Vista Hotel Cubao

607 Edsa corner Arayat St., Barangay San Martin de Porres, Cubao, Quezon City, Manila, Filipines
Vista Hotel Cubao
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Habitació Estàndard - Habitació Vista Hotel Cubao
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7,5
Notable
/10
( 175 comentaris)Veure el que han dit els hostes
AL MAPA
8,3
Excel·lent
Puntuació de la ubicació
Excel·lent ubicació
Aparcament
GRATIS
  • Cercle Memorial Quezon3,58 km
  • Església Quiapo7,56 km
  • Museu Nacional8,33 km
  • Església de San Agustín8,8 km
  • Museu de San Agustín8,83 km
  • Catedral de Manila8,86 km
  • Parc Rizal8,92 km
  • Districte Intramuros9,05 km
  • Fort Santiago9,13 km
  • Badia de Manila9,15 km
  • Atraccions i puntuacions

    Hotel 2-star
    Wifi gratis
    Excepcional reputació
    El 93% el recomanaria als seus amics
    Molt bon confort
    Valoració de la qualitat de l'habitació i confort 7,7
    Molt bon servei
    Valoració del servei 7,4
    Molt bona neteja
    Valoració de la neteja 7,3
    • Transport públic a 900 m

    • Wifi gratis a totes les habitacions

    • Esmorzar (gratuït)

    • Aire condicionat

    • Servei de neteja diari

    Més barat que el 98% dels allotjaments a Manila en les últimes 24 horesComparat amb 9.786 allotjaments de Manila que apareixen a Agoda per a diverses dates
    Relació qualitat preu7,8
    Distància des del centre10.6 Km
    Puntuació de la ubicació8,3
    Aeroport més a propAeroport Internacional Ninoy Aquino (MNL)
    Distància des de l'aeroport12,8 km

    Habitacions disponibles a Vista Hotel Cubao

    7,7
    Molt bona
    Confort i qualitat de l'habitació
    Habitació Estàndard (Standard Room)
    Habitació Estàndard (Standard Room)
    ...
    • Mida de l'habitació: 20 m²/...
    • Dutxa
    • 1 llit doble
    Fixa les dates per veure preus
    Twin Bed Room
    Twin Bed Room
    ...
    • Mida de l'habitació: 20 m²/...
    • Dutxa
    • 2 llits individuals
    Fixa les dates per veure preus
    Room Assigned on Arrival
    Room Assigned on Arrival
    ...
    • Dutxa
    Fixa les dates per veure preus
    Classificació de l’allotjament|Comparat amb 9.786 allotjaments de Manila
    Veure totes les classificacions
    Puntuació del confort de l'habitació
    7.7/10
    Puntuació de preu més baix
    Puntuació de la ubicació
    8.3/10
    Mida de l'habitació
    20 sqm.
    Millor que
    98
    %
    dels allotjaments de Manila
    Millor que
    98
    %
    dels allotjaments de Manila
    Millor que
    97
    %
    dels allotjaments de Manila
    Més gran que
    97
    %
    dels allotjaments de Manila
    Fins a un 30% de descompte amb Ofertes per a Membres d'Agoda!

    Els preus baixen en el moment que inicia sessió!

    Registra't ara!
    Més informació sobre Vista Hotel Cubao

    Més informació sobre Vista Hotel Cubao

    Descripció

    Mostra Menys

    Què diuen sobre les instal·lacions

    Servei de neteja
    16 mencions
    Internet
    7 mencions
    Menjar i àpats
    4 mencions
    Esmorzar
    3 mencions

    Característiques

    Mostra Menys

    Distàncies i informació bàsica

    Les distàncies que es mostren són en línia recta segons la ubicació al mapa. Les distàncies reals poden variar.
    Mostra Menys

    Menjar i àpats

    Restaurants a l'allotjament

    Vista Cafe and Restaurant
    Tipus de cuina:asiàtica
    Menú:bufet

    Voltants de l'allotjament

    Les distàncies que es mostren són en línia recta segons la ubicació al mapa. Les distàncies reals poden variar.
    Mostra Menys

