Sunway Hotel
Sunway Hotel
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Ubicació
Notable
7,5
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S'ha eliminat dels favorits
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Basada en 284 comentarisVeure el que han dit els hostes
7,9
El 90% el recomanaria als seus amics
  • Enllaç amb l'aeroport

  • Wifi gratis a totes les habitacions

  • Canvi de divisa

  • Sauna

Opcions d'habitació
7,8
Molt bona
Confort i qualitat de l'habitació
Habitació Quàdruple ‒ Per a 4 persones (Quadruple Room for 4 People)
Habitació Quàdruple ‒ Per a 4 persones (Quadruple Room for 4 People)
...
  • Veure: sense vistes
  • 52 m²/560 ft²
  • 1 llit extragran
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Habitació de 2 llits amb vista a la ciutat (Twin Room with City View)
Habitació de 2 llits amb vista a la ciutat (Twin Room with City View)
...
  • 25 m²/269 ft²
  • Accés al saló-bar executiu
  • 2 llits individuals
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Habitació Club Deluxe amb llit extragran (Club Deluxe King)
Habitació Club Deluxe amb llit extragran (Club Deluxe King)
...
  • Veure: ciutat
  • 25 m²/269 ft²
  • 1 llit extragran
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Habitació doble o de 2 llits de luxe (Double Or Twin Deluxe)
Habitació doble o de 2 llits de luxe (Double Or Twin Deluxe)
...
  • 34 m²/366 ft²
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Club Superior Room Twin
Club Superior Room Twin
...
  • Veure: sense vistes
  • 25 m²/269 ft²
  • 2 llits individuals
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Habitació Premium ‒ No fumadors (Premium Room - Non-Smoking)
Habitació Premium ‒ No fumadors (Premium Room - Non-Smoking)
...
  • Veure: ciutat
  • 33 m²/355 ft²
  • 2 llits individuals o 1 lli...
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Habitació Doble (Double Room)
Habitació Doble (Double Room)
...
  • 25 m²/269 ft²
  • Accés al saló-bar executiu
  • 1 llit extragran
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Habitació 2 llits (Twin Room)
Habitació 2 llits (Twin Room)
...
  • 25 m²/269 ft²
  • Accés al saló-bar executiu
  • 2 llits individuals
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Deluxe Club 2 llits (Club Deluxe Twin)
Deluxe Club 2 llits (Club Deluxe Twin)
...
  • Veure: ciutat
  • 25 m²/269 ft²
  • 2 llits individuals
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Doble 1 O 2 Llits Club (Double Or Twin Club)
Doble 1 O 2 Llits Club (Double Or Twin Club)
...
  • 26 m²/280 ft²
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Comentaris recents de clients

Comentaris d'Agoda (284)Comentaris de Booking.com (93)
Selecciona el tipus de viatgers
Neteja8,2
Serveis8,0
Ubicació7,5
Confort i qualitat de l'habitació7,8
Servei8,2
Relació qualitat preu8,0
Proporcionat per clients autèntics de Agoda
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Tipus d'habitació
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Habitació Club Deluxe amb llit extragran
Habitació Superior Club Doble
Habitació Premium ‒ No fumadors
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160 comentaris d'hostes verificats
12345
8,0
MATIAS, Argentina
Parella
Estada d'una nit en d'octubre de 2012
Ubicacion aceptable, no es 4 estrellas”
Desayuno
Excelente atencion del staff. Se puede ir caminando hasta el barrio antiguo. Es difícil encontrar cosas buenas para comprar, pero es divertido de recorrer y perderse por sus pequeñas calles. Es divertido aprender a cruzar las calles, solo hace falta determinación y valor. Lo recomiendo al hotel, pero solo a un preciomrazonable.
Comentat el 14 d'octubre 2012
8,7
Luciano, Espanya
Viatger de negocis
Club Superior Room Twin
Estada de 3 nits en de juny de 2010
Hotel Bueno”
Buen desayuno,gente amable.
A media hora andando al centro,pero un paseo.
El Hotel estaba muy bien,el desayuno perfecto.Lo malo es que le falta piscina (si hace calor biene de maravilla) y hasta el lago-casco antiguo esta un poco lejos,pero tampoco hay mucho donde elegir en esa zona.Por la noche de vuelta al hotel poca gente en la calle,mi opinion es que no vaya solo nadie.Yo volveria de nuevo.
