The Shiv Vilas Resort

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Notable
Basada en 41 comentarisVeure el que han dit els hostes
7,8
The Shiv Vilas Resort
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Habitació Elegant - Room plan
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Vestíbul
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Vestíbul
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centre esportiu
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AL MAPA
Ubicació
6,7
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  • Wi-Fi gratuït en totes les habitacions

  • canvi de moneda

  • sauna

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Opcions d'habitació
8,8
Excel·lent
Confort i qualitat de l'habitació
Suite Maharaja (Maharaja Suite)
...
  • Veure: natura
  • 66 m²/710 ft²
  • 1 llit doble
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Suite de luxe I (Luxury Suite I)
...
  • Veure: natura
  • 70 m²/753 ft²
  • 2 llits individuals o 1 lli...
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Habitació Elit (Elite Room)
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  • Veure: natura
  • 79 m²/850 ft²
  • 1 llit doble
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Suite de luxe amb llit tipus king (Luxury King Suite)
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  • 70 m²/753 ft²
  • habitacions per a no fumado...
  • 1 llit extragran
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Habitació Elegant (Elegant Room)
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  • Veure: jardí
  • 33 m²/355 ft²
  • 1 llit gran
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Suite Regal (Regal Suite)
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  • Veure: natura
  • 70 m²/753 ft²
  • 1 llit extragran
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Suite Regent (Regent Suite)
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  • Veure: natura
  • 66 m²/710 ft²
  • 1 llit doble
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Comentaris recents de clients