    Polítiques de l'allotjament

    Mostra Menys

    Informació útil

    Mostra Menys

    Valoracions d'hostes reals sobre Vista Hotel Cubao

    Puntuació general
    7,5
    Notable
    Basada en 175 comentaris
    Proporcionat per clients autèntics de
    Comentaris d'Agoda (166)Comentaris de Booking.com (9)
    Puntuació via Agoda7,6
    /
    10
    Neteja7,3
    Serveis6,8
    Ubicació8,3
    Confort i qualitat de l'habitació7,7
    Servei7,4
    Relació qualitat preu7,8
    Alta puntuació per a Manila
    Puntuació
    Excepcional: 9+ (25)
    Excel·lent: 8-9 (22)
    Molt bé: 7-8 (32)
    Bé: 6-7 (16)
    Per sota de les expectatives: <6 (23)
    Època de l'any
    Març - Maig (25)
    Juny - Ag. (17)
    Set. - Nov. (28)
    Des. - Feb. (48)
    Tots els tipus de viatgers (166)
    Tots els tipus d'habitació
    Tots els idiomes

    Mostra comentaris que continguin 

    118 comentaris d'hostes verificats
    12345
    9,2
    Excepcional
    ARMI
    Parella
    Habitació Estàndard
    Estada de 8 nits en de maig de 2019

    Location is good price is right , too many few hr short stays waiting in the lobby ”

    They don’t clean the room unless you ask , cleaned once during my 8 day stay , I ask for clean towels no one brought it. They demand us to leave the key at the front desk every time we go out , I don’t like that. They keep asking me daily if I’m checking out everytime I leave my room . They have long line of people waiting in the lobby for short stay.

    Comentat el 26 de maig 2019

    Thank you for your feedback. Rest assured that we will look into it to fix the issue. Your feedback is highly appreciated so we can improve on our standard operating procedures.

    Resposta 29 de maig 2019
    Vista Hotel Cubao
    8,0
    Excel·lent
    Rhea, Filipines
    Família amb nens menuts
    Habitació Estàndard
    Estada d'una nit en d'abril de 2018

    Satisfied budget hotel near bus terminal”

    *near from bus terminals if you will travel *one visitor only allowed to enter room in 15 minutes *have in-house restaurants/bar, near from other restaurants and cubao malls *accessible to transpo/mrt *facilities suit for budget hotel *good assistance from staff

    Comentat el 06 d'abril 2018

    thank you very much and we will improve more mam rhea thanks for the review

    Resposta 04 d'octubre 2019
    Vista Hotel Cubao
    8,0
    Excel·lent
    Edwin, Filipines
    Viatger de negocis
    Habitació Estàndard
    Estada d'una nit en d'abril de 2016

    Same concerns time after time”

    We've been here for several times (by reason of proximity and convenience) but it seems nothing has changed with the Internet (they changed system but still lagging in speed and reliability) and service... It took hours just to request for blankets and towels and tissue. Hope this becomes better.

    Comentat el 04 d'abril 2016
    8,4
    Excel·lent
    Edwin, Filipines
    Viatger de negocis
    Habitació Estàndard
    Estada d'una nit en de març de 2016

    Needing upgrade with Internet”

    There are much to be satisfied with this place except that we cannot work well because the Internet is terribly slow... Is it also possible to muffle the sound coming from the TV of adjacent room? It's so loud that it disturbs our sleeping.

    Comentat el 17 de març 2016
    8,3
    Excel·lent
    Nicholas, Regne Unit
    Viatger de negocis
    Habitació Estàndard
    Estada de 2 nits en de febrer de 2016

    Straight into Araneta shopping mall”

    Clean, restaurant and service

    Perfect place in Manila. Two serious problems. Everyone with a walkie talkie is deaf. They don't even turn down as feedback howls through the lobby or the floor. Once in a while crappy to no internet. They need a solid provider.

    Comentat el 26 de febrer 2016
    8,0
    Excel·lent
    Nicholas, Regne Unit
    Viatger de negocis
    Twin Bed Room
    Estada de 3 nits en de febrer de 2016

    Just imagine ...!!!”