Comentat el 07 de juny 2010
4,8
Su, Malàisia
Grup
Habitació Superior Club Doble
Estada d'una nit en d'abril de 2018
My friends and I sensed that there was spirit/ghost in the rooms at level 10. We couldn't sleep whole night.
Comentat el 17 d'abril 2018
Dear Su, Thank you for your feedback after staying at Sunway Hotel Hanoi. We are very sorry that your experience had caused you anxiety and created a perception that your room has a ghost. Please be assured that many guests have stayed in that room and no such feedback was received. Once again, we are very sorry for this inconvenient experience and we hope you will give another chance for atonement. Lastly, we hope this will not preclude your future support for Sunway Hotel Hanoi. Kind regards, The Sunway Hotel Hanoi Management Team.
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Sunway Hotel
8,4
Tam, Austràlia
Família amb nens grans
Club Elite Deluxe Double or Twin Room
Estada de 3 nits en d'abril de 2018
Good experience ”
Great breakfast & professional front-desk
Comentat el 16 d'abril 2018
Dear Tam, We are grateful to read that you had an overall enjoyable every stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our breakfast and our staffs as it is what we strive for every day. We thank you very much for your ongoing supports and we look forward to the pleasure of welcoming you back again soon. Kind regards, The Sunway Hotel Hanoi Management Team.
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Sunway Hotel
8,8
yongkian, Malàisia
Viatger de negocis
Habitació Superior Club Doble
Estada d'una nit en de desembre de 2017
Good Location”
Breakfast is good. Location is Good
Comentat el 15 de gener 2018
Dear yongkian, Thank you for great comment for Sunway Hotel Hanoi. It is a pleasure to have you staying with us. We highly appreciate your nice feedback and we hope to see you again! Kind regards, The Sunway Hotel Hanoi Management Team.
Resposta 16 de gener 2018
Sunway Hotel
7,6
LEONG, Malàisia
Parella
Habitació 2 llits
Estada de 4 nits en de desembre de 2017
Great Hotel and kind staff”
Stayed at the Hotel for 4 nights during our last visit to Hanoi. Staff very supportive and friendly. We have no problems visiting the Hanoi Central Old Quarters. Would highly recommend for future stay.
Comentat el 03 de gener 2018
Dear LEONG, Thank you for sharing your experience after your recent stay at Sunway Hotel Hanoi. We are grateful to read that you had an overall enjoyable stay in our hotel. Your compliment on our staff service is highly appreciated. We thank you very much for your recomendation and look forward to the pleasure of welcoming you back again soon. Kind regards, The Sunway Hotel Hanoi Management Team.
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Sunway Hotel
7,2
sanghun, Corea del Sud
Persona que viatja sola
Club Elite Deluxe Double or Twin Room
Estada d'una nit en de novembre de 2017
good”
have breakfast very good
Comentat el 26 de desembre 2017
Dear sanghun, Thank you for taking the time to tell us about your experience at the Sunway Hotel Hanoi. It was a pleasure to have you stay with us. If at any time you have a suggestion or there is anything we can do to make your next visit more memorable , please let us know. Once again we thank you for your collaboration and we hope to see you again soon With warm regards, The Sunway Hotel Hanoi Management Team..
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Sunway Hotel
8,4
Peng, Malàisia
Viatger de negocis
Club Superior Room Twin
Estada d'una nit en de desembre de 2017
Business Trip”
For me overall is great, wi-fi is fast, friendly staff, perfect facilities, good pressure shower and etc. The only thing I cant tolerate is dust! The moment i step into the room, i keep sneezing. Bedsheets and carpets are clearly full of dust maybe as a result of previous renovation?
Comentat el 24 de desembre 2017
Dear Peng, We would like to extend our gratitude for giving your time to share your experience in Sunway Hotel Hanoi. All your kind comments are certainly flattering and we are extremely happy that you appreciate our service and the "wi-fi is fast, friendly staff, perfect facilities, good pressure shower"... On the other hand, we truly regret to learn that our room cleanness did not meet your expectation. Let me express my sincerest apologize for any inconvenience caused.Please rest assured that your comments have been communicated to our Executive Housekeeper and Housekeeping Department so that they can look in this further and action immediately. Thank you for sharing your feedback. We hope to warmly welcome you back to the hotel for a more satisfactory stay. Kind regards, The Sunway Hotel Hanoi Management Team.