Comentaris d'Agoda (41)Comentaris de Booking.com (59)
Selecciona el tipus de viatgers
Neteja8,6
Serveis7,3
Ubicació6,7
Confort i qualitat de l'habitació8,8
Servei8,4
Relació qualitat preu7,4
Proporcionat per clients autèntics de Agoda
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Tipus d'habitació
Habitació Elit
Suite Regent
Habitació Elegant
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32 comentaris d'hostes verificats
12
2,4
maria, Mèxic
Grup
Habitació Elegant
Estada de 2 nits en de novembre de 2017
No lo recomiendo”
El hotel por fuera parece muy lindo, pero a mí me pareció muy sucio la comida muy mala, los meseros fatales, no lo recomiendo para nada. Muy lejos además.
Comentat el 04 d'abril 2018
4,0
Anna, Índia
Grup
Habitació Elegant
Estada d'una nit en de febrer de 2018
Faulty Towers”
Although the hotel advertisers it has a bar they do not have a lic to serve alcohol so not gin and tonic at the end of the day. When we asked about this we were told this was due to a new government rule, being 500 meters from the main highway. I live in India and this was removed may months before so in fact the management had not issue lying to who he thought was a complete tourist. Breakfast was served downstairs in a room with not one window despite there being a lovely dining room upstairs overlooking the pool. No coffee or tea and the food was less than average. The shower if you are older is impossible to get in and out of and the stream of water is very poor. The bed is simply outright uncomfortable. I strongly suggest trying another hotel. I would not recommend this hotel nor would I stay again.
Comentat el 01 d'abril 2018
9,2
Jayesh, Regne Unit
Persona que viatja sola
Habitació Elegant
Estada de 3 nits en de març de 2018
A very beautiful hotel ( palace) with a relax atmosphere ”
The hotel is located about 50 mins drive from the airport, 20 mins drive from Jaipur city and 10 mins to the amer fort. This was a palace and converted to a hotel but still keeping the atmosphere and decor of a palace, you feel like you are royalty. Although my room was small iam sure you can get larger room, you get what you pay for. I would recommend this hotel for those who prefer a quiet atmosphere without the hustle and bustle of a busy hotel, very peaceful.
Comentat el 12 de març 2018
9,2
AJAY, Kènia
Parella
Habitació Elegant
Estada de 2 nits en de març de 2018
Excepcional”
Have to stay to believe the hospitality and service offered right from the General Manager to the security personnel. Fantastic venue for events. Dinning room needs an uplift.
Comentat el 09 de març 2018
8,8
sanapala, Índia
Família amb nens menuts
Habitació Elit
Estada d'una nit en de març de 2018
womderful place to stay”
must stay its worth staying in this , very peacefull and beautiful
Comentat el 08 de març 2018
9,6
Gaurav, Índia
Família amb nens menuts
Habitació Elegant
Estada d'una nit en de febrer de 2018
Great place for affordable luxury”
This place is awesome. It's built as palace and you will get that feel as soon as you enter it. From welcome to lobby to interiors to staff. It's lobby is huge and one of the attractions. At every place in hotel you will feel grand royal luxury. Staff is very polite and helpful. They took extra efforts to make us comfortable. On request we were allowed to drop luggage few days early and also allowed late check-out. Rooms also have one of the best interiors and clean. All staff provided personal attention and even provided exclusive tour of property. Food was also great and restaurant staff even prepared items not on menu on request. There was live ghazal performance at restaurant for dinner and live piano performance almost whole day in Lobby. It's a palace and gives you perfect feel of royalty.
Comentat el 25 de febrer 2018
9,2
MANISH, Índia
Parella
Habitació Elegant
Estada de 2 nits en de gener de 2018
Excepcional”
VISITED ON 25 TH OF JAN -18 AMAZING PROPERTY EXCELLENT LOCATION AND ABOVE ALL STAFF WAS VERY HELPFUL FOOD WAS DELIRIOUS SPECIAL THANK BHAGAT SINGH -CHEF -- WHO SERVE THE BEST COUSIN ON OUR STAY
Comentat el 31 de gener 2018
8,4
Vikrant, Índia
Grup
Habitació Elit
Estada de 2 nits en de gener de 2018
Opulent”
A grand property done in palatial style,tastefully decorated,with courteous and engaged staff.
Comentat el 30 de gener 2018
6,4
robert, Austràlia
Família amb nens grans
Habitació Elegant
Estada d'una nit en de desembre de 2017
3star international standards for rooms”
The property is currently under construction Plywood boarding up hallway ends Various Faults in rooms to numerous to mention. Rooms do not match images on the website We did get an upgrade for one of our rooms But cut our stay short due to Indian wedding event outside our window. Lot’s of noise people in hallways making noise till 3 am
Comentat el 04 de desembre 2017
Dear Mr. Robert, Greetings from Shiv Vilas Resorts, Jaipur!!! Thank you so much for your review. We have noted all the points you have mentioned. We would like to inform you sir that it was a wedding season in India during your stay and we had back to back weddings scheduled during your travel dates. Even our hotel was on a sold out stage, we managed to give you a free Upgrade to a suite room. Believe us that it is rarest occasion that we fall short of guest expectation. Your feedback is much appreciated and it is being taken seriously and put to good use in our Endeavour to provide the highest standards of care and service to our guests. I do hope that in time you will allow us the opportunity to make amends and restore your faith in Shiv Vilas. Thanks and regards, Chacko Mammen Kannanmalil General Manager
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The Shiv Vilas Resort
4,8
Rimson, Índia
Parella
Habitació Elegant
Estada d'una nit en de novembre de 2017
Isolated Location with old Facility”
Isolated Location. Hotel big with very less guests. Imagine a big palace just with you only and another pair of guest only(atleast from what we see). Good for those people who want to disconnect and stay in a room. No spa or other facilities in the hotel. The sheets were dusty and the toiletries we're reused. The staff are courteous and helpful.
Comentat el 16 de novembre 2017
Dear Mr. Rimsan Paul, Greetings from Shiv Vilas Resorts!!! Thank you for taking the time to share your comments on Agoda. It is with regret I read that we fell short to meet your expectation during your stay. I have taken note of the concerns you have made and I am so sorry your visit fell short of your expectations. Believe us that it is rarest occasion that we fall short of guest expectation. Your feedback is much appreciated and it is being taken seriously and put to good use in our Endeavour to provide the highest standards of care and service to our guests. I do hope that in time you will allow us the opportunity to make amends and restore your faith in Shiv Vilas. Thanks and regards, Chacko Mammen Kannanmalil General Manager
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The Shiv Vilas Resort
3,2
SIMON, Espanya
Parella
Habitació Elit
Estada de 6 nits en d'octubre de 2017
DO NOT BOOK - INDIAN WEDDINGS ONLY!!!”