    People, clean room, food

    In the middle of the night, personel have sqreetching walkie talkies ... Is that brainless or what. And when you remark, they look at you if you are the crazy one!!! Out of 27 days here, i lost 5 days of internet. They have the worst provider ... Ever. And still for me it's one of the best places to stay. Food is good, breakfast is nice, with the odd rule that they only serve the same food for TWO people!!! So you can't choose seperately. But what you get is nice. Now if they would only supply me with a gun together with my room key ... What walkie talkie!!!

    Comentat el 23 de febrer 2016
    10,0
    Excepcional
    Starlene, Filipines
    Família amb nens grans
    Habitació Estàndard
    Estada de 2 nits en de gener de 2014

    Value for Money and great location”

    Location, Value for Money and Cleanliness

    Outside the hotel is the bus stop, MRT station and taxi stand. The hotel is along EDSA where all Manila attractions are just accessible through this highway. Across the hotel are shopping centers and malls. Downstairs, you can order food which can be delivered to you room. Rooms are big and spacious. And clean. Absolutely value for money and great location

    Comentat el 17 de novembre 2014
    10,0
    Excepcional
    Starlene, Filipines
    Família amb nens grans
    Habitació Estàndard
    Estada de 3 nits en de gener de 2014

    Value for Money”

    Location, Value for Money and Cleanliness

    The hotel is just beside the MRT Station and bus station. It has free basement parking. The room is big and very clean. Just across the gateway mall and other shopping centers. Convenience stores are just downstairs. Certainly, value for money and good location.

    Comentat el 17 de novembre 2014
    6,8
    Nikko, Filipines
    Persona que viatja sola
    Habitació Estàndard
    Estada d'una nit en d'octubre de 2018

    An "okay" hotel”

    Aircon can't be adjusted since the remote control placed in the room I believe isn't match to the unit. Shower is not working grrr!! With price of stay, I just hope they can add complete toiletry set.

    Comentat el 29 d'octubre 2018

    noted and will do that po for improvement thank you god bless

    Resposta 04 d'octubre 2019
    Vista Hotel Cubao
    9,6
    Excepcional
    Vince, Filipines
    Parella
    Habitació Estàndard
    Estada d'una nit en de juny de 2018

    This would have been great if the room was set up before we got there”

    The beddings were removed, we had to wait for the bell boy to finish setting up the bed. then when it was check out time, we had to wait for room service to check the room, it took more than 5 mins. We had to follow up before we could leave. other than those two things. I loved the place. it will be my go to place. :)

    Comentat el 24 de juny 2018

    Thank very much for your feedback sir. We're sorry for the inconvenience waiting for the room to set up and waiting for the room checked. Rest assured that we will double up our effort to provide faster services next time.

    Resposta 29 de maig 2019
    Vista Hotel Cubao
    3,2
    abraham, Països Baixos
    Persona que viatja sola
    Habitació Estàndard
    Estada d'una nit en de febrer de 2018

    Stress hotel”

    No clearing room upon request. No good room service, repeated misunderstandings. Reception staff irritated by doubtful requests. Violating privacy by giving information about entering and leaving hours by customer of hotel to third party

    Comentat el 27 de febrer 2018
    3,6
    Maria, Filipines
    Persona que viatja sola
    Habitació Estàndard
    Estada d'una nit en de desembre de 2017

    My Worst Booking in Agoda”

    I booked this hotel a month before I travel back to Philippines and because the location was very near the bus station where I will be riding on my way back home to Bicol. My booking is supposed to be on the 22nd-23rd Dec but because of delayed flight & traffic, I arrived in the hotel around 6:45am on the 23rd. I waited in the reception area for almost 30mins because they couldn’t find my booking confirmation in their computer (even if I gave them my copy sent bu agoda in my email) My bus is leaving at 1pm and I need to be in the bus station as early as 12nn because I have 67kg of luggages. I paid their Bell Boys P500 for bringing my stuff in the terminal. After 5 mins of my stay in the terminal, the bell boy came back and told me if I can go back to hotel to get refund. I was hesistant, because I always booked in agoda but I dont get refunds. I was lucky enough that I know someone from the terminal who will be travelling to my place too (same bus) I asked her to look for my stuff & then I returned to the hotel, to my frustrations, the supervisor told me they cannot find my bookings & payment in their system. I waited there for almost 30mins and for my dismay, even the security guard doesn’t even want me to go out of the hotel because they are claiming I haven’t pay. It was so embarrassing as there are a lot of people in the hall. Receptionist are not even talking to me and it was so annoying not to get any respond from them so I really went out of the premises. When I came back to the terminal, it was almost time to ride the bus, a lot of people were there, and the security guard followed me again with 2 bell boys this time asking me to pay cash for my stay. I asked them to make a receipt and bring it to me and I will pay them even if I know I already paid Agoda. I gave the bellboy P1,020 cash and go to the bus. I was very upset for how the hotel receptionist and people there treated me. When I seated in the bus already, the bell boy came back and gave me P1,01

