Enjoyable in summer time. Liked Rooftop bar & its night view. Specially I liked pool & steam sauna”

General facilities are pretty ok. But it is not that so good. Value wise, it was fine. Only morning buffet is too boring. I stayed for 6 night 7 days. Even 1 momth back I stayed 4 night 5 days. Yet, food was pretty boring.

Notable”

Affordable room's rate, but the hotel's design may be a little old. Generally, everything is fine.

Nice place... Good people”

I have stayed multiple times in this hotel and every time I have been extremely satisfied. Place is nice, clean and comfortable. Staff is very polite and very non intruding. Food is good. Price is reasonable.

Very good location”

Grand five star hotel, good food, beautifully maintained. Great roof top restaurant with polite staffs. Drawback: Old and in pathetic condition sofa in the room. Shower mixer not working properly. Even after opening both taps (hot & cold), for a few seconds water from shower was either very hot or cold. It was repeating intermittently.

Great Hospitality ”

This hotel is situated at very strategic location and well connected to Airport and Railways. Hospitality from staff is extremely good with all facilities. Variety in Breakfast and quality awesome. Need to be cost economical on few transportation system like transfer to International airport, which is extremely expensive. Guests from hotel have to search for economical transportation and this does lead to issues. Hotel Management should take this feedback seriously and make it more convenient.

Notable”

Great Value for money. Very close to the airport. Does have an old feel to it. Wish the bar was better.

GST Invoice”

The hotel refused to issue GST invoice despite confirming over phone before the booking that the invoice will be issued.

Excel·lent”

The staff at the boulevard restaurant was average.

Good location”

Good location but sometime prices r high

Good hotel”

Good location and good silent pleasant stay

Great hotel and variety of food especially breakfast choices . Exclusive breakfast of Vindhya delic”

Hospitality and room comfort was great. Neatness and attitude of staff very good. Location is also very strategic. Overall, good value for money. However, need to be more prompt on confirmation of reservation while extending the stay and not linger on

Near airport, Value for money”

It was good. However there were few issues like a) At reception and check-in counter - staff is less so it took long time b) The gentleman at check-in counter allotted wrong room, which was later changed to another room (smocking) and again changed to third room. The location and hotel is good value for money, I stay in this hotel quite regularly and almost every time I face check-in issue. Over all god hotel to stay.

comfortable stay. Excellent room and facilities.”

It was comfortable stay. I have staying in this hotel on regular basis. Proximity to Airport and Business Center like BKC makes life comfortable specially when you are travelling for business purpose.

Levely and friendly staff with 7 star service”

Very friendly staff and excellent room service. Excellent for business traveller. Every need for business traveller the staff will served within a minute. The location and road are not good due to non facility of the government

Perfect location. Amazing staff. Terrific food. Only down side was below part noise insulation. ”

Food at The Boulevard was terrific. We had South of Vindhyas on our mind as well but couldn't make it as we had little time on hand. Staff at the hotel is very courteous and well trained. So much so that I still remember names of some people - Rehman from Boulevard, Leslie who helped me with digital key problem and Ashok the house keeping staff. Only issue I see is bad sound insulation. Maybe we were staying at the older wing of the hotel and the new part maybe better. But in my room I could hear noises from the lobby, upper and adjacent rooms. Btw I passed by Mr Kamat during my stay but wasn't sure if it was him. Later I asked a manager to confirm. He was with some other guests and I was pleased to see how much he cared for his guests.

Guest Signature ”

I had a guest at your hotel Orchid. Unfortunately, the Tax invoice did not have the signature of the guest at the time of check out. I am told by your staff that if payment is done electronically, the signature of the guest will not show on the invoice. The reason for requesting for a Tax invoice is for the purpose of Audit. Hence; make sure that the guest signs before check out. Overall: Hotel and Service was GOOD.

Misleading Photos on Agoda”

This is a small hotel, down a side road in a run down wasteland area. It is very old & tired. When we arrived there was no furniture in the lobby. Later after my observation some appeared. No towels in the room. When they were delivered they were old & worn out. The price of this hotel on Agoda was 500% more expensive that on Trivago, which we only found after paying the hotel as they demanded full payment at check in. I never felt safe here and left early.

Spacious rooms and excellent service ”

Rooms and spacious with a decent sized sitting area . Check-in and checkout were easy and handled very professionally. The guys at the front desk. Kaplak, farhan, Nadeem and sagar are all very helpful. We stayed for 9 nights and had 2 adjacent rooms . Room we’re thoroughly cleaned and -Emelia, the House keeping supervisor was very courteous and would provide extra towels and toiletries whenever we needed Finally Orchid has 4 restaurants which expectional food in line with what you can expect at any Kamath restaurant around the world . We were allowed to have breakfast at 2 restaurants so always had a variety . South of The Vindhayas is a great restaurant to visit even if you are not staying there . It provides and South Indian Style cuisine in a sit down buffet style . All and all a very good vacation experience

Not worth the money ”

Had only few hours for transit, probably they gave us the worst hotel room, aircon was so loud, and lights were not working properly, just very bad experience, only good point is the free ride to the domestic airport next day.

The staff was courteous was very courteous and food tasty especially the South Indian delicacies. ”

The proximity to the airport helped. Staff and their hospitality was par excellence. Food was tasty too. Some dishes were expensive. Considering the weather of Mumbai in mind and that the hotel is mostly carpeted, the housekeeping should pay more attention to smell of dampness in the bathrooms. It would be good if a few frangrance dispensers are placed in bathrooms too. Rest all was very good.