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Sunway Hotel
10,0
PHAM, Vietnam
Parella
Estada de 5 nits en d'octubre de 2017
Greetings from Sunway Hotel Hanoi”
The place is well located, rooms are good and staff are well behaved. Some good restaurant choices are available nearby.
Comentat el 20 de desembre 2017
Dear PHAM, It is gratifying to receive the wonderful feedback on your pleasant experience at Sunway Hotel Hanoi. Thank you very much for your kind recommendation on our location, room and staffs. Rest assured that your compliments will be shared with the rest of the team to serve as motivation for the continued pursuit for excellence. Again, thank you for sharing your experience and we look forward to welcome you again soon. Kind regards, The Sunway Hotel Hanoi Management Team.
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Sunway Hotel
6,0
YOUNG, Corea del Sud
Viatger de negocis
Habitació Doble o 2 llits
Estada de 2 nits en de desembre de 2017
Just.... SO..SO...”
So...So.........
Comentat el 14 de desembre 2017
Dear YOUNG, Thank you for sharing your experience after your recent stay at Sunway Hotel Hanoi. I take a great concern referring to your comment on your feedback. I sincerely apologize for any inconvenience caused. May I invite you to contact me for further details of your negative experience so we could investigate deeply to continue our improvement? Thank you again for sharing your experience, and we hope to have an opportunity to show ourselves in a better light on some other future occasion. Kind regards, Jolie Ho (Ms). Personal Assistant to General Manager
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Sunway Hotel
9,6
Devinder, Malàisia
Viatger de negocis
Habitació Deluxe
Estada d'una nit en de desembre de 2017
Excepcional”
Friendly and helpful staff,
Comentat el 08 de desembre 2017
Dear Devinder, Thank you very much for your great compliments on your memorable stay at Sunway Hotel Hanoi and especially, for this great review We hope you continue to find Sunway properties wherever you travel With warm regards, The Sunway Hotel Hanoi Management Team
Resposta 15 de desembre 2017
Sunway Hotel
6,8
Seong, Malàisia
Viatger de negocis
Habitació Premium ‒ No fumadors
Estada de 2 nits en d'octubre de 2017
Good but old hotel”
Suggest to changes the woolen blanket, too much dust and dirty, felt uncomfortable when stay in the room.
Comentat el 02 de desembre 2017
Dear Seong, Thank you so much for taking time to share your recent experience at Sunway Hotel Hanoi. It is with regret to hear that your recent stay did not entirely live up to your expectations and thank you for bringing your comments to our attention.We greatly appreciate your feedback as such information is vital for us to achieve the standards of service that we strive for. Please rest assured that your comments have been communicated to our Hotel Management Team so that they in turn can address these matters via our Hotel Quality Continuous Improvement Program and action immediately. We are sorry to hear that we disappointed you on this occasion during your stay and hope that you will give us a second chance to restore your confidence in us on a future visit to Hanoi. With best regards, The Sunway Hotel Hanoi Management Team
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Sunway Hotel
8,4
Phoebe, Vietnam
Persona que viatja sola
Estada d'una nit en de setembre de 2017
Amazing!”
Good location, fabulous lobby, elegant and clean rooms, friendly staff, awesome breakfast. Love my stay!
Comentat el 02 de novembre 2017
Dear Phoebe, On behalf of Sunway Hotel Hanoi team, we thank you very much for your great review about our hotel. I am so happy you enjoyed our hotel from the "Good location, fabulous lobby, elegant and clean rooms, friendly staff, awesome breakfast" Phoebe, thank you again for sharing your comment and please contact us for your next visit for another great experience in Hanoi with Sunway Hotel Hanoi, soon With warm regards, The Sunway Hotel Hanoi Management Team.
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Sunway Hotel
10,0
MALIGA, Malàisia
Família amb nens menuts
Estada d'una nit en d'octubre de 2017
Excellent ”
I love this hotel and especially Mr,Victor the duty manager assist all our needs I wil recommend to my clients n my frends stay in Sunway when they have trip to hanoi ! Excellent !
Comentat el 20 d'octubre 2017
Dear MALIGA, We thank you so much for having chosen Sunway Hotel Hanoi for your stay recently I am glad you enjoyed your stay with us and the hotel facilities and services were up to your expectation. Moreover, the personalized service from our outstanding associate - Victor had made your stay a memorable one. I have shared your great compliments with Victor personally MALIGA, we are all looking forwards to welcoming you back soon to Hanoi With warm regards, The Sunway Hotel Hanoi Management Team.