    Comentat el 25 de desembre 2017
    8,4
    Excel·lent
    Dirk, Alemanya
    Parella
    Habitació Estàndard
    Estada d'una nit en d'agost de 2017

    Great value for money, direct at GATEWAY Mall”

    Would go there again if I have business to do in northern Quezon area. Hotel is direct at MRT Cubao station. Beware they have room without windows. Told them I will move out and want refund after they put me in this prison cell without window. But only 2 mins later I go a lovely room with a nice view / window.

    Comentat el 20 d'agost 2017
    7,2
    Notable
    BRIAN, Canadà
    Persona que viatja sola
    Habitació Estàndard
    Estada de 2 nits en de febrer de 2017

    Easy access to malls and bus stations”

    I chose this hotel only due to the proximity of the bus stations and due to the satisfactory ratings I found online. The neighbourhood is dodgy (run down with beggars outside) but the hotel itself is fine. Service in the hotel was very poor (think Faulty Towers). I needed glasses for the room and was not allowed to bring them up myself from the adjoining restaurant or get them from the front desk. Took over an hour to get glasses and 4 follow-up phone calls. Breakfast - ordered coffee, received juice. Waited another 30 minutes for coffee and then they requested the juice back (LOL) - hope they didn't serve to someone else.... Still - room was clean, wifi worked. I'd stay again if I need to take a bus in the morning.

    Comentat el 09 de març 2017
    9,2
    Excepcional
    Tiffalyn, Filipines
    Família amb nens grans
    Twin Bed Room
    Estada de 3 nits en de setembre de 2016

    I will definitely come back!”

    Very good hotel, accessible to all means of transportation, very good for family esp with older members because mrt station is right next to it, and it is located corner of edsa, where all forms of trasportation are accessible. Excellent in terms of location, it is also near malls and public grounds. Staffs were friendly and very nice. Clean room, very private, requests/ orders delivered almost immediately.

    Comentat el 11 de setembre 2016
    7,6
    Notable
    Edwin, Filipines
    Viatger de negocis
    Habitació Estàndard
    Estada d'una nit en de maig de 2016

    Internet still lagging and orders take a lifetime!”

    Been here several times (with only location as best) but it seems the management has never attempted to improve the service. Internet only has gateway password but so slow one can barely open a browser needed to work and submit reports. Ordering dinner takes around an hour and fifteen minutes to finally arrive after 3 follow ups. Staff asked to be transferred to other room not so smelly but lied out of convenience that all rooms already occupied and it's the only thing left but when we called the reception there are still rooms available. These simple services can still be improved.

    Comentat el 09 de maig 2016
    7,6
    Notable
    Brian, Canadà
    Persona que viatja sola
    Twin Bed Room
    Estada de 2 nits en de gener de 2016

    Convenient”

    The location is very convenient but if your room faces the street the traffic noise can be quite disturbing. The room facilities were satisfactory although the tv was small and inconveniently located in the room. Good wifi.

    Comentat el 28 de gener 2016
    7,7
    Notable
    Edwin, Filipines
    Viatger de negocis
    Habitació Estàndard
    Estada d'una nit en de desembre de 2015

    Good location and condition of hotel”

    Location, condition, access

    The hotel itself is acceptable but not the food service and the TV remote control. You need extra patience ordering breakfast as it was delivered after 72 minutes after placing order and even without service water despite following up thrice. Remote control of the TV is also broken as it is not reliably working.

