muntanya
    Estada d'una nit en de juliol de 2017
    Excepcional”
    walking distance to the West Lake and restaurants, the hotel has 2 wings (at least), so make sure to find out which wing you are staying before hopping into a taxi. Breakfast has quite a variety and decent. Staff was friendly and helpful.
    Comentat el 08 de juny 2018
    Dear guest, thank you for your recent stay at Shangri-La hotel Hangzhou. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon. Yours truly
    Resposta 08 de juny 2018
    Shangri-La Hotel Hangzhou
    10,0
    Excepcional
    Azharul, Bangla Desh
    Família amb nens menuts
    Horizon Lakeside Gardenview Room
    Estada de 2 nits en de març de 2018
    Lovely memorable stay with my daughter”
    Hangzhou is very Romantic city and Shangri-La Hotel in Hangzhou west lake scenic area perfectly arranged our stay in harmony with the nature. My daughter, and uncle stayed there three days and enjoyed the environment so much in its Horizon Club. It was my second stay there. Shangri-La Hotel in Hangzhou is very natural, peaceful, calm and the people in there are so so so friendly, represents unique China and her hospitality very accurately. There is nothing to be worried about. Great Buffet breakfast, Dinner we enjoyed. Great Cafe, Chinese Restaurants, European style restaurants, west lake boat ride, bank even night life all are in close distance. We definitely want to visit Hangzhou Shangri-La Hotel again.
    Comentat el 19 de març 2018
    Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely,
    Resposta 15 de maig 2018
    Shangri-La Hotel Hangzhou
    8,0
    Excel·lent
    Jenny, Singapur
    Parella
    Habitació Superior amb vista sobre la muntanya
    Estada de 2 nits en de gener de 2019
    An old clean hotel”
    The hotel is early 2000 style hotel. A bit out of date room but they are renovating the east wing. I was staying in west wing.
    Comentat el 21 de gener 2019
    10,0
    Excepcional
    FAITH, Malàisia
    Grup
    Habitació Superior amb vista sobre la muntanya
    Estada de 3 nits en de desembre de 2016
    Decent hotel to stay”
    Initially we chose this hotel because we were thinking of the show Impression of Xihu which is directly opposite the hotel. We only found out that the show is usually closed from December to March. Along the Beishan road are all ancient villas turned hotel/gallery. I found out later Xin Xin Hotel has a story to tell and is so much nicer. Shangri-la has very worn out furnitures which I would have expected better for the brand name. The staffs are generally very courteous and professional.
    Comentat el 25 de desembre 2016
    Dear Guest, Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We look forward to welcoming you back to Shangri-La Hotel Hangzhou soon. Your sincerely
    Resposta 15 de maig 2018
    Shangri-La Hotel Hangzhou
    9,0
    Excepcional
    Xin, Xina
    Família amb nens grans
    Habitació Superior amb vista sobre la muntanya
    Estada d'una nit en d'agost de 2014
    Not as satisfactory”
    Location, Service, Food
    I spent the night at Shangri-la with my parents this time while the room was awful comparing to the last several times i stayed as a business traveler, in the same type of room. There are no hair dryer in the room, or even free instant coffee in the mini bar.
    Comentat el 23 d'agost 2014
    Dear Guest, I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou. Yours truly.
    Resposta 15 de maig 2018
    Shangri-La Hotel Hangzhou
    5,2
    Monica, Singapur
    Grup
    Habitació Superior amb vista sobre la muntanya
    Estada de 3 nits en d'abril de 2018
    Suficient”
    location next to the lake was nice, but because of the lack of good signages, taxis have a real problem finding their way to the hotel. There is also a very strong smell of cigarettes in the rooms. It must have been a lovely hotel decades ago, sadly it really needs to be re-furbished again.
