Bad Hotel”

The hotel room was not clean, even the bed sheet was old and dirty. Bathroom was not clean; shower pressure was so low that it takes 20 min for one bucket of water. They mention this initiative is to save the earth but it was inhuman. It is difficult to take bath with that shower pressure.

Nice stay ”

It was My second stay First check in was bit slow and Mr Sachin was helpful to make it easy Second time though there was huge group for check in , The front office manager made a special arrangement and made it easy The pool side restaurant as always an ice place and all smily face like Kiran, Devesh , Patric etc along with Executive Chef were there to provide best services Special Thank you Kiran and team

Thank you”

I love the food in the dining area.

Notable”

Everything in the room was in good working condition, but seemed quite old, seems this is an old property, could do with some refreshing renovation. The main door lock went bad on the 2nd night, it took them quite some time to locate the fault, but they finally managed to change my room within the next hour. No complaints other than that.

Acceptable”

I have stayed at this hotel three times in the past 4years. I was disappointed with my recent visit as I couldn’t entertain any of my guests due to recent management changes of not allowing visitors to your room this meant I had to use the lobby - which is small and at times crowded and if you use the restaurant you end up having to buy a drink. The staff especially in the lobby were rude . The WiFi was useless. It took nearly a day to sort it. This meant I couldn’t contact any of my friends and family members. I will only use this hotel as a last resort.

Excel·lent”

The hotel is located around 2 - 3 kilometers from Mumbai airport, only a short drive away. The hotel staff are very courteous and provide great personalized service. Hotel building is old, but reasonably clean, and is surprisingly quiet given that it is situated in a busy area humming with traffic at all times. In my opinion, it is a great place to stay in Mumbai.

Great staff, Good location & value for money. ”

Staff very helpful. ..like Sarita , Paresh, Minal, the bell boys n others in the housekeeping section. Received good service. Got late check out... Hotel good ambience. ...comfortable hotel. Only set back the breakfast timing. Staff would not oblige at all or even serve tea at 10.30am!!!. Kitchen doors closed, lights off at sharp 10.30am....despite guests still taking food at the foodsection. Staff here were not helpful at all. I saw a guest requesting a cup of tea at 10.35am. ...but was refused by staff and saw the guest very upset. They were not pleasant at all in this section. Food was good. Service No! Overall had a great stay.

good hotel”

Wonderful experience staying in this hotel . the service was very good . restaurants located on 1st floor was amazing . ambience was good . Food quality was simply amazing , no wonder the reastaurants on weekened are full house. rooms were also very much comfortable . very cooperative staff . only 1 disadvantage I felt was the traffic due...

good”

Wonderful experience staying in this hotel . the service was very good . restaurants located on 1st floor was amazing . ambience was good . Food quality was simply amazing , no wonder the reastaurants on weekened are full house. rooms were also very much comfortable . very cooperative staff . only 1 disadvantage I felt was the traffic due...

very good”

I booked this room for my parents and sister who were travelling to mumbai for a day. they had an early morning flight to istanbul the next day and had to be close to the airport. their first experience of the city was quite terrible as with all foreigners coming to mumbai for the first time. they were supposed to have airport transfer from the hotel but somehow they cld not see it. they were approached by/ surrounded by lots of people who 'wanted to help'. in the end, they had to pay for a huge taxi fare, etc etc.. however, when they reached the hotel (at 7am in the morn), they were given a room within one hour (even if they were very early for check-in), they were allowed to have breakfast (normally bfast is for the next morning but as they were leaving early the next morn,the hotel allowed them to have bfast the morning they came in). they absolutely loved their room for its size, comfort, etc. they even dined at the hotel and they found the food very good, the service perfect and the bill quite cheap. they say that the hotel has completely changed their earlier impression of mumbai. they cld not use the swimming pool but hope do so maybe at the next stay. they also used a hotel car for a city tour and the driver took them to a lot of interesting places. and upon check-out, they were dropped by the hotel at the airport hassle-free. i wld say thank you Vits!!!

Excellent service and a great location ”

Our intention of booking a hotel close to airport was for catching an early morning flight. This was a right choice as the location was very convenient. The staff was very cordial, the service was quick and excellent and the food was very good. Overall it was a very good experience.

Luxury 4 Star ??? HOW”

This certainly is not 4 Star. The rooms were damp - viewed 6 rooms and all of them were damp! - confirmed by two of the staff! Health & Safety issue. The rooms require painting, floors tiles were lifted in places - a Health & Safety issue. Bathroom seat cover would not fold open and stay back, in need of painting etc... Gym, perhaps 30 years old! rusted equipment. when using the leg curls machine the metal bar hurts at the underside of the knee.

An overnight stay during New Years Eve”

I was for once had doubts with the price and facility , it was offered on the website but honestly, it's a nice hotel and super close to the airport. Spacious rooms, friendly staff, good amenities etc. I would always suggest, this is far better than a lot of other hotels and one must always consider this hotel. At least I will always prefer this hotel, if this price is offered for a city like Mumbai.

Good location close to the airport”

Old property, though well maintained. One gets a feeling that it's under occupied. Good mattress and cleanliness, hence sound sleep. Price may look to be high given the amenities, get up etc. concerned. But location is the key here.

Bé”

Good hotel. Good Staff. Good breakfast. Helpful staff... No airport transfer. International airport is just 10min away., yet no facilities. And hotel charges Rs700.00 for airport transfer. Overall good stay.

Value for money. Good location. ”

Had a very good experience staying here. The staff is courteous and helpful. Hotel is situated at a good location, close to the airport. All in all a good place to stay, with a good breakfast.

Horrible”

There is no air circulation in the whole hotel. Complete hotel smells awful.

Notable”

Could do better. Had a few issues Did not allow me to bring duty free alchohol inside the hotel. Which after objecting was allowed. Also said something about not allowing guests to the room. Called me at 5 am claiming two people are sleeping over Nice clean hotel though and friendly staff. Just alot or management illogic as it seems

Facility is average ”

Rooms in pool side you will get any sunshine all day!

Excellent Hotel ”

Facilities,accommodation,staff,food and services excellent.Nice to stay this kind of hotel. Good value for money.