    Comentat el 21 de desembre 2015
    9,0
    Excepcional
    Marnie, Filipines
    Família amb nens menuts
    Habitació Estàndard
    Estada de 4 nits en d'octubre de 2015

    Nice Hotel!!”

    Location,food and helpful staff

    It was a nice experience,good food,clean room and the staff are accomodating,low-cost hotel but good service..Sure that i will recommend the VISTA HOTEL to my friends,i will suggest that the hotel should put electric kettle in every room so that its more convenient with childresn guests esp like us..More power VISTA AND KEEP IT UP!

    Comentat el 02 de novembre 2015
    8,3
    Excel·lent
    Ladyleine, Filipines
    Família amb nens grans
    Habitació Estàndard
    Estada d'una nit en de maig de 2015

    Front Office needs more training”

    The location is very accessible sincr it is just at the back of MRT station. The rooms are clean, aircon is working perfectly. However, what we really liked is the food - you do get your money worth.

    Overall, ours was just okay for an overnight stay. We just had a problem during check in when the FO told me that my booking through agoda was not reflecting in their system so while waiting, my family and I decided to have lunch at their resto. After eating, FO told me that the we can already check in but then when I told them that I booked 2 rooms, they looked surprised. It seems that they did not even bother to look at my booking. My mom was already pissed off because we were too tired from a very long travel and we had to wait 1 1/2 hours just for check in. After few minutes, we were advised that the two rooms were ready. Finally, when we enter the room, all of us looked for a socket so we can charge our phones, unfortunately there was only one socket available. We requested for an extension chord from housekeeping but there was none. Since we will be attending a wedding that day, we also requested for a flat iron for our clothes but again there was none. So just imagine our frustration. Hope the management could do something about it. I understand that the hotel has a lot of customers to attend to but the FO should not overlook the details of the booking. I had the reservation a week before we arrived and it's very surprising that it did not show up in the system. Nevertheless, I would book again in this hotel but just for an overnight stay. I would also like to commend the staff (except for the Front Office) for being accommodating.

    Comentat el 01 de juny 2015
    12345

    Valoracions d'hostes reals sobre Vista Hotel Cubao

    Puntuació general
    7,5
    Notable
    Basada en 175 comentaris
    Proporcionat per clients autèntics de
    Comentaris d'Agoda (166)Comentaris de Booking.com (9)
    Puntuació via Agoda7,6
    /
    10
    Neteja7,3
    Serveis6,8
    Ubicació8,3
    Confort i qualitat de l'habitació7,7
    Servei7,4
    Relació qualitat preu7,8
    Alta puntuació per a Manila
    Puntuació
    Excepcional: 9+ (25)
    Excel·lent: 8-9 (22)
    Molt bé: 7-8 (32)
    Bé: 6-7 (16)
    Per sota de les expectatives: <6 (23)
    Època de l'any
    Març - Maig (25)
    Juny - Ag. (17)
    Set. - Nov. (28)
    Des. - Feb. (48)
    Tots els tipus de viatgers (166)
    Tots els tipus d'habitació
    Tots els idiomes

    Mostra comentaris que continguin 

    118 comentaris d'hostes verificats
    12345
    9,2
    Excepcional
    ARMI
    Parella
    Habitació Estàndard
    Estada de 8 nits en de maig de 2019

    Location is good price is right , too many few hr short stays waiting in the lobby ”

    They don’t clean the room unless you ask , cleaned once during my 8 day stay , I ask for clean towels no one brought it. They demand us to leave the key at the front desk every time we go out , I don’t like that. They keep asking me daily if I’m checking out everytime I leave my room . They have long line of people waiting in the lobby for short stay.

    Comentat el 26 de maig 2019

    Thank you for your feedback. Rest assured that we will look into it to fix the issue. Your feedback is highly appreciated so we can improve on our standard operating procedures.

