Buena ubicación”

Es muy tranquilo y la zona de playa privada es preciosa y muy limpia. Te recogen y te llevan al aeropuerto cuando llegas y cuando te vas gratis. La habitación es grande, pero con un colchón tan duro que resulta imposible descansar, y el baño necesita una buena reforma. El desayuno es variado si eres asiático, pero sino lo tienes crudo. El zumo no es natural, de fruta sólo había piña y sandía, café y pan con mermelada o mantequilla. Ni yogur, ni cereales ni nada dulce. El personal de recepción no habla inglés y no es nada pero nada atento. Sólo había una chica muy amable en atención al cliente que chapurreaba un poco de inglés y te atendía muy bien. En general creo que el hotel es caro para lo que ofrece, pero no he estado en otros de la zona para ver la relación calidad-precio.

A great location ”

Rooms are a bit dated but it added to the character - renovations are happening. Plenty of beach chairs and nice swimming in front. Many reviews say hotel caters for Vietnamese people more but I found it geared to Russian tourists who need to learn some manners! Breakfast was average but adequate - plenty of choices . Pool looked very clean but not much shade . Would stay again especially for the price

Happy from start til finish”

Stayed there for 2 nights. The hotels location is just 1km away from the night market. Hence, you can walk out and in easily. Ammenities is a bit dated, but acceptable, just as other hotels/ resorts in Phu Quoc, their grade all sub-par to normal standard on mainland. Staff are very friendly and helpful. They have free airport pickup service. And in our last day, due to bad schedule of VietJer Air, our flight has to be delayed for 4 hours. The hotel prepare a private comfortable room with air con for us to rest and wait. And, it's free! Their restaurant quality also very good. No need to have dinner outside. My highly recommended!

Happy from star til finish”

Stayed there for 2 nights. The hotels location is just 1km away from the night market. Hence, you can walk out and in easily. Ammenities is a bit dated, but acceptable, just as other hotels/ resorts in Phu Quoc, their grade all sub-par to normal standard on mainland. Staff are very friendly and helpful. They have free airport pickup service. And in our last day, due to bad schedule of VietJer Air, our flight has to be delayed for 4 hours. The hotel prepare a private comfortable room with air con for us to rest and wait. And, it's free! Their restaurant quality also very good. No need to have dinner outside. My highly recommended!

You Won't Regret It!”

We stayed here for our Christmas holidays just recently and I can honestly say the resort met and exceeded all of my expectations. We'd seen a couple of these resorts out in Thailand and this year thought why not, let's give a beach holiday a try. The room we had was in the hotel and was more than adequate to our needs. The friendly staff were always helpful and went out of their way to resolve any issues we encountered. The pool was fantastic although the steep changes in gradient mean that you really would need to supervise your kids. On a few lazy occasions, we had lunch from the restaurant brought to the pool which was fantastic. Similarly, dining on our loungers whilst watching the ocean was amazing! The food in the bar was passable but I thought the Vietnamese food was far superior to the 'western food'. I had the Aussie steak and it was less than impressive. However, every Vietnamese dish was excellent that we tried. The beach was clean and well maintained and carried a good atmosphere. All in all, we left the resort wishing we could remain there longer. I'd recommend it!

Value for money ”

good value for money, we paid $65 a night and for this we received what we expected. breakfast is not great but is passable. the beach front is great. accommodation is a good size and clean. location is very good. not great but for $65 is is worth it.

A Great Stay at Thien Hai Son”

When we booked Thien Hai Son online with Agoda, we intended to only stay there one night, as by local standards it is a little expensive. However after spending the first night there we very quickly decided that it was good value and asked if we could extend our stay for the rest of our time on Phu Quoc. This request, along with everything else, was attended to with a minimum of fuss and a warm friendly smile. The hotel has a variety of accomodation, including general hotel rooms and also beachside bungalows. The first night we spent in a "mountain view room" and the rest of our stay was on the opposite side of the hotel in a "seaview" room. The rooms were the same except for the view, but were spacious and airy with plenty of closet space. Perhaps one of the only criticisms I could make of this hotel, is that the the ensuite bathrooms are in need of renovation. However they are clean and functional and provided with a full array of toiletries. The hotel also has quite a large restaurant where the included buffet breakfast is served and that is also a delight, with a wide range of Eastern and Western dishes to choose from. I can recommend the seafood pancakes. However I think the best part of the hotel is the private beach, which is equipped with plenty of sun beds and some sporting equipment for the more energetic. The beach is also staffed during the day with attendants providing towels and generally maintaining the area. The beach area is also served by a seperate bar and cafe, which is an ideal spot to relax with a cold drink and watch the sun go down over the sea. The hotel also boasts a very large swimming pool. One other thing that may need to be considered by those with limited mobility, is that the hotel, although only three stories, does not have an elevator, so a ground floor room may be required. And at the end of a wonderful stay, the staff will happily transport you back to the airport for your outbound flight.