    Comentat el 26 d'agost 2018
    5,6
    Lye, Singapur
    Persona que viatja sola
    Habitació Superior amb vista sobre la muntanya
    Estada d'una nit en d'agost de 2018
    Suficient”
    A stone throw away from the lake. Not recommended to stay over during weekend due to noise, crowd and horrible traffic jam. Service provided by staff are unprofessional and lacking in awareness. Facilities (swimming pool, jacuzzi, sauna) are distant away from the hotel block. Breakfast is only satisfactory and the services provided in the cafe are no more than a 2 stars hostel can provide. Room was big despite being old and shabby design. Bottom line: Never have high expectation for this Shangri-La Hangzhou as compared to other countries'
    Comentat el 21 d'agost 2018
    9,2
    Excepcional
    Lee, Malàisia
    Família amb nens menuts
    Habitació Superior amb vista sobre la muntanya
    Estada de 2 nits en de desembre de 2018
    Excepcional”
    Excellent location of the total and brilliant service particularly from Mr Sky Shao, who is committed and very helpful to arrange high speed train tickets to Shanghai.
    Comentat el 24 de desembre 2018
    8,0
    Excel·lent
    HENRY, Indonèsia
    Viatger de negocis
    Habitació Superior amb vista sobre la muntanya
    Estada d'una nit en de desembre de 2018
    Holiday ”
    Hotel location is good and quitely
    Comentat el 11 de desembre 2018
    6,8
    kit, Hong Kong
    Viatger de negocis
    Habitació Superior amb vista sobre la muntanya
    Estada d'una nit en de setembre de 2018
    too old”
    we prefer to stay in Mid-Town Shangri-la more if in Hangzhou
    Comentat el 26 de setembre 2018
    8,8
    Excel·lent
    Kwok, Hong Kong
    Parella
    Habitació Superior amb vista sobre la muntanya
    Estada de 2 nits en d'octubre de 2017
    Wonderful staff”
    The staff of the hotel, whether drivers, front desk, concierge etc., had a wonderful service attitude, suggesting excellent staff training. Very convenient location for travellers who wish to take a stroll on the shore of West Lake. But a bit far from the Hangzhou East high-speed train station, as the traffic jam in the city is bad. Beware of a small number of mountain-facing rooms on the first floor - unpleasant view of pipes and drains. We asked for a room change which was quickly accepted.
    Comentat el 15 de novembre 2017
    Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely.
    Resposta 15 de maig 2018
    Shangri-La Hotel Hangzhou
    4,7
    Yuen, Estats Units
    Viatger de negocis
    Habitació Superior amb vista sobre la muntanya
    Estada d'una nit en de març de 2016
    The Worst Shangrila ever ”
    Location
    The Shangri-la in Hangzhou was recommended by a few people so I was really looking forward to the visit. It is the worst one that I have been to. The service was terrible, the room old and the food sub-par. I would not come back.
    Comentat el 21 de març 2016
    Dear Guest, I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou. Yours truly.
    Resposta 15 de maig 2018
    Shangri-La Hotel Hangzhou
    8,0
    Excel·lent
    A, Singapur
    Persona que viatja sola
    Habitació Superior amb vista sobre la muntanya
    Estada de 4 nits en de febrer de 2016
    Old World Charm next to the Westlake”
    Shangri-La is like a grand old lady oozing old world charm, and its location literally next to the Westlake is ideal for exploring that part of Hangzhou, including the LongJing tea plantations, LingYinSi Temple and the Botanical Gardens. If you plan to visit the malls or HeFang Street for shopping, that is easily a taxi ride away.
    Comentat el 16 de febrer 2016
    Dear Guest, Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We look forward to welcoming you back to Shangri-La Hotel Hangzhou soon. Your sincerely
    Resposta 15 de maig 2018
    Shangri-La Hotel Hangzhou
    9,0
    Excepcional
    Graeme, Austràlia
    Parella
    Estada de 2 nits en de setembre de 2015
    Best location in Hangzhou”
    location, location, location
    This hotel is in the best place to see almost all the best sites of Hangzhou within walking distance. There are 2 lake walks, evening show, shops and famous restaurants. It is a little old and tired in some places but staff are helpful and if you more interested in the lake than the city then this is the place to be.