    Resposta 29 de maig 2019
    Vista Hotel Cubao
    8,0
    Excel·lent
    Rhea, Filipines
    Família amb nens menuts
    Habitació Estàndard
    Estada d'una nit en d'abril de 2018

    Satisfied budget hotel near bus terminal”

    *near from bus terminals if you will travel *one visitor only allowed to enter room in 15 minutes *have in-house restaurants/bar, near from other restaurants and cubao malls *accessible to transpo/mrt *facilities suit for budget hotel *good assistance from staff

    Comentat el 06 d'abril 2018

    thank you very much and we will improve more mam rhea thanks for the review

    Resposta 04 d'octubre 2019
    Vista Hotel Cubao
    8,0
    Excel·lent
    Edwin, Filipines
    Viatger de negocis
    Habitació Estàndard
    Estada d'una nit en d'abril de 2016

    Same concerns time after time”

    We've been here for several times (by reason of proximity and convenience) but it seems nothing has changed with the Internet (they changed system but still lagging in speed and reliability) and service... It took hours just to request for blankets and towels and tissue. Hope this becomes better.

    Comentat el 04 d'abril 2016
    8,4
    Excel·lent
    Edwin, Filipines
    Viatger de negocis
    Habitació Estàndard
    Estada d'una nit en de març de 2016

    Needing upgrade with Internet”

    There are much to be satisfied with this place except that we cannot work well because the Internet is terribly slow... Is it also possible to muffle the sound coming from the TV of adjacent room? It's so loud that it disturbs our sleeping.

    Comentat el 17 de març 2016
    8,3
    Excel·lent
    Nicholas, Regne Unit
    Viatger de negocis
    Habitació Estàndard
    Estada de 2 nits en de febrer de 2016

    Straight into Araneta shopping mall”

    Clean, restaurant and service

    Perfect place in Manila. Two serious problems. Everyone with a walkie talkie is deaf. They don't even turn down as feedback howls through the lobby or the floor. Once in a while crappy to no internet. They need a solid provider.

    Comentat el 26 de febrer 2016
    8,0
    Excel·lent
    Nicholas, Regne Unit
    Viatger de negocis
    Twin Bed Room
    Estada de 3 nits en de febrer de 2016

    Just imagine ...!!!”

    People, clean room, food

    In the middle of the night, personel have sqreetching walkie talkies ... Is that brainless or what. And when you remark, they look at you if you are the crazy one!!! Out of 27 days here, i lost 5 days of internet. They have the worst provider ... Ever. And still for me it's one of the best places to stay. Food is good, breakfast is nice, with the odd rule that they only serve the same food for TWO people!!! So you can't choose seperately. But what you get is nice. Now if they would only supply me with a gun together with my room key ... What walkie talkie!!!

    Comentat el 23 de febrer 2016
    10,0
    Excepcional
    Starlene, Filipines
    Família amb nens grans
    Habitació Estàndard
    Estada de 2 nits en de gener de 2014

    Value for Money and great location”

    Location, Value for Money and Cleanliness

    Outside the hotel is the bus stop, MRT station and taxi stand. The hotel is along EDSA where all Manila attractions are just accessible through this highway. Across the hotel are shopping centers and malls. Downstairs, you can order food which can be delivered to you room. Rooms are big and spacious. And clean. Absolutely value for money and great location

    Comentat el 17 de novembre 2014
    10,0
    Excepcional
    Starlene, Filipines
    Família amb nens grans
    Habitació Estàndard
    Estada de 3 nits en de gener de 2014

    Value for Money”

    Location, Value for Money and Cleanliness

    The hotel is just beside the MRT Station and bus station. It has free basement parking. The room is big and very clean. Just across the gateway mall and other shopping centers. Convenience stores are just downstairs. Certainly, value for money and good location.

    Comentat el 17 de novembre 2014
    6,8
    Nikko, Filipines
    Persona que viatja sola
    Habitació Estàndard
    Estada d'una nit en d'octubre de 2018

    An "okay" hotel”

    Aircon can't be adjusted since the remote control placed in the room I believe isn't match to the unit. Shower is not working grrr!! With price of stay, I just hope they can add complete toiletry set.