Positive - Good looking fake heritage building Negative - This is an Indian wedding facility and non wedding guests, (of which there are very few), are viewed as a nuisance. Impossible to relax by the pool as workmen cutting wood at the poolside, building work and many workman walking past with rubbish all in preparation for the next wedding. There is only one restaurant where a minimum wait of 40 minutes is the norm, (six people in total to feed), to receive mediocre food that is if it arrives at all. It is the only place where we were ill on our months tour of India which questions the hygiene in the kitchen. The website is untrue stating there is a bar - There is not as it is not allowed by law. It also states there are three restaurants - They exist but are not used. The General Manager says they need to decide if they just have weddings as it is difficult to look after non wedding guests. However he sees nothing wrong in mis-selling the property and facilities!!! We cut short our stay and moved to another hotel. Any good reviews are likely wedding guests.
Comentat el 10 de novembre 2017
Dear Mr. Simon, Greetings from Shiv Vilas Resorts, Jaipur!!! We would like to inform you sir that it was a wedding season in India during your stay and we had back to back weddings scheduled during your travel dates. We would like to inform you sir that we do have 4 Restaurants and a Bar. During your travel dates, the other three restaurants were booked for the wedding guests and One restaurant was operational for the FIT guests. Also regarding the Bar, As per the guidelines of Supreme court of India, All the hotels which are 500 meters along the highway can not serve Alcohal. We need to follow the law of our country. You had booked your stay for 06 Nights and stayed with us for 03 Nights. It was a non refundable booking but we helped you get refund from Agoda for other three nights which you did not stayed. Believe us that it is rarest occasion that we fall short of guest expectation. Thanks and regards, Chacko Mammen Kannanmalil General Manager
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The Shiv Vilas Resort
4,4
Meeshaa, Índia
Família amb nens menuts
Habitació Elit
Estada d'una nit en d'octubre de 2017
Stay home dan going here”
Terrible food. Highly priced if u compare with facilities. Vry vry bad food . We ended up checking out in one day. No games!! No clean pool!! Nothing to explore in prop
Comentat el 23 d'octubre 2017
Dear Meesha Singh, Greetings from Shiv Vilas Resorts!!! Thank you for taking the time to share your comments on Agoda. It is with regret I read that we fell short to meet your expectation during your stay. We would like to inform you that we are a Luxury award winning Resort and our guests love us for what we offer irrespective of the price. Regarding the price, our guests find value for money with the services and inclusions we offer. May be you booked a wrong hotel for your stay. You should have booked a Business class hotel. Thanks and regards, Chacko Mammen Kannanmalil General Manager
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The Shiv Vilas Resort
8,0
sandeep, Austràlia
Parella
Habitació Elit
Estada de 2 nits en d'octubre de 2017
Notable”
can hdo with a steam room
Comentat el 13 d'octubre 2017
3,2
Kenny, Índia
Parella
Habitació Elegant
Estada d'una nit en d'octubre de 2017
Not worth a dime”
Worst ever Not only dirty but also broken bathroom Worst location(it's not in Jaipur, more than 20km away) It's not a palace but just a cheap fake No need to mention their poor breakfast Jaipur was nice city but only one big defect of my weekend trip
Comentat el 09 d'octubre 2017
9,2
SATYA, Índia
Grup
Habitació Elegant
Estada de 2 nits en d'agost de 2017
Service Beyond Compare”
The courteous staff there make good everything that you can ask for! Awesome!
Comentat el 29 d'agost 2017
9,2
anurag, Índia
Família amb nens menuts
Habitació Elegant
Estada d'una nit en d'agost de 2017
Memorable”
The staff really gave us a royal welcome with garland & welcome drink. The property is very well maintained, the swimming pool is clean & in the night it looks totally mesmerizing with very good lighting.
Comentat el 17 d'agost 2017
8,8
JEONGHYEON, Índia
Parella
Habitació Elegant
Estada de 2 nits en d'abril de 2017
Excel·lent”
The overall service was excellent. However, it is far from the major tourist attractions and has not operated several restaurants and spas in the resort.
Comentat el 17 d'abril 2017
Dear Mr. Jeonghyeon, Greetings from Shiv Vilas, Jaipur!!! Thank you so much for your review and liking our services & offerings. We hope to host you again in near future. Thanks and regards Ravi Kumar
Resposta 13 de maig 2017
The Shiv Vilas Resort
2,0
Harish, Estats Units
Viatger de negocis
Habitació Elegant
Estada de 2 nits en de gener de 2017
Cheap Knockoff”
Cheap Knockoff
Comentat el 02 de febrer 2017
Dear Mr. Harish, Thank you for taking the time to share your review. It is with regret I read that we fell short to meet your expectation during your stay. I have taken note of the concerns you have made and I am so sorry your visit fell short of your expectations. Believe us that it is rarest occasion that we fall short of guest expectation. Your feedback is much appreciated and it is being taken seriously and put to good use in our Endeavour to provide the highest standards of care and service to our guests. I do hope that in time you will allow us the opportunity to make amends and restore your faith in Shiv Vilas. Thanks and regards, Ravi Kumar
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The Shiv Vilas Resort
9,6
Hiran, Índia
Parella
Habitació Elegant
Estada de 2 nits en de gener de 2017
The best ever experience”
We had chosen shiv vilas to celebrate our 10 th anniversary, 1. We were given a room with a good view. 2. Complete cleanliness. 3. Highly courteous staff. 4. They arranged a surprise for us on our anniversary, a precious gift and decorated our room. 5. Delicious meals. 6. Again very courteous staff. Thank you Mr. Nagpal and team.
Comentat el 28 de gener 2017
10,0
Digvijay, Regne Unit
Família amb nens menuts
Habitació Elit
Estada de 3 nits en d'octubre de 2016
The best experience I had at a hotel,the staff was so friendly and helpful,the food was amazing”
A wonderful experience,would recommend it to everyone,I had a wonderful time
Comentat el 27 d'octubre 2016
Dear Mr. Digvijay, Namaskar & Greetings from Shiv Vilas, Jaipur! Thank you for choosing to stay at Shiv Vilas, Jaipur and sparing time to share your review on Trip Advisor. I hope that you had a pleasant journey back home. We are delighted to note that you have enjoyed our services and offerings. I & My team @ Shiv Vilas, Jaipur aim to surpass our guest’s expectations and nothing make us happier than a confirmation that we are meeting this goal through comments such as yours. It was pleasure to host you and we trust you will give us another opportunity to be of service to you in the not too distant future. Your kind words of appreciation has been a great source of inspiration for our team and has motivated them to serve better thus ensuring our guests take back fond memories. Looking forward to the pleasure of welcoming you back at our hotel. Warm regards, Santanu Bhattacharjee General Manager
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The Shiv Vilas Resort
12
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