    Comentat el 19 d'octubre 2015
    Dear Guest, Thank you for sharing your experience at Shangri-la Hotel HangZhou We are delighted that you enjoyed our Shangri-la hospitality and exceptional dining options. We look forward to welcome you back to our hotel soon. Yours sincerely.
    Resposta 15 de maig 2018
    Shangri-La Hotel Hangzhou
    8,0
    Excel·lent
    David, Singapur
    Família amb nens menuts
    Lakeside Gardenview Room
    Estada de 3 nits en de juliol de 2015
    Bar is very disappointing. It is is not Shangri la”
    The rooms, the service and the organisation.
    Overall it was good. But the bar was very disappointing. It is not The Bar that Shangri La is famous for worldwide. The food was also disappointing which like i have said, nit the Shang standard i would expect.
    Comentat el 23 de juliol 2015
    Dear Guest, I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou. Yours truly.
    Resposta 15 de maig 2018
    Shangri-La Hotel Hangzhou
    10,0
    Excepcional
    wang, Xina
    Grup
    Lakeside Gardenview Room
    Estada de 3 nits en d'abril de 2015
    Perfect location and good service”
    perfect location, good service and nice food
    Travel with my parents in Hangzhou and stayed in Shangri-La for 3 days, the hotel located nearby the west lake and only need 3 minutes walk to get there. Its perfect location will help you avoid finding a taxi in the gold vacation week.
    Comentat el 04 de maig 2015
    Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely.
    Resposta 15 de maig 2018
    Shangri-La Hotel Hangzhou
    9,3
    Excepcional
    Cayleh, Malàisia
    Persona que viatja sola
    Lakeside Gardenview Room
    Estada de 2 nits en de novembre de 2014
    Good stay”
    Good service etiquette, knowledgable staff to advise us how to get ourselves started in getting around Hangzhou, great location
    A pleasant stay and good experience in the hotel. We checked in during wee hours in the morning and was upgraded to lake view room. Thumbs up. The location is great as it is situated at the West Lake, walking distance to some of the attractions. There is a bus stop (called xin xin fan dian) located just outside the hotel, very convenient for public transport with good frequency level and reasonable bus fare to travel around Hangzhou (Remember to always prepare several RMB 1.00 with you before boarding). Did i mention there is a unique Starbucks hidden at Zhusu Yuan (Zhusu Garden)? Yes! If u r an avid lover, this is not to be missed. We will stay in Shangri-la again next time when we go to Hangzhou!! :)
    Comentat el 23 de novembre 2014
    Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely.
    Resposta 15 de maig 2018
    Shangri-La Hotel Hangzhou
    6,3
    May-yi, Estats Units
    Persona que viatja sola
    Estada d'una nit en de juny de 2014
    A passe hotel that needs a renovation soon!”
    1) Location 2) Lake View 3) Garden
    While the location is great - just a few minutes from the famous show - West Lake Impression - and the hotel is tucked away in lushes and greens, the interior really needs a major upgrade soon! The hotel feels like a hotel in passé with decoration styles and senses from the 1980s or 90s. Having said that, the rooms are spacious and lake views quite nice if one doesn't mind a bit of old-fashioned interior!
    Comentat el 22 de novembre 2014
    Dear Guest, I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou. Yours truly.
    Resposta 15 de maig 2018
    Shangri-La Hotel Hangzhou
    9,3
    Excepcional
    han, Xina
    Família amb nens menuts
    Estada d'una nit en de juliol de 2014
    Excellent stay”
    location, big room, garden
    The hotel is one of the oldest five star hotel in Hangzhou, maybe even China. Room is neat, facilities are good and the garden is well landscaped. Lucky upgrade to bigger room with lake view. Nice stay. Recommended!
    Comentat el 16 d'octubre 2014
    Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely.
    Resposta 15 de maig 2018
    Shangri-La Hotel Hangzhou
    12345
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    |Excel·lent 8,1
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