    Comentat el 29 d'octubre 2018

    noted and will do that po for improvement thank you god bless

    Resposta 04 d'octubre 2019
    Vista Hotel Cubao
    9,6
    Excepcional
    Vince, Filipines
    Parella
    Habitació Estàndard
    Estada d'una nit en de juny de 2018

    This would have been great if the room was set up before we got there”

    The beddings were removed, we had to wait for the bell boy to finish setting up the bed. then when it was check out time, we had to wait for room service to check the room, it took more than 5 mins. We had to follow up before we could leave. other than those two things. I loved the place. it will be my go to place. :)

    Comentat el 24 de juny 2018

    Thank very much for your feedback sir. We're sorry for the inconvenience waiting for the room to set up and waiting for the room checked. Rest assured that we will double up our effort to provide faster services next time.

    Resposta 29 de maig 2019
    Vista Hotel Cubao
    3,2
    abraham, Països Baixos
    Persona que viatja sola
    Habitació Estàndard
    Estada d'una nit en de febrer de 2018

    Stress hotel”

    No clearing room upon request. No good room service, repeated misunderstandings. Reception staff irritated by doubtful requests. Violating privacy by giving information about entering and leaving hours by customer of hotel to third party

    Comentat el 27 de febrer 2018
    3,6
    Maria, Filipines
    Persona que viatja sola
    Habitació Estàndard
    Estada d'una nit en de desembre de 2017

    My Worst Booking in Agoda”

    I booked this hotel a month before I travel back to Philippines and because the location was very near the bus station where I will be riding on my way back home to Bicol. My booking is supposed to be on the 22nd-23rd Dec but because of delayed flight & traffic, I arrived in the hotel around 6:45am on the 23rd. I waited in the reception area for almost 30mins because they couldn’t find my booking confirmation in their computer (even if I gave them my copy sent bu agoda in my email) My bus is leaving at 1pm and I need to be in the bus station as early as 12nn because I have 67kg of luggages. I paid their Bell Boys P500 for bringing my stuff in the terminal. After 5 mins of my stay in the terminal, the bell boy came back and told me if I can go back to hotel to get refund. I was hesistant, because I always booked in agoda but I dont get refunds. I was lucky enough that I know someone from the terminal who will be travelling to my place too (same bus) I asked her to look for my stuff & then I returned to the hotel, to my frustrations, the supervisor told me they cannot find my bookings & payment in their system. I waited there for almost 30mins and for my dismay, even the security guard doesn’t even want me to go out of the hotel because they are claiming I haven’t pay. It was so embarrassing as there are a lot of people in the hall. Receptionist are not even talking to me and it was so annoying not to get any respond from them so I really went out of the premises. When I came back to the terminal, it was almost time to ride the bus, a lot of people were there, and the security guard followed me again with 2 bell boys this time asking me to pay cash for my stay. I asked them to make a receipt and bring it to me and I will pay them even if I know I already paid Agoda. I gave the bellboy P1,020 cash and go to the bus. I was very upset for how the hotel receptionist and people there treated me. When I seated in the bus already, the bell boy came back and gave me P1,01

    Comentat el 25 de desembre 2017
    8,4
    Excel·lent
    Dirk, Alemanya
    Parella
    Habitació Estàndard
    Estada d'una nit en d'agost de 2017

    Great value for money, direct at GATEWAY Mall”

    Would go there again if I have business to do in northern Quezon area. Hotel is direct at MRT Cubao station. Beware they have room without windows. Told them I will move out and want refund after they put me in this prison cell without window. But only 2 mins later I go a lovely room with a nice view / window.

    Comentat el 20 d'agost 2017
    7,2
    Notable
    BRIAN, Canadà
    Persona que viatja sola
    Habitació Estàndard
    Estada de 2 nits en de febrer de 2017

    Easy access to malls and bus stations”

    I chose this hotel only due to the proximity of the bus stations and due to the satisfactory ratings I found online. The neighbourhood is dodgy (run down with beggars outside) but the hotel itself is fine. Service in the hotel was very poor (think Faulty Towers). I needed glasses for the room and was not allowed to bring them up myself from the adjoining restaurant or get them from the front desk. Took over an hour to get glasses and 4 follow-up phone calls. Breakfast - ordered coffee, received juice. Waited another 30 minutes for coffee and then they requested the juice back (LOL) - hope they didn't serve to someone else.... Still - room was clean, wifi worked. I'd stay again if I need to take a bus in the morning.