Worst place and staff. They want to collect all the passports as security. Cheapest people”

Worst place and staff. They want to collect all the passports as security. Cheap staff. How can anyone handover the passport as security? Are we criminals? Air conditioner doesnt work at all. The AC COMPRESSOR is kept on the floor of the balcony which generates enormous heat and couldn't stand or use balcony. Staff not helpful.

Overpriced room with poor condition room”

As above.

Nice private beach ”

Pro: private beach, closed to night market and downtown, breakfast is okay, staffs is good Con: room a little old,

Service”

I really like this service here. I check out at 12:00 PM but my flight on 20:00 PM. The resort introduced the waiting room for my family without any fee. There are comfortable sofa, bed and air-condition in that room. My children can take snap and play together until 18:00 PM. The swimming pool is clean, the staff is nice. I hope you have good time here.

I guess you get what you pay for”

once we arrived, the bathroom had a blood stain on the toilet, we ask the housekeeper to clean it, and she just came and swipe it with the broom. we ended up changing rooms twice and in both cases the bathtub had huge leaks after you shower.

super location!!!”

good: location (close to many restarants and night market), beach (clean and big), friendly staff. a lot of space to walk around bad: poor breakfast, swimming pool is pointless because water is very cold, it was empty almost all the time we were there, poor christmas dinner and party

charmless place with unfriendly staff”

Horrible staff will make your stay not enjoyable. Service is non existent here. Hotel is pretty charmless concrete buildings with construction noise from the street. breakfast is good though and the location on the beach is great, not too far to walk to the town.

Perfect location”

We stayed there 4 nights. The location is really nice less than 1 km from downtown (night market). But still with lots of restaurants nearby and if you want more action you can easily walk downtown. The rooms are just as they looked on the pictures, confortable and quite big with a nice view on the beach. Our shower leaked and were informed that many rooms had the same problem. Nothing else to be done than pointing the shower to the curtain! The "private beach" was beautiful, with a restaurant and bar. Breakfast was nice with a variety of western and asian options. What surprised us was that they only served Nescafe and Lipton tea... In Vietnam! Apprt from that... The restwasperfect.

Good location, nice rooms & good service”

We had a great time at the resort. Hotel rooms were very nice and we had a fantastic sea view, although the beds are very hard. Close to good restaurants and the night market. Private beach a big plus. Breakfast buffe was not extraordinary but good!

Good value for money”

We throroughly enjoyed our stay at this resort. Rooms vere very clean. The hotel provided us with beaxh towels and sandals. The spa was very good. There were extra snacks like fruit or youghurt in our room every day.

old hotel but great”

This hotel is old but is in good shape. Nice pool, private beach, restaurant at the beach and inside the hotel. Great if you want to spend your time at the beach resting. Nice staff, great breakfast. 15 minutes walking to the town. A lot of restaurants outside. We stay at the hotel but it has too a lot of bungalows where you can stay with children. worth the money and definitely stay there again if we have kids.

Friendly,Clean and Comfortable.”

Thien Hai Son is best option when you want to book a hotel with conditions: nice sea view, room is clean and quiet, friendly staff. First day, when I just arrived to Phu Quoc airport, a staff of Thien Hai Son pick up me and my friend with smile, warm up and an introduce about changes of Phu Quoc. Second day, I enjoying buffet breakfast, the food is good and tasty. Thien Hai Son has a beautiful swimming pool.During days,I stay at hotel,my room are always orderly and clean. I'm interesting snack food, it changed each day: yogurt,fruits...

Old school luxury on a beautiful island. ”

we stayed here to treat ourselves to a nice resort during our trek of se asia. it was nice resort but for the money i expected a little more in terms of aesthetics. the staff made up for and the food was absolutely fantastic. the beach is nice but very narrow and chairs fill up quickly. phu quoc has a lot of beauty all over the island from the secret beaches, fishing ports, pepper plantations and the fish market.