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Sunway Hotel
8,4
Sort, Singapur
Viatger de negocis
Club Superior Room Twin
Estada d'una nit en de juliol de 2017
Excel·lent”
I recently was in Hanoi on a business trip and had the opportunity of staying at this property. Location is good and so are the support staff. Good restaurant with laid breakfast added up to the peace of mind. Rooms were spacious and good toilet.
Comentat el 19 d'octubre 2017
Dear Sort, Thank you for having spent time shared your recent stay experience at Sunway Hotel Hanoi and we are glad you found our hotel quality and overall facilities were up to your expectations. Sort, we look forwards to having you back to Hanoi for another memorable stay with us Wishing you a relaxing evening With warm regards, The Sunway Hotel Hanoi Management Team.
Resposta 19 d'octubre 2017
Sunway Hotel
6,0
Thanh, Vietnam
Parella
Estada de 2 nits en d'octubre de 2017
very good hotel”
very good hotel
Comentat el 17 d'octubre 2017
Dear Thanh, We would like to extend our gratitude for giving your time to share your experience in Sunway Hotel Hanoi.All your kind comments are certainly flattering and we are extremely happy that you appreciate our hotel as "very good hotel". On the other hand, we take a great concern referring to your rating score. May I invite you to contact me for further details of your negative experience so we could investigate deeply to continue our improvement? Thank you again for sharing your experience, and we hope to have an opportunity to show ourselves in a better light on some other future occasion. Kind regards, Ho Thi Luu Ly, Jolie (Ms) Personal Assistant to General Manager SUNWAY HOTEL HANOI
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Sunway Hotel
9,2
FERNANDO, Sri Lanka
Persona que viatja sola
Estada de 2 nits en d'octubre de 2017
Excepcional”
Very quite and clean hotel with well trained staff . This is my third visit
Comentat el 10 d'octubre 2017
Dear FERNANDO, Thank you very much for you loyalty and especially this great review about Sunway Hotel Hanoi. We always endeavour our best to make sure our guests have the best experience while staying with us and it is a great reward to read that our service delighted you. I have already shared your kind comments with our Ambassadors and they were also thrilled by your warm words. We hope to have the pleasure of seeing you again soon for your next stay. Kind regards, The Sunway Hotel Hanoi Management Team.
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Sunway Hotel
9,2
FERNANDO, Sri Lanka
Persona que viatja sola
Estada d'una nit en de setembre de 2017
Excepcional”
Very good hotel with well supported staff. Rooms were fantastic
Comentat el 02 d'octubre 2017
Dear FERNANDO, Thank you very much for your great compliments on your memorable stay at Sunway Hotel Hanoi and especially, for this great review We hope you continue to find Sunway properties wherever you travel With warm regards, The Sunway Hotel Hanoi Management Team
Resposta 03 d'octubre 2017
Sunway Hotel
10,0
PHAM, Vietnam
Viatger de negocis
Estada de 2 nits en de juny de 2017
Solid Hotel - decent value”
Only stayed one night but enjoyed our stay. We did not have a very good view though. Perhaps ask for a room with a view.
Comentat el 18 de setembre 2017
Dear PHAM, Thank you very much for your great compliments on your memorable stay at Sunway Hotel Hanoi and especially, for this great review. And we have already noted your preference about the room with a view for the better arrangement for the next stay. We hope you continue to find Sunway properties wherever you travel With warm regards, The Sunway Hotel Management Team
Resposta 20 de setembre 2017
Sunway Hotel
10,0
PHAM, Vietnam
Viatger de negocis
Estada de 2 nits en de setembre de 2017
Nice Hotel & Great Service”
After few days i transferred another hotel. Weather was cold and room was very cold too. Check in time i said that i might extend my stay but at the last day they said we are fully book. I did not surprised because basically i did not like this hotel. I just stayed because i paid in advance.
Comentat el 18 de setembre 2017
Dear PHAM, We would like to extend our gratitude for giving your time to share your experience in Sunway Hotel Hanoi. We look forwards to welcoming you back to our hotel in the not far distant future if your travels bring you back to Hanoi With best regards, The Sunway Hotel Hanoi Management Team
Resposta 20 de setembre 2017
Sunway Hotel
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