    Comentat el 09 de març 2017
    9,2
    Excepcional
    Tiffalyn, Filipines
    Família amb nens grans
    Twin Bed Room
    Estada de 3 nits en de setembre de 2016

    I will definitely come back!”

    Very good hotel, accessible to all means of transportation, very good for family esp with older members because mrt station is right next to it, and it is located corner of edsa, where all forms of trasportation are accessible. Excellent in terms of location, it is also near malls and public grounds. Staffs were friendly and very nice. Clean room, very private, requests/ orders delivered almost immediately.

    Comentat el 11 de setembre 2016
    7,6
    Notable
    Edwin, Filipines
    Viatger de negocis
    Habitació Estàndard
    Estada d'una nit en de maig de 2016

    Internet still lagging and orders take a lifetime!”

    Been here several times (with only location as best) but it seems the management has never attempted to improve the service. Internet only has gateway password but so slow one can barely open a browser needed to work and submit reports. Ordering dinner takes around an hour and fifteen minutes to finally arrive after 3 follow ups. Staff asked to be transferred to other room not so smelly but lied out of convenience that all rooms already occupied and it's the only thing left but when we called the reception there are still rooms available. These simple services can still be improved.

    Comentat el 09 de maig 2016
    7,6
    Notable
    Brian, Canadà
    Persona que viatja sola
    Twin Bed Room
    Estada de 2 nits en de gener de 2016

    Convenient”

    The location is very convenient but if your room faces the street the traffic noise can be quite disturbing. The room facilities were satisfactory although the tv was small and inconveniently located in the room. Good wifi.

    Comentat el 28 de gener 2016
    7,7
    Notable
    Edwin, Filipines
    Viatger de negocis
    Habitació Estàndard
    Estada d'una nit en de desembre de 2015

    Good location and condition of hotel”

    Location, condition, access

    The hotel itself is acceptable but not the food service and the TV remote control. You need extra patience ordering breakfast as it was delivered after 72 minutes after placing order and even without service water despite following up thrice. Remote control of the TV is also broken as it is not reliably working.

    Comentat el 21 de desembre 2015
    9,0
    Excepcional
    Marnie, Filipines
    Família amb nens menuts
    Habitació Estàndard
    Estada de 4 nits en d'octubre de 2015

    Nice Hotel!!”

    Location,food and helpful staff

    It was a nice experience,good food,clean room and the staff are accomodating,low-cost hotel but good service..Sure that i will recommend the VISTA HOTEL to my friends,i will suggest that the hotel should put electric kettle in every room so that its more convenient with childresn guests esp like us..More power VISTA AND KEEP IT UP!

    Comentat el 02 de novembre 2015
    8,3
    Excel·lent
    Ladyleine, Filipines
    Família amb nens grans
    Habitació Estàndard
    Estada d'una nit en de maig de 2015

    Front Office needs more training”

    The location is very accessible sincr it is just at the back of MRT station. The rooms are clean, aircon is working perfectly. However, what we really liked is the food - you do get your money worth.

    Overall, ours was just okay for an overnight stay. We just had a problem during check in when the FO told me that my booking through agoda was not reflecting in their system so while waiting, my family and I decided to have lunch at their resto. After eating, FO told me that the we can already check in but then when I told them that I booked 2 rooms, they looked surprised. It seems that they did not even bother to look at my booking. My mom was already pissed off because we were too tired from a very long travel and we had to wait 1 1/2 hours just for check in. After few minutes, we were advised that the two rooms were ready. Finally, when we enter the room, all of us looked for a socket so we can charge our phones, unfortunately there was only one socket available. We requested for an extension chord from housekeeping but there was none. Since we will be attending a wedding that day, we also requested for a flat iron for our clothes but again there was none. So just imagine our frustration. Hope the management could do something about it. I understand that the hotel has a lot of customers to attend to but the FO should not overlook the details of the booking. I had the reservation a week before we arrived and it's very surprising that it did not show up in the system. Nevertheless, I would book again in this hotel but just for an overnight stay. I would also like to commend the staff (except for the Front Office) for being accommodating.

    Comentat el 01 de juny 2015